Dollar General
Reviews and Complaints

I bought summer flip-flops that were on special buy one get one free summer apparel they would not honor it had the yellow dot the sign said excludes must have shoes mine were not those my email is chrisjen0837@ yahoo.com

STORE #[protected] MAIN ST MILLBROOK AL.
RUDE INCOMPETENT EMPLOYEES
A DIDNT CREDIT MY $5.00 COUPON [AGAIN]
B OVERCHARGED SOME ITEMS

MANAGER SAID SHE WOULD HAVE TO REFUND ALL MY ITEMS, RECHECK, TO CREDIT ME MY $8.41,
BUT SHE CLEARLY WAS PISSED, THE BOY THAT SCREWED UP ALL THIS STOOD THERE [BRAIN
DEAD I THINK] WHILE I LUGGED ALL MY STUFF BACK IN, [I AM DISABALED WAS OFFERED NO HELP]
CLEANUP OR CLOSE UP
DOUG BURKHALTER
PO 106 MILLBROOK AL
36054
[protected]

My complaint is that my niece was hired at store number 11559 on last week, her first day was on the 19th of this month. She is in high school and eighteen years of age. They had knowledge of this and still placed her on the schedule for three o'clock when she does not get out of school until 3:35pm. The first day she worked was on a Monday, the second was on that same week Wednesday and schedule for Thursday of the same week at 3pm. This is their first mistake hiring an high school student and placing them on the schedule for a time that conflicts with school hours. Anyone with common sense would know that is not tolerated by any employer. Due to the last class at her high school was a class needed for her to have all her credits to graduate she could not leave school. They did allow her to call the manager and let them know and that she would be available at 4pm on that same Thursday. The manager replied with telling her not to come in that day at all. The manager discussed the situation with another employee telling them that her name would have a line drawn through my niece's name, but they did not call her themselves. It was also said that the manger made a comment that she does not play with children.That was the second mistake they made discussing an employees personal business with another employee. When all this was brought to my attention I called the store and asked for the manager's name the young lady stated her name and that she was the manager, although she was just the assistant manager. I told her that was all I needed to know and she wanted to know the problem, I said trust me you will find out. So she then said well she could not help if she didn't know what was wrong. I then replied that you all hiring students who are still in high school and placing them on the schedule during school hours. I then hung the phone up. The manager proceeded to call my niece and told her she was scheduled for Monday, which is today at 4-10pm and not to be late. Well I told her not to go, because they will find some excuse to terminate her position. She went in to work as usual and was called immediately in the office by the manager and was told that her draw came up short on her first night at work and that she does not greet the customers as they enter the store. From what I can understand she can not be held reliable for her drawer coming up short on her first day of work simply due to the fact that she was a new employee in training. Had they been doing their jobs correctly they would have made sure she was trained properly and that would have brought to her attention upon closing the drawer and counting it down. Honestly how can the manager and assistant manager just pick and choose what they want to fire an employee just to justify their positions. This was not an accurate nor was it a proper way to handle this situation. It was not like she did not want to work, she just could not go to work during school hours. I called the area manager in reference to this and as expected I got no results simply her thing was I was not the employee involved and I do not work with their company. Yes all that's understandable, but what about the fact that your managers are doing as they please and they are placing school aged children on the schedule during the operation of school hours. My niece may be 18, but her birthday comes near the end of the year so common sense would tell anyone not to put them on the schedule. These managers also told my niece how I was rude and very disrespectful to the assistant manager and that they could have had me arrested. First of all I do not use any type of profanity never did and the conversation was just that brief so how could I have been even remotely rude. Yes I could have said many things to her, but she did not answer the phone in rude manner so why should the favor be returned as rude. This is the reason that this particular store does not keep employees nor managers, because of the way they speak to the customers and the fact that it has never been a customer friendly store. Since this store has been open I have only found three of it's employees to offer friendly service to the customers one of which was an assistant manager and they were there when the store first opened. I do pray that Dollar General get their act together and start hiring people friendly person's to run their establishment or they will be ran straight into the ground. My mother and I went into this store last week Wednesday when my niece worked and she was laughing with the customer she was checking out, I called that being friendly. While we were walking around and my mom picked up what she wanted and customers came into the store I could here my niece greeting them as they entered so the managers lied about her not do as her job description detailed. The manager also walked by me and my mother during our visit and she did not speak she walked by as if we were not there. Matter of fact she walked in between us without even an excuse me. We are used to behaviors like that from those who are wearing a position trying to look down on others not realizing that those positions are "at will". To cover their butts they came up with anything possible to make things bad for someone who was not them. If the drawer came up short on the first day my niece worked why was she allowed to work on that Wednesday and scheduled for that Thursday, pay attention everyone cause I am paying attention. Why was this not brought up before I called yesterday, sounds very fishy and I do mean that literally. I wonder how would the Better Business Bureau feel about these complaints about employees and managers being hired to do a job that they are never doing. Oh and by the way they need to stop using profanity in the stores when the customers are present and that's coming from the managers not the cashiers. All I am saying is make sure your managers are train proper etiquette when dealing with the public, because they never know who will walk through those doors and record whatever. I will see how the ending results are once everyone has been spoken to. : ( Dollar General you just lost a loyal customer, because the store where I shop in Georgetown, SC had excellent employees that will be frowned upon as a result of those with far less courtesy in McClellanville, SC. Do a much better job hiring your employees, maybe find some with an excellent personality and an education. With all the complaints that I have read above are very accurate with most of the Dollar General visited except the one I used to shop recently. YOUR ATTITUDE AND NEGATIVITY DOES DEFINE WHO YOU ARE AS A PERSON!

