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McAfee, Michigan Complaints & Reviews - Third class customer service

Review all McAfee, Michigan complaints

McAfee

Posted: 2009-07-30 by   SumitMehr
Third class customer service
Complaint Rating:  100 % with 2 votes
Company information:
Michigan State University
Michigan
United States
Purchased McAfee two yrs back for a 3 yr subscription. Problem started a yr after purchase itself. Almost daily it gives a popup msg that your account is not protected and fix the problem. When I open up McAfee to fix it, it says verify your subscription. This I have to do daily and is really annoying when am in middle of something important. Contacted the customer support twice (in gap of few months), but in vain. I could recognized that it was the same person whom I got online and that jerk was not able to help at all. And after the calls, the problem has gone actually worse (seems if he has done something worse).

Further after checking some reviews, I checked my McAfee account and found that these people charge your credit card automatically once your subscription expires. And you have to contact them over phone to cancel this service. Thank-god I have canceled my that credit card. In all, a third class company and a third class service.
Comments United States Software & Games
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