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AT&T Customer Care Service

AT&T Intellectual Property

575 Morosgo Dr NE Rm 14f67
Atlanta
Georgia
United States - GA30324-3300

Customer Support Phone Numbers

Phone:
+1 800 288 2020 25 18
Customer Service

Wireless Mobile
Customer Service: +1 800 331 0500 (Mon-Sun 7AM-10PM)
Order New Service: +1 888 333 6651 (Mon-Fri 7AM-11PM, Sat-Sum 7AM-10PM)
Check Order Status: +1 877 782 8870 (24/7)
Support for Travel Outside the U.S.: +1 916 843 4685 (24/7)
Disability Resources: +1 866 241 6567, +1 866 241 6568 (24/7)

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AT&T Complaints & Reviews

Direct TV and AT"T / Bundled services not available after advertised

Pe
Penny2016 on Dec 6, 2016
I was advised by your representative Bryan on 11/28 that I was to bundle home phone, Internet and Direct TV all at 109 monthly charge. In addition, these perks will apply; free activation/installation, unlimited free cellular data, Direct TV app. 200 giftcard and unlimited wireless data...

At & T / Annoying

Ti
Tim on Dec 6, 2016
I used AT&T in the past and left them because I was extremely disappointed with low quality of service. Recently they contacted me and said they wanted me back. I refused and told them that I'm already using another provider but they actually did not care. They offered me all kinds of...

AT&T / Billing method

Su
Sum Ting Wong on Nov 25, 2016
The at&t billing system: round up for debits... Round down for credits... Has anyone ever looked into this? The billing program bills a customer a month in advance for normal monthly service charges (A. K. A. Your rate plan). If you change your plan, add a new line of service or even...

AT&T / U Verse

Je
Jennifer Grade on Nov 17, 2016
At the end of August I got a bundle deal with AT&T and Direct TV and 2 weeks later I decided to cancel it. When I called they said I would have to pay x amount of money to have it cancelled and I asked why it should not be a contract and they said it is a contract. I later went down to...

AT&T / U-verse community construction

Dw
Dwain Benton on Nov 15, 2016
On November 15, 2016 a group Hispanic workers arrived in my sub division and proceeded to dig up everyone's yard. I requested authorization and no one spoke English. Finally there supervisors comes over to explained they are installing new U-verse lines for our community. He explained...

AT&T / Wireless

Be
betty dupree on Nov 15, 2016
To whom this may concern my tn is 318-230-3712 and I have places 2 calls to at & t go phone to request outage credit I am a Louisiana flood disaster victim and after speaking with a rose who said she was a supervisor denied me a 3 days outage credit I called today and spoke with a...

ATT / Business phone line down

Ma
maria1126 on Nov 4, 2016
I volunteer at a local non-profit in Stockton, CA. Within a 2 week period, (beginning October 18th) our phone line has twice been inoperable (can't receive or make calls). This effected our credit machine use also as it is on that same phone line. We lost sales due to the problem, and both...

AT&T / Unethical behavior

Ti
Timothy Murphy on Nov 1, 2016
On 31 October 2016 at about 2pm an at&t installer utility vehicle entered my front driveway in order to turn around, no permission asked. In the process of doing this, he left deep wheel ruts in my front lawn. I traced his vehicle to my next door neighbor. The registration on the truck...

AT&T / Direct tv

Lu
Lubna333 on Oct 14, 2016
When I took service I was on call for 1hour and they said we don't have cell phone unlimited plan. Without direct tv if u take our direct tv we give u unlimited plan and also they committed with me Indian channels and I was shocked when installation person told me there is no Indian...

Charysse Gilliam / AT&T U Verse Service

Ne
neveruseatt on Oct 10, 2016
I have extremely serious complaints about the service. I was out of work since April of 2016. I went for a temporary position in August and then I started a permanent position in September. I called constantly to alert AT&T about the situation with my bill pay. I am on the phone right...

AT&T / Directv bundle

Bo
Bonilee Keys Maclay on Oct 7, 2016
I set up for Directv but could not bundle with my wireless until it was installed. They did not come to install when they scheduled. I received a telephone call from a man who left a message. His accent (Indie or Paki) was so thick I could not understand what he was saying. Then before I...

AT&T Wireless / Purchase of new iphone 7 plus

Ke
Kevin from Portsmouth on Sep 28, 2016
I was misled by AT&T local store in Portsmouth, Ohio. They said that a program existed, and it did, where I can trade my old phone back for $650 when I buy a new iPhone. They said the deadline was Sept. 30 and they told me this on Thursday Sept. 22. I went back yesterday, 27th and they...

AT&T / AT&T U Verse TV and internet

Ha
Hack Angel on Sep 8, 2016
AT &T Loyalty dept promised me a $100 gift card AT &T Loyalty dept promised me a $100 gift card when I switched from Uverse TV to Direct TV That was over 3 mos. ago in Mat of 2016 and I still have not received it. When I call the Loyalty dept to inquire as to when it will be sent, they...

AT&T / Direct tv and unlimited data

El
Elizabeth Zuniga on Sep 7, 2016
I wanted unlimited data on my phones so I heard of the promotion they were having about getting unlimited data if you sign up for Direct TV. I was assured by 2 different sales representatives that I could hook one box for 2 tvs. When installers came they said I could not. I canceled...

AT&T / Disability denial fort worth, texas

Ca
Candy Adkins on Sep 5, 2016
I have numerous heart and b.p issues for example heart rate always 140+, for example Friday at the doctor my heart rate was at 155 bpm. Blood pressure drops black out and legs go weak. With my heart is racing so high it causes numerous other problems unless I'm laying flat as its normal...

Direct TV and AT"T / Bundling price is a lie don't do it

Vi
Virginia Being Ripped Off on Aug 29, 2016
I went on line and through a chat site with dtv and signed up for a deal that stated that for 2 years I could get dtv and at&t internet for $99. 00. I was also to receive a $50. 00 gift card and football sports pay channel for free. My bill is $184. 00. I can't get any help from...

Gophone AT&T / Asus zenfone 2 free if you refill your account of 45 or more

Ar
Art Morris on Aug 24, 2016
I got a text from gophone saying, "get a free lte asus zenfone 2e smartphone with purchase of a $45 or greater refill. Only available to select at&t customers. Call 1 - 888 - 881 - 9533. Before 8 / 31 / 16 to redeem. Valid for this account only. Phone limited to gophone service for 6...

ATT / My bill was only supposed to be 20. 00 a month.

Ma
marie goiriena on Aug 21, 2016
Yes that is right. . . They disconnected my whole internet and home phone for 3 days because. Thay made a mistake. It was someone else. . . So I suffered. . . Snd my business and had a panic attack. . I was switched from one person to another and they would say every few hours today today...

AT&T / At&t~uverse, south east std/sedgewick

Bk
bkieth on Aug 6, 2016
Hello, I live in Lilburn GA. I am being turned down for short term disability on a back injury and I am looking for help! This is going on from California to Florida! They are ripping us off and creating a nightmare for what we have paying for!!! I am also union and receiving little help!, Thank you Brian Hunt

AT&T / U-Verse

Ma
Marilyn Moss on Aug 6, 2016
During the month of April AT&T left a notice on my door stating that "Please Excuse Us", , , stating that some digging will be done on my property and I need not worry because they would repair disrupted area(s) as quickly as possible. I was given a call number 954-446-0799 and a email of...

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