For as much good as it will do, I purchased $45.00 of goods tonight and suddenly forgot to use a $5.00 coupon toward my " purchase

of $25.00. or more."

I immediately went back in with my receipt and they said they couldn't give it to me. They even called their supervisor and she said no.

Come on!

Screw Dollar General Stores.

I go into store # 11364 in Lake Provience La. quite alot, and just about every time its filthy!, It was totatly horrible today!You really need to get some good management in this store. I shop in there 3 or 4 times weekly. I do hope you will get it cleaned up.

On 072511 at ~ 8.00 PM my daughter decided to take her 1 year old Maltipoo dog for a walk. Her dog is well trained, friendly and weighs only 9 LBS. She decided to stop at the Dollar General store at Savannah GA located at the Georgetown to buy a roll of tape. She did carry her small puppy on her lap inside the store. The store manager told her that no dogs were allowed and asked her to leave. My daughter said that she would call her father (me) so that I could come and pick up the dog so she could finish her shopping. When my daughter started dialing the phone inside the store the manager called the police. We live only 1-2 minutes drive from the store. I told my daughter that I would come to pick her up. She was standing outside the store when I arrived (2 minutes after she called), I arrived at the same time than the police. The store manager asked the police to give my daughter a criminal tresspassing warning and wanted her to be banned from all Dollar General stores and permanently. Police asked my daughter to sign the paper which she did. Our family has supported our local small business owners and have visited this store as long as it has been open without incidents. However, we feel that the actions the manager took by calling the police were extreme and unnecessary, eventhough she might have had the legal rights to do that. Our family will not shop in any of the Dollar general stores after having my daughtyer treated in so rude manner.

I forgot to post that this Dollar General is in Rentz, Georgia but I am sure all stores practice this about throwing away good things.

Shame on you Dollar General, shame on YOU! I am a regular customer of Dollar General ., so I often go out back in pick up cardboard boxes when I need them. I went today and I was shocked at how much FOOD was thrown away. YES, it was close to expiration or had expired but this food still could have been given to local families that have a difficult time feeding their families. Just because its expired, most things are fine to consume. I actually shop at a grocery store that reduces these items to get them out of the store. Why can't DG do that or donate to those that need it. Its not that I wanted any of the items that were in the dumpster, but they were all cut with box cutters so no one would even think about taking them. LIsten...times are hard for some people and they would gladly taken these things. LIke I said...SHAME ON YOU DOLLAR GENERAL...SHAME ON YOU!

Will some one please post a phone number that will connect you to some type of customer care, complaint, or any department concerning terrible service. I have looked all over the net and haven't found one yet. I have emailed several time, what a time eater that was.

Your card was not accepted because it was a Mastercard credit card. Dollar General does not take those as a credit. That's why they asked if you had a pin. It is not the employee's fault that your card was denied. It was actually your fault for not reading the list of accepted forms of payment.

I purchased some Clover Valley cream cheese from DG because it costs so much everywhere else. My complaint is that I took a bite of the cream cheese and there was something "Plastic"/ "Chewy" in it. I have pictures of this. A small round piece of something that cannot be eaten. I am glad that my kids and family didn't get any of this.

customer service from Marsha is horrible she is very rude

This is concerning the store on Alabama Hwy in Rome, Ga. I am just tired of your employees smoking outside near the entrance of the store. They should not even be allowed to smoke on premises due to dangers of second hand smoke. Why do you allow this? I have to hold my breath from the car to the door when they are outside smoking.No employee should be allowed to smoke during business hours ever. When they are outside and it is usually 2 or 3 at a time who is tending the store? I have been in there and couldn't find a clerk to ask a question. Please restrict the smoking on the premises. I have had no problem at any of the other stores in Rome with smoking near the door only this store on Alabama Hwy.

My comment is "Who pays you your paycheck?" Duh! The customer pays you your payday. Honey, you run off your customers and you have NO PAY. Are you so ignorant that YOU can't see this. You will think about this when you lose your job. Ignorance is inexcusable when you don't try to correct it. I hope they do close the store down and you lose your job. You don't deserve any pay.

Dollar General # 11251, in Brantley, AL. The store manager is the worst. She has no concept of customer service, and I know for a fact that the majority of her employees are not happy working with this woman. She is snappy and acts like it's the end of the world that she is working there. Hello, people we are in a recession, I'm sure there are plenty of people who would be more than happy to have her job. She should be nicer. Also, since she has taken over this store, it has become nasty, and things are always out of place and in the aisles, so you have a hard time navigating the aisles. Please, DOLLAR GENERAL, address this situation

Try this number [protected] you should be able to reach someone who can help you.

woul d you please help me find a number to call, a Dollar store truck drove in my yard and it is a mess, I called the store and Manager Aaron said he didnt have a number only the survey one This is Odon Indiana any one have a number I can call Deeda Richardson

very rude and would not return the phone I was having problems with I had the reciete but no box so they said I was out of luck alls I wanted to do was return it for some tracphone mins.I will never go back unless they make it right ...

