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AT&T Customer Care Service

AT&T Intellectual Property

575 Morosgo Dr NE Rm 14f67
United States - GA30324-3300

Customer Support Phone Numbers

+1 800 288 2020 24 16
Customer Service

Wireless Mobile
Customer Service: +1 800 331 0500 (Mon-Sun 7AM-10PM)
Order New Service: +1 888 333 6651 (Mon-Fri 7AM-11PM, Sat-Sum 7AM-10PM)
Check Order Status: +1 877 782 8870 (24/7)
Support for Travel Outside the U.S.: +1 916 843 4685 (24/7)
Disability Resources: +1 866 241 6567, +1 866 241 6568 (24/7)

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AT&T Complaints & Reviews

AT&T - Texas, Garland / Direct tv

Lubna333 on Oct 14, 2016
When I took service I was on call for 1hour and they said we don't have cell phone unlimited plan. Without direct tv if u take our direct tv we give u unlimited plan and also they committed with me Indian channels and I was shocked when installation person told me there is no Indian...

Charysse Gilliam / AT&T U Verse Service

neveruseatt on Oct 10, 2016
I have extremely serious complaints about the service. I was out of work since April of 2016. I went for a temporary position in August and then I started a permanent position in September. I called constantly to alert AT&T about the situation with my bill pay. I am on the phone right...

AT&T - Wisconsin, Williams Bay / Directv bundle

Bonilee Keys Maclay on Oct 7, 2016
I set up for Directv but could not bundle with my wireless until it was installed. They did not come to install when they scheduled. I received a telephone call from a man who left a message. His accent (Indie or Paki) was so thick I could not understand what he was saying. Then before I...

AT&T Wireless - Ohio, Portsmouth / Purchase of new iphone 7 plus

Kevin from Portsmouth on Sep 28, 2016
I was misled by AT&T local store in Portsmouth, Ohio. They said that a program existed, and it did, where I can trade my old phone back for $650 when I buy a new iPhone. They said the deadline was Sept. 30 and they told me this on Thursday Sept. 22. I went back yesterday, 27th and they...

AT&T - Alabama, Bessemer / AT&T U Verse TV and internet

Hack Angel on Sep 8, 2016
AT &T Loyalty dept promised me a $100 gift card AT &T Loyalty dept promised me a $100 gift card when I switched from Uverse TV to Direct TV That was over 3 mos. ago in Mat of 2016 and I still have not received it. When I call the Loyalty dept to inquire as to when it will be sent, they...

AT&T - Michigan, Flint / Direct tv and unlimited data

Elizabeth Zuniga on Sep 7, 2016
I wanted unlimited data on my phones so I heard of the promotion they were having about getting unlimited data if you sign up for Direct TV. I was assured by 2 different sales representatives that I could hook one box for 2 tvs. When installers came they said I could not. I canceled...

AT&T / Disability denial fort worth, texas

Candy Adkins on Sep 5, 2016
I have numerous heart and b.p issues for example heart rate always 140+, for example Friday at the doctor my heart rate was at 155 bpm. Blood pressure drops black out and legs go weak. With my heart is racing so high it causes numerous other problems unless I'm laying flat as its normal...

Direct TV and AT"T - Texas, El Paso / Bundling price is a lie don't do it

Virginia Being Ripped Off on Aug 29, 2016
I went on line and through a chat site with dtv and signed up for a deal that stated that for 2 years I could get dtv and at&t internet for $99. 00. I was also to receive a $50. 00 gift card and football sports pay channel for free. My bill is $184. 00. I can't get any help from...

Gophone AT&T / Asus zenfone 2 free if you refill your account of 45 or more

Art Morris on Aug 24, 2016
I got a text from gophone saying, "get a free lte asus zenfone 2e smartphone with purchase of a $45 or greater refill. Only available to select at&t customers. Call 1 - 888 - 881 - 9533. Before 8 / 31 / 16 to redeem. Valid for this account only. Phone limited to gophone service for 6...

ATT - Florida, New Smyrna Beach / My bill was only supposed to be 20. 00 a month.

marie goiriena on Aug 21, 2016
Yes that is right. . . They disconnected my whole internet and home phone for 3 days because. Thay made a mistake. It was someone else. . . So I suffered. . . Snd my business and had a panic attack. . I was switched from one person to another and they would say every few hours today today...

AT&T - Georgia, Lilburn / At&t~uverse, south east std/sedgewick

bkieth on Aug 6, 2016
Hello, I live in Lilburn GA. I am being turned down for short term disability on a back injury and I am looking for help! This is going on from California to Florida! They are ripping us off and creating a nightmare for what we have paying for!!! I am also union and receiving little help!, Thank you Brian Hunt

AT&T - Florida, Hollywood / U-Verse

Marilyn Moss on Aug 6, 2016
During the month of April AT&T left a notice on my door stating that "Please Excuse Us", , , stating that some digging will be done on my property and I need not worry because they would repair disrupted area(s) as quickly as possible. I was given a call number 954-446-0799 and a email of...

AT&T Uverse / Billing

Terry Simpson on Aug 4, 2016
Att scamming its clients. (Chicago area) I am really angry because of AT&T's lies I call AT&T in May to get their special 2 yr plan for 89.95 per month. It included Uverse (phone and internet) and Directv. There was a $99.00 installation fee, . which is supposed to be paid over the following three...

AT&T - Alabama, Birmingham / Telephone truck damaged my mailbox

Nancy Holland on Aug 2, 2016
on July 28th AT&T came to bury cable. Truck was parked in front of my mailbox. after they left and I went to mailbox, the mailbox had been damaged as well as the glass globe light above the mailbox. no one came to my door to tell me. I am sure the truck is damaged. I called Christopher...

AT&T / AT&T + DirecTV Bundle

thetexpat on Jul 29, 2016
Just less than two (2) weeks ago we moved 6miles to a house in Cleburne TX. Prior to that we were in an unincorporated part of the county near Cleburne. We had AT&T Uverse installed at the first house and wanted to retain when we moved into the town. Well, according to AT&T we are 'SOL'...

AT&T - Florida, Hollywood / Tasha Richards Rep for AT&T Business Solutions problem

Lawrence Bigdaddys on Jul 28, 2016
On Tuesday July 26, 2016. Tasha Richards came into our business with an ATT flyer and a business card representing that she works for ATT. She proceeded to tell us that there would be techs in the area switching to new upgraded types of Internet and phone lines, that the copper wiring that...

AT&T - Minnesota, Winsted / Switcher Reward

Kathy12345678 on Jul 25, 2016
On March 31 I switched 4 phones from Verizon to AT&T. I sent 2 phones back to AT&T since the local store was a franchaise and the Baybrook Mall store said they wouldn't take the 2 phones I was trading in (iphone4s and Moto RAZR). I was assured by the AT&T phone...

AT&T - Texas, Dallas / Credit Management Fee $449

AT&T Poor Service on Jul 17, 2016
AT&T charged me a "Credit Management Fee" under their contract which they refer to customers on the phone as a deposit. They are making customers feel that this is refundable due to a low credit score or just moving to the country and justifying this charge. I moved with a credit score in...

AT&T - California, Corona / Phone and internet service

SB1757 on Jul 12, 2016
I have had service with AT&T for 16 years. We live in an area where my only option is AT&T or I would change service. I have been very patient with them all these years, but now I am at my wits end! I started a business in my home which requires heavy internet usage and VOIP phones. I...

AT&T / Customer Service

Shekia S. on Jun 29, 2016
7/24/16 is when the incident started. It continues until today 7/29/16. i live in Vicksburg Mississippi. Don't know where i was calling but the numbers are 1-888-957-3714, 1-855-367-9381, and im sure it's about 3 more. I am so tired of talking to uverse about the order i made. I...

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