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Church's Chicken Customer Care Service

Church's Global Restaurant

980 Hammond Drive Suite 1100
United States - 30328

Customer Support Phone Numbers

+1 866 345 6788 23 4
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Church's Chicken Complaints & Reviews

Churches Chicken - Texas, Houston / Fried chicken wrong orders

belair on 2016-04-11
Used to love Churches Chicken but they stopped selling the so called white meat. I love the dark juicy parts like the leg and thigh. But my wife likes the wing and the breast most of all. But lately when we order white meat and then open the bag or box when we get all legs and thighs like...

Church's Chicken - California, Norwalk / Behavior

Reviewer64743 on 2016-02-23
On Sunday after 5:00 pm I went and bought a 9 piece chicken meal. There was a lot of people in line and I saw that the manager who is a tall bald man was rude to them because he was yelling at them and I noticed that they were nervous and intimidated. He should not be disrespectful to the...

Church's Chicken - California, Norwalk / Behavior and food service

Reviewer74677 on 2016-02-16
Last sunday I went around 1:30 and purchased a 2 piece combo with mash potatoes. I did not receive a spoon and any napkins with my order. Also the manager who is a tall bald man was yelling at the employees. He was raging and it looked like he was going to one of the employees. There is no...

Church's Chicken - California, Norwalk / Food service

Reviewer79198 on 2016-02-09
Last friday I went around 7:00 pm and ordered 10 wings and mash potatoes and I took more than 20 minutes to receive my order. I noticed that there was not enough workers. They should get more workers to provide better service because there is a requirement for the amount of employees that...

Church's Chicken - California, Norwalk / Not enough workers

Reviewer30972 on 2016-01-25
Yesterday around 12:30 I went and bought a meal of 4 tenders with fries and I took 20 minutes to receive my order. I noticed that there was a little bit of employees one person cooking, one person packing and a tall bald man. The bald man had a bad attitude and was disrespectful because he...

Church's Chicken - Florida, Chiefland / Church's Chicken Chiefland, Florida

Bernard Gray on 2016-01-22
Today (01-22-2016) @ or about 2:15pm, I (Bernard Gray) purchased a 4 piece tenders and fries from the churchs store in Chiefland, Florida. While eating my food after leaving, I discovered chewing gum (chewed) in the inside bottom of my food box. I turned around to present this issue to the...

Church's Chicken - California, Norwalk / Lack of items in the bag

Reviewer48585 on 2016-01-21
On 1/20/16 I went around noon on my work break and bought a 3 piece meal with mash potatoes and French fries to go. As soon as I got to the parking lot of my work place I opened the bag to begin eating and I noticed that there was no ketchup packets, no napkins, and no spoon for my mash...

Church's Chicken - California, Norwalk / Food Service

Reviewer84294 on 2016-01-19
Yesterday around 6:00 I purchased a 14 piece combo to go. As soon as I got out of my car the bag ripped and my food fell on the ground, luckily nothing happened to my food. I do not understand why they put a lot of food in a small bag. It was not a Church's Chicken bag, it was one of those...

Church's Chicken - California, Norwalk / Food service

Reviewer92451 on 2016-01-18
On Saturday around 3:00 I went to buy a family meal. There was a long line and I noticed that there was only 3 employees the cooker, a worker who was preparing the orders and a cashier. I saw that the cashier had to leave the customers to cook the foods such as the fries, and the biscuit...

Church's Chicken - California, Norwalk / Resturant cleaness

Reviewer72761 on 2016-01-17
I went to go eat with my friend around 2:00 yesterday. After eating my friend went to the restroom and he told me to see what was in the restroom. As soon as I went in I saw a roach walking around. I left the bathroom disgusted. This is the first and last time I will be eating here. If...

Church's Chicken - California, Norwalk / Unfair treatment

Reviewer85498 on 2016-01-16
On Thursday I went to Church's around 12:30 to purchase a meal with two pieces of chicken and mash potatoes. I was disappointed to see that there were only 2 ladies working only, and a tall bald man was yelling at them and he was telling them to hurry up. There was also a lot of people and...

Church's Chicken - California, Norwalk / Food Service

Reviewer79532 on 2016-01-05
The past sunday I went around 2:00 pm to buy 9 pieces of chicken. After ordering I went to the restroom and I heard my number being called, and I would hear her calling my number in a rude tone. At first I did not hear her number because I was using the restroom. After I left I told her...

Church's Chicken - California, Norwalk / Not wearing a hat

Reviewer94364 on 2015-12-22
Yesterday around 7.00 pm the cashier was helpful and recommended me the family meal the service was fast but as soon as I went home and I started eating with my family in one chicken leg there was a hair inside the leg. It was disgusting for me. I did not go back and return the food...

Church's Chicken - California, Norwalk / Unecessary behavior

Reviewer49377 on 2015-12-21
Yesterday around 2:00 pm I went with the family to go eat and I saw a two problems. As I was eating with my family, I saw that a tall bald guy was mistreating an employee. He was yelling at her and was attempting to intimidate her which was uncalled for. Also I saw a little 7 or 8 year old...

Church's Chicken - California, Norwalk / Service

Reviewer25834 on 2015-12-04
I went yesterday at 7:30, and after I ordered the employees were talking and laughing a lot and they were not taking their job serious. I took a long time to receive my order it has happened to me the last time I went and I believe the manager should encourage the workers to provide better...

Church's Chicken - California, Norwalk / Food and Service

Reviewer67014 on 2015-11-30
On Saturday around 6:30 pm I went to purchase a 20 piece family combo and I took more than 20 minutes to receive my food. Sometimes I go and the service is bad but this time the service was terrible. The ladies were laughing and chatting and took too long to give people their food. I also...

Churchs Chicken / Poor quality

William Strebler on 2015-10-04
On 10/02/2015 we bought a 15 piece Family Style (mixed) along with a 2 piece all white dinner, 6 peppers when we got home approx 5 min latter we found the food to be cold and dry even the mashed potatoes were cold. The fact we spent over $30.00 dollars on chicken was bad enough but then...

Churches Chicken / Food poison

uncompensated on 2015-09-24
I never heard of a company of any sort it does not value their customers value or and doesn't apologize doesn't offer you some type of compensation for your experience at their restaurant in this manner such as churches chicken and I'm not a complainer butI was very sick I have...

Church's / Everything

tender123 on 2015-09-15
I drive a bus! That is a good space for me to park and get a bit of lunch. I like to get tenders because they are easier to handle and less mess. I go regular that is until last year! I don't have dates but one day I went in to order my regular it took them 30 minutes to wait on me...

Church's Chicken - Michigan, Warren / Horrible Service & Mediocre Food

Reviewer96747 on 2015-08-30
Went to a Warren, MI location, and ordered an 8 piece. When I asked what an 8 piece includes, I was told 3 pieces of white meat, (i.e., breast and/or wings), and 5 legs and/or thighs. I requested 2 breast and 1 wing, and received 1 breast cut in half, and 1 wing. The rest was legs and...

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