I got a phone from the store in North Port Florida. I went to return the phone because it was to hard to see and it was cutting out on me. They refused to return it I have the receite but they said I didnt have the box it came in so they will not take it back. ALLS I wanted to do was return it for some tracphone mins but they refused me and was very rude to me. I will never go back to them ever again unless they make it better.. my name is james my phone number is [protected]

I am writing in regards to an incident that occurred today, on October 16, 2010 between 8:00am and 9:30am. Until today, I have never been to a Dollar General Store but I went to the Dollar General (Located on 501 Spring Garden Street, Philadelphia, PA) to take advantage of a $10 gift card for its grand opening, to use a $5 mail-in coupon after buying $20 worth of items, and to use three $1.00 off DG coupons for buying selected items.

After shopping around, I selected items that total about $26 (without including the tax). When I came to the register, the cashier (the store manager) rang up the items to $26.38. I then gave her the coupons. She proceed to scan the 3 $1.00 off DG coupons and place the coupons along with the $5 dollar mail-in coupons in the register. The total of the price came to $21.38. I then gave her the $10 gift card. The overall price came to $11.38. I thought something was odd so I asked the cashier if the $5 mail-in coupon and the three coupons were used. She quickly responded yes and said “waiting for the customer” in a hasty manner to get me to pay for my order. So, I paid and tried to look at the receipt in her presence but then she told that she scanned all the coupons and that I would see it on the receipt.

After stepping out the store, I went over the receipt and did my own calculations and realized that not all the coupons were used. Initially, I thought that the $5 coupon was not used so I went back into the store and told the cashier that I thought the $5 coupon was not used and that the total price should be around $8. She yelled at me, claiming that all the coupons were used and made sarcastic remarks about “not doing my math right” and “not thinking right” but went over the receipt with me.

She told me that the whole price came to $21.38 after using the coupons (the 3 $1.00 off) and that she then took $5 and the $10 off to get $11.38. Going off her logic, I said that $21 minus $10 would get me $11 and that if the $5 was used, the total price should be about $6. She then got nasty me and continued to say that all the coupons were used and they would show on the receipt. She then pointed to where it says $5 savings; however, I still pointed out that the price is not reflecting that if the price was about $21 before removing the $10 and the $5. I then asked for the store manager and then she told me that she was the store manager and remarked that I should just go to another store.

I continue to insist that the price was wrong if all the coupons were used. To show me that the price of $11.38 will appear, she voided my items, took out the $10 gift card that I used and the 3 $1.00 off from the register, and then proceeded to scan my items like before. I realized then that the whole price was initially $26.38 and that the $5 was subtracted to get $21.38. She then used the $10 gift card to get $11.38. It was then that I realized that it was the three $1.00 off coupons that were not used and I pointed this out to her. She then claimed that she told me three times that the coupons could not be used with the $10 gift cards, yet she initially took the coupons from me, put them in the register, claimed that they did scanned, and allowed me to walk out of the store without them.

I asked her why since the coupons were directly from the Dollar General Store website and that nowhere on the $10 gift card and the $5.00 off coupon does it say that other coupons cannot be used. She replied “I don’t know” and that “maybe the system just won’t allow them.”

At that point, considering that she was the store manager and that I did not have time to go to another store, I decided to void some of the items that I planned to have the coupons pay for to get a total price of $5.88. She then helped pack my stuff and gave me back my coupons and I left the store.

She was right that the $5 was taken off; however, what concerns me was that she illegally took the three $1.00 coupons from me and would not have given them back have I have not pointed out the discrepancy in the price. She tried to twist it as if she knew that the three coupons were not included and that she told me but only gave them back when I came back to store right away to question the price. On other hand, if she knew that the coupons did not scan but originally took the coupons, then she knowingly robbed from me.

Today may have been their grand opening and they may have been under a lot of stress; however, that does not excuse the store manager for being rude to not only me but to other customers who asked for help. Today will probrably be my first and last time going to the Dollar General Store.

what ### would buy DG brand batteries for their digital camera---digital cameras need lithium batteries, as this camera is a mini computer and will leach the life out of an energizer brand if you use it.

She might be intimidated by you looking at you as someone who's more advanced than she is you're in nursing school just like me. This job is just extra money I'm cna work nights with that job. But I will cut out the middle man and go straight to the top that's harassment.

You need to request the number to HRIS from your District Manager. His/her number will be posted on your Store Communication Center.

you should contact the general manager or the dollar general corpiration go around all of them and go straight to corpriate...good luck...i have worked with many ### holes like this and u just need to play there game and ignore them or contact someone else...good luck

Try going to store 8902 now that they have a new manager! It is just crap in there now. The store looks very bad! I even told one of the employees and he said yes he knew and said theat his time was short there. Good for him. He said that he would not stay without the old manager! You need to get her back in there the store all ways looked good when she was there. The employees where not roud when she was there. There is an employee named Derrid that has been roud eveytime I go in there...GET SOME HELP IN THERE!

Probably because there are people like THIS: Dollar General — store hours working for them.

The manager at the Dollar General on East Main Street in Laurens, South Carolina also leaves early, and arrives late, but is still paid her full salary. She gets employees to do tasks that the manager is suppose to do. I went there last Friday morning, I noticed that her car was in the parking lot, but when I walked up to the counter to check out I waited for at least 3 to 4 minutes, but no one ever came out. I was told by a guy named A.J.who use to work there, that the manager is an alcoholic, who carries small bottles of liquor in her purse. My aunt Sherry worked for a Dollar General in Laurens, South Carolina, and she also says that the manager at the Dollar General on East Main Street is a lazy alcoholic.

