Comcast / Xfinity review: Customer service overseas on xfinity mobile phone service

Well it all started on July 25 the last day of Xfinity special when you trade in your Iphone 13 or 14 you will get $800 for the trade. I asked the salesmen if I would get $800 for my Iphone 14 trade in for a new Iphone14Pro, He told me yes thats what the promotion is, so I told him lets do it. I have spent many hours on the phone with customer service and asked them when will my bill be credited for $33.33 each month for 24 months for the phone and my bill will go up $12.50 for 24 months. My bill has gone up $45.83 the full amount of the phone. Call customer service on Sept 5 asking them when the bill will change, she told me that I only get $400 for the trade in. I have 3 copies of chats I have had with customer service and they all tell me I will get $800 for my trade in $33.33 credit for 24 months and my bill will only go up $12.50 per month for 24 months. Now who do I believe, if that was the case I would only get $400 for the trade in I would never have done this deal. Again 3 agents tell me I am correct but other agents tell me no. Either way I have been lied to many times just to sell a phone. Help me get what the 3 agent told me. I have copys of the conversation from the 3 agents if I need them. Thanks for reading this Bill Fallat