Discovery Channel’s earns a 1.1-star rating from 316 reviews, showing that the majority of viewers are dissatisfied with programming.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
A Personal Perspective on Discovery Channel
As someone deeply passionate about nature and exploration, I was excited to dive into the world of Discovery Channel. However, my experience left me feeling disappointed and disconnected. The programming seemed disjointed, with episodes airing out of order and key content missing. It felt like a missed opportunity to engage and educate viewers effectively. As a loyal fan of quality content, I longed for a more cohesive and engaging viewing experience. Despite my initial enthusiasm, the lack of consistency and structure left me questioning the channel's ability to truly captivate its audience. I hope to see improvements in the future to truly showcase the wonders of our world.
-
Pros
- Diverse content portfolio
- High-quality production value
- Renowned brand recognition
- Educational and informative
- Global reach and accessibility
-
Cons
- Limited Genre Focus: Predominantly non-fiction content.
- Cable Decline Impact: Cord-cutting reduces traditional viewership.
- Intense Competition: Streaming giants diversifying into documentaries.
- Ad-Dependency Risks: Revenue tied to fluctuating ad spend trends.
Discovery Channel Complaints 315
Cancelling subscription issues
I have been getting the run around and lied to in regards as to who has my subscription because I can't cancel on my Roku a T.V. and Roku is saying they don't have the subscription.. someone is billing me for this and I want the information as who is billing me. Or Discovery plus to take back my subscription so I can cancel it. I have the subscription for over a year.. Discovery plus has the account information backed up somewhere, I don't know the date that I am billed on... It's the 4.99 a month package card # ends in 4224
Desired outcome: I only want the subscription cancelled through Discovery plus.
Confidential Information Hidden: This section contains confidential information visible to verified Discovery Channel representatives only. If you are affiliated with Discovery Channel, please claim your business to access these details.
Your closed caption does not stay up on the screen long enough to read it.
Closed captions have gone thru an evolutional process... Used to be a few years ago you had plenty of time to read the whole closed caption sentance... Now you can only read the last few words of any closed captions and have to go back and imagine what the first part of the caption said... That is no way to run closed caption services... In other words the close caption stays up on the screen maybe one thru two seconds at the very most... That is cruel to the handicapped public like me... Hearing loss means we need the closed caption to stay up on the screen longer. I hope your sence of what is fair in life rescues this situation... Yep I know life is not always fair... But you do have the power to do something in this situation... Thanks for listening... Wendy.
Desired outcome: EXTEND THE STAY UP ON THE SCREEN TIME OF CLOSED CAPTIONS TO AT LEAST FIVE SECONDS.
Confidential Information Hidden: This section contains confidential information visible to verified Discovery Channel representatives only. If you are affiliated with Discovery Channel, please claim your business to access these details.
Discovery Plus Streaming service
I was one of the very first people to subscribe to the Discovery Plus app when it first came out. I have loved it it has been my favorite streaming platform bar none since the beginning. However, lately I have become so disappointed in the offerings on the service. As a for instance, the show paranormal caught on camera was stopped mid season. On DirecTV the new episodes are available. But not on the Discovery Plus app. That has happened with several shows that I watch and I am just disillusioned with the whole app. Come on Discovery Plus get it back together or I for one will be canceling my subscription.
Desired outcome: Go back to the great programming and availability of shows you had when you started.
Confidential Information Hidden: This section contains confidential information visible to verified Discovery Channel representatives only. If you are affiliated with Discovery Channel, please claim your business to access these details.
Is Discovery Channel Legit?
Discovery Channel earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Discovery.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Discovery.com you are considering visiting, which is associated with Discovery Channel, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
The domain associated with Discovery Channel is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.
Discovery Channel as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Discovery Channel website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- While Discovery Channel has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 2% of 315 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to Discovery Channel. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
You tend to run the same commercials almost every break
I understand how it TV marketing works. You are trying to reach as many viewers as you can with your advertisers message(s). I also understand that a large percentage of your viewers may not be able to watch but perhaps an hour or two of your broadcasting. This may be all they see for the day, maybe for the whole week. So, showing the same commercials to...
Read full review of Discovery ChannelTV show - “Chomping at his bits” on Discovery
Edge recovery 24/7 filmed on this program is a criminal. He has a very long list of payment defaults against his many companies and including him as the director. He owes the ATO Australian tax office a very large sum too this is also noted as a payment default against his credit file.
He is a downright crook, there is also a Facebook page dedicated to “Edge Recovery ripped me off” by many people he has financially destroyed.
Claimed loss: Financial loss by the ATO, many Victorian companies and also individuals.
Desired outcome: He needs to be pulled from the show as you are support a criminal. Victoria Police are also investigating him for false sales of equipment.