Seems like you're just a hating snitch

That company caused my wife and I some major stress and uncalled for bs. Wrongfully accused us of stealing.. We went in that store almost daily or even more spending our money! Thry told us we are not allowed back on the property thry said the cops told them it would be considered trespassing.. Guess what?! We asked the cop and the name she gave wasn't even the cop on the call that day lol no lie. He said he has no rigjt to tell us that. There wasn't even any charges filed cause the cop reviewed the tape and said my wife clearly picked a cheap Trac phone up off end of checkout counter thinking it was hers. Ten dollar phone. Exact same! I said.. Oh crap baby, you left your phone laying there.. It was no secret.. No sneaking.. It was an innocent mistake and the police said that was obvious. Well the cashier at that time was is also asst. Manager and she still sticks to her story of us being thieves. Wow.. Just wow! Unbelievable.. Anyway, she also told the cop that we are not allowed back in the store ever again.. Funny cause she told her boss the cop (wrong cop.. Mind you.. That wasn't even there at all lol) told her.. We are not allowed back. Hahaha friggin unreal. We are a married lesbian couple.. This store is up the street from us in a very small town.. Newell, WV. It caused the cops to later show up at my wife's place of employment.. In front if several people.. Her name being broadcasted over the police scanner that my parents listen to and was asking us about. Our neighbors told us that the police were beating in their doors asking if they knew my wife and where she lives, also her whereabouts.. Even told the one woman "don't lie to me" as if she is a frigging hardened criminal! WTH?! She has no record of any sort! And certainly no theft charges against her in her lifetime my lawd! It just keeps getting better and better all darn day, ya know! I get home later on.. My mailbox is wide open.. No joke! . Mail messed up inside. Funny how at the end of my driveway the officer was hounding and treating to arrest if not told info of my wife's whereabouts as if she just killed someone in a public place with several witnesses.. Lmao. Pretty sure that officer decided he'd commit a federal offense and look to see if her name was on the mail inside the box matching the address. I took a picture to text to a couple of people because I was just so shocked over all of these events unfolding alllll say long.. All over a simple mistake.. We gave the phone back.. Never turned it off or altered anything.. We didn't steal a darn cheapy ten dollar Trac phone that my wife already owns lol get real! I'm thinking either this dg lady is either a mentally ill fruitloop. Or a homophobe! Either way.. She needs to lose her job! Oh yeah.. We keep calling to infirm her boss that the cop never told her we couldn't go there ever again. No one will answer.. It rings once and goes right to voice-mail every day now during business hours.. I swear to you!

i was let go today because i refused to work nights which isnt fair do to someothers never worked a night since they started i was told if i gave up my postionas 3rd key it would be fine i guess not due to now i have no job and was told i had to remove myself from the property i didnt do anything wrong. Then to here that my boss heather beardsley was plotting with the other employees what todo about this whole thing to top it all off she came in on her day off in the middle of her shift todo this when i was giving the postion of 3rd key i was garented 30hrs i only get 10hrs

I have been with Dollar General for going four years I started out at as temporary setting a store up in north carolina i was hired on as permanant and worked my way up from a cashier to an asst. manager but i had a manager who knew what it meant for someone to work hard and get compensated for it. I moved to Iowa about nine months ago and my old manager put in a word for me and i got my own store the first month or two i spent cleaning it up and getting it to where it was supposed to be, Once i got into the store i found out that this store had went through a few managers before me so got to wondering if it was the ones over the manager or the employess driving the managers out i realized it was a little of both. About a month and a half i approached a few of them to make sure they were alright working with a gay person they seemed fine with it. I'm a gay woman and proud of it, but when evryone found out i was gay trouble started i got suspended once for saying damn i got suspended again for a statement that was wrote up by one of the employees which was told to me by employee that she only wrote what the district manager told her to write, went back then an employee went and wrote a statement because she was mad at me because her hours got cut they were cut because payroll was cut but seems corporate wants to listen to petty part time emloyees or a district manager that is trying to run you out. I was terminated yesterday for not following company policy and again all started when they found out i was gay

dear sirs, I recently applied for a job at your company and took the test and PASSED. The manager at this particular store denied me a job due to personal choices. She claimed that I did'nt pass the test in which I later found out was a lie. Her name is Dusty and I THINK SHE SHOULD BE TERMINATED. I have 20 years experience in retail and I believe that I have been discriminated against. FURTHER ACTION SHALL TAKE PLACE AGAINST THIS PARTICULAR STORE.

I complained that only men were being promoted and i wasnt getting a chance to be considered. I was fired a week later.

i fully understand every one of these, i was a store manager, and i walked... they treat managers and employees like pure ###. after i walked of course i was put in non rehire status. but if the company wouldnt accuse employees of stealing all the time.too many voids, they stealing, low baskets, they stealing etc... i respected my employees and felt sorry for them, they work their ### off, not only being cashiers, but stocking and everything in between. and the district managers treat the managers like dogs. i know i worked 60 to 80 hours a week in my store, and and as long as you got your district manager his or her bonuses, you was awesome, but god forbid if you didnt do something right, they give store little hours to work with, cashiers has bills to pay also, they cant live on a 10 hour a week job, just because corp, dont want to spend the money, or making them work in stores with none or little air.. i couldnt take it no more as a manager and seeing all of this. right now im involved in a law suit against dollar general. over pay and people working way over 48 hours as managers and not being paid for it. i think all the higher ups should be made to work in one of these stores to see what it is like as employees. i bet they would change their attitudes, but it is also up to employees to use the open door policy, , go over their heads, take your fight higher. it is your right to do that, dont be scared of the ones over you. and this comes from a ex manager... give them hell dg employees...

