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AT&T Complaints & Reviews

AT&T - Texas, Frisco - Uverse Internet Deceitful Business Practices

Posted: 2015-11-18 by    Reviewer11222
Complaint Rating:  0 % with 0 votes
Promised up to 18mbps download speed when AT&T admitted they know I will never be able to receive anywhere near that speed because of the way they installed the lines in my neighborhood. This is an oversimplification of the problem but in reality it is their fault I can't get this speed....

AT&T Uverse - Texas, The Colony - Worse experience I have ever had the entire adult life

Posted: 2015-11-17 by    Reviewer92601
Complaint Rating:  0 % with 0 votes
Our cable and internet went down last Thursday, it is Tuesday now and we still have no internet or cable. With a family that both parents work, one child in college and another one working full time we are busy. Our service gets scheduled to be fix a technician is to arrive between the hours...

AT&T - Cell phone bill bait and switch

Posted: 2015-11-17 by    the central scrutinizer
Complaint Rating:  100 % with 1 votes
last month I contacted att to pay the phone bill and have them remove my wife's phone and various other services as she has passed and no longer needs them . while speaking to the rep on the phone I inquired as to how much my total bill would be for just one phone and was told it would...

AT&T - U verse and internet

Posted: 2015-11-16 by    Reviewer27373
Complaint Rating:  0 % with 0 votes
Lied about contract and price. Said one price. Call in every month for adjustment. Said if you have a contract on your internet only (not the tv service) this will be the price. Lied. Called in and now they say I have a contract on my TV. I am sick of these people and will not ever get service...

AT&T - Texas, Dallas - U-verse TV / Directv unfair and costly practices

Posted: 2015-11-09 by    Russell Kobert
Complaint Rating:  0 % with 0 votes
During our initial installation process of U-verse internet on 25 August 2015, we mentioned to the the technician that we originally requested U-verse TV but were informed during sign-up at the Snellville, GA store that this was unavailable. The AT&T technician stated that this was not the case...

AT&T - Wireless

Posted: 2015-11-06 by    Big Billy222
Complaint Rating:  0 % with 0 votes
It's simple. I pay a lot every month for AT&T wireless service. When I called to complain that I get virtually no services at my house, I was told that I could pay $149 for a micro cell which runs off of my Comcast high speed internet. Really, I must use my Comcast service in order to make...

Vesta AT&T - California, Montclair - Unauthorized deduction.

Posted: 2015-11-06 by    elicec
Complaint Rating:  0 % with 0 votes
I purchased AT&T zim card in Montclair and we agreed to pay monthly in the amount of $60 only. I heard from my daughter that she's paying in cash. I notice that it is automatically deducting from my debit card. But e last Sept. they deduct $10 plus the $60 for the monthly. For the month of October...

AT&T - Georgia, Atlanta - Rewards Card

Posted: 2015-11-03 by    bobylhaj
Complaint Rating:  0 % with 0 votes
This is crazy! I can tell that At&t values customer satisfaction the least ! I started my contract with At&t (U-verse) early August and I was supposed to receive 250$ Visa gift card. After about 3 months I noticed that I have not yet received anything! I called them and they told me that they...

AT&T - Oregon, Bandon - Customer service

Posted: 2015-11-01 by    Reviewer44798
Complaint Rating:  0 % with 0 votes
I contacted ATT Oct 1 about my MYFI using data exorbitantly. After 2 hours on the phone with someone who did not speak very good english, have very good customer service skills, parroted the problem and wouldn't answer my questions, and finally acquiesced and got a supervisor. At the end...

AT&T - Texas, San Antonio - DirecTV Bundle

Posted: 2015-11-01 by    Reviewer96274
Complaint Rating:  100 % with 1 votes
Wife had to go to AT&T store about my daughter's phone. While there...sales rep.(manager of this store) got my wife interested in the Direct TV. Told her AT&T was going to stop U-verse, shortly. Explained to my wife that we could sign up and try it for 30 days and if we didn't like...

