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Zynga Poker Complaints & Reviews

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Zynga Poker - got ripped off

Posted: 2015-07-20 by    Dianna61
Complaint Rating:  0 % with 0 votes
I had made a purchase yesterday for chips I bought 15, 600'00 for ten dollars. it registed on the board and I played a few games and left. I won some lost some but score stayed pretty much the same. when I came back my points were gone and I had nothing. I don't know what happened. I want a refund or the same amount of points credited to my account. Please help me settle this problem I like everything about your website and would like to continue to play on it. Thank you for your time...

Zynga Poker - chips hacked

Posted: 2015-02-24 by    Raheel123
Complaint Rating:  0 % with 1 votes
thrice it happens with me. I win chips by playing poker all the time as its a great fun, but every time i got ma account suspended. i want to know why is that so?? why my account did not get banned when i have less amount of chips?? i had never ever violated the terms and conditions of the game so why my account got banned when i have billions in my account?? Please return my chips back....

Zynga Poker - Rigged

Posted: 2015-01-02 by    Tomikat
Complaint Rating:  100 % with 1 votes
Zynga poker is the most rigged site in the history of online poker. How can a company who has massive funding not create a legitimate poker app that doesnt cheat players on the last card every other hand. Its absurd!!! No matter how good a player you may be or how patient you are zynga will ultimately cheat you of your skills by giving the pot to some moron on a 2 percent chance win and this happens regularly. I cannot wait for someone to create a poker app that puts zynga out because of their indifference to real problems with their garbage software....

Zynga Poker - Zynga poker is rigged

Posted: 2014-12-25 by    Mitch Andrew
Complaint Rating:  0 % with 0 votes
Zynga poker is 100 percent rigged for the last 2 years i have been unable to have any decent wins. Ive been over $50m but now it's impossible for me to even win a $100k tournament which in turn has made me miss out on winning potentially hundreds of millions or even billions. I refuse to purchase chips, maybe that's why i don't win anymore, you can only win if you purchase chips. I can't even win when i have the best hand because somehow the river card always seems to be in favor of someone else. Zynga poker used to be fair and it didn't matter if you had purchased chips...

Zynga Poker - Zynga Poker is Crooked!

Posted: 2014-12-24 by    mowiolson49
Complaint Rating:  100 % with 1 votes
Zynga is the most crooked company in existence. I built up over 97 million chips and never used foul language or took any chance of violating their TOS. I had pocket aces and another player with pocket kings went "all-in". After I won the hand he accused me of cheating. Yeah Right. Then he claimed that he reported me. I was sure that was no big deal since I had absolutely no idea how to cheat using my telephone to play the game. 30 minutes later I was banned. After 3 days they let me back on but took 97 million chips away from me. I now play "Poker Deluxe". I'm certain that the biggest problem...

Zynga Poker - use of cheats in the game actively encouraged by zynga

Posted: 2014-11-18 by    jules2014
Complaint Rating:  0 % with 0 votes
myself and friends of mine who do at times buy poker chips on this site as we all use it as a fun way of getting together are now feeling like winning on this site is like fighting a losing battle. We feel that Zynga have now managed to spoil a decent game.

We now feel that the use of bots and other ways of cheating is not actively encouraged by Zynga as a way of earning more when people buy chips from this site to continue playing. I understand that this is a business but there is nothing done about the continued use of bots and cheats on this site. They no longer have an email address...

Zynga Poker - Banned my account when i had 350 millions

Posted: 2014-04-12 by    shekhar karol
Complaint Rating:  0 % with 0 votes
whenever i win big amount on zynga poker, they will ban my account on an account of violation of terms of services. when it happened for the first time i thought it might be a mistake but didn't took it too seriously. that time i was ripped off for over 100 million chips. and then i was banned when i won around 54 millions. i asked for the reasons behind the ban. but i didn't got a email reply. and this time they have banned my account as soon as i won 350 millions in my account. when i won't have much chips my account has never violated any terms of services. but whenever i will...

Zynga Poker - Bad pay outs

Posted: 2014-04-01 by    Adam_carroll3@yahoo. Com
Complaint Rating:  0 % with 0 votes
About zynga poker help me understand for example if their are two aces on the table and u and someone else wins with a three of a kind u have a ace and a king and the other person has a ace and a 5 its a split pot at times and other times the higher card win dosent matter who put the most in the pot. Next problem someone wins with 2 pair and someone wins with a pair of 6s and u have a pair of kings and the person with 2 pair gets paid and the one with a pair of 6 and i get nothing again everyone put in the same amount whats the deal here with zynga please inform me adam_carroll3@yahoo.com...

Zynga Poker - Ridiculous

Posted: 2013-11-19 by    Tuumai
Complaint Rating:  0 % with 0 votes
Just got kicked out of three lobbies now when I click sit and choose my amount it doesn't do anything, the other day I won a 200 000 hand and got kicked and received nothing and as I was all in I had nothing, tried to write to you's three times but kept saying unavailable, but yet when I bought chips it worked fine ? This app is honestly the most frustrating disgraceful App I have used and needs to be fixed immediately, sick of spending money on it and getting ripped off for it. P.s it took 5 turns to send this message! This is the message I tried to send them 5 times but still won't...

Zynga Poker - unfair play

Posted: 2013-10-09 by    garygarydan
Complaint Rating:  100 % with 4 votes
I have bought chips from zynga poker on many occassions but wnd up loosing all the chips. Initialy I thought I was playing bad bt over a period of time I have made few observations & have come to realize that zynga poker is cheating people of real money by making them buy chips & making them loose all chips on purpose.over a period of 5 days I have lost 30 mn chips no matter on which table I play.no mattwr how gud a handI have. Maximum chips I have lost is to a flush & that also comes only after I have had two pairs or full house post which I loose to random useless players who habe just joined...

Zynga Poker - California - Zynga Stole My Chips!

Posted: 2013-08-29 by    El Coolios
Complaint Rating:  100 % with 1 votes
Stolen Poker Chips - by Zynga, NOT a Hacker!
I had all of my 2.4 billion chips stolen on 8/21 WHILE I WAS OFF-LINE, and my "hands played" and my "high hand" counts reduced to zero! A hacker can not affect the hands count, so it must be an action by Zynga. I have sent many emails to Customer Support, and yet Carlos L claims to have conducted a "careful check" and yet can not find any record of chips or counts being adjusted. Clearly my account was tampered with in an error or a deliberate action by Zynga.

I am retired and permanently disabled with severe heart problems. My...

Zynga Poker - England, South Yorkshire, Barnsley - closing my account and taking my chips

Posted: 2013-03-07 by    bernadetteallsopp
Complaint Rating:  100 % with 2 votes
Yeasterday i was playing poker and i went all in on a pair of aces and because my mobile played up i lost my had as i was trying to login after my phone played up it kelp say oauth2 error 997 i emailed zynga on the website zynga.com and it said my account was permantly suspended and i had 141 million chips and they have gone as well i dont understand why this as happened ive done nowt wrong i just want my account and my chips back please hope you can help its not fair what zynga have fone i did nothing wrong at all...

Zynga Poker - ACCOUNT BANNED 2.2B

Posted: 2013-03-01 by    Salman Polani
Complaint Rating:  100 % with 2 votes
Dear Sir / Madam

I played poker on 10/M / 20M table . 20M / 40M table and i win approx 2.2B after many days yesterday i play poker on 10M / 20M table and suddenly recieved message that *YOU ARE UNEXPECTFULLy DISCONNEt THE SERVER PLEASE RECONNECT* as i reconnect i recieved message that account has been banned.


Zynga Poker - England, Staffordshire, Stoke-on-Trent - Game stole $1m Chips

Posted: 2013-01-23 by    RYANJONES
Complaint Rating:  0 % with 0 votes
i did the coasterville promo and hit level 10 for 1 million chips i checked my poker they were there i go back on yesterday morning and they were gone ive made numerous complaints but receive no help at all...

Zynga Poker - Texas - Stolen chips

Posted: 2012-12-31 by    Kristin T
Complaint Rating:  40 % with 5 votes
I an so sorry to hear this from all of you. My poker chips from Zynga Poker were stolen yesterday around 2:30 pm (cst). One minute I am playing poker (and cooking at the same time) and I get out of the Zynga Poker site and go to my home page. I get my food out of the oven and come back to the Zynga Poker site and have only 100, 000 chips! I couldn't beleive my eyes! Only 10 or 15 minutes earlier I had $678, 000, 000 million chips! So I started checking my "buddies" and sure enough someone I had just recently "buddied" was on my buddy list not once but twice! When I had been playing earlier...

Zynga Poker - Kentucky, Charleston - Account Suspended

Posted: 2012-12-16 by    Mubi Polani
Complaint Rating:  80 % with 5 votes
Dear Zynga team,

After a very longtime i win approx 500M but next day i was completely shock and surprised that my account is blocked.

I again request you that u can check all my hands which was true and fact i was win with my luck not an any illegal type please recheck please and release my all win chips.

Looking forward to your quick response in this regards.

Thanks and Best Rgards
Mubi Polani...

Zynga Poker - Ontario - Chips taken

Posted: 2012-12-14 by    DAVE RAE
Complaint Rating:  100 % with 2 votes
I had over $7.6 million chips in my account gave $100.000 to a friend of mine. He got the $100gs it was taken out of my account no problem.Logged in the next day now I only have $1.00! where is my over $7.4mil I had when I logged off!!!...

Zynga Poker - England, Greater London - chips gone missing

Posted: 2012-11-21 by    SIENNA06
Complaint Rating:  0 % with 0 votes
i would like to complain about Zynga poker game on Facebook.
3 weeks ago, i had 1.3 billion counts of fake poker chips, 1 day that i didnt get to play, they have reset my account to 1m. and when i complained, they said they could not track where all my chips had gone. they even stop replying to all my emails that i sent them because they said the cased was closed and the decision is final that they wont replaced any of it back. it makes me mad that i dint have any warnings that my account had been tampered with anywhere else and that somebody tried to logged on with my account. the thought...

Zynga Poker - Chips stolen and laptop damaged

Posted: 2012-11-01 by    German Molina
Complaint Rating:  0 % with 0 votes
I was playing zynga poker and suddenly my laptop shut down and when i restarted it, i wasn't able to connect to internet.
I used another laptop and i entered again and all my chips had been stolen. But the worst problem is that i haven't been able to connect to internet after that problem.
Now i cannot connect and i use my laptop to work and study. All the problem was due to zynga security issues and they just say that they are
"unable to verify that the reported loss was the result of a compromise or hack on your account. As a result, i cannot credit any lost chips...

Zynga Poker - Violated Terms & Account Suspended

Posted: 2012-08-13 by    All-In King
Complaint Rating:  100 % with 3 votes
A complaint regards to how Zynga Poker on handling cases on banning individual accounts. I have multiple valid records of purchases on Zynga Poker chips and valid records of winnings but still received messages on 'Your Account Has Been Suspended'. And when i logged a complaint, the feed back that was given to me was not a valid explanation. Zynga did not point out exactly what rule that i had violated & could not reactivate my account. Is this how Zynga works??? Or is this what Zynga can offer to all??? This is a CHEAT to our rights!...

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