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Antivirus Software Complaints

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spy hunter - Cancel

Posted: 2014-09-16 by    Miz Dee
Complaint Rating:  0 % with 0 votes
I see this software has charged my credit card again. I would like the service cancelled. Online it gives you numbers to call depending on what letters your program starts with. I have no idea what these letters are so have no idea what number to call! I am sure this software was uninstalled...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Safecart - telechargement pc.cleaner pro.compte debité 2 fois

Posted: 2014-08-24 by    de boeck gilbert
Complaint Rating:  0 % with 0 votes
SafecartLe 05/08/2014, j'ai téléchargé un anti- virus et nettoyeur d'ordinateur "PC CLEANER PRO"d'abord gratuit et puis payant comme d'habitude, lorsque j'ai consulté mon décompte banquaire, rien ne correspondait et mon compte débité...
Complaint comments Comments Complaint country France Complaint category Antivirus Software

Trend Micro - Unauthorized renewal

Posted: 2014-08-22 by    Jon Barton
Complaint Rating:  0 % with 0 votes
My daughter's Visa card was billed for 35.99 - an unauthorized charge for software. What I find really unusual is that a) we never used her card to purchase the laptop nor the antivirus originally, b) we NEVER authorize automatic renewals for anything, and c) there was no request for a...
Complaint comments Comments Complaint country Canada Complaint category Antivirus Software

Bitdefender - Poor technical support

Posted: 2014-08-19 by    Nirvan Sookay
Complaint Rating:  0 % with 0 votes
Bitdefender could not be installed on my computer. A complaint was logged (ticket
2014080413350001) after which I followed the advice but the problem was not solved. Recently there has been no reply from Bitdefender using the ticket log. It has been two weeks and the technical problem...
Complaint comments Comments Complaint country South Africa Complaint category Antivirus Software

10 bit Advanced SystemCare - Totally crashed my computer

Posted: 2014-08-12 by    ALouey
Complaint Rating:  0 % with 0 votes
4292542925


I have just had to reinstall windows 8. Due to blue screen error. At the time I didn't know what caused the blue screen error. After reinstall 8.0 upgraded to 8.1 as I didn't know what had caused the error I didn't want to use the image backup...
Complaint comments Comments Complaint country United Kingdom, England|Worcestershire, Worcester| Complaint category Antivirus Software

AVG - Customer Service does not exist

Posted: 2014-08-10 by    albaz
Complaint Rating:  0 % with 0 votes
When I bought AVG Tuneup, AVG actually installed a virus or trojan horse on my computer which changed my preference for NewTab selection. I spent many hours one day trying to rid myself of this abomination, reading complaint files, etc. I tried uninstalling the programs through Windows Programs...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Avira Antivirus Pro - Uninstallable

Posted: 2014-07-30 by    Joseph Haas
Complaint Rating:  0 % with 0 votes
I ordered Avila Antivirus Pro and cannot install it on my computer because of an Avira 2012 module that cannot be uninstalled Because if this I want to cancel Avira and have the amount I paid for it returned!!!

The reference number you assigned to this order is: 61279827. The...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Kaspersky / Internet Security 2014 - No one at kaspersky to contact for customer complaints.

Posted: 2014-07-29 by    Bill Grant
Complaint Rating:  0 % with 0 votes
I purchased Kaspersky Internet Security 2014 on 29th June, 2014. The activation code did not work. Technical support has been unable to fix problem in spite of having sent some twenty odd emails.. I feel I have been cheated out of my money. It seems impossible to make contact with this company...
Complaint comments Comments Complaint country United Kingdom Complaint category Antivirus Software

trend micro titanium max sercuity - no service or product

Posted: 2014-07-28 by    mrcfg85
Complaint Rating:  0 % with 0 votes
I had purchased this product and it will not load on my laptop and cant lo gin as it does not have my details after I receive a email with login and password and key code not working...
Complaint comments Comments Complaint country United Kingdom Complaint category Antivirus Software

AVAST - license invalid or banned

Posted: 2014-07-23 by    avast_sucks!
Complaint Rating:  100 % with 1 votes
Do NOT buy Avast. Once you pay, they do not help you or care about your problems. All they want to do is get into your computer. The tech support on the phone and via email are rude and incompetent. I will NEVER buy or recommend their product again. It is a waste of money. They will also automatically...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Trend Micro - Refund

Posted: 2014-07-09 by    kelly koh
Complaint Rating:  0 % with 0 votes
Case Number 1-1-895972645
Refund No. 524011309

On the 27th Jun, an amount of SGD79.63 was charged to my card from "DIGITAL RIVER INT LUXEMBOURG LU" is what it says on my statement for an auto renewal from Trend Micro. I have contacted Trend Micro and demand...
Complaint comments Comments Complaint country Singapore Complaint category Antivirus Software

Cleverbridge System Tweak Software - I cancelled my order back in early may and I have not received my money back to date.

