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AT&T Logo

AT&T

909 CHESTNUT ST. - ROOM 23-H-06
St Louis
Missouri
United States - 63101
Customer Care
Phone:1,314235817
 

AT&T Complaints & Reviews

At&t U - Verse - Raising rates

Posted: 2014-12-16 by    Ft Lauderdale Ed
Complaint Rating:  0 % with 0 votes
If you have AT&T U-verse check your bills they just sent out they just raised all their monthly rates on equipment, services etc.. you may find it's time to shop around as I plan to do! It's time we go after these money hungry, nickle and dime the consumer companies.. They over charge...
Complaint comments Comments Complaint country United States Complaint category Internet Services

At&t Wireless - 100.00 Offer

Posted: 2014-11-25 by    Parrotsaleshout
Complaint Rating:  100 % with 1 votes
After purchasing a product and then told I would receive 100.00 back towards my billing cycle in 60 to 90 days, should I take a 2 year contract, I did not receive said 100.00 credit.
I put a call into the company "customer service" last month and told I would receive the credit...
Complaint comments Comments Complaint country United States Complaint category Telecommunications

AT&T - No caller ID

Posted: 2014-11-21 by    Acer10
Complaint Rating:  0 % with 0 votes
I called AT&T for my mother, to change her calling plan. She originally had Caller ID as part of her plan and it worked fine. After we
changed her calling plan, Caller ID wasn't working. But, Caller ID was part of her new plan. After numerous calls to AT&T and
almost 2 weeks...
Complaint comments Comments Complaint country United States Complaint category Telecommunications

AT&T - RECONNECTION FEE'S

Posted: 2014-11-12 by    Rick Slagle
Complaint Rating:  100 % with 1 votes
AT&T -TV-INTERNET-HOME PHONE -BUNDLE PACKAGE. I HAD LOOK AT MY AT&T .COM SERVICE'S PAGE ON MY ACCOUNT YESTERDAY and saw a new charge on my bill after paying my monthly charge of 210.00 a month three days ago . There it was a new charge of 420.39 for reconnection fee's to my surprise...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

At&t U Verse - u verse

Posted: 2014-11-11 by    worst internet
Complaint Rating:  0 % with 0 votes
We have a business to run and we have been without internet for 2 days now .Do not get at&t they are all lost there .Every time you call you get a different person.No one working there knows how to slove the problem .I have ask to speak to the manager for the last two days .I guess they dont...
Complaint comments Comments Complaint country United States Complaint category Internet Services

At&t Wirelesss - poor customer service

Posted: 2014-11-08 by    9wood
Complaint Rating:  0 % with 0 votes
i have had an issue with my wireless phone (prepaid) and have for several days now (many hours) called to get some type of help.
there aledged customer service is beyond ridiculous, they seem to care more about being paid than helping there customers.
instead of "helping"...
Complaint comments Comments Complaint country United States Complaint category Mobile/Cellular Service Providers

AT&T - on line billing

Posted: 2014-10-19 by    Betty J Wilson
Complaint Rating:  100 % with 1 votes
Requested a paper bill several times. Their web site for on line billing stinks and I can't use it. Haven't seen a bill for months, guess at what I owe. It just keeps going up. All I want it is paper bill! Betty J Wilson, a senior citizen....
Complaint comments Comments Complaint country United States Complaint category Landline & Home Phone Providers

At&t Connectech - VERY rude

Posted: 2014-10-09 by    mhondo
Complaint Rating:  0 % with 0 votes
I spoke with Louis Vielta
his name is spelled similiar to that. He was VERY condensending to me. Talked down to me like I was a child. Ii'm 57 yrs old!...
Complaint comments Comments Complaint country United States Complaint category Internet Services

AT&T - Corrup Billing Practices

Posted: 2014-10-08 by    dkb1
Complaint Rating:  100 % with 1 votes
Told one thing by company last month after receiving outrageous bill, and received even higher bill this month with the same explaination???? WOW they are the worst!...
Complaint comments Comments Complaint country United States Complaint category Mobile/Cellular Service Providers

AT&T - SCAM

Posted: 2014-10-06 by    dliidlii
Complaint Rating:  0 % with 0 votes
AT&T JBL wireless micro speaker was offered for $10, $50 off regular price, on 9/25/14. They received hundreds or thosands of orders containing peoples names, addresses and credit card information but then cancelled my order ob 10/6/14 claiming the item was not available. I believe they deliberately...
Complaint comments Comments Complaint country United States Complaint category Mobile/Cellular Service Providers

