Menu
CB Retail Stores Dollar Tree 601 Butternut Street, Syracuse, NY, 13208, US
Dollar Tree company logo
Dollar Tree
reviews & complaints
Dollar Tree company logo

Dollar Tree

601 Butternut Street, Syracuse, NY, 13208, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 9:00 pm
Fri
9:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
9:00 am - 8:00 pm
ComplaintsBoard
R
4:44 pm EDT

Dollar Tree - short changed by cashier, refund due

On September 1, 2015, approximately at 1:30, afternoon, I purchased a box of peppermint candy for $1.07 cents .I gave the cashier a twenty dollar bill. She counted out the change at thirteen dollars and 93 cents. I realized when I went out it should have been $18.93 cents. I went back in and told her and showed the receipt. She said she remembered counting it at $13.93, but would not pay me the five dollars she owed me. I talked to the manager who said to count the drawer . She opened it and walked away leaving the cashier to count the drawer. There was no money over, but yet she still admitted to the manager she counted me out $13.93.No one cared, so I am still shorted $5.00. So did she pocket the money or what. I went back in later to tell them it was their responsibility to pay me back and do what was right, only to be rudely addressed by manager, Julie and cashier, that it was my problem. Five dollars may not be a lot to this company, but it is the principal and my integrity that is being questioned. And five dollars is a lot to me! I would appreciate it if you would address the situation and do what is right(give back my five dollars) or I will write to the CEO of the company.
Thank You,
Judith Plough
601 Reid Street
Connersville, Ind. 47331

Read full review of Dollar Tree
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.