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pizza hut pakistan Complaints - unfaif treatment

Review all pizza hut pakistan complaints

pizza hut pakistan

Posted: 2008-04-24 by Nasir Ali Khan [send email]
unfaif treatment
Complaint Rating:  100 % with 1 votes
i am an employ at pizza hut F/10 branch, Islamabad, Pakistan..
i have been working for the past 8 months as a cashier..
i was forced to resign by the managment. they have no respect for their employes.
the management at pizza hut F/10 branch, Islamabad, Pakistan has no respect and dignity for their employes. they use bad language and threathen they employees. i was told to wash dishes and when i refused i was forced to resign.
the manager takes undue advantage of the company. they get wrong refunds and do not payfor the food they eat, which is against the company rules.

I would like some concerned person to take a look into this... my name is nasir ali khan and my # is 00923005598532.
Comments Pakistan Bullying and Harassment at Work
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Comments

66 days ago by S.m Kashif Qaseem [send email]
Dear Sir,

I am Kashif Qaseem your regular customer, I want to register a complaint about your service which is continuesly going bad from few weeks. Last night I ordered a Chicken Tikka Large Pizza on your Pizzahut Mr Abbas tak my order at 1:31AM & slip time was 1:32 am, he told that you will have received your order within 30 to 35 minutes (means 2:02 AM to 2:07 AM) then he forwarded my order to Khayaban-e-shahbaz branch.I did not receive the order afterward I called & reminded at 2:12 am the person told that you will receive your order within 10 minutes but I do not receive till 2:23 am.

Again at 2.23 AM I let them know that I did not receive my order yet, the order person said again repeating the sentence that you will receive your order with in 10 minutes but as usual I did not receive. Afterward same thing happened twice and he replied same as I mentioned above in 10 minutes time difference, at last I call again to call center and told them still I didn’t receive my order at that time rider has arrived and delivered my order at 2.45 AM. I got my order but I am sorry to say that it was cold not fresh and not so called “ OVEN HOT”. Again I called and complaint about this to your staff person Mr. Abbas, he said that I forwarded you order to khyaban-e-shahbaz branch there supervisor Mr. Shahzad call you now but I have received his call after 5 to 7 minutes (2:55 AM) and said you will be receiving hot & fresh pizza, finally within 10 minutes (means 3.05 AM) but finally I received my order at 3:15 am (means after 20 minutes) I got new & fresh one but with out onion topping & garlic powder but I paid full charges. (I must mention that I receive my order in 1 Hour & 33 Minutes, is this the service that the multinational organization should deliver)

It was not happened first time but two times before that I received the bad service. But I must say this time it was worst because I did not ordered for myself alone but for my some special guests which I invited for special occasion & I really felt shame in front of them.

I hop that you will note my complaint and punish that related persons as no one can feel pain & shame like I faced.

Regards,
S.M KASHIF
Karachi.Pakistan

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