Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website  
AT&T Logo


AT&T Intellectual Property

575 Morosgo Dr NE Rm 14f67
United States - GA30324-3300
Customer Care
+1 800 288 2020
Customer Service

Wireless Mobile
Customer Service: +1 800 331 0500 (Mon-Sun 7AM-10PM)
Order New Service: +1 888 333 6651 (Mon-Fri 7AM-11PM, Sat-Sum 7AM-10PM)
Check Order Status: +1 877 782 8870 (24/7)
Support for Travel Outside the U.S.: +1 916 843 4685 (24/7)
Disability Resources: +1 866 241 6567, +1 866 241 6568 (24/7)

Wireless GoPhone
Go to AT&T:    Twitter  Facebook  LinkedIn Google+ Youtube     

AT&T Complaints & Reviews

AT&T - iPhone 6s Plus

Posted: 2015-10-02 by    Don
Complaint Rating:  0 % with 0 votes
I purchased an iPhone 6s Plus, space gray 128 GB for $500 plus tax. I borrowed money to buy it to use for public service announcements for the national children's charity I volunteer for. Upon receiving the phone and spending hours to transfer all the data, it turned out the microphone didn't...

AT&T - Sales men

Posted: 2015-10-01 by    Reviewer60785
Complaint Rating:  0 % with 0 votes
2 men showed up here this afternoon (10/1/15) wearing AT&T badges or patches. They were trying to sell AT&T Uverse. I told them I wasn't interested (I'm not), since I have Cableone and am more than satisfied with it. They said 'Cableone will be gone in about 6 months', or...

AT&T - U-verse tv and internet

Posted: 2015-10-01 by    cindyucomp
Complaint Rating:  0 % with 0 votes
Contract ends on Oct 20, 2015. Have been paying 137.00 plus tax. Talked to service clerk to ask for Sam e price on services. This person referred me to customer relations and told me to renegotiate contract. So I called and was transfer twice. Finally talked to someone who did not sound like...

AT&T - Florida, Hobe Sound - U-verse Billing

Posted: 2015-09-29 by    Reviewer94749
Complaint Rating:  0 % with 0 votes
We have been fraudulently charged for TV viewing services we never authorized or ordered several times. Each time we have to call & dispute the charge with someone in India. Then we get transferred to retention in the US. Taking up over an hour or more. We check our account for the credits and...

AT&T - Alabama, Mobile - U-verse

Posted: 2015-09-29 by    Reviewer34687
Complaint Rating:  0 % with 0 votes
I added to my service of cancel other company with Internet, phone, and cable and was suppose to receive $150.00 reward card and that didn't happen. Then they came out with faster service for Internet and by switching it also came with a reward never got that, then here I switch my parent over...

AT&T - California, Sacramento - Phone & Internet

Posted: 2015-09-21 by    Reviewer46123
Complaint Rating:  0 % with 0 votes
Asked to speak with US based - Billing Supervisor - 4 times - no call back.

I have called 4 times and spent over 3 hours on the phone.

I have a simple request - I would like to speak with a US based Billing supervisor regarding my bill.

If I don't...

AT&T - New account signup reward offer-lies

Posted: 2015-09-14 by    KenWill
Complaint Rating:  0 % with 0 votes
We signed up for a Uverse account after moving to an apartment from selling our house. We previously had DirectTV & Clear Internet for 2 1/2 years which we loved. When we signed up there was an offer for $150 rewards card which we had printed as proof of the offer.
When we got our first...

AT&T - Unrecognized debt

Posted: 2015-08-26 by    Dyne73
Complaint Rating:  0 % with 0 votes
I have no idea why I have an ATT debt in my credit report. The date the report the incident is totally wrong. I did have an account with att. in 2013-2014 I was with Metro pcs. I have no idea what they talking about. ATT's reputation is so bad, there is no way I would have att as my carrier....

AT&T - Returned equipment

Posted: 2015-08-24 by    mspmknpie
Complaint Rating:  0 % with 0 votes
To whom it may concern:
I returned a tv receiver model #VIP2250, serial #M91342EA5503.
UPS gave me a tracking number of 1Z689F699053303096.The package was delivered to ATT Returns at 1940 South Factor Ave. Yuma AZ 85365-2005 on 8/18/2015 at 8:16 A.M., signed by someone by the name...