The Company wide policy is that SHRINK is caused by EMPLOYEES. Just ask anyone who has been through the "Shrink Class". So basically the Corporate Office calls all its 1st line employees and Managers thieves. Let that sink in. This is their Corporate Viewpoint. This is what they think of their employees. If there is shrink in a store, it must be the employees doing it. Nice huh? Now lets look a little further into this. Keep in mind this has been the viewpoint of the Corporation for many many years. Lets look at their INVENTORY CONTROL system. OR Better yet their overall LACK OF AN INVENTORY CONTROL SYSTEM. For many years, they based their store inventory figures on what the WHAREHOUSE SAID THEY SHIPPED THEM, less the amount sold as reported from the stores registers to the home office. In a perfect world, this works some of the time, but IS FAR FROM ACCURATE. In the last few years they have tried to PIECEMEAL IMPLEMENT an inventory control system that is STILL BASED UPON WHAT THE WHAREHOUSE SAYS THEY SHIPPED TO THE STORE. Think about that. "What the Warehouse Said they shipped to the store" NOT "What the store received from the Warehouse" Anyone else see an inherent problem with the way they are still doing things? The Store Managers and employees are ARE NOT GIVEN ANY CONTROL OVER verification of what comes into the store from the warehouse, but yet they are the first ones accused of stealing when there is shrinkage. WTF? This is just pain WRONG. You can not hold a set of employees responsible for another set of employees possible actions or in-actions, or for that matter the shipping company and their personnel. As long as there is a doubt as to whether a store is actually receiving the inventory it is responsible for, NO ONE has the right to point a finger of accusation at these people. BTW, DOLLAR GENERAL HOME OFFICE - just out of morbid curiosity, how much is your average SHRINK PERCENTAGE on products that have to be scanned in from vendors by a Store Manager or Assistant? Yeah, I bet its way lower than what comes out of your friggin Warehouse. Think about it. EVEN BETTER FIX IT. And while your fixing it, think of how many employees lives you've effected with this shoddy half assed approach to INVENTORY CONTROL.

While if she told you you failed a drug test and you didn't, I don't support her actions. But if she said you just failed the application process, then you must realize that she can deny you employment for almost any reason. The field for retail is flooded right now with a lot of over-qualified people.

I know exactly what you are talking about. I am an assistant manager and I have worked for the company for five years. I never worked for a company who do not give a damn about their employees. They are always accusing us of stealing their merchandise, when they let the whole city come in and get what they want. The work load is too heavy for the amount of payroll hours that they give out. I feel that a company should stand by their employees, not always accuse them of stealing. Maybe if they were to treat them better they wouldn't have to accuse us of stealing. Dollar General only cares about the money they make. They have taken all of our holidays except for Christmas and they have also pushed closing time on x-mas eve from six o'clock to eight o'clock. Even Wal-Mart closes at six on X-mas Eve! Even with the basket sizes. I work in an area that is mostly shopped by the people in the neighborhood. Most of the time they are buying household items that are only dollar items, so you can not make people spend what they do not want to spend. Even referring to the literacy fund. If the same people are shopping in your store everyday, they are not going to give their change, everyday. I don't knock the literacy fund, but if you're a multimillion dollar corporation like DG, then why don't you all donate money to different schools? Why make people spend money in your store and expect you to donate your change too. And they also have a $20 a day minimum. How do you feel that you are going to make $20 a day? A donation is what it is a donation no matter how much it is. Also this company has a very bad turnover rate. Since I have been employed with them, I have seen so many people come and go. I think they really need to re-evaluate things. The corporate people don't know too much about working in a store because they get to sit behind a desk. If they could only come in the stores and work, they would understand.

My girlfriend, who is African American, works at the local Dollar General and frequently complains to me about her manager, who sometimes calls her VERY inappropriate names and makes racist remarks all the time, but sometimes the manager will flirt with her, and make her very uncomfortable. One time, my girlfriend texted me to go down there because he was acting strange towards her. I went to the store and he appeared to be high on some sort of drugs, I proceeded to threaten to kick his a** for being mean to my girlfriend and being racist. Later that week my girlfriend quit her job at Dollar General.