At&t Home Phone - Illinois, Carol Stream - A Bill for Non-Service

Posted: 2014-09-30 by    T Scanlin
Complaint Rating:  0 % with 0 votes
Account # 847 235 2627 2357

On July 30, 2014, AT&T was to have installed a home phone line. No one showed up that day or ever and a phone line never worked. However, I received an invoice for installation and service. I have spent a total of about 7 hours waiting, talking, chatting...
Complaint comments Comments Complaint country United States, Illinois, Carol Stream Complaint category Landline & Home Phone Providers

AT&T - Completely Incompetent

Posted: 2014-09-25 by    Btaylor5
Complaint Rating:  0 % with 0 votes
I moved from Louisville, KY to West Palm Beach, FL about 3 months ago. I called to have my Uverse services transferred. I was told that I could not have Uverse at my new condo in Florida. They said I could have DSL. I asked them to cancel/transfer my account (basically whatever they needed to...
Complaint comments Comments Complaint country United States Complaint category Internet Providers

AT&T - No level of competence in services

Posted: 2014-09-22 by    NoRecourse
Complaint Rating:  0 % with 0 votes
This is a new low even for AT&T. I used their online chat for support on questions for the much in demand iPhone 6. I was only asking a question but the representative just went and cancelled my phone order that I spent a lot of effort to place in early! He never bothered to confirm first before...
Complaint comments Comments Complaint country United States Complaint category Mobile & Cell Phones

At&t U Verse - Installation

Posted: 2014-09-20 by    jraustin73
Complaint Rating:  0 % with 0 votes
Signed up for service, Aug. 29, 2014, scheduled for install on Sept. 13, between 9-11 am. On the 13th @ 10:45 I received a computer call telling me installer was running behind and would arrived before 1pm. At 1:20 received another call from dispatch telling me the tech could still come out...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

At&t U Verse - signal quality

Posted: 2014-09-15 by    Balch Springs TX
Complaint Rating:  100 % with 1 votes
We had At&t for a year now and we have never gotten a full month of good signal quality. To date, we have had 20 techs come to our address and replace all and everything to be told what I always have known. The problem is outside of the house underground and the only ones who can fix it refuses...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

At&t Home Phone Service - repair service

Posted: 2014-09-03 by    ridgerabbit
Complaint Rating:  0 % with 0 votes
Ever since last January, my daughters phone has went out every two months. I called it in the middle of May. Three missed appointments and a visit from the district manager it was fixed again. Less than two months later, it was out again. Was told it would be 16 days till it was fixed. Less...
Complaint comments Comments Complaint country United States Complaint category Landline & Home Phone Providers

AT&T - rude operator

Posted: 2014-09-01 by    diane gloster
Complaint Rating:  0 % with 0 votes
Wanted phone and Internet service deal and went through the whole script and then was told "199.00" down.
I was floored and explained that I was trying to cut down on my existences and have been a customer for years. The reply " call back when you get the money" and...
Complaint comments Comments Complaint country United States Complaint category Employees

AT&T - Installer

Posted: 2014-08-21 by    Louis Barnett
Complaint Rating:  0 % with 0 votes
Report from our receptionist:
8/21/2014 12:35PM:
A service tech carrying several boxes from AT&T rang the buzzer for access to lobby. When I let him in and asked if I could help him, he said he was here to install some parts. I asked him if he had a contact name and he said Stephen...
Complaint comments Comments Complaint country United States Complaint category Contractors

At&t Connectech - fraudulent business practices

Posted: 2014-08-20 by    aaaaaattttfraud
Complaint Rating:  0 % with 0 votes
Do not buy AT&T internet services because they have fraudulent business practices. They claim to be AT&T but when there is a total billing error related to non-service of AT&T Connectech, AT&T does not claim responsibility.
On May 10, I inquired on the internet about AT&T Uverse TV,...
Complaint comments Comments Complaint country United States Complaint category Internet Providers

AT&T - Door to door sales liars

Posted: 2014-06-29 by    UC1Man
Complaint Rating:  0 % with 0 votes
AT&T sales people (I don't think they work for AT&T) all seem to be big liars. Last year a young gal told me she was checking my internet speed with her cell phone. I have a totally hard wired system and when she flashed me her phone she had one of those "check your internet speed"...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

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