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AT&T Logo

AT&T

208 S. Akard Street Dallas, TX 75202
St Louis
Missouri
United States - 63101
Customer Care
Phone:877.FTC.HELP (877.328.4357
  TTY: 866.653.4261)
Fax:(919) 319-8154
The company speicializes in Wireless Services, U-Verse, Enterprise Applications as well as Managed Hosting Solutions.
 
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AT&T Complaints & Reviews

At&t - AT&T u-verse

Posted: 2015-03-17 by    Tape-Matics, Inc.
Complaint Rating:  0 % with 0 votes
We were told we had to switch from DSL to U-verse in Nov., 2014 by AT&T
Nothing but problems since then. Started with 1 unit (NVG50), speed is 2.87 MBP. Very Slow was told it would be faster than DSL.
Constantly loosing the internet, yesterday lost service 6 times during the day....
Complaint comments Comments Complaint country United States Complaint category Internet Services

At&t - If you want to lose thousands sign up with AT&T

Posted: 2015-03-02 by    Neveragain101
Complaint Rating:  0 % with 0 votes
This is by far the very worst company out there. I broke up with AT&T a few years ago. I used them for my home and mobile communications and after 12 plus years and in the end they just robbed me. I could kick myself now for forgiving them and giving them another chance to do business with them....
Complaint comments Comments Complaint country United States Complaint category Landline & Home Phone Providers

At&t - Florida, Miami - Misinformation

Posted: 2015-03-02 by    Mad SL
Complaint Rating:  0 % with 0 votes
After two hours of a sales talk while I was trying to find out how to schedule an appointment to hook up a u-verse receiver box, the agent gave me finally a number to call the technical dept and it happened to be the phone nr of a church in Texas. I had a good long talk with the preacher (I'm...
Complaint comments Comments Complaint country United States, Florida, Miami Complaint category Mobile & Cell Phones

At&t - Assurion/ AT&T provided bad phone

Posted: 2015-02-26 by    Rick Welch AT&T Customer
Complaint Rating:  0 % with 0 votes
My sons phone was stolen. We went though the insurance claim process with Assurion. My son received his phone yesterday. He could NOT activate it after multiple attempts. He contacted my wife via the computer. My wife looped in AT&T - Amy at 11:33 AM today. She explained that the phone was not...
Complaint comments Comments Complaint country United States Complaint category Mobile & Cell Phones

At&t Wireless - Poor and Unreliable Wireless Service

Posted: 2015-02-05 by    ohiowirelessxpert
Complaint Rating:  0 % with 0 votes
I don't know where to begin. I have three iphones on AT&T's LTE network here in Cincinnati, Ohio and in the last few months, my service has gone downhill a lot. I am locked in a two year contract and am tired of the poor wireless service I am receiving. First of all, the LTE reception...
Complaint comments Comments Complaint country United States Complaint category Mobile/Cellular Service Providers

At&t - AT&T Ocala,Fl Employee Yvonne McDonald-Garcia Drug & Company Abuse

Posted: 2015-01-28 by    Criminal at&t employee
Complaint Rating:  0 % with 0 votes
Employee for AT&T of Ocala, FL by the name of Yvonne McDonald-Garcia is struggling with a severe substance/alcohol addiction. McDonald abuses prescription pills (both prescribed & obtained illegally), cocaine, & alcohol on a regular basis during both her independent time & during her scheduled...
Complaint comments Comments Complaint country United States Complaint category Employees

At&t - AT&T does NOT honor contracts

Posted: 2015-01-27 by    Jodi1219
Complaint Rating:  0 % with 0 votes
I signed up for AT&T Uverse, internet and home phone on 06/17/2014. At the time I signed up AT&T contracted with me to provide home phone, internet and cable services for a total rate of $120.95 a month until 06/17/2016. I was thrilled about this rate b/c it was $40.00 less then what I was paying...
Complaint comments Comments Complaint country United States Complaint category Telecommunications

At&t - Theft

Posted: 2015-01-07 by    makowb
Complaint Rating:  0 % with 0 votes
I took advantage of AT&T’s recent trade in program and traded in some phones. I got gift cards. I added those gift cards to my account to pay for cell service and phones. My dad found out that he gets a better discount from his work on his account and could not change my account to get...
Complaint comments Comments Complaint country United States Complaint category Mobile & Cell Phones

At&t U - Verse - Raising rates

Posted: 2014-12-16 by    Ft Lauderdale Ed
Complaint Rating:  100 % with 1 votes
If you have AT&T U-verse check your bills they just sent out they just raised all their monthly rates on equipment, services etc.. you may find it's time to shop around as I plan to do! It's time we go after these money hungry, nickle and dime the consumer companies.. They over charge...
Complaint comments Comments Complaint country United States Complaint category Internet Services

At&t Wireless - 100.00 Offer

Posted: 2014-11-25 by    Parrotsaleshout
Complaint Rating:  100 % with 1 votes
After purchasing a product and then told I would receive 100.00 back towards my billing cycle in 60 to 90 days, should I take a 2 year contract, I did not receive said 100.00 credit.
I put a call into the company "customer service" last month and told I would receive the credit...
Complaint comments Comments Complaint country United States Complaint category Telecommunications

