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Antivirus Software Complaints

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AVG - False Charging

Posted: 2014-10-28 by    MikeC49
Complaint Rating:  0 % with 0 votes
I received an invoice for £59.99, already paid for a two year renewal of AVG Internet Security. On checking I had two licences that I was no longer using, but had been automatically renewed by AVG and my credit card charged. I hadn't ordered the renewal, or authorised any payment....
Complaint comments Comments Complaint country United Kingdom, England|Hertfordshire, Welwyn Garden City| Complaint category Antivirus Software

dri*trend micro orderfind.commn - Unauthorized Charge to CC

Posted: 2014-10-24 by    Cathy Ashworth
Complaint Rating:  0 % with 0 votes
I have been trying to get these charges of $38.47 x 4, (years which I can prove I have been charged for nothing) removed from my credit card. The computer that software was installed in has since been destroyed basically because of the problem of which started with continually recieving pop-up...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Kaspersky PURE Total Security 3.0 - Can't load on computer

Posted: 2014-10-21 by    Nancy Files
Complaint Rating:  0 % with 0 votes
I bought the Kaspersky PURE Total Security 3 and backup diskette on Sept. 15, 2014. I didn't load it for awhile and couldn't do it without help. I still had time left on my 30 day trial period. Then when the 30 days were up, the reminder to purchase kept popping up. I finally called...
Complaint comments Comments Complaint country United States, California, Concord Complaint category Antivirus Software

Winzip Utilities Suite-Registry Cleaners - Program not as stated

Posted: 2014-10-15 by    Katheryn Gauthier
Complaint Rating:  0 % with 1 votes
Your product (cleverbridge reference # 64361845) does not run as described. It runs EVERY TIME I turn on my computer, referencing the SAME problems that I had originally told it to delete. Also, I removed the program from my control panel, but it STILL runs -
The Registration Key:00K7W3-1BOJU4-4506NR-H20Q7C,...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Software Store - Misrepresenting software

Posted: 2014-10-15 by    lmass44
Complaint Rating:  0 % with 0 votes
When attempting to download advertised software for Photoshop (mac), none of the software was compatible with Photoshop CC only with Photoshop CS6. When requesting a partial refund since the software that was advertised as a lug-in only worked as a stand alone, I was told that only total refunds...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

DRI-AVAST - Paid for 2 yrs service, never delivered

Posted: 2014-10-13 by    Cathie Sheldon AVAST
Complaint Rating:  0 % with 0 votes
On March 4, 2014 I purchased through my Paypal account an offer from AVAST for 2 years for $19.99 as I had the free AVAST for 920 days. It would provide service through March 4, 2016 and would automatically re-up through my Paypal unless I opt out. My contract number is 14404712742. Thank you,...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Safe Cart - unauthorized paypal access

Posted: 2014-09-28 by    Kezp
Complaint Rating:  0 % with 0 votes
I have never ordered spyware, online security or anything else from these people. In fact I had never heard of them until they hacked my paypal account and signed me up for annual products!! I was fefunded by paypal but I am concerned they may continue to sign me up and to get paid for it, I...
Complaint comments Comments Complaint country Australia Complaint category Antivirus Software

System Mechanic - SCAM

Posted: 2014-09-23 by    ccurts
Complaint Rating:  0 % with 0 votes
Repeatedly receive telephone calls telling me my computer is sending them error messages and needs repair. They use fear tactics to scare you into paying $399 for "lifetime" software support for current and future computers. (No business can do that and stay in business). The error...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

DRISPYHUNTER MINNETONKA MN - Chargers on card that I did not make

Posted: 2014-09-18 by    FramkS
Complaint Rating:  0 % with 0 votes
The following charges appeared on my credit card

DRISPYHUNTER MINNETONKA MN

Trans. Type
DEBIT CARD PURCHASE

Card Number 51**-****-****-**12 Posted Date

Aug 4, 2014

Amount ($43.09)

Auth. Date Aug...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

spy hunter - Cancel

Posted: 2014-09-16 by    Miz Dee
Complaint Rating:  0 % with 0 votes
I see this software has charged my credit card again. I would like the service cancelled. Online it gives you numbers to call depending on what letters your program starts with. I have no idea what these letters are so have no idea what number to call! I am sure this software was uninstalled...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Ratchet Infotech - High pressure extortion tactics