The Woman manager at D.G. On Shiloh rd. and wells highway in Seneca S.C. Is prejudiced and profiles people by the way they look, I am an American Indian and she called me a Mexican to my face and accused me of stealing, and told me she watches the video cameras everytime i come in but NEVER could find a reason to ban me. I am a very quiet keep to myself polite person that minds my own business. I have NEVER done anything to make this manager hate me or want to ban me. Until one day, this manager got into my and my husbands personal business, and pulled him into the back and told him abunch of bad things about me all untrue, about an argument between my husband and i. This woman stuck her nose in and asked my husband ( whom was mad at me and she said i wish I could ban her for something, but I can get anything on her, and told him how she watches me on camera EVERYTIME I come in ... From that my husband told her something i had told him that had happen to me years ago when I was about 16 years old, that i am bad about picking up pens and lighters and forgetting i have them ( even at home, work etc) and he told her that I had stolen a pen at target. Completely by accident i promise you. And she banned me for that i guess. I still don't understand what gives this manager the right to racially insult me by calling me a maxi can, I told her i wAs not Mexican but Indian, her reply was well, "what's the diffrence, u all steal. Also i went in to ask her why I was banned and she used alot of profanity and told me to leave or she would call the police, also what gives her the right to pull MY HUSBAND into the back for employees only area, and question him about my personal life. I have been so hurt and insulted by this manager Angie? That it has scared me...I don't know if she had a thing for my husband (which it seems so) as he was allowed to shop there but I was not. This Angie needs to be turned in. Oh also, I heard her tell one of her workers, to " Watch that ###" she whispered it, not knowing i was behind her. This woman does not need to be in a management position, as she is running GOOD PAYING CUSTOMERS off ! No matter what color the skin, our money is green, and I used to spend $50 to $75 dollars a day in there, as it is the only dollar store near me, also i believe Dollar General management NEEDS TO KNOW, what's going on in their stores, before people like Angie gets them sued for racial discrimination. As it stands she has banned me, my husband and 9 other we know of. She instigates with personal information, Is VERY RUDE, and when u say something back, she bans you... I think Dollar General needs to know about her banning and discriminating against people of color. Please talk to her about lifting the ban, As i have decided to get an attorney to look into this matter, i live I block from DG and i cannot even shop there is very rediculous, not to mention humiliating to me being a 50 yr old woman that has to drive 15 miles to Walmart to get a loaf of bread...it's just rediculous and im fed up with this woman. We live in a small town and everybody in Seneca hates shopping at the SHILOH Rd. Dollar General because of this Manager woman named Angie (i think) because she doesn't wear a name tag
Respectfully Lisa and Gary Stancil
Luvabull.sioux68@gmail.com

Yesterday, on March 11, 2015, my wife followed me into a Dollar General on Shiloh Road in Seneca, SC. My wife was banned fron there years ago for what amounts to the female store manager dislikes her race (native american). My wife asked to be allowed back in, as I go in an spend 100-250 usd a week there. Upon leaving, I was pulled into the middle of it. Finally, the manager told me, You Dont Have To Come Here Either! I was pissed! I cursed her out and left. Dollar General, look for our lawsuit soon! garyls68@yahoo.com.

i too was a manager for good old d.g. i was injured on the job, got fired, now i am splat inthe middle of a workers comp. case...they are terrible towork for. but, i guess i should thank them for 1 thing, if i wasn't injured and they didn't fire me because of it, then i would not have gone back to schhol to get my bachelors...

I"m so sorry to hear that. I've heard of several cases of people being injured and good ol' DG not doing a darn thing for them. Sadly I work there, for lack of anything else. But I don't like it.

I asked to take my vacation time got told no because of inventory coming up

I worked for dollar general 2 years became manager over a year ago I quit because I asked for help from the DM and didn't get any I asked for 6 weeks I got told no labor hours for that but the day I quit they closed the store completely for 3 days. I worked in Crystal Falls Michigan store 17944 employee number 2703623. I earned 80 hours vacation time and I would like my money

Did you get any answers?

If I just up and quit Dollar General will I receive my last paycheck?

I recently quit as a sm in district 888 due to lack Rolf communication and disrespect I was taken out waiting covid results and never received my pay for the time I was out with covid which I told them if I wasn’t covered by sick pay or covid pay to use my 72 hrs of vacation when my pay didn’t hit and my dm was dragging his feet I decided then I wasn’t returning either way I should have received 2 weeks pay rather they payed me or used my vacation I’m still trying to get it all fixed and it’s been 3 weeks I live in n.c

To get your vacation pay at DG you need to take it as soon as possible they will always find a reason why you can't take it when requested especially around holidays. They have now revised the employee handbook to state "if you are terminated or self-terminate you will not receive your vacation pay". This just another way for this company to do their employees wrong. This should be illegal. Dollar General Corp. is out for themselves and only themselves be very leery of working for them.

Same happened to me. I was with them for 1 year as a key holder and put in my twi week notice.. worked every day till the end. I never got paid my vacation yime, and was told only if you are terminated will you recieve it. IN 15 YEARS OF WORKING HAVE I NEVER HEARD OF THIS.
I was told i should have taken my vaca before i quit, but i couldnt due to holiday season and they were not honoring or accepting any vacation time off for 3 months.

"D.(1) For purposes of this Section, vacation pay will be considered an amount then due only if, in accordance with the stated vacation policy of the person employing such laborer or other employee, both of the following apply:

(a) The laborer or other employee is deemed eligible for and has accrued the right to take vacation time with pay.

(b) The laborer or other employee has not taken or been compensated for the vacation time as of the date of the discharge or resignation."

This can be confusing at times because many individuals interpret this to mean that if they have accrued the right to take vacation, they automatically have the right to be paid. Notice, however, that the statute says "in accordance with the stated vacation policy", which means that the employer determines whether vacation time is paid or unpaid.

courts have previously held that if an employer is silent on the subject of vacation time and its payment upon the termination of the employment relationship, then the employer may be required to pay the accrued vacation time. (Beard v. Summit Institute of Pulmonary Medicine, 707 So.2d 1233 (La. Sup. Ct. 1998)).

