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Antivirus Software Complaints

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CyberDefender Corp. - cyberdefender

Posted: 2015-10-09 by    Kim de Roche
Complaint Rating:  0 % with 0 votes
I do not have an account number, date of incident, etc. I just discovered (my fault for not paying attention) that I am being charged for cyberdefender on my card. I remember downloading this and had to immediately cancel bc it did not work with my computer. It froze my computer. I cancelled...

Bitdefender - Internet Security - Bitdefender refusing to acknowledge a refund

Posted: 2015-09-27 by    ThisIsJustMe
Complaint Rating:  0 % with 0 votes
On September 14th I purchased 3 licences for Bitdefender Antivirus Plus 2016 from Herman Street ($27.96). On the 17th September, I received the activation code.

I followed the instructions given by Bitdefender and created an account on their Central website 14th September, entered...

Norton - Unauthorized charge

Posted: 2015-09-23 by    Reviewer56866
Complaint Rating:  0 % with 0 votes
I loaded this product onto my computer when I bought it and immediately got a virus. The company charged me $100 to remove the virus they were supposed to prevent. They could not explain how that was legal but I needed my computer back so I paid it. A year later right when they started sending...

Avangate Inc - Charged for software that I didn't request

Posted: 2015-09-14 by    Reviewer40877
Complaint Rating:  0 % with 0 votes
I was on the Microsoft Windows page to update to Windows 10. A prompt came on and said that some registries on my computer may not be compatible with my computer and for $5.95 they can scan and fix registries.

Next thing I know my debit card was charged over $71! I am not a business...

Enigma Software - SpyHunter 4 - deceptive and fraudulent business practice

Posted: 2015-09-08 by    Reviewer44603
Complaint Rating:  0 % with 0 votes
Installed the demo version of this on Windows 10 machine, and there is no way to remove it. Enigma's site only shows removal options for Win 7 & 8, but not Win 10... This is incredibly deceptive and unethical. If you "uninstall" the program from the "Add/Delete Program"...

Avast - Scam

Posted: 2015-09-02 by    Reviewer59822
Complaint Rating:  100 % with 1 votes
Avast is a scam. After I downloaded their antivirus software, it kept freezing my laptop to the point that I had to reboot (the Avast “tech support" guy actually said “did your computer freeze?” before I told him what the problem was) After rebooting many times I called their tech...

Webroot - Billing, accessing invoice and other account information

Posted: 2015-08-22 by    beccabluegrace
Complaint Rating:  0 % with 0 votes
One cannot view billing history or invoices. Due to so much confusion with multiple keycodes and double billing, I need to be able to see when and for which key codes I am getting billed for. I'm very frustrated with this company and their website. Therefore, I wish to be able to just cancel...

Avast - Refund problems

Posted: 2015-08-21 by    micky barry
Complaint Rating:  0 % with 0 votes
Applied for avast grimefighter but did not activate it because of problems with it do not want it or need it i cannot get a refund keep getting the runaround from them be very careful of avast read the complaints befor you buy!!!...

Avast Antivirus - Avast Safe Zone antivirus

Posted: 2015-08-20 by    Mary Keogh
Complaint Rating:  0 % with 0 votes
Bought a year's worth of this bogus protection on line and found out it does not protect - I have all sorts of problems with junk getting on my computer - when I tried to get the service stopped and a refund tried to talk with "customer service" people who were rude, unhelpful, and kept trying...

Trendmicro.com - Was charged three time two times for the same service and alwayse without my permission

Posted: 2015-08-17 by    Aleksandr Lagutin
Complaint Rating:  0 % with 0 votes
My name is Aleksandr Lagutin. My email: lagutin.alex@yahoo.com. I found that I was charged twice for the same service - one time 09.01.2014 $71.95 credit card ending 8877 and 08.04.2014 $61.95 credit card ending 2528. I send request to return the money back but didn't get any respond. This...

www.win31.us - These People Scammed me with 200$

Posted: 2015-08-14 by    Reviewer14054
Complaint Rating:  0 % with 0 votes
Its a microsoft Tech scam. Those people call me and told me that they are from microsoft and i had a virus in my computer. then they show me fake virus and ask to pay 200$ from western union.They told me to remmit money to india and i say no those people LOCKED MY COMPUTER,
So i trace...

Kaspersky Total Security - Customer Support

Posted: 2015-08-11 by    Richie B
Complaint Rating:  0 % with 0 votes
Used this software for approximately 11/2 years had several instances where I had to use customer support and that turned out to be total disaster because of hard to understand agents (language problem) also agents where not very knowledgeable of their own products and reading off of screens....

Lookout Mobile - App request

Posted: 2015-08-03 by    Paul Snow
Complaint Rating:  0 % with 0 votes
Lookout would not update from Google play. It said error can not update after 8% of downloading. Them I got an email telling me to delete my Google account and reinstall. Well all that did was remove everything from my phone and now I can't get back into Google. They will not respond to...

Myresellerhome.com - One of the biggest fraud and web hosting company no one is technical for resolving any issue

Posted: 2015-08-01 by    h r
Complaint Rating:  0 % with 0 votes
One of the biggest fraud and web hosting company no one is technical for resolving any issue

I would like to make a complaint against myresellerhome.com .This is a very bad service provider and ripping me off. i am a re-seller this 3 yers but again and again my website is going...

DRI*Trend Anti virus - Unjustified charge on credit card

Posted: 2015-07-29 by    R. Frei
Complaint Rating:  0 % with 0 votes
I had a similar issue. I didn't want the service anymore but still got billed. There's no address to be found to contact. The german branch said they had nothing to do with it.
I would like to cancel the service and get reimbursed for the last bill that was charged to my credit...

Webroot Anywhere - Customer service, tech issues

Posted: 2015-07-26 by    Harht4God
Complaint Rating:  100 % with 1 votes
This software offers to cover 1 pc, 1 phone, and 1 pad. It covers my phone and installed into ie browser by default. (I use firefox.) I downloaded the app Webroot says to download for protecting my phone, but the app will not allow logins. First I had to go online my PC to change my webroot...

Avast Antivirus - Virus program no good

Posted: 2015-07-22 by    upsetcustomer46
Complaint Rating:  0 % with 0 votes
I purchased this software a few months ago and noticed that there was now a notice that my system was not fully protected. After trying to get it turned on and could not, I called company who then tried to sell me a tech and other services to correct what their virus program should have protected....

Pro Pc Cleaner - levy higher than that offered

Posted: 2015-07-16 by    Secondo Corsaro
Complaint Rating:  0 % with 0 votes
Last evening (July 15) I purchased through safecart a software called Pro PC Cleaner the amount requested was $ 29.95. Today I check on my Visa account a charge of $ 63.90. also I find that there will be an additional levy for an automatic renewal that I do not want.
I ask for the return...

antivirus software called android armor - debit of a sum of 8929.58 from my account

Posted: 2015-06-14 by    bolaji
Complaint Rating:  100 % with 1 votes
I discovered a sum of 8929.58 naira being charged to my debit card today June, 14 2015 from this company. I purchased their service of antivirus software called Android Armor on the 30th may 2015, a sum of $0.99 was debited from my accoint and I deleted the software from my phone when another...

Norton 360 Premier Edition - Loss of service on 1 of 3 Computers

Posted: 2015-06-01 by    Michael Tangye
Complaint Rating:  0 % with 0 votes
We had an annual Automatic Renewal on 16 January 2015 for three computers which was successful and cost £69.99.
My Norton Billing info:- Name M J TANGYE, Product Serial Number WX4KFWH38XFP
This week on one of the computers Norton instructed us to delete all of the Norton...

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