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208 S. Akard Street Dallas, TX 75202
St Louis
United States - 63101
Customer Care
Phone:877.FTC.HELP (877.328.4357
  TTY: 866.653.4261)
Fax:(919) 319-8154
The company speicializes in Wireless Services, U-Verse, Enterprise Applications as well as Managed Hosting Solutions.
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AT&T Complaints & Reviews

At&t - Service

Posted: 2015-05-17 by    beck37
Complaint Rating:  0 % with 0 votes
AT&T assured me prior to installation, that the internet speed would support my four homeschooled children. I explained that they would use video streaming, and would all need connectibility at the same time. We had problems DAILY. We could not even connect at times. Most of the time they couldn't...

At&t - Arkansas, Washington - Over charges

Posted: 2015-05-09 by    Laysizzle
Complaint Rating:  0 % with 0 votes
At&t is a total rip offfffffff!!! They claim every month that I have gone "over" my data usage and bill me a ridiculous amount of money. I'm not working at the moment so it's difficult to pay my bill on time, but it ALWAYS gets paid but they insist on charging me a $40 "reconnection"...

At&t Mobility - Fraudulent Billing

Posted: 2015-05-08 by    deloraine
Complaint Rating:  0 % with 0 votes
I cancelled my wireless plan with AT&T on March 29, 2015 and paid a full cycle bill on April 6, 2015. Received another billing statement around end of April for final payment. AT&T only credited the monthly service fee for 1 phone line out of 3 and indicated on statement for the 1st phone line...

At&t Wireless - Poor Customer and Wireless Service

Posted: 2015-04-28 by    Phil Mccarren
Complaint Rating:  0 % with 0 votes
I have had more problems with AT&T in the last few weeks than I have had in the last year. I have had a lot of dropped calls and poor voice/call quality recently. Also, the LTE reception is not good where I live and travel a lot. Now that the foliage is on the trees, the reception is even worse...

At&t - AT&T u-verse

Posted: 2015-03-17 by    Tape-Matics, Inc.
Complaint Rating:  0 % with 0 votes
We were told we had to switch from DSL to U-verse in Nov., 2014 by AT&T
Nothing but problems since then. Started with 1 unit (NVG50), speed is 2.87 MBP. Very Slow was told it would be faster than DSL.
Constantly loosing the internet, yesterday lost service 6 times during the day....

At&t - If you want to lose thousands sign up with AT&T

Posted: 2015-03-02 by    Neveragain101
Complaint Rating:  0 % with 0 votes
This is by far the very worst company out there. I broke up with AT&T a few years ago. I used them for my home and mobile communications and after 12 plus years and in the end they just robbed me. I could kick myself now for forgiving them and giving them another chance to do business with them....

At&t - Florida, Miami - Misinformation

Posted: 2015-03-02 by    Mad SL
Complaint Rating:  0 % with 0 votes
After two hours of a sales talk while I was trying to find out how to schedule an appointment to hook up a u-verse receiver box, the agent gave me finally a number to call the technical dept and it happened to be the phone nr of a church in Texas. I had a good long talk with the preacher (I'm...

At&t - Assurion/ AT&T provided bad phone

Posted: 2015-02-26 by    Rick Welch AT&T Customer
Complaint Rating:  0 % with 0 votes
My sons phone was stolen. We went though the insurance claim process with Assurion. My son received his phone yesterday. He could NOT activate it after multiple attempts. He contacted my wife via the computer. My wife looped in AT&T - Amy at 11:33 AM today. She explained that the phone was not...

At&t Wireless - Poor and Unreliable Wireless Service

Posted: 2015-02-05 by    ohiowirelessxpert
Complaint Rating:  0 % with 0 votes
I don't know where to begin. I have three iphones on AT&T's LTE network here in Cincinnati, Ohio and in the last few months, my service has gone downhill a lot. I am locked in a two year contract and am tired of the poor wireless service I am receiving. First of all, the LTE reception...