AT&T - Michigan, Oak Park - Mobile Service

Posted: 2015-10-28 by    Reviewer82095
Complaint Rating:  0 % with 0 votes
Att setup an automatic withdrawal without my consent. When questioned about it, the customer service representative told me it was an error and cancelled it. Low and behold the money was taken from my account the next day. I then received a message the very next day that I was re-enrolled in...

AT&T - Very bad rude Call Center rep

Posted: 2015-10-24 by    anwigg
Complaint Rating:  100 % with 1 votes
I called in to see why my phone service was not restored. The representative Jamel Williams was trying to upsale me. I told him I wouldn't get approved for a credit check, This rude guy ran my report anyway, AFTER I ASKED HIM NOT TOO! He asked me for my social said he had to verify my account....

AT&T - Texas, Dallas - U-verse Billing

Posted: 2015-10-23 by    Reviewer38298
Complaint Rating:  0 % with 0 votes
I added U-Verse to my home system which had att telephone and internet. When I first contacted AT&T to add the U-Verse to my home I was told that my bill would be $105.00 plus tax. Sept. I received a bill from att for $337.46 to my surprise. I called att and spoke with The agent Grace on 09/21/15...

AT&T - Activating a new phone

Posted: 2015-10-23 by    stonzee
Complaint Rating:  0 % with 0 votes
I ordered an upgraded phone using the Next plan. I attempted to activate I check the account and the Next contract had been applied to my old phone. And whenever I try to activate it I get a message that there are no available numbers on my account. I tried talking to AT&T but was transferred...

AT&T - California, Sherman Oaks - U-Verse internet and phone

Posted: 2015-10-22 by    Reviewer47055
Complaint Rating:  0 % with 0 votes
My DSL mysteriously went down just as I got a call the caller ID said AT&T the voice told me that they had stopped my DSL & had to upgrade to U-Verse. They sent a tech who brought the with no battery & further installed it incorrectly, made several holes in my walls clear thru to the outside...

AT&T - California, Long Beach - Digital life security system

Posted: 2015-10-21 by    Reviewer48745
Complaint Rating:  0 % with 0 votes
On Oct 5, ATT installed a security system, I had received additional equipment as a gift, so decided to return 3 sensors expecting a credit, I was told no by Broadway a supervisor, so I asked to have them returned, he said no again, so I told him that I sent them in if I cannot get a credit,...

AT&T Uverse - Possible Sppofed svc call: Free Text: message to call 8667385658 regarding Uverse service and phone change

Posted: 2015-10-17 by    Jim Stigers
Complaint Rating:  0 % with 0 votes
My mobile phone rcvd a text, supposedly a Free Text: with message regarding Uverse service and phone change scheduled for 20 Oct, that they needed more information and a call from me to resolve it I then called 8667385658, and experienced the longest delayed service tech calls that we have ever...

AT&T - Bundling of wireless and Direct TV

Posted: 2015-10-16 by    Reviewer67990
Complaint Rating:  0 % with 0 votes
I went to AT&T store to make sure my son had access to our account so he could use the insurance to replace his phone. When we were there the customer service representative talked us into bundling cell phones and Direct TV by stating that we would get a wireless receiver and watch tv in garage....

AT&T - New York, West Babylon - I made a post on at&t facebook page

Posted: 2015-10-15 by    Dorethea Montgomery Coppin
Complaint Rating:  0 % with 0 votes
On Oct. 12, 2015 I posted a message on at&t facebook page..still awaiting a reply from LINDA B SOCIAL MEDIA SPECIALIST AND STEVE B SOCIAL MEDIA MANAGER--made another post today Oct. 15, 2015 requesting a reply--I am hurting within because I have been an at&t customer for 15 or more years--I...

AT&T - Reward card

Posted: 2015-10-15 by    Reviewer64785
Complaint Rating:  0 % with 0 votes
I recently moved to a new home and decided to give Uverse a try. I researched offers on-line and then called with questions so that I could make a decision. I decided to purchase the bundle(tv, internet and phone). The reward that was offered was a $300 card. Also I was told I could receive...

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