First, contact your employer and see if you can retrieve, in writing, the company policy on vacation time and its payment. Second, if the policy appears to state that vacation time is paid, then contact you previous employers Human Resource department and request payment of your vacation time. If this is refused, I suggest you contact an Employment Law Attorney.

I worked for doller general in [protected] didn't get my raises. So I quit now I'm due for my 3 mounth raise and I have not got one yet, and I'm told If i have a problem with this I will be let go. I was supposed to get my raise on 11/16/2014. The only reason I started back at doller general was they gave me the raises that was owed to me and promised it wouldn't do that to me agen.I enjoy working for this company and have visited other stores in others states and they are not ran like this store 06440. They have cleaner floors and the tiles arent coming off the floors. I would like to see the store get better.employee # [protected]. Thank u have a good day.

I have so many things to say about Dollar General. This company is set up for people to fail. The rules are ridiculous and unfair and DG couldn't care less. I lost my Lost my vaca pay and my job because my boyfriend went thru my line and bought a soda! Even tho the ccamera saw him pay for it, its still considered stealing. Also, getting write up's because of voids, wow, are you kidding me? I told a lot of my customers what DG was doing to us and no one could believe it. The checking of the bags at the end of each shift, they treat us like criminals!

I worked for dollar general, and they fired me last week, for takeing a break and looking at an old magazine.I was fired the next day, not only did i have a 45 minute drive there but they let me drive there, clock in and then fire me. Dollar General is crap and they do treat there management like ###. I dont think its right but i do believe they did me a favor, that place is a headache. It makes you sick to your stomache. Rural Hall, NC

I forgot my email, feel free to contact me at jeangreeno2010@yahoo.com

Thanks again

Amazing? I was a DG manager for over 6 years. I have been doing payroll the exact same way the entire time. I filed a complaint with the EEOC as well and guess what? Yep I was fired for payroll edits within 3 days of DG receiving my EEOC complaint. Furthermore, I had video's in my store and could prove that the payroll edits were valid edits. Guess what again? they fired me and erased the video... Go figure. I have filed a lawsuit in Michigan, if I win I am sure it will give presedence in your state. If you would like to send me a statement so that my chances would improve in court please do, Just be honest, I know I have always been but with DG most of the time, truth really doesn't matter...

brenda,
payroll editing is sometimes a have too. when employees dont clock in or out. i dont know what thier problem is but i had a girl tht was working a non dollar general person in the store and they didnt fire her. i had proof i burned a cd and got statements. but to no good. now i dont have a job. something has to be done. they cant go on treating people like this.

i had the same thing happen to me fired for payroll editing no training didn' e t even know what i was doing was wrong my old manager is doing the same thing to this day why is he still employed .Brenda Polidori store 10237 Gloversville N.y

Hello, i wasnt fired for payroll edits, but i had a dm who wanted to get rid of me after a stay in the hospital. she told another store manager that she was going to find a way to get rid of me. and she did. i honored a sale price. she got me disqualified from unemployment saying she had talked to me about the situation and had warned me not to do the transaction and i never even told her about the transaction or when it was done. it flagged on emt because it was a large order. my problem is no training and no guidance. could you write me a letter stating about your complaints with no guidance no time to sat and read sop cause of cutting hours. tednjane@embarqmail.com. the store manager that kept me informed still works for her and dont want her name involved. i also signed the lawsuit paperwork but it was after i was terminated. dollar general is full of vindictive dm and others who eventually are going to get shoved out anyways even if they follow policy and procedures. thanks jane

Dollar General doesn't care about their employees. Injuries happen all the time and do not get reported. Key holders are forced to remain on Dollar General property during unpaid meal breaks, as well as, work while off the clock because there is no other way and Dollar General has yet to fix the problem.

This is horrifying. Have you taken your complaint higher up? I don't know...maybe like a work commision office of some sort., a lawyer that specializes in worker's compensation or have a consultation with a lawyer to see if you have grounds to sue the B--tards. Many companies get away with such things because they know that most employess will live with unfair treatment that is done to them. Research...find out what your rights are and fight back...they are counting on you not fighting back at all. That's how many companies get away with this sort of thing all the time.

I am one who never fought back but, last year we had a flood because of faulty pipes in my apartment. We had to spend close to $1000.00 to stay at a motel for a week because the management refused to put us up in one of the empty apartments until repairs were done in our apartment. Someone told me this happens because no one makes a fuss...so I did. I called and wrote to the company that owned the apartment complex and told them what was happening and how I knew what my righte were and would like to settle this without having to go to claims court but, would do so if I did not get my problem resolved. The very next day I got a letter telling me that they were waiving rent and water for the month. I did not get my money back but, all my bills were paid by them for the amount of the 1000.00 I spent on hotel and food costs.

Companies should really take care of their employees better. Good employee care reaps it's rewards in, better attendance, willingness to help and all around good work attitude.

I really think you should take this higher. This type of treatment is appalling to say the least!

Just my 2 cents worth.

I'm a Asst. Manager and we would have called the cops. I NEVER accuse anyone of stealing unless I see it with my eyes. Not all Dollar General's are like that. Ours is like a family. with our customers. Get them out. Dollar General has strict rules and DO NOT put up with people being rude to customers. So sorry this happened.

Thank you Zar, the truth comes out.

I agree with the OP, they do treat employees unfairly, but surely as the mother of the employee your opinion is biased. Also if I found out my mother/father wrote a letter to my place of work I would be embarassed.