Posted: 2014-06-28 by    Gordon Andrew
Complaint Rating:  0 % with 0 votes
I paid for the system tweak software back in April of this year, it did not work with my intranet provider. Whom is Telus, the fellow said that they would fix the problem, but to give them a couple of days. I did give them time to resolve the issues but they made the problem worse, so I could...
Complaint comments Comments Complaint country Canada Complaint category Antivirus Software

Digital River /Avast Antivirus - not installed

Posted: 2014-06-24 by    kraggs01
Complaint Rating:  0 % with 0 votes
I purchased Avast antivirus using Pay pal to pay & never received the software! How can I get a refund? Here is a copy of my order.

Kathy Kern, thank you for becoming an avast! customer
Here is a summary of your order, plus the installation instructions and several links...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Go Techs 247 web virus safety site PC - Ripped off

Posted: 2014-06-24 by    LYNNZ
Complaint Rating:  0 % with 0 votes
Paid $500. 00 dollars for their service to protect my pc for life and have had more problems than ever had to get nortons to remove them from my pc now all is good the red flags should have been the way they billed me not the whole 500 at one time they did 3 separate transactions back to back...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

RegClean Pro - Scamming, spamming, blocking computer

Posted: 2014-05-22 by    Kate_22J
Complaint Rating:  100 % with 6 votes
RegClean Pro or systweek -- this nefarious crooks have so many names. Once I called Yahoo.com call center and I got them in New Delhi, and they said I have pay 39.99 for reactivating my Yahoo.com account. I asked some probing questions, the supervisor failed and I hung up telling them i DON'T...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

license key PCOP471081 - charged twice per my MASTER card

Posted: 2014-05-16 by    Elizabeth Cantarero
Complaint Rating:  0 % with 0 votes
Friday May 16th at 8:00 am, I downloaded a program from PCOPTIMIZER PRO that supposedly would help to clean my computer. I had to call because I could not find the License Key and needed help to find it. A gentleman helped me and I entered PCOP471081. It worked. As usual, I called the bank shortly...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

DRI Spyhunter - Software

Posted: 2014-04-22 by    Markus Kaiser
Complaint Rating:  0 % with 0 votes
Sehr geehrte Damen und Herren,
Sie haben unberechtigt zwei mal am 08.04.2014 € 35, 69 von meiner Visa Credit Card abgebucht.
Mit dem Vermerk "DRI SPYHUNTER".952 646 5288.
Ich bitte Sie höflich und dringlich diese Beträge auf mein Konto zurück...
Complaint comments Comments Complaint country Germany Complaint category Antivirus Software

PC Helper - Charged through Safecart

Posted: 2014-04-20 by    Norman Reid
Complaint Rating:  0 % with 0 votes
Overpayment by Norman Scott Reid through safecart


On 15/4 a automatic safecart payment was actioned by your
office re my PC Helper


On my Paypal account


Details are Invoice: spts-v161013-2cvj-q93pm

Complaint comments Comments Complaint country Australia Complaint category Antivirus Software

Avg Anti-virus - Incompetence

Posted: 2014-04-19 by    John R. Tkach
Complaint Rating:  0 % with 0 votes
I bought the AVG PC Tuneup and also used the free AVG internet security package. I then bought the professional version of the anti-virus security package. I was having trouble upgrading to the Pro version and contacted AVG support. They said they will do the install for me for $14.95 by taking...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Kbk Infotech - My Computer

Posted: 2014-04-12 by    Essie L Kirkpatrick
Complaint Rating:  0 % with 0 votes
A man named Mr Allen called and asked me I knew that my Microsoft Software Security had ended. I told him no, I did not. He stated that my computer showed a lot of errors and that someone could soon take over my computer. He went inside my computer and showed this to me. He stated that he could...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

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