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STC Customer Care Service

Riyadh, Saudi Arabia
Saudi Arabia - 11495

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STC Complaints & Reviews

STC / Internet

Charlie271068 on Jan 19, 2017
I was late paying a bill due to being away. Paid immediately on return and still not reconnected. Another 'lost' week which has been paid for. When I moved apartment the salesperson started a new account rather than move the existing account. For three months I have been double billed for...

STC / Got bill without internet connection

Mohammad Shadab Alam on Jan 11, 2017
My name is mohammad shadab alam I have applied for stc internet before 3 months ago but it did not served yet. Then after a week I got username 114010853@stc.Net. Sa and password 4210 customer confirmation code 871 I tried to log in but it didn't work then I got technician no. 0554335244...

STC / 013 8672498 out of order since two weeks - this is ridiculous

Mohd. Shafkathullah Khan on Dec 30, 2016
Since two weeks my net and land phone number 013 8672498 is out of order and stc making fool sending always unprofessional people. They come leave saying other team will come, make fool to stc customers who pay sr. 299 every after 20 days my mobile number is 0509210879 whenever call 900 after...

STC / Unethical behavior about internet service

SMoyeen on Dec 12, 2016
Dear STC I have a internet connection at my home by number 0112924536 My conection was upgraded by your STC sales or marketing peoples by saying i wil get upto 20mb speed. Instead of geting a nominal speed iam geting only less than 5mb speed & is charged for me of 20mb speed Inspite of so...

STC / Fiber optic internet

Karim M. on Dec 8, 2016
I have experienced the absolute worse service from STC. It has been nearly a month attempting to get Internet for my home. I've given my details to three different "technicians" who failed to pass any of my information along to anyone. Finally, when someone does contact me to install the...

STC / Internet package

Raghavan Chandru on Nov 22, 2016
Dear STC   I recharged my mobile # 0500356836 on 01-Nov-16, for 5 SAR [500MB] Valid for 7 days. I was using this offer up to 4-Nov-16 around 2.35 pm. At the time of closing it was 4 MB balance and switch off my mobile data. In the same day morning I top-up my mobile with 20 SAR through...

STC / My stc net box outside of my building

Shahnewaz Alam on Nov 5, 2016
Dear stc, I am complaining about internet box available at outside of my building. I am applying for your new internet offer but your managing department my internet that is situated at outside of my buiding is not active. I want my internet connection ASAP. I also talk with...

STC / about sim registration

Faruk Reza on Sep 29, 2016
Respected Sir, I'm use in a stc number, but it is now expires, Number is :0537094058. Now I knew that another sim registration with my passport Number, but I do not know about this.My passport Number is J8718487. Now I want to deactivate all stc number and want to take a new sim by showing my...

STC / Try to close my open ticket but not possible

SyedIK on Aug 28, 2016
Dear STC Team, I am trying to close my open ticket under landline 112918795, but no one is responding. I went to STC headoffice in Riyadh also they are unable to do so, they suggest to call on 900, when I called on my number its on recording, that your request is under consideration. When...

STC / Customer service

emr85 on Aug 16, 2016
I lived in different countries in the world but have never seen worst quality service than this company. I went to their office for a simple case for 4 times each time they had a reason not to complete my request. first time they said 'not possible', second time they said 'system i...

STC / Jood net 149/month

Arfan Ahmed on Jun 25, 2016
Very poor customer service my lanline is 0126360078 and my internet service is less than 1 mbps for the last one month whereas i pay 149/month. And i called for a technician to come and fix it its been 4 days and stc failed to show their customer service is anywhere close to being good

STC / Internet Jood Unethical Behaviour, Cheating customers

Subinsubair001 on Apr 3, 2016
Dear STC, My complaint is regarding STC internet Jood package. My account number is 2028164972. Landline 0138955023. I subscribed for 149 SR/month package (10mbps) on October and was happily using it untill one of your customer care service representative called on 15 March 2016 and informed me...

STC / internet billing

jebreelmendoza on Feb 6, 2016
sir i am complaining about stc billing dept for unfair billing.they cancel my internet service last sept 2015 but till now they still continue my bill.how come like that since that is one way of stealing money to consumers.plz be fair of collecting bills.you are stc, you are representing a...

STC / Home Internet

Reviewer38814 on Jan 24, 2016
Hi I applied for STC DSL 20 MB in 2014 and I also provided my building STC box number to customer care executive over phone. A STC technician came to my home to install the line and to my surprise he told me that my building STC box doesn't support 20 MB but 4MB max. Then I asked him to...

STC / Internet & billing of stc

Reviewer92212 on Dec 27, 2015
The worst service & customer support company in my opinion... Eating peoples money without getting there agreement. Just last 3 months they double my billing & when I visit there support center. Those non-serious guys says they cannot fix... Plz call 900... When I call 900 more than 20...

STC / Deactivate Sim Card

Mithu7868 on Dec 12, 2015
Dear, I'm use in a stc number, , but I can see another sim registration with my Iqama... Now I want to deactivate all stc number...and keep only this Number : 0552339433...So now this number keep register my iqama and others stc number deactivate... My iqama : 2347019149

STC / Unethical Bisiness policy

Rezashahnewaz on Nov 17, 2015
I had been using a monthly package of SR 149 per month. Which was included 2 MBPS unlimited internet and land line calls free inside Saudi Arabian territory. Suddenly I received a bill of amount SR 536.00 and at the same time my lice cut off. I immediately visited STC office where they...

STC / Customer service

Reviewer76144 on Oct 13, 2015
HI I applied for STC internet 20mb plan to my home in 2014. When STC technician visited my building to provide connection, he told me that 20 mb speed is not possible as your building supports max 4mb. I told him to change my plan to 4mb. I even called customer care executive to make sure...

STC / Bad Customer Service

Abduljawad Raslan on Aug 2, 2015
Dears, I have no idea if this complaint will be submitted to the correct person, I visited STC tahleya branch and asked of the customer service for some very basic services tha are done for telecommunications, ofcourse I went out without having any service, the guy target was only to push...

STC / delay

Amruthkj on Jun 27, 2015
Our Internet line is not working since 2 Weeks. I already complaint to STC and they send technician. But he couldn't found the solution. Then we complained again and out complain Number is stop open. Unfortunately they didn't fix this issue. Losing our amount monthly charges.

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