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Zynga Poker Complaints & Reviews

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Zynga Poker - Banned my account when i had 350 millions

Posted: 2014-04-12 by    shekhar karol
Complaint Rating:  0 % with 0 votes
whenever i win big amount on zynga poker, they will ban my account on an account of violation of terms of services. when it happened for the first time i thought it might be a mistake but didn't took it too seriously. that time i was ripped off for over 100 million chips. and then i was banned when i won around 54 millions. i asked for the reasons behind the ban. but i didn't got a email reply. and this time they have banned my account as soon as i won 350 millions in my account. when i won't have much chips my account has never violated any terms of services. but whenever i will...
Complaint comments Comments Complaint country India Complaint category Gambling Games

Zynga Poker - Bad pay outs

Posted: 2014-04-01 by    Adam_carroll3@yahoo. Com
Complaint Rating:  0 % with 0 votes
About zynga poker help me understand for example if their are two aces on the table and u and someone else wins with a three of a kind u have a ace and a king and the other person has a ace and a 5 its a split pot at times and other times the higher card win dosent matter who put the most in the pot. Next problem someone wins with 2 pair and someone wins with a pair of 6s and u have a pair of kings and the person with 2 pair gets paid and the one with a pair of 6 and i get nothing again everyone put in the same amount whats the deal here with zynga please inform me adam_carroll3@yahoo.com...
Complaint comments Comments Complaint country United States Complaint category Casinos

Zynga Poker - Ridiculous

Posted: 2013-11-19 by    Tuumai
Complaint Rating:  0 % with 0 votes
Just got kicked out of three lobbies now when I click sit and choose my amount it doesn't do anything, the other day I won a 200 000 hand and got kicked and received nothing and as I was all in I had nothing, tried to write to you's three times but kept saying unavailable, but yet when I bought chips it worked fine ? This app is honestly the most frustrating disgraceful App I have used and needs to be fixed immediately, sick of spending money on it and getting ripped off for it. P.s it took 5 turns to send this message! This is the message I tried to send them 5 times but still won't...
Complaint comments Comments Complaint country Australia Complaint category Gambling Games

Zynga Poker - unfair play

Posted: 2013-10-09 by    garygarydan
Complaint Rating:  100 % with 3 votes
I have bought chips from zynga poker on many occassions but wnd up loosing all the chips. Initialy I thought I was playing bad bt over a period of time I have made few observations & have come to realize that zynga poker is cheating people of real money by making them buy chips & making them loose all chips on purpose.over a period of 5 days I have lost 30 mn chips no matter on which table I play.no mattwr how gud a handI have. Maximum chips I have lost is to a flush & that also comes only after I have had two pairs or full house post which I loose to random useless players who habe just joined...
Complaint comments Comments Complaint country India Complaint category Gambling Games

Zynga Poker - California - Zynga Stole My Chips!

Posted: 2013-08-29 by    El Coolios
Complaint Rating:  100 % with 1 votes
Stolen Poker Chips - by Zynga, NOT a Hacker!
I had all of my 2.4 billion chips stolen on 8/21 WHILE I WAS OFF-LINE, and my "hands played" and my "high hand" counts reduced to zero! A hacker can not affect the hands count, so it must be an action by Zynga. I have sent many emails to Customer Support, and yet Carlos L claims to have conducted a "careful check" and yet can not find any record of chips or counts being adjusted. Clearly my account was tampered with in an error or a deliberate action by Zynga.

I am retired and permanently disabled with...
Complaint comments Comments Complaint country United States, California Complaint category Gambling Games

Zynga Poker - England, South Yorkshire, Barnsley - closing my account and taking my chips

Posted: 2013-03-07 by    bernadetteallsopp
Complaint Rating:  100 % with 2 votes
Yeasterday i was playing poker and i went all in on a pair of aces and because my mobile played up i lost my had as i was trying to login after my phone played up it kelp say oauth2 error 997 i emailed zynga on the website zynga.com and it said my account was permantly suspended and i had 141 million chips and they have gone as well i dont understand why this as happened ive done nowt wrong i just want my account and my chips back please hope you can help its not fair what zynga have fone i did nothing wrong at all...
Complaint comments Comments Complaint country United Kingdom, England|South Yorkshire, Barnsley Complaint category Scam & Fake Checks

Zynga Poker - ACCOUNT BANNED 2.2B

Posted: 2013-03-01 by    Salman Polani
Complaint Rating:  100 % with 2 votes
Dear Sir / Madam

I played poker on 10/M / 20M table . 20M / 40M table and i win approx 2.2B after many days yesterday i play poker on 10M / 20M table and suddenly recieved message that *YOU ARE UNEXPECTFULLy DISCONNEt THE SERVER PLEASE RECONNECT* as i reconnect i recieved message that account has been banned.

*I DONT KNOW WHY MY ACCOUNT HAS BANNED*
*I NEVER VIOLATE TOS OF GAME*
*YOU CAN CHECK ALL MY HANDS I WIN WITH DIFFERENT PLAYER IN DIFFERNT TIME IN DIFFERENT COUNTRIES*
*I NEVER WIN ALL CHIPS TO ONE MAN*
*I NEVER GET ANY TRANSFER CHIPS...
Complaint comments Comments Complaint country United States Complaint category Gambling Games

Zynga Poker - England, Staffordshire, Stoke-on-Trent - Game stole $1m Chips

Posted: 2013-01-23 by    RYANJONES
Complaint Rating:  0 % with 0 votes
i did the coasterville promo and hit level 10 for 1 million chips i checked my poker they were there i go back on yesterday morning and they were gone ive made numerous complaints but receive no help at all...
Complaint comments Comments Complaint country United Kingdom, England|Staffordshire, Stoke-on-Trent Complaint category Scam & Fake Checks

Zynga Poker - Texas - Stolen chips

Posted: 2012-12-31 by    Kristin T
Complaint Rating:  40 % with 5 votes
I an so sorry to hear this from all of you. My poker chips from Zynga Poker were stolen yesterday around 2:30 pm (cst). One minute I am playing poker (and cooking at the same time) and I get out of the Zynga Poker site and go to my home page. I get my food out of the oven and come back to the Zynga Poker site and have only 100, 000 chips! I couldn't beleive my eyes! Only 10 or 15 minutes earlier I had $678, 000, 000 million chips! So I started checking my "buddies" and sure enough someone I had just recently "buddied" was on my buddy list not once but twice! When I had been...
Complaint comments Comments Complaint country United States, Texas Complaint category Gambling Games

Zynga Poker - Kentucky, Charleston - Account Suspended

Posted: 2012-12-16 by    Mubi Polani
Complaint Rating:  80 % with 5 votes
Dear Zynga team,

After a very longtime i win approx 500M but next day i was completely shock and surprised that my account is blocked.

I again request you that u can check all my hands which was true and fact i was win with my luck not an any illegal type please recheck please and release my all win chips.

Looking forward to your quick response in this regards.

Thanks and Best Rgards
Mubi Polani...
Complaint comments Comments Complaint country United States, Kentucky, Charleston Complaint category Books

Zynga Poker - Ontario - Chips taken

Posted: 2012-12-14 by    DAVE RAE
Complaint Rating:  100 % with 1 votes
I had over $7.6 million chips in my account gave $100.000 to a friend of mine. He got the $100gs it was taken out of my account no problem.Logged in the next day now I only have $1.00! where is my over $7.4mil I had when I logged off!!!...
Complaint comments Comments Complaint country Canada, Ontario Complaint category Gambling Games

Zynga Poker - England, Greater London - chips gone missing

Posted: 2012-11-21 by    SIENNA06
Complaint Rating:  0 % with 0 votes
i would like to complain about Zynga poker game on Facebook.
3 weeks ago, i had 1.3 billion counts of fake poker chips, 1 day that i didnt get to play, they have reset my account to 1m. and when i complained, they said they could not track where all my chips had gone. they even stop replying to all my emails that i sent them because they said the cased was closed and the decision is final that they wont replaced any of it back. it makes me mad that i dint have any warnings that my account had been tampered with anywhere else and that somebody tried to logged on with my account. the thought...
Complaint comments Comments Complaint country United Kingdom, England|Greater London Complaint category Gambling Games

Zynga Poker - chips stolen and laptop damaged

Posted: 2012-11-01 by    German Molina
Complaint Rating:  0 % with 0 votes
I was playing Zynga poker and suddenly my laptop shut down and when I restarted it, I wasn't able to connect to Internet.
I used another laptop and I entered again and all my chips had been stolen. But the worst problem is that I haven't been able to connect to Internet after that problem.
Now I cannot connect and I use my laptop to work and study. All the problem was due to zynga security issues and they just say that they are
"unable to verify that the reported loss was the result of a compromise or hack on your account. As a result, I cannot credit any lost...
Complaint comments Comments Complaint country United States Complaint category Gambling Games

Zynga Poker - Violated Terms & Account Suspended

Posted: 2012-08-13 by    All-In King
Complaint Rating:  100 % with 3 votes
A complaint regards to how Zynga Poker on handling cases on banning individual accounts. I have multiple valid records of purchases on Zynga Poker chips and valid records of winnings but still received messages on 'Your Account Has Been Suspended'. And when i logged a complaint, the feed back that was given to me was not a valid explanation. Zynga did not point out exactly what rule that i had violated & could not reactivate my account. Is this how Zynga works??? Or is this what Zynga can offer to all??? This is a CHEAT to our rights!...
Complaint comments Comments Complaint country Malaysia Complaint category Gambling Games

Zynga Poker - Missing poker chips

Posted: 2012-08-11 by    kennethtriestatyahoo.com
Complaint Rating:  0 % with 0 votes
My Zynga poker account has been hacked four times in less then a month now. I have called Zynga support numerous times and had my chips returned twice, but now they have suspended my account and I cant get a straight answer from them. I am ready to file a lawsuit against Zynga for theft. I have already spoken to my lawyer about this, and it is considered theft. There is no reason why they cannot return stolen chips. I have sent them emails asking why my account has been suspended and I get no response back from them. If you havent called Zynga about your missing chips, the number is 1-800-762-2530....
Complaint comments Comments Complaint country United States Complaint category Online Scams

Zynga Poker - Missing chips while playing

Posted: 2012-08-04 by    Yassin1295
Complaint Rating:  100 % with 2 votes
my account had $205m poker chips on it, i was playing on a table..when suddenly my chips went down to 20m(that was the amount i sat on the table, only that was left).I think my account was hacked..as there was an unrecognized devised who logged into my account...help me to get my chips back

i played in the rules to win that...i have a friend who was on the same table..she has witnessed that...

i sent that complaint 3 times to the zynga customer service but NO REPLY from them..that's not acceptable!...
Complaint comments Comments Complaint country Mauritius Complaint category Gambling Games

Zynga Poker - the poker take money

Posted: 2012-07-25 by    jenny kolarov
Complaint Rating:  0 % with 0 votes
Yesterday I had 70 million in Zynga poker, I sent my friend 50 millions, The next day we went to poker and had each one hundred thousand Please take care about it, I'd like my money back. Thank you...
Complaint comments Comments Complaint country Israel Complaint category Wedding Services

Zynga Poker - security flaw missing chip

Posted: 2012-07-15 by    Andre Dj
Complaint Rating:  100 % with 4 votes
If you think of buying Poker chips from Zynga, THINK AGAIN and READ THIS... it only takes less than 2 minutes and you may decide yourself what the best for you ...

I had previous bad experiences with Zynga Poker: Missing or LOST Chips, I made complaints, lots of them, but you know... they never return the chips back, not too mention paying attention seriuosly to investigate those incidents... But recent incident took my attention beyond other bad experiences due to the fact that i have upgraded my FB security account and the incident happened right in front of my nose.
Complaint comments Comments Complaint country Indonesia Complaint category Gambling Games

Zynga Poker - California - RIPPED OFF MILLIONS OF CHIPS

Posted: 2012-06-29 by    RICHARD GABALDON
Complaint Rating:  100 % with 1 votes
BEEN HACKED INTO AND, ZYNGA WANTS ME TO PAY 25.00 TO RESOLVE THE ISSUE I HAVE PAID REAL MONEY TO BUY CHIPS JUST GET THEM RIPPED OFF. I DON'T THINK ITS FAIR THAT I HAVE TO PAY ZYNGA POKER MORE MONEY JUST TO SEE WHAT HAPPNED TO THE MONEY I HAVE ALREADY PAID, IF THIS MAKES ANY SENSE TO YOU IT DOSEN'T TO ZYNGