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Norton Symantec, Washiington, District of Columbia Complaints & Reviews - Double billing for service and charging for service not wanted

Review all Norton Symantec, Washiington, District of Columbia complaints

Norton Symantec
Posted: 2010-01-15 by   B. A. Campbell
Double billing for service and charging for service not wanted
Complaint Rating: 100 % with 3 votes
Company information:
Symantec
1916 Mississippi Avenue SE
Washiington, District of Columbia
United States
I was charged twice $ 99.99 by Symantec for removing a virus from my pc and charged $ 139.99 for removing a virus and for an annual renewal fee which I didnot agree to. I called Symantec and talked to a customer service rep and he agreed that Symantec did owe me the money. I asked them to send a fax to release my funds but was informed that this company does not fax.
Comments United States Unauthorized Charges
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