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Antivirus Software Complaints

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DRI*Trend Anti virus - Unjustified charge on credit card

Posted: 2015-07-29 by    R. Frei
Complaint Rating:  0 % with 0 votes
I had a similar issue. I didn't want the service anymore but still got billed. There's no address to be found to contact. The german branch said they had nothing to do with it.
I would like to cancel the service and get reimbursed for the last bill that was charged to my credit...

Webroot Anywhere - Customer service, tech issues

Posted: 2015-07-26 by    Harht4God
Complaint Rating:  100 % with 1 votes
This software offers to cover 1 pc, 1 phone, and 1 pad. It covers my phone and installed into ie browser by default. (I use firefox.) I downloaded the app Webroot says to download for protecting my phone, but the app will not allow logins. First I had to go online my PC to change my webroot...

Avast Antivirus - Virus program no good

Posted: 2015-07-22 by    upsetcustomer46
Complaint Rating:  0 % with 0 votes
I purchased this software a few months ago and noticed that there was now a notice that my system was not fully protected. After trying to get it turned on and could not, I called company who then tried to sell me a tech and other services to correct what their virus program should have protected....

Pro Pc Cleaner - levy higher than that offered

Posted: 2015-07-16 by    Secondo Corsaro
Complaint Rating:  0 % with 0 votes
Last evening (July 15) I purchased through safecart a software called Pro PC Cleaner the amount requested was $ 29.95. Today I check on my Visa account a charge of $ 63.90. also I find that there will be an additional levy for an automatic renewal that I do not want.
I ask for the return...

antivirus software called android armor - debit of a sum of 8929.58 from my account

Posted: 2015-06-14 by    bolaji
Complaint Rating:  100 % with 1 votes
I discovered a sum of 8929.58 naira being charged to my debit card today June, 14 2015 from this company. I purchased their service of antivirus software called Android Armor on the 30th may 2015, a sum of $0.99 was debited from my accoint and I deleted the software from my phone when another...

Norton 360 Premier Edition - Loss of service on 1 of 3 Computers

Posted: 2015-06-01 by    Michael Tangye
Complaint Rating:  0 % with 0 votes
We had an annual Automatic Renewal on 16 January 2015 for three computers which was successful and cost £69.99.
My Norton Billing info:- Name M J TANGYE, Product Serial Number WX4KFWH38XFP
This week on one of the computers Norton instructed us to delete all of the Norton...

Gmail - hacked repretetive

Posted: 2015-05-25 by    AliaaTa
Complaint Rating:  0 % with 0 votes
I have email from google and am always having a hacker problem without resolving--and the apps that is recovering info I don not need a repeat in losing data work and track of online courses..
I had an email hacked could not be used since 7 months analdimma@gmail.com
with my mobile...

Enigma Software Group - I cannot register

Posted: 2015-05-20 by    Tonyrkay
Complaint Rating:  100 % with 1 votes
Have been trynig to reister SPYHUNTER. However, when I try to register all I get is a blank page so that I can try ro finalise the operation it requires me to register. Tht Enigma support will not respond unless this my copy is finalised.This is undoubtedly a catch 22 situation. If I do not...

McAfee full protection - Fraudlent IT Support

Posted: 2015-05-16 by    Maximaphily
Complaint Rating:  0 % with 0 votes
Have been using McAfee for about 5 years. Installed a new workstation computer. New computer also came with a free trial of McAfee LiveSafe. When this expired, my new computer was not protected. I still have 11 months to go on my fully paid for licence. Phone McAfee support to transfer my licence...

Dri*avast Software - Refund

Posted: 2015-05-13 by    anastasia.neketa
Complaint Rating:  0 % with 0 votes
I don't know what company or whoever it was, but I was trying to install a windows 7 on to an old computer I had a month ago 4/15/2015. but I found out it didn't work or it wouldn't work an I do not know why. So then the next day I had brought the computer back to where I had...

avast tech support - refusing refund

Posted: 2015-05-11 by    chris bence
Complaint Rating:  100 % with 1 votes
on 17th April I purchased Grimefighter for £14.99 from Avast, after trying it three times, it loaded and worked for about two hours, at the end I got message "It's not your fault, we just can't work here. You found a mistake in our engine. No changes have been made to your...

Avast - Paid but never received key

Posted: 2015-04-29 by    G.W.H.
Complaint Rating:  0 % with 0 votes
Got a request to renew my license key. Followed link and paid with credit card. Never recieved license key. After that very frustrating communication with their costumer "support". Provided all the details repeatedly but got automated or standard replies. Credit Card company ensured...

enigma - Spyhunter4

Posted: 2015-04-20 by    G.E.T.RAINE
Complaint Rating:  0 % with 0 votes
Spyhunter 4 arrived by accident. I am unable to uninstall it. The perceived Uninstall program is mixed with aggressive advertising.
I am reporting this as a complaint to the UK authorities and to Microsoft.
Please remove Spyhunter 4 from this computer.

Kaspersky Total Security - Tech Support Worthless

Posted: 2015-04-10 by    CWKMD
Complaint Rating:  0 % with 0 votes
Never, ever by any products from Kaspersky. I had a password issue that is still unresolved after 10 days. Tech support is incapable of correcting the situation and only will tell me to repeat the same steps over and over even when I inform them that the steps do not work. My comments come after...

Kaspersky Antivirus 2015 - Non-delivery

Posted: 2015-03-23 by    Angry cheated
Complaint Rating:  0 % with 0 votes
Payment confirmed by the bank is through. Kaspersky Malaysia said they cannot trace my order. How come the payment can get through? Where is it gone to? They did not know. I was using their own online order system and the payment was through and yet they did not know about my order??? If they...

kaspersky home - renewal fee

Posted: 2015-03-09 by    dath
Complaint Rating:  0 % with 0 votes
Do not renew your subscription with Kaspersky earlier than the last day of your subscription. you lose the coverage - I paid 30 days early and as a result they activated the renewal immediately and now I have paid for a year subscription but only have 335 days left.
despite numerous...

Avast Internet Security - LICENSE CANCELLED EARLY

Posted: 2015-03-05 by    wrscomncents
Complaint Rating:  100 % with 1 votes
Avast Internet SecurityI was issued a 3 year license in February 2013 from Avast Internet Security for which I paid $84.00. On March 4 2015 my license was banned. I called support and was told that my license had expired. The Avast license clearly stated an expiration date of February 2016. It was not only on the...

Avangate Bitdefender - Will not respond to refund request

Posted: 2015-02-28 by    madeincanada
Complaint Rating:  0 % with 0 votes
I was automatically charged in the amount of 89.95USD by Avangate for a Bitdefender subscription that was to expire on March 1, 2015. The automatic renewal charge was processed on February 27, 2015.
First of all, I DID NOT wish to have my subscription auto-renewed. Secondly, I was charged...

Norton Anti-Virus Program - Unwanted Renewal

Posted: 2015-02-22 by    Johannes Kohl
Complaint Rating:  0 % with 0 votes
On February 21, 2015 I received by e-mail notification that I was automatically enrolled for another year for NORTON computer security protection on my home computer. Meanwhile my new arrangements for yearly renewal are effected by my service-agent Mr. Wolf-Dieter Zweigler/ wolf@womi.com in...

Kaspersky - tech support

Posted: 2015-02-09 by    brucebalinor
Complaint Rating:  0 % with 0 votes
I am having downloading problems with my computer. I bought the Kaspersky Internet Security and loaded it onto the computer with the disk in the box. I was still having download problems. Sent an e-mail to tech support. The return email gave me a link
to download a diagnostic program....

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