At&t Home Phone - Illinois, Carol Stream - A Bill for Non-Service

Posted: 2014-09-30 by    T Scanlin
Complaint Rating:  0 % with 0 votes
Account # 847 235 2627 2357

On July 30, 2014, AT&T was to have installed a home phone line. No one showed up that day or ever and a phone line never worked. However, I received an invoice for installation and service. I have spent a total of about 7 hours waiting, talking, chatting...
Complaint comments Comments Complaint country United States, Illinois, Carol Stream Complaint category Landline & Home Phone Providers

At&t Home Phone Service - repair service

Posted: 2014-09-03 by    ridgerabbit
Complaint Rating:  0 % with 0 votes
Ever since last January, my daughters phone has went out every two months. I called it in the middle of May. Three missed appointments and a visit from the district manager it was fixed again. Less than two months later, it was out again. Was told it would be 16 days till it was fixed. Less...
Complaint comments Comments Complaint country United States Complaint category Landline & Home Phone Providers

At&t Home Phone - Reason for leaving

Posted: 2014-05-30 by    scatamousche
Complaint Rating:  0 % with 0 votes
I just cut the cord (so to speak) with AT&T
Here is a copy of what I sent off with their modem in the return box. (the phone numbers have been changed to protect
the innocent.)

To the powers that be at ATT,
My wife, Diane and I have had a landline at the...
Complaint comments Comments Complaint country United States Complaint category Landline & Home Phone Providers

At&t Wireless - They refuse to exchange a $35 accessory.

Posted: 2014-04-30 by    Artie phone pouch
Complaint Rating:  0 % with 0 votes
A family member purchased a $35.00
Leather pouch for my iPhone 5. He got
The wrong one. He left it at my home the
Afternoon he bought it. That same night
He was in a terrible car accident that
Landed him on life support in a coma. I
Tried to exchange...
Complaint comments Comments Complaint country United States Complaint category Mobile & Cell Phones

At&t Mobility - Georgia, Atlanta - 2 yr contract

Posted: 2014-04-07 by    fas933
Complaint Rating:  0 % with 0 votes
I have multiple family lines ...my daughter moved and got a different service and different number...I tried to cancel the line for her and was told there was a year left on that contract and I would have to pay $225 ETF...I tried to limit the services on that line to the minimum but was told...
Complaint comments Comments Complaint country United States, Georgia, Atlanta Complaint category Mobile/Cellular Service Providers

At&t Wireless - Price Mismatch

Posted: 2013-12-07 by    g.rajsaxena
Complaint Rating:  0 % with 0 votes
I called AT&T Cust.Care on 6th Dec regarding upgrading my device (Ph-8486674298) and the representative offered me the Galaxy Note 3 for 199.99 with 2 yr contract but I was not sure about the color of the device therefore I asked her that I will call again to confirm the upgrade. She said that...
Complaint comments Comments Complaint country United States Complaint category Mobile & Cell Phones

At&t Wireless - Texas, San Antonio - I wish to complain about the level of service at AT&T…it’s bad.

Posted: 2013-10-30 by    rbrown5518
Complaint Rating:  0 % with 0 votes
I wish to complain about the level of service at AT&T…it’s bad.
My Blackberry 9900 (BB) was purchased in February 2013, so it’s currently under the one year warranty. October 19th I went to an ATT&T store in Napa CA to replace my malfunction BB, and was told to go...
Complaint comments Comments Complaint country United States, Texas, San Antonio Complaint category Mobile/Cellular Service Providers

At&t Wireless - Wisconsin - unfair practices

Posted: 2013-10-28 by    sonya kittler
Complaint Rating:  100 % with 1 votes
i have been a at&t customer for over a year not only is my cellphone service with them but my internet, homephone, and cable is as well...in october 2013 i got into a financial bind and was unable to keep a payment arrangement of 274.00 and some change i did make a payment of 80.00 in hope they...
Complaint comments Comments Complaint country United States, Wisconsin Complaint category Other

At&t Internet - Texas, Katy - poor customer service

Posted: 2013-10-12 by    pinkcheetah
Complaint Rating:  0 % with 0 votes
I have tried to email AT&T this complaint since they wouldn’t listen on the phone, but their website does not offer a place for customer complaints.
We set up an appointment for our internet service to be connected today, Saturday, October 12, 2013. We set the appointment over a...
Complaint comments Comments Complaint country United States, Texas, Katy Complaint category Internet Providers

At&t Support Plus - Billing

Posted: 2013-10-11 by    ck2013
Complaint Rating:  100 % with 2 votes
I never signed up for AT&T support plus, but it was added to my bill at $5 a month. I requested that it be removed from my account and the payments refunded. AT&T agreed to remove it from my account and refund 3 months $15. My next bill showed the $15 credit, but then they charged me another...
Complaint comments Comments Complaint country United States Complaint category Internet Services

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