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Antivirus Software Complaints

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antivirus software called android armor - debit of a sum of 8929.58 from my account

Posted: 2015-06-14 by    bolaji
Complaint Rating:  100 % with 1 votes
I discovered a sum of 8929.58 naira being charged to my debit card today June, 14 2015 from this company. I purchased their service of antivirus software called Android Armor on the 30th may 2015, a sum of $0.99 was debited from my accoint and I deleted the software from my phone when another...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Norton 360 Premier Edition - Loss of service on 1 of 3 Computers

Posted: 2015-06-01 by    Michael Tangye
Complaint Rating:  0 % with 0 votes
We had an annual Automatic Renewal on 16 January 2015 for three computers which was successful and cost £69.99.
My Norton Billing info:- Name M J TANGYE, Product Serial Number WX4KFWH38XFP
This week on one of the computers Norton instructed us to delete all of the Norton...
Complaint comments Comments Complaint country United Kingdom Complaint category Antivirus Software

Gmail - hacked repretetive

Posted: 2015-05-25 by    AliaaTa
Complaint Rating:  0 % with 0 votes
I have email from google and am always having a hacker problem without resolving--and the apps that is recovering info I don not need a repeat in losing data work and track of online courses..
I had an email hacked could not be used since 7 months analdimma@gmail.com
with my mobile...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Enigma Software Group - I cannot register

Posted: 2015-05-20 by    Tonyrkay
Complaint Rating:  100 % with 1 votes
Have been trynig to reister SPYHUNTER. However, when I try to register all I get is a blank page so that I can try ro finalise the operation it requires me to register. Tht Enigma support will not respond unless this my copy is finalised.This is undoubtedly a catch 22 situation. If I do not...
Complaint comments Comments Complaint country United Kingdom Complaint category Antivirus Software

McAfee full protection - Fraudlent IT Support

Posted: 2015-05-16 by    Maximaphily
Complaint Rating:  0 % with 0 votes
Have been using McAfee for about 5 years. Installed a new workstation computer. New computer also came with a free trial of McAfee LiveSafe. When this expired, my new computer was not protected. I still have 11 months to go on my fully paid for licence. Phone McAfee support to transfer my licence...
Complaint comments Comments Complaint country Australia Complaint category Antivirus Software

Dri*avast Software - Refund

Posted: 2015-05-13 by    anastasia.neketa
Complaint Rating:  0 % with 0 votes
I don't know what company or whoever it was, but I was trying to install a windows 7 on to an old computer I had a month ago 4/15/2015. but I found out it didn't work or it wouldn't work an I do not know why. So then the next day I had brought the computer back to where I had...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

avast tech support - refusing refund

Posted: 2015-05-11 by    chris bence
Complaint Rating:  100 % with 1 votes
on 17th April I purchased Grimefighter for £14.99 from Avast, after trying it three times, it loaded and worked for about two hours, at the end I got message "It's not your fault, we just can't work here. You found a mistake in our engine. No changes have been made to your...
Complaint comments Comments Complaint country United Kingdom Complaint category Antivirus Software

Avast - Paid but never received key

Posted: 2015-04-29 by    G.W.H.
Complaint Rating:  0 % with 0 votes
Got a request to renew my license key. Followed link and paid with credit card. Never recieved license key. After that very frustrating communication with their costumer "support". Provided all the details repeatedly but got automated or standard replies. Credit Card company ensured...
Complaint comments Comments Complaint country Netherlands Complaint category Antivirus Software

enigma - Spyhunter4

Posted: 2015-04-20 by    G.E.T.RAINE
Complaint Rating:  0 % with 0 votes
Spyhunter 4 arrived by accident. I am unable to uninstall it. The perceived Uninstall program is mixed with aggressive advertising.
I am reporting this as a complaint to the UK authorities and to Microsoft.
Please remove Spyhunter 4 from this computer.
G.E.T.Raine...
Complaint comments Comments Complaint country United Kingdom Complaint category Antivirus Software

Kaspersky Total Security - Tech Support Worthless

Posted: 2015-04-10 by    CWKMD
Complaint Rating:  0 % with 0 votes
Never, ever by any products from Kaspersky. I had a password issue that is still unresolved after 10 days. Tech support is incapable of correcting the situation and only will tell me to repeat the same steps over and over even when I inform them that the steps do not work. My comments come after...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Kaspersky Antivirus 2015 - Non-delivery