AT&T - Unhappy customer

Posted: 2015-08-21 by    MzCarlacookie Michelle
Complaint Rating:  0 % with 0 votes
Every since I have signed up with at&t in july 2015, I have been lied with every phone call. My pricing has changed 3 times in a month. Your company should be upfront and hones with customers who are new or changing their plans then maybe customers would not be so frustated and irritated. Each...

AT&T - What a run actually trying to re-establish service!

Posted: 2015-08-17 by    Reviewer12181
Complaint Rating:  0 % with 0 votes
I decided to switch from Xfinity to AT&T in Feb 2014 but at the end of July, 2014, I moved to a Comcast Community. I financially met my contractual obligation for the early termination.

Fast forward a year and I'm moving again, so I anxiously go online to reconnect to AT&T...

YP Ad Solutions AT&T - They lost information, which we have given them

Posted: 2015-08-13 by    Tuug
Complaint Rating:  0 % with 0 votes
The company YP Ad Solutions At&T provides services to small companies and they have promised to make new logo for our company. Unfortunately, the company fooled us and we lost large sum for these so-called services. We paid them money and after 3 days we got phone call from the rep, who started...

AT&T - Absolutely Awful Customer Service

Posted: 2015-08-04 by    Pnutgallery
Complaint Rating:  0 % with 0 votes
I have been a loyal AT&T customer for many years. I added a phone to my account for my wife over three years ago. This September, I added two more phones to my account for family members on the AT&T next program. I pay my bill every single month. In June, I checked the account on the MyAT&T...

ATT - California, south gate - att double charged me restoring fees

Posted: 2015-08-02 by    enp27
Complaint Rating:  0 % with 0 votes
i was double charged restoral fee's after agent agreed he did he doesn't offer a refund

here is the whole chat you be the judge
Your chat transcript:

PLEASE DO NOT REPLY TO THIS MESSAGE - All replies are automatically deleted.

ATT - Not being able to view bill

Posted: 2015-08-01 by    garystan
Complaint Rating:  0 % with 0 votes
Apparently, ATT has changed the format of their website. Customers are now no longer able to view their bill online. And their ATT app functions in the same manner. ATT is a state of constant decline. If there was a "better" provider for Internet and Phone, I would switch. But, the only provider...

ATT - Intermittent Service

Posted: 2015-07-22 by    garystan
Complaint Rating:  0 % with 0 votes
I've been having problems with intermittent Interncet connection for a couple of months. My ISP is ATT. Mostly droupouts. I checked my System, it checks out okay. So I has to be my ISP. Apparently, ATT seems inept at solving these connection problems. Unfortunately, where I live, in Florida,...

AT&T Premier Support - Nevada, Las Vegas - NON!! Support

Posted: 2015-05-28 by    Richard-
Complaint Rating:  0 % with 0 votes
'Premier Support' they call it! BS!!! All I needed was to look up my call records to find a number I previously called weeks before. After having to call 7 times navigating (and reconfirming every time my name, company, account number, on-line password, call back number... (like are...

AT&T - Service

Posted: 2015-05-17 by    beck37
Complaint Rating:  0 % with 0 votes
AT&T assured me prior to installation, that the internet speed would support my four homeschooled children. I explained that they would use video streaming, and would all need connectibility at the same time. We had problems DAILY. We could not even connect at times. Most of the time they couldn't...

AT&T - Arkansas, Washington - Over charges

Posted: 2015-05-09 by    Laysizzle
Complaint Rating:  0 % with 0 votes
At&t is a total rip offfffffff!!! They claim every month that I have gone "over" my data usage and bill me a ridiculous amount of money. I'm not working at the moment so it's difficult to pay my bill on time, but it ALWAYS gets paid but they insist on charging me a $40 "reconnection"...

AT&T Mobility - Fraudulent Billing

Posted: 2015-05-08 by    deloraine
Complaint Rating:  0 % with 0 votes
I cancelled my wireless plan with AT&T on March 29, 2015 and paid a full cycle bill on April 6, 2015. Received another billing statement around end of April for final payment. AT&T only credited the monthly service fee for 1 phone line out of 3 and indicated on statement for the 1st phone line...

Share with Others

Contact Us


Beware of Get Rich Quick SEO Scam Artists
Beware of Get Rich Quick SEO Scam Artists
more videos More Videos
RSS Feed