Mike Rowe (From Dirty Jobs)
He should stop promoting genocide on his facebook page before his network gets put on the international boycott list. Here is what he is saying on his facebook page about the ongoing Genocide in Gaza! It is very offensive to those of us who care deeply about this horrible situation and who have family members being killed in it! "About that Snake... Per...
Read full review of Discovery ChannelDiscovery channel using a add a tell us what we're watching with own eyes
utterly ruins watching discovery channel programming particularly Gold Rush when you have a stupid AI voice telling you what you're watching absolutely a waste of my time watching interferes with enjoying the program on 10/13/2023 4:30 pm about the third time in the last week that I observed this annoyance! Was an interesting program to watch without having some robotic voice describe what I'm looking at and don't that helps a person that can't hear one bit! totally screwing up a good show
Desired outcome: fast ed
Streaming link On Discovery Channel website
I was trying to watch a discovery channel documentary on the website. I clicked on streaming and got redirected to Game Soldier and Energetic spirits.com.
They only got a $1 debit from me - but I had to cancel my Mastercard to prevent more fraud on the Mastercard.
Your streaming links should be safe and secure and only within Discovery Channel.
Thanks!
Discoveryplus.com subscription
With the amount of negative reviews you are getting in the UK.
I am starting to wonder if it is worth broadcasting to the UK.
Myself I have contacted you 5 times now about
1. Paying the full price for ad free tv I am still getting Ads.
2. The Lag in your service, no its nothing to do with my fibre I'm getting 2000mbps to my home.
3. Customer Service passes the buck to my hard wear, even though I have tried this at 3 different addresses.
4. The US and Canada pay full price for Ad free, discrimination against the UK.
5. Ads that are being shown repeatedly upto 4 times in a row.
Come on now please provide a service not a nightmare.
Yours
Pissed off fully
Barry Taylor
Desired outcome: Provide an ad free option to the UKUpgrade your streaming service so it is not so laggy.
Discovery Channel programming
It is extremely annoying and offensive that Discovery Channel has started shrinking the screen during programs so it can show obnoxiously huge promos for its other shows. There are already an excessive amount of popups doing the exact same thing during programming, as well as permanent on screen advertising clutter. There are also frequent commercial breaks. This latest move is making Discovery programming on TV, in my opinion, close to unwatchable.
Desired outcome: Stop shrinking the screen during programs to plug other shows with huge promos. There are already excessive population and commercials doing the same thing.
Naked and afraid episode
I watched every episode and never thought I would send in a complaint and I have never sent one to any show before but this episode that is on was disturbing . I am a male and the way the guy was talking and scaring his partner is discussing to say the least. Jeff should have been removed way before he tapped out . He was unstable from the start and should have been removed . He’s a coward for a marine . Never put fear into a women to make your point that’s a coward and this should not have been allowed to continue . Very disappointed in the producers .
Desired outcome: Change how you proceed with people in future shows. Not worth the ratings.
motortrend tv
Please, Please...enough already with the all the various iterations of the Roadkill universe. I can't tell you how sick I am of turning on this channel only to find Frieburger and his stupid junkers, burnouts and dirt tracks antics. Believe me as a car guys this stuff is not as interesting as apparently somebody over there thinks it is. The programming that holds viewer interest involves challenging build projects and useful information for your viewers in the vintage car hobby. We could car less about what amounts to nothing more than a demolition derby on endless loop.
Desired outcome: Please tell me programming changes are in the works.
Discovery plus channel
On Saturday , May 27th the same commercial would run back to back for about 10 minutes and on Sunday, May 28th the Native commercial ran back to back for 15 minutes and did not go back to the program. As I am typing this it i the commercial is still running and has not gone back to the program. Very irritating. Since the commercial is still running I had to change the channel.
Discovery plus
I recently subscribed to Discovery plus but cannot get the app to work on my Vizio tV. I have subscriptions for Prime and Netflix that work perfectly but discovery plus just opens to a blank black screen, with no way to log in like My other apps. I called Comcast Xfinity, which is my carrier and they say the problem is on your end. How in heck do I get a live body for technical support so I can fix this. I will cancel Discovery if I cannot even get a live body to help. This is ridiculous. You are happy to take peoples money monthly but do not want to help them or hear from them? NUTS! What a way to do business!
Desired outcome: Discovery to call me and walk me through fixing their app OR ELSE refund my subscription !
The commercials
The Skyn commercial came on at least once every commercial break. This commercial is very inappropriate for adults much less children. Playing commercials like this make it so we can’t let our kids watch this channel. We where watching an episode of Home Town in the latest season. My kids like to watch home building/remodel shows, dirty jobs and anything that has farms and gardening. My elementary school children should not have to watch blurred sexual acts in a commercial. I understand there is a time and place for these products. These products should never be used by, on or purchased by an elementary school child. If the powers to be feel that this is what we need to watch then I will spend my money else where.
