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Antivirus Software Complaints

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Ascentive - Sending me an email stating they were going to bill my acct. of 29.95

Posted: 2015-11-26 by    Reviewer53094
Complaint Rating:  100 % with 1 votes
It was 2:03 am, 11/ 26/2015 I received an email that Ascentive had billed my acct. for a product I did not order. I am hoping this is an error. However I would like a refund. Thank you. Traci Leichleiter EMAIL ADRESS : tracileichleiter@gmail.com...

Webroot - Tech support tried to obtain money from me to fix my computer

Posted: 2015-11-24 by    Reviewer76820
Complaint Rating:  0 % with 0 votes
On 11/24/2015 after unsucessfully attempting to install webroot anti virus, I called their tech support. I was transferred to a company called iYogi. I spent two hours five minutes with an Indian individual who spoke broken english with a heavy accent--hard to understand. At the end of the session,...

Norton - 360 Premier Edition Software

Posted: 2015-11-15 by    Honest Man Too
Complaint Rating:  0 % with 0 votes
Firstly, having registered with you, I'd like to comment on your name "Complaints Board" and ask who you represent. However, my reason for doing so, was that 'somehow' I found that you have Systweak listed as having been complained about, and I happen to have their main...

Dri Avast Software - Supossed software?

Posted: 2015-11-07 by    Marie Castellano
Complaint Rating:  0 % with 0 votes
I just saw an unauthorized charge on my discover card. No phone number for me to call and ask what, where and when so I googled it and came up with many others who have experienced charges from these Avast people. But no info on how to reach these people. I will take it up with iscover and hopefully...

Enigma Software - Spy Hunter

Posted: 2015-11-06 by    Kenneth Burke
Complaint Rating:  0 % with 0 votes
!c am to trying to re install.It was inadvertently wiped out I am a paraplegi in a wheel chair. i had a paid subscription but i re-subscribed to be sure I ws protected but I can't couldn't remember my password. My screen still shows invalid password. I'm sure that I put in the...

Buy Cheap Software - Norton 360

Posted: 2015-11-05 by    garyf1234
Complaint Rating:  0 % with 0 votes
I purchased norotn 360 on 25/10/15, I received the software link and installed then entered the product key provided which didnt work. I emailed buycheapsoftware and received a reply 2 days later telling me to download from a different link then enter the same product key which still didnt work....

Avast Software, Inc. - Avast Pro Antiivirus-1 PC 1 year

Posted: 2015-10-31 by    ChrisD47
Complaint Rating:  0 % with 0 votes
Order ID: 11799787462 Order Date: Aug. 20, 2015 Amount $29.99 Total was $32.09 My computer is not working now, because it went black. So I had to get another computer, I want my money back, cause it ruint my computer and I don't want ANY Avast program in my new one. So I would like a refund...

Solidtechies.com - A Total Scam!

Posted: 2015-10-30 by    Reviewer19261
Complaint Rating:  0 % with 1 votes
I canceled my contract with SolidTechies.com a year ago... today I get an email from them telling me my CC will be charged $289.00 tomorrow to continue their services that I did NOT want. I called SolidTechies twice to make sure the account was canceled. The first guy told me he could not send...

Seven Servos Software - Techutilities

Posted: 2015-10-26 by    edgar yates
Complaint Rating:  0 % with 0 votes
purchased program for 250.00 they worked on my pc twice. its all messed up I cant pull up my apps now there is no help chat and a phone number for some kind of clearing house that #800 390 6035 is supposed to be for refund I want my pc back up...

Kaspersky - Not Delivering Product

Posted: 2015-10-19 by    Reviewer39453
Complaint Rating:  0 % with 0 votes
Bought a business server edition and the initial temporary keys were not able to be validated to get the permanent keys (???). Contacted customer support with no resolution other than to contact sales. No link to sales, or a phone number. Have not been able to contact anyone. At this point wehave...

Itec Alert - Unethical behaviour, demanding money

Posted: 2015-10-14 by    Reviewer95292
Complaint Rating:  100 % with 2 votes
Called me and told me that they were reps for Microsoft and that someone was hacking my computer and it was full of virsus. Said that they could fix the problem for lifetime for a cost of $199.99. Got me so upset that I foolishly sent them the money from my online banking account. Since investing,...

Dri*spyhunter - Billing & renewal

Posted: 2015-10-10 by    greatgranny
Complaint Rating:  0 % with 0 votes
In April 2015 I got something I was billed for from above company. At first it was for $75.75. I see from my records that I got credit for what I thought was concerning this whole sham order. I received a credit of $43.29 at that time along with a cancellation notice. In Sept 2015 I got an email...

AVG - Anti-virus and Tune-up failure to install

Posted: 2015-10-10 by    Nobye
Complaint Rating:  0 % with 0 votes
I purchased the AVG Anti-virus on July 22, 2015 and wrote down the key to the program. When I recently had some work done on my computer all my programs were lost including this one. Now every time I try to re-install the program I get a message that tells me the installation failed. I have...

CyberDefender - Unauthorized charge

Posted: 2015-10-09 by    Kim de Roche
Complaint Rating:  0 % with 0 votes
I do not have an account number, date of incident, etc. I just discovered (my fault for not paying attention) that I am being charged for cyberdefender on my card. I remember downloading this and had to immediately cancel bc it did not work with my computer. It froze my computer. I cancelled...

Bitdefender - Internet Security - Bitdefender refusing to acknowledge a refund

Posted: 2015-09-27 by    ThisIsJustMe
Complaint Rating:  0 % with 0 votes
On September 14th I purchased 3 licences for Bitdefender Antivirus Plus 2016 from Herman Street ($27.96). On the 17th September, I received the activation code.

I followed the instructions given by Bitdefender and created an account on their Central website 14th September, entered...

Norton - Unauthorized charge

Posted: 2015-09-23 by    Reviewer56866
Complaint Rating:  0 % with 0 votes
I loaded this product onto my computer when I bought it and immediately got a virus. The company charged me $100 to remove the virus they were supposed to prevent. They could not explain how that was legal but I needed my computer back so I paid it. A year later right when they started sending...

Avangate Inc - Charged for software that I didn't request

Posted: 2015-09-14 by    Reviewer40877
Complaint Rating:  0 % with 0 votes
I was on the Microsoft Windows page to update to Windows 10. A prompt came on and said that some registries on my computer may not be compatible with my computer and for $5.95 they can scan and fix registries.

Next thing I know my debit card was charged over $71! I am not a business...

Enigma Software - SpyHunter 4 - deceptive and fraudulent business practice

Posted: 2015-09-08 by    Reviewer44603
Complaint Rating:  0 % with 0 votes
Installed the demo version of this on Windows 10 machine, and there is no way to remove it. Enigma's site only shows removal options for Win 7 & 8, but not Win 10... This is incredibly deceptive and unethical. If you "uninstall" the program from the "Add/Delete Program"...

Avast - Scam

Posted: 2015-09-02 by    Reviewer59822
Complaint Rating:  100 % with 2 votes
Avast is a scam. After I downloaded their antivirus software, it kept freezing my laptop to the point that I had to reboot (the Avast “tech support" guy actually said “did your computer freeze?” before I told him what the problem was) After rebooting many times I called their tech...

Webroot - Billing, accessing invoice and other account information

Posted: 2015-08-22 by    beccabluegrace
Complaint Rating:  0 % with 0 votes
One cannot view billing history or invoices. Due to so much confusion with multiple keycodes and double billing, I need to be able to see when and for which key codes I am getting billed for. I'm very frustrated with this company and their website. Therefore, I wish to be able to just cancel...

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