Posted: 2015-03-23 by    Angry cheated
Complaint Rating:  0 % with 0 votes
Payment confirmed by the bank is through. Kaspersky Malaysia said they cannot trace my order. How come the payment can get through? Where is it gone to? They did not know. I was using their own online order system and the payment was through and yet they did not know about my order??? If they...
Complaint comments Comments Complaint country Malaysia Complaint category Antivirus Software

kaspersky home - renewal fee

Posted: 2015-03-09 by    dath
Complaint Rating:  0 % with 0 votes
Do not renew your subscription with Kaspersky earlier than the last day of your subscription. you lose the coverage - I paid 30 days early and as a result they activated the renewal immediately and now I have paid for a year subscription but only have 335 days left.
despite numerous...
Complaint comments Comments Complaint country Canada Complaint category Antivirus Software

Avast Internet Security - LICENSE CANCELLED EARLY

Posted: 2015-03-05 by    wrscomncents
Complaint Rating:  100 % with 1 votes
Avast Internet SecurityI was issued a 3 year license in February 2013 from Avast Internet Security for which I paid $84.00. On March 4 2015 my license was banned. I called support and was told that my license had expired. The Avast license clearly stated an expiration date of February 2016. It was not only on the...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

avangate bitdefender - Will not respond to refund request

Posted: 2015-02-28 by    madeincanada
Complaint Rating:  0 % with 0 votes
I was automatically charged in the amount of 89.95USD by Avangate for a Bitdefender subscription that was to expire on March 1, 2015. The automatic renewal charge was processed on February 27, 2015.
First of all, I DID NOT wish to have my subscription auto-renewed. Secondly, I was charged...
Complaint comments Comments Complaint country Canada Complaint category Antivirus Software

Norton Anti-Virus Program - Unwanted Renewal

Posted: 2015-02-22 by    Johannes Kohl
Complaint Rating:  0 % with 0 votes
On February 21, 2015 I received by e-mail notification that I was automatically enrolled for another year for NORTON computer security protection on my home computer. Meanwhile my new arrangements for yearly renewal are effected by my service-agent Mr. Wolf-Dieter Zweigler/ wolf@womi.com in...
Complaint comments Comments Complaint country Germany Complaint category Antivirus Software

Kaspersky - tech support

Posted: 2015-02-09 by    brucebalinor
Complaint Rating:  0 % with 0 votes
I am having downloading problems with my computer. I bought the Kaspersky Internet Security and loaded it onto the computer with the disk in the box. I was still having download problems. Sent an e-mail to tech support. The return email gave me a link
to download a diagnostic program....
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

AVG - Failured To Protect Computer From Virus

Posted: 2015-02-06 by    ComFamServ
Complaint Rating:  0 % with 1 votes
Purchased AVG Virus Protection and ran a virus scan everyday. AVG failed to stop the Cryptowall virus from infecting our computers. This resulted in over 20+ years of client data to be destroyed, a significant loss of income, additional financial expense in having to replace the computers, and...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Webroot - AutoRenewal

Posted: 2015-02-05 by    JamieH19
Complaint Rating:  0 % with 1 votes
Bought Webroot Antivirus and Internet security Software a year ago. First they have auto renewal program that you have to opt out of which is explained to you in small print at the very bottom of your welcoming e-mail. Secondly that same paragraph says you'll receive e-mail notification...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Kaspersky - Kaspersky Technical Support

Posted: 2015-02-03 by    Disappointed Kaspersky User
Complaint Rating:  0 % with 0 votes
I have been using Kaspersky Internet Security for 3 years. A few days ago I bougt new licence for 1 year. I tried to activate my licence on KIS 2013. However, licence required newer version of KIS. Hence I installed KIS 2015. After installing KIS 2015, my printer via LPT port is blocked. I contacted...
Complaint comments Comments Complaint country Turkey Complaint category Antivirus Software

NORTON.COM/NS CA - billed for services not requested

Posted: 2015-02-02 by    Nurseinwa
Complaint Rating:  100 % with 1 votes
NORTON.COM/NS CA harged my bank account for 159.99. Have no idea where this came from. I have never had their services nor did I request it at this time. Have no idea how they got my checking account info....
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

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