Antivirus Software Complaints

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Do NOT buy Avast. Once you pay, they do not help you or care about your problems. All they want to do is get into your computer. The tech support on the phone and via email are rude and incompetent. I will NEVER buy or recommend their product again. It is a waste of money. They will also automatically...

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Case Number 1-1-895972645
Refund No. 524011309

On the 27th Jun, an amount of SGD79.63 was charged to my card from "DIGITAL RIVER INT LUXEMBOURG LU" is what it says on my statement for an auto renewal from Trend Micro. I have contacted Trend Micro and demand...

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I paid for the system tweak software back in April of this year, it did not work with my intranet provider. Whom is Telus, the fellow said that they would fix the problem, but to give them a couple of days. I did give them time to resolve the issues but they made the problem worse, so I could...

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I purchased Avast antivirus using Pay pal to pay & never received the software! How can I get a refund? Here is a copy of my order.

Kathy Kern, thank you for becoming an avast! customer
Here is a summary of your order, plus the installation instructions and several links...

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Paid $500. 00 dollars for their service to protect my pc for life and have had more problems than ever had to get nortons to remove them from my pc now all is good the red flags should have been the way they billed me not the whole 500 at one time they did 3 separate transactions back to back...

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RegClean Pro or systweek -- this nefarious crooks have so many names. Once I called Yahoo.com call center and I got them in New Delhi, and they said I have pay 39.99 for reactivating my Yahoo.com account. I asked some probing questions, the supervisor failed and I hung up telling them i DON'T...

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Friday May 16th at 8:00 am, I downloaded a program from PCOPTIMIZER PRO that supposedly would help to clean my computer. I had to call because I could not find the License Key and needed help to find it. A gentleman helped me and I entered PCOP471081. It worked. As usual, I called the bank shortly...

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Sehr geehrte Damen und Herren,
Sie haben unberechtigt zwei mal am 08.04.2014 € 35, 69 von meiner Visa Credit Card abgebucht.
Mit dem Vermerk "DRI SPYHUNTER".952 646 5288.
Ich bitte Sie höflich und dringlich diese Beträge auf mein Konto zurück...

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Overpayment by Norman Scott Reid through safecart


On 15/4 a automatic safecart payment was actioned by your
office re my PC Helper


On my Paypal account


Details are Invoice: spts-v161013-2cvj-q93pm

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I bought the AVG PC Tuneup and also used the free AVG internet security package. I then bought the professional version of the anti-virus security package. I was having trouble upgrading to the Pro version and contacted AVG support. They said they will do the install for me for $14.95 by taking...

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A man named Mr Allen called and asked me I knew that my Microsoft Software Security had ended. I told him no, I did not. He stated that my computer showed a lot of errors and that someone could soon take over my computer. He went inside my computer and showed this to me. He stated that he could...

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I was running McAfee SW on Windows 7 that came with my Lenovo computer and it was starting to become sluggish after two years. I have been working on writing a book and was storing my files there. A few weeks ago I was getting to the point where I was engaging in tedious research and someone...

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I tried to uninstal Ascentive PC protection software through remove programs in control panel on my computer, but their pop-up never went away even though I never downloaded their software. Now they charged me $29.95 for the software I never used. II want a refund and for them to uninstal their...

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I purchased RegClean Pro and was given a Ref. Number( 54670526) also a License Key (OOJDJ5-KRT9MF-FCWK9W-2QHIQ3) neither one of these numbers work to register my software that I purchased. Therefore I am requesting a complete refund for this product.
It also seems that the product brought...

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Bought avast premier total security plus VIP tech support .Because of slow start up time w/windows 7.Bought this service on the 20th of feb, 2014.On the 5th of march 2014 found it was all canceled because subsription had expired??????.Called and asked for refund and was given total run around.Filed...

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I purchased a 3 Licence Kaspersky Internet 2014 product. I tried the Internet renewal facility which did not work. I then contacted customer services on a premium rate number who processed the transaction. I was told the renewal was £44.99 and that the agreement was with Digital River...

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I bought AVAST last July, and picked up so many debilitating viruses since then that I just had to have my computer "deep-cleaned" to the tune of $200. I wanted to send AVAST the bill; but instead just called to get my money back (still under warranty). The technician tried to sell...

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This product did clear a lot of issues on my laptop initially. But when I did not renew coverage for budgetary reasons... Poof!... All my originals issues resurfaced. I still had a month left on my subscription but suddenly I was back where I started!...

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I have been repeatedly charged by this company to the total of $87.48 AUD over the last 2 months for a service that I googled but MOST CERTAINLY DID NOT sign up with. There is absolutely no way I knowingly committed to these ludicrous charged for an Android anti virus app!!! I have emailed their...

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On January 24, 2014 I purchased Norton 360 for $19.99 over the internet. I am unable to download this. I contacted the company on that same date and have not yet had a reply. This has been charged to my credit card. I would like either a refund or a way to download this product. My order confirmation...