I don't know which Dollar General mami2004 has been working at, but they do tend to treat their employees badly. I have worked there for 3 years before I quit. As for those saying that her boyfriend was not allowed inside after closing you are correct. It clearly states this in the employee handbook that family members are not allowed inside the store after the store is closed and if they are allowed in it can lead to displinary action. This is the same handbook given to all the stores so even before you say it, this rule applies to your store Mami. Perhaps you should have read the hand book they gave you when you were hired.

Judging from the comment that you left Mami2004, perhaps it is your rudeness and attitude which got you fired?

"I WASNT REPLYING TO YOU ANYWAYS ITS NOT YOUR ARTICLE! I DIDNT GET A BRAKE BUT IT LOOKS LIKE YOUR GOING THRU MENAPAUSE! GERT OVER YOURSELF!"

Who cares whose article it is, this is not your article yet you choose to reply. Irish and everyone has every right to reply as you do. Just because they don't share your opinion does not give you a right to tell them that they can't post since this is not their article.

" 24 yearls old. i wasnt rude until she got nasty with me. i"
That is the same excuse that five year olds use. But instead of saying "she started it" "she did it first" so basically you are no better than her.

Also just because you don't know about the no customers after store closes does not mean you did nothing wrong. Try telling a police officer you did not know what you did was illegal when he arrests you. Won't allow that excuse and that won't stand in court. You claim that you are 24 years old but you don't act that way.

Just so you know most companies don't allow customers after the store closes. Perhaps if you were a more decent person they would have let it slide, but my guess is that you are as rude as you are online when you are face to face with real people. They used that as an excuse to fire you. They obviously fired you for a reason, you may not be honest about the real reason, but I am sure they gave you a reason. You claim that you have a new job and that makes you a better person than you were before. If this is true than you must have been a real terrible person since your improved self is not that good of a person. However I doubt from your attitude that you are a better person just by reading your rude response. You may find my response rude, well sometimes the truth needs to be told that way and sometings the truth hurts.

if she wasnt replying to me why did she say mami2004 thats my screen name? or isnt it?

okay im 24 yearls old. i wasnt rude until she got nasty with me. i didnt pay attention to her age for real.

mateers fact irish I DID IN FACT HAVE MY DRIVERS LICENSE MY CAR WAS IN THE SHOP. AND HE WAS ALLOWED IN THE STORE! IM A SECURITY OFFICER NOW SO IT IS BETTER.. YOU ARE KIND OF RUDE BY THE WAY KEEP YOUR NASTY COMMENTS TO YOURSELF I WASNT REPLYING TO YOU ANYWAYS ITS NOT YOUR ARTICLE! I DIDNT GET A BRAKE BUT IT LOOKS LIKE YOUR GOING THRU MENAPAUSE! GERT OVER YOURSELF!

Iworked at dollar general for 2 years as an assistant manager and it was really really bad they only paid me $6.25 an hours that was pretty low of dollar general. I locked up the store and my friend cane to pick me up because i didnt have a car. so i let him in because this dollar general was in a bad area and they fired me the next day. it was better for me because i didnt do anything wrong. But it just made me a better person and i love my new job!

I went into D.G. a couple of times and there's this worker who is very rude in Woodworth, LA. She leaves you waiting, she does not speak to the customers when you enter, and she pokes you in the hand to hand you your change back without saying thank you. I complained to the manager but this situation has not changed. I want to know how to report her to the district manager or whom every, would do something about this problem. Because if she does not want to work, then step down from her position and allow someone else to have the job that needs to work and knows how to handle the public with a smile, knowing that without the customers she does not have a check coming in. Thank you Jim,

This sounds just like the problem in the Helena, Alabama store.So called assistant mgr makes her own schedule at one point worked about 3 days in 6 weeks.When Janice returned all she did was tell everybody how bad the store was.My wife has worked for DG for about 10 yrs. but as of tomorrow THANK THE LORD she's letting them have it all.Even contacted DM and he must be DEAF, DUMB AND BLIND.IT'S ALL YOURS (WITCH-JANICE)

he could have been fired for giving you a discontinued product. would you like to see that happen just so you can get a crappy shirt

Worked for them back in the 90's. Idiots run the chain, idiots work in the chain. Should change the name to Idiots General.

what does your license from NY have to do with race?

What did Corporate Office say when you called them? Or Department Of Labor?

Corporate Office

100 Mission Ridge

Goodlettsville, TN 37072

[protected]

Or National Contact Center for Department Of Labor 1-866-4-USA-DOL

You're still the idiot.

PAPER PLATES ARE NOT A HUGE PURCHASE. WHOS THE IDIOT NOW .DUH PAPER PLATES.$2.75 YOU LOOK STUPID .REALY

Your spelling errors and capitalization of the whole paragraph makes me laugh. Maybe next time you go grocery shopping, we all know you were doing that, go to a grocery store or wholesale store. Dollar Stores are not meant for huge purchases. I worked at one for a year. I know the exact customer that you are. You're the lady that yelled at me because the sign in back said "All Chicken $1.50" and i had to charge you $2.00 for the extra large bag. The managers are always mean there. They have no real bosses to answer to themselves to they make up the rules as they go on. You're an idiot. Stop grocery shopping in a dollar store.

By the way a "Dollar General" shouldn't be in the airlines section.