Posted: 2014-09-11 by    D. F
Complaint Rating:  0 % with 0 votes
This company is a complete scam preying on unexperienced users who are having problems with their computer or internet connection. High pressure tactics are used to extort money. They get you to install remote control software and allow them access to your computer. This happened to my mother,...
Complaint comments Comments Complaint country Canada, Ohio, Toronto Complaint category Antivirus Software

Safecart - telechargement pc.cleaner pro.compte debité 2 fois

Posted: 2014-08-24 by    de boeck gilbert
Complaint Rating:  0 % with 0 votes
SafecartLe 05/08/2014, j'ai téléchargé un anti- virus et nettoyeur d'ordinateur "PC CLEANER PRO"d'abord gratuit et puis payant comme d'habitude, lorsque j'ai consulté mon décompte banquaire, rien ne correspondait et mon compte débité...
Complaint comments Comments Complaint country France Complaint category Antivirus Software

Trend Micro - Unauthorized renewal

Posted: 2014-08-22 by    Jon Barton
Complaint Rating:  0 % with 0 votes
My daughter's Visa card was billed for 35.99 - an unauthorized charge for software. What I find really unusual is that a) we never used her card to purchase the laptop nor the antivirus originally, b) we NEVER authorize automatic renewals for anything, and c) there was no request for a...
Complaint comments Comments Complaint country Canada Complaint category Antivirus Software

Bitdefender - Poor technical support

Posted: 2014-08-19 by    Nirvan Sookay
Complaint Rating:  0 % with 0 votes
Bitdefender could not be installed on my computer. A complaint was logged (ticket
2014080413350001) after which I followed the advice but the problem was not solved. Recently there has been no reply from Bitdefender using the ticket log. It has been two weeks and the technical problem...
Complaint comments Comments Complaint country South Africa Complaint category Antivirus Software

10 bit Advanced SystemCare - Totally crashed my computer

Posted: 2014-08-12 by    ALouey
Complaint Rating:  0 % with 0 votes
4292542925


I have just had to reinstall windows 8. Due to blue screen error. At the time I didn't know what caused the blue screen error. After reinstall 8.0 upgraded to 8.1 as I didn't know what had caused the error I didn't want to use the image backup...
Complaint comments Comments Complaint country United Kingdom, England|Worcestershire, Worcester| Complaint category Antivirus Software

AVG - Customer Service does not exist

Posted: 2014-08-10 by    albaz
Complaint Rating:  0 % with 0 votes
When I bought AVG Tuneup, AVG actually installed a virus or trojan horse on my computer which changed my preference for NewTab selection. I spent many hours one day trying to rid myself of this abomination, reading complaint files, etc. I tried uninstalling the programs through Windows Programs...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Avira Antivirus Pro - Uninstallable

Posted: 2014-07-30 by    Joseph Haas
Complaint Rating:  0 % with 0 votes
I ordered Avila Antivirus Pro and cannot install it on my computer because of an Avira 2012 module that cannot be uninstalled Because if this I want to cancel Avira and have the amount I paid for it returned!!!

The reference number you assigned to this order is: 61279827. The...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Kaspersky / Internet Security 2014 - No one at kaspersky to contact for customer complaints.

Posted: 2014-07-29 by    Bill Grant
Complaint Rating:  0 % with 0 votes
I purchased Kaspersky Internet Security 2014 on 29th June, 2014. The activation code did not work. Technical support has been unable to fix problem in spite of having sent some twenty odd emails.. I feel I have been cheated out of my money. It seems impossible to make contact with this company...
Complaint comments Comments Complaint country United Kingdom Complaint category Antivirus Software

trend micro titanium max sercuity - no service or product

Posted: 2014-07-28 by    mrcfg85
Complaint Rating:  0 % with 0 votes
I had purchased this product and it will not load on my laptop and cant lo gin as it does not have my details after I receive a email with login and password and key code not working...
Complaint comments Comments Complaint country United Kingdom Complaint category Antivirus Software

AVAST - license invalid or banned

Posted: 2014-07-23 by    avast_sucks!
Complaint Rating:  100 % with 1 votes
Do NOT buy Avast. Once you pay, they do not help you or care about your problems. All they want to do is get into your computer. The tech support on the phone and via email are rude and incompetent. I will NEVER buy or recommend their product again. It is a waste of money. They will also automatically...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

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