Desired outcome: Would appreciate either allowing the user to pick the type of commercials played or that age appropriate commercials can be set up to play with all shows.
Naked and Afraid
What a disgusting show, when people are allowed to enter an animals habitat and kill an innocent creature! All for "so called" entertainment. Anyone seeing this as entertainment should be ashamed of their mentality. Hurting animals is seen as the first sign of psychopathic behaviour. I can't imagine what enjoyment your programe can give to any normal rational empathetic human being. This programe is a disgrace.
Desired outcome: REMOVE THIS HIDEOUS SHOW!!! The makers of the show should never work again!
100% agree! Just saw a clip of this on Gogglebox and am absolutely horrified. Animals minding their own business in their own habitat. Why are humans allowed to disrupt this and kill an innocent creature?! Absolutely disgraceful, how this is on air is beyond a joke!
Yep agree. Just seen on Gogglebox. Absolutely horrified and disgusted. How can people find this entertaining? Need to axe this show now.
TV show bering sea gold s15 - ep11 language
With approximately 15 minutes, Kris Kelly’s use of the “F” word was totally deplorable. This show airing at 5-7pm Central Time is viewed by all age family. Kelly using the “F” word twice in a matter of a minute while trying to act like the most important person on the show must be condemned. The best thing that Discovery can do is remove this person from the show. This is my opinion, but I am sure that there is others with the same feelings as I have about this immature person.
Desired outcome: Removal of this person, Kris Kelly, from your programming. I would appreciate a response from your organization, Thank You for your time.
Programming
Discovery used to be a top channel, not anymore, it has totally diluted it's programming with shows such as Homestead Rescue, Dirty Jobs and those two shows about so-called game wardens which are just another version of cops arresting idiots, terrible cheap shows that are so formula, dull, depressing, boring and lame. You have got away from your original concept and it is a rip-off channel now. I pay a large amount for Rogers Cable and feel lie I am being ripped off now. There are no shows about actual discoveries in science, nature, or anything related to that original type of programming you used to have. Cheap reality style shows do not cut it at all. Discovery now looks cheap and certainly not worthwhile watching anymore. The ploy of introducing sister channels is a rip-off, as they more than likely have the shows that used to appear on Discovery. Like all weekend you have endless line ups of the same show as Lone Star Law, which is so bad. Explain yourselves.
Desired outcome: A return to your original quality programming.
Commercials
I gave up tik tok to watch ID. I don’t mind commercials, but to see the same ones repeating twice in the same break again and again then replaying every break again and again so often I want to pull my hair out . Is there any way to have better commercials a variety and less repeats. I don’t see any reason for it to be necessary to be beat to death
Desired outcome: Stop it or I’ll stop watching , they’re also dumb commercials
Dirty Jobs contradicts "Last of the Giants"
My husband and I just watched the latest episode of Dirty Jobs. We were horrified to see Mike working with a Mississippi Company to harvest caviar by killing the young sturgeon. These fish looked like they were only about a foot long, and when you think about them growing to their full size over 6', they had their 50+ years of life diminished down to 3-4 years.
On the one hand, you have Cyril Chauquet's amazing show: Last of the Giants, working hard to save the sturgeon, and within a couple of days, Mike Rowe is promoting the killing of them! His show has gone downhill, and if Discovery wants to keep us as paying customers, then Dirty Jobs needs to get back to the point of his show. (Make him re-do the 20 dirtiest jobs ever attempted, he seems to have forgotten.)
Desired outcome: Mike should apologize to the viewers for this particular episode.
Cyril Chauquet and his two shows were the only reason we signed up for Discovery Channel.
About Discovery Channel
Here is a guide on how to file a complaint against Discovery Channel on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Discovery Channel in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Discovery Channel. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps carefully to effectively file a complaint against Discovery Channel on ComplaintsBoard.com.
Overview of Discovery Channel complaint handling
-
Discovery Channel Contacts
-
Discovery Channel phone numbers+1 (240) 662-2000+1 (240) 662-2000Click up if you have successfully reached Discovery Channel by calling +1 (240) 662-2000 phone number 0 0 users reported that they have successfully reached Discovery Channel by calling +1 (240) 662-2000 phone number Click down if you have unsuccessfully reached Discovery Channel by calling +1 (240) 662-2000 phone number 9 9 users reported that they have UNsuccessfully reached Discovery Channel by calling +1 (240) 662-2000 phone number
-
Discovery Channel addressOne Discovery Place, Silver Spring, Maryland, 20910, United States
-
Discovery Channel social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Most discussed Discovery Channel complaints
scam and cheatingRecent comments about Discovery Channel company
CommercialsOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.