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Church's Chicken Customer Care Service

Church's Global Restaurant

980 Hammond Drive Suite 1100
Atlanta
Georgia
United States - 30328

Customer Support Phone Numbers

Phone:
+1 866 345 6788 53 9
 
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Church's Chicken Complaints & Reviews

Church's Chicken - Texas, Santa Fe / Poor customer service; closed drive thru early

Dc
DC091276 on Aug 17, 2016
Tonight, at 903 pm, on 8/17/2016, I went to Church's Chicken in Santa Fe, Texas to place a family order. I pulled up to the drive thru speaker waiting to place my order. I waited, and I waited, for approximately 7-10 minutes. I finally assumed that the drive thru speaker must not be...

Churches Chicken - Mississippi, Jackson / Chicken was old and tainted and not fit to eat

Pa
Pattg on Aug 16, 2016
08/16/2016 12:00 Noon Central time. Northside Drive Location Jackson, MS 39213 I purchased a large box of chicken with Okra and Mashed Potatoes as sides. upon arriving back at my job to have my lunch, I bit into the thigh of the chicken and couldn't help but to smell the odor. The meat of the...

Church's Chicken - Texas, Fort Worth / Overcharging me and failure to give a refund

Pa
Paula Renee McAdoo on Aug 9, 2016
On 08-06-2016 at 4:25PM, I walked into the Churchs Chicken located on 4600 Sycamore School Road in Fort Worth, TX 76133 to place an order. It was for a ten-piece, mixed, spicey, to go order. I was told the order would be $10.89. I was asked to pay and attempted to swipe my card. There wa...

Church's Chicken - Texas, Channelview / White meat meal

Ma
malindarose56 on Jul 8, 2016
I went to Church's chicken today because I wanted their fish meal. My boss wanted a two piece white meat meal. They don't have it and the woman at the counter didn't even try to be helpful. Because of this, I will go elsewhere next time I want fish. Church's has lost my business. It i...

Church's Chicken / Chicken wings

Br
Brett Lovett on Jun 14, 2016
Around 5:30 on June 13 I went to the Church's on 19th Street near Park Lake Drive in Waco. I ordered the boneless chicken wings and mashed potatoes at the drive thru. After I got through the drive thru I decided to go back through and get more chicken wings because I was very hungry...

Churches Chicken - Texas, Houston / Fried chicken wrong orders

Be
belair on Apr 11, 2016
Used to love Churches Chicken but they stopped selling the so called white meat. I love the dark juicy parts like the leg and thigh. But my wife likes the wing and the breast most of all. But lately when we order white meat and then open the bag or box when we get all legs and thighs like...

Church's Chicken - California, Norwalk / Behavior

Re
Reviewer64743 on Feb 23, 2016
On Sunday after 5:00 pm I went and bought a 9 piece chicken meal. There was a lot of people in line and I saw that the manager who is a tall bald man was rude to them because he was yelling at them and I noticed that they were nervous and intimidated. He should not be disrespectful to the...

Church's Chicken - California, Norwalk / Behavior and food service

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Reviewer74677 on Feb 16, 2016
Last sunday I went around 1:30 and purchased a 2 piece combo with mash potatoes. I did not receive a spoon and any napkins with my order. Also the manager who is a tall bald man was yelling at the employees. He was raging and it looked like he was going to one of the employees. There is no...

Church's Chicken - California, Norwalk / Food service

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Reviewer79198 on Feb 9, 2016
Last friday I went around 7:00 pm and ordered 10 wings and mash potatoes and I took more than 20 minutes to receive my order. I noticed that there was not enough workers. They should get more workers to provide better service because there is a requirement for the amount of employees that...

Church's Chicken - California, Norwalk / Not enough workers

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Reviewer30972 on Jan 25, 2016
Yesterday around 12:30 I went and bought a meal of 4 tenders with fries and I took 20 minutes to receive my order. I noticed that there was a little bit of employees one person cooking, one person packing and a tall bald man. The bald man had a bad attitude and was disrespectful because he...

Church's Chicken - Florida, Chiefland / Church's Chicken Chiefland, Florida

Be
Bernard Gray on Jan 22, 2016
Today (01-22-2016) @ or about 2:15pm, I (Bernard Gray) purchased a 4 piece tenders and fries from the churchs store in Chiefland, Florida. While eating my food after leaving, I discovered chewing gum (chewed) in the inside bottom of my food box. I turned around to present this issue to the...

Church's Chicken - California, Norwalk / Lack of items in the bag

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Reviewer48585 on Jan 21, 2016
On 1/20/16 I went around noon on my work break and bought a 3 piece meal with mash potatoes and French fries to go. As soon as I got to the parking lot of my work place I opened the bag to begin eating and I noticed that there was no ketchup packets, no napkins, and no spoon for my mash...

Church's Chicken - California, Norwalk / Food Service

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Reviewer84294 on Jan 19, 2016
Yesterday around 6:00 I purchased a 14 piece combo to go. As soon as I got out of my car the bag ripped and my food fell on the ground, luckily nothing happened to my food. I do not understand why they put a lot of food in a small bag. It was not a Church's Chicken bag, it was one of those...

Church's Chicken - California, Norwalk / Food service

Re
Reviewer92451 on Jan 18, 2016
On Saturday around 3:00 I went to buy a family meal. There was a long line and I noticed that there was only 3 employees the cooker, a worker who was preparing the orders and a cashier. I saw that the cashier had to leave the customers to cook the foods such as the fries, and the biscuit...

Church's Chicken - California, Norwalk / Resturant cleaness

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Reviewer72761 on Jan 17, 2016
I went to go eat with my friend around 2:00 yesterday. After eating my friend went to the restroom and he told me to see what was in the restroom. As soon as I went in I saw a roach walking around. I left the bathroom disgusted. This is the first and last time I will be eating here. If...

Church's Chicken - California, Norwalk / Unfair treatment

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Reviewer85498 on Jan 16, 2016
On Thursday I went to Church's around 12:30 to purchase a meal with two pieces of chicken and mash potatoes. I was disappointed to see that there were only 2 ladies working only, and a tall bald man was yelling at them and he was telling them to hurry up. There was also a lot of people and...

Church's Chicken - California, Norwalk / Food Service

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Reviewer79532 on Jan 5, 2016
The past sunday I went around 2:00 pm to buy 9 pieces of chicken. After ordering I went to the restroom and I heard my number being called, and I would hear her calling my number in a rude tone. At first I did not hear her number because I was using the restroom. After I left I told her...

Church's Chicken - California, Norwalk / Not wearing a hat

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Reviewer94364 on Dec 22, 2015
Yesterday around 7.00 pm the cashier was helpful and recommended me the family meal the service was fast but as soon as I went home and I started eating with my family in one chicken leg there was a hair inside the leg. It was disgusting for me. I did not go back and return the food...

Church's Chicken - California, Norwalk / Unecessary behavior

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Reviewer49377 on Dec 21, 2015
Yesterday around 2:00 pm I went with the family to go eat and I saw a two problems. As I was eating with my family, I saw that a tall bald guy was mistreating an employee. He was yelling at her and was attempting to intimidate her which was uncalled for. Also I saw a little 7 or 8 year old...

Church's Chicken - California, Norwalk / Service

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Reviewer25834 on Dec 4, 2015
I went yesterday at 7:30, and after I ordered the employees were talking and laughing a lot and they were not taking their job serious. I took a long time to receive my order it has happened to me the last time I went and I believe the manager should encourage the workers to provide better...

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