At&t - AT&T Ocala,Fl Employee Yvonne McDonald-Garcia Drug & Company Abuse

Posted: 2015-01-28 by    Criminal at&t employee
Complaint Rating:  0 % with 0 votes
Employee for AT&T of Ocala, FL by the name of Yvonne McDonald-Garcia is struggling with a severe substance/alcohol addiction. McDonald abuses prescription pills (both prescribed & obtained illegally), cocaine, & alcohol on a regular basis during both her independent time & during her scheduled...

At&t - AT&T does NOT honor contracts

Posted: 2015-01-27 by    Jodi1219
Complaint Rating:  100 % with 1 votes
I signed up for AT&T Uverse, internet and home phone on 06/17/2014. At the time I signed up AT&T contracted with me to provide home phone, internet and cable services for a total rate of $120.95 a month until 06/17/2016. I was thrilled about this rate b/c it was $40.00 less then what I was paying...

At&t - Theft

Posted: 2015-01-07 by    makowb
Complaint Rating:  0 % with 0 votes
I took advantage of AT&T’s recent trade in program and traded in some phones. I got gift cards. I added those gift cards to my account to pay for cell service and phones. My dad found out that he gets a better discount from his work on his account and could not change my account to get...

At&t U - Verse - Raising rates

Posted: 2014-12-16 by    Ft Lauderdale Ed
Complaint Rating:  100 % with 1 votes
If you have AT&T U-verse check your bills they just sent out they just raised all their monthly rates on equipment, services etc.. you may find it's time to shop around as I plan to do! It's time we go after these money hungry, nickle and dime the consumer companies.. They over charge...

At&t Wireless - 100.00 Offer

Posted: 2014-11-25 by    Parrotsaleshout
Complaint Rating:  100 % with 1 votes
After purchasing a product and then told I would receive 100.00 back towards my billing cycle in 60 to 90 days, should I take a 2 year contract, I did not receive said 100.00 credit.
I put a call into the company "customer service" last month and told I would receive the credit this...

At&t Home Phone - Illinois, Carol Stream - A Bill for Non-Service

Posted: 2014-09-30 by    T Scanlin
Complaint Rating:  0 % with 0 votes
Account # 847 235 2627 2357

On July 30, 2014, AT&T was to have installed a home phone line. No one showed up that day or ever and a phone line never worked. However, I received an invoice for installation and service. I have spent a total of about 7 hours waiting, talking, chatting...

At&t Home Phone Service - repair service

Posted: 2014-09-03 by    ridgerabbit
Complaint Rating:  0 % with 0 votes
Ever since last January, my daughters phone has went out every two months. I called it in the middle of May. Three missed appointments and a visit from the district manager it was fixed again. Less than two months later, it was out again. Was told it would be 16 days till it was fixed. Less...

At&t - New York, Jamaica - Over charges (Payments)

Posted: 2014-07-31 by    Robert Delancey
Complaint Rating:  0 % with 0 votes
To whom this may concern, july 30, 2014

I robert delancey is disputinfg the charges of $360. 90 from at&t because i do not owe them that, i have been with at&t for some years and constantly had to call them about over charges on my bill, i have recently terminated they services...

At&t Home Phone - Reason for leaving

Posted: 2014-05-30 by    scatamousche
Complaint Rating:  0 % with 0 votes
I just cut the cord (so to speak) with AT&T
Here is a copy of what I sent off with their modem in the return box. (the phone numbers have been changed to protect
the innocent.)

To the powers that be at ATT,
My wife, Diane and I have had a landline at the...

At&t Wireless - They refuse to exchange a $35 accessory.

Posted: 2014-04-30 by    Artie phone pouch
Complaint Rating:  0 % with 0 votes
A family member purchased a $35.00
Leather pouch for my iPhone 5. He got
The wrong one. He left it at my home the
Afternoon he bought it. That same night
He was in a terrible car accident that
Landed him on life support in a coma. I
Tried to exchange...

At&t - Has not refunded deposit after 7-day-cancellation

Posted: 2014-04-10 by    HungryByteman
Complaint Rating:  0 % with 0 votes
On Feb. 8, 2014, an overzealous Walmart salesperson oversold me on an AT&T cellphone with $60/month service plan.

I almost immediately regretted my decision, realizing that it was ridiculous for me to pay such humongous fees for services I didn't expect to regularly...

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