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Tracfone

Posted:    

Unwanted text messages

Complaint Rating:  100 % with 6 votes
100% 6
Contact information:
TracFone
Portland, Oregon
United States
I purchased a "pay as you go" phone from TracFone and as soon as I turned it on I started receiving unwanted text messages. TracFone was neither helpful nor willing to assist in stopping these unsolicited text messages after repeated complaints. These text messages served no other purpose than to deduct funds from my account which ensured I purchase more airtime to mainatin service.
The only help they suggested was for me to change my number. I'm not sure how that would solve the problem as they either sell your personal information to 3rd parties or continue to send unwanted text messages to the "new" numer!
This is illegal and should be investigated by the attorney general!
Complaint comments Comments Complaint country United States Complaint category Mobile & Cell Phones
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 28th of Aug, 2010 by    0 Votes
You got a number that used to belong to someone else who had subscribed to 3rd party text services, change your number!

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