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Scam and cheating
Complaint Rating: 
Company information:
Best Buy
United States
bestbuy.com
In trying to purchase a radio online, Bestbuy.com site refused to take my rewardzone certificate. After 60 minutes of being given the run around by customer service on the phone, I was told the certificate could only be used toward half the cost of the item.
This is unbelievable and a clear con. The certificate clearly states they should take the full cert value toward the cost of the radio. I suspect they are deliberately trying to stop customers redeeming coupons by lying and or finding other ways to make redemption difficult.
Best Buy is completely immoral and I recommend you find another retailer. Come back Circuit City!
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