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Church's Chicken Customer Care Service

Church's Global Restaurant

980 Hammond Drive Suite 1100
United States - 30328

Customer Support Phone Numbers

+1 866 345 6788 81 13

Church's Chicken Complaints & Reviews

Church's Chicken / Not all of my order in the bag.

wcavole on Dec 5, 2016
December 5, 2016, 6:50:02 PM Or#83, Store #10655 I know it is my job to double check my order before driving off, however, it would have been nice to have a complete order! Please ask the servers to make sure all items are included in the bag. I am not a complainer, however, this is the...

Church's Chicken / Claiming about a manager

Kim Doss on Dec 1, 2016
Every time I go in this particular Church's Chicken the manager is always in the back. She walk around showing no concern or gets in a hurry to wait on me and other customers. She's a dark skin lady with glasses the drive thru is ridiculous. Its not much in this little town to eat as it...

Church's Chicken / They gave me anything

Wud Grain on Nov 28, 2016
They must've been out of white gravy they putmashed potatoes gravy on my country fried chicken it was red stuff on my coleslaw my jalapeño poppers was half cooked. I was pissed when I got out parking lot. I try to stay down as a loyal customer but they just make it so hard for me by doing what...

Church's Chicken / Product

Teiara on Nov 16, 2016
I asked for my food fresh it was not my chicken tasted stale and fries were cold and the employee was rude and nasty and refused to take my food back after i asked them to give it to me fresh i was served a bunch of mess. I just wanted to get fresh food thats all i asked for the manager...

Church's Chicken / Customer service closed dining room early

NetCitizen on Nov 5, 2016
I was trying to eat in the Lobby of the Churche's Chicken at the corner of San Pedro and Basse in San Antonio, Tx. This was on.a Saturday.night. The posted hours were until 10 pm. I arrived at 9:20 pm. There was a man at the register.placing an order and another eating in the dining room The...

Churches Chicken / Customer service

DominiqueMyatt on Oct 8, 2016
This location is the most ghetto locations of them all. It is 12;27 in the after noon and they are not open. The lady is not accepting any orders. She also refuse to acknowledge my presence . This lication is on Park Ave in Memphis Tenn Orange Mound. They also have several flies and roaches roaming about..

Church's Chicken / The lady working drive through

BillieE on Sep 21, 2016
The lady working the drive-thou window in the Sand Springs Oklahoma store Church's. Was so rude and nasty how about four of her children up there who are in their teens. Her giving products to without letting them pay? The mother of these children that were acting unruly she wa...

Churches Chicken, Atmore Al / Several flies laying on food... Nasty

Akeshe on Aug 31, 2016
I came into Churches Chicken in Atmore Al on 8/29/1974..I placed an order and while waiting on the order I noticed several flies flying over food, flies landing on chicken, tenders, fries, and okra..the employees served the food to other guest..I immediately notified the cashier(which they...

Church's Chicken / Poor customer service; closed drive thru early

DC091276 on Aug 17, 2016
Tonight, at 903 pm, on 8/17/2016, I went to Church's Chicken in Santa Fe, Texas to place a family order. I pulled up to the drive thru speaker waiting to place my order. I waited, and I waited, for approximately 7-10 minutes. I finally assumed that the drive thru speaker must not be...

Churches Chicken / Chicken was old and tainted and not fit to eat

Pattg on Aug 16, 2016
08/16/2016 12:00 Noon Central time. Northside Drive Location Jackson, MS 39213 I purchased a large box of chicken with Okra and Mashed Potatoes as sides. upon arriving back at my job to have my lunch, I bit into the thigh of the chicken and couldn't help but to smell the odor. The meat of the...

Church's Chicken / Overcharging me and failure to give a refund

Paula Renee McAdoo on Aug 9, 2016
On 08-06-2016 at 4:25PM, I walked into the Churchs Chicken located on 4600 Sycamore School Road in Fort Worth, TX 76133 to place an order. It was for a ten-piece, mixed, spicey, to go order. I was told the order would be $10.89. I was asked to pay and attempted to swipe my card. There wa...

Church's Chicken / White meat meal

malindarose56 on Jul 8, 2016
I went to Church's chicken today because I wanted their fish meal. My boss wanted a two piece white meat meal. They don't have it and the woman at the counter didn't even try to be helpful. Because of this, I will go elsewhere next time I want fish. Church's has lost my business. It i...

Church's Chicken / Chicken wings

Brett Lovett on Jun 14, 2016
Around 5:30 on June 13 I went to the Church's on 19th Street near Park Lake Drive in Waco. I ordered the boneless chicken wings and mashed potatoes at the drive thru. After I got through the drive thru I decided to go back through and get more chicken wings because I was very hungry...

Churches Chicken / Fried chicken wrong orders

belair on Apr 11, 2016
Used to love Churches Chicken but they stopped selling the so called white meat. I love the dark juicy parts like the leg and thigh. But my wife likes the wing and the breast most of all. But lately when we order white meat and then open the bag or box when we get all legs and thighs like...

Church's Chicken / Behavior

Reviewer64743 on Feb 23, 2016
On Sunday after 5:00 pm I went and bought a 9 piece chicken meal. There was a lot of people in line and I saw that the manager who is a tall bald man was rude to them because he was yelling at them and I noticed that they were nervous and intimidated. He should not be disrespectful to the...

Church's Chicken / Behavior and food service

Reviewer74677 on Feb 16, 2016
Last sunday I went around 1:30 and purchased a 2 piece combo with mash potatoes. I did not receive a spoon and any napkins with my order. Also the manager who is a tall bald man was yelling at the employees. He was raging and it looked like he was going to one of the employees. There is no...

Church's Chicken / Food service

Reviewer79198 on Feb 9, 2016
Last friday I went around 7:00 pm and ordered 10 wings and mash potatoes and I took more than 20 minutes to receive my order. I noticed that there was not enough workers. They should get more workers to provide better service because there is a requirement for the amount of employees that...

Church's Chicken / Not enough workers

Reviewer30972 on Jan 25, 2016
Yesterday around 12:30 I went and bought a meal of 4 tenders with fries and I took 20 minutes to receive my order. I noticed that there was a little bit of employees one person cooking, one person packing and a tall bald man. The bald man had a bad attitude and was disrespectful because he...

Church's Chicken / Church's Chicken Chiefland, Florida

Bernard Gray on Jan 22, 2016
Today (01-22-2016) @ or about 2:15pm, I (Bernard Gray) purchased a 4 piece tenders and fries from the churchs store in Chiefland, Florida. While eating my food after leaving, I discovered chewing gum (chewed) in the inside bottom of my food box. I turned around to present this issue to the...

Church's Chicken / Lack of items in the bag

Reviewer48585 on Jan 21, 2016
On 1/20/16 I went around noon on my work break and bought a 3 piece meal with mash potatoes and French fries to go. As soon as I got to the parking lot of my work place I opened the bag to begin eating and I noticed that there was no ketchup packets, no napkins, and no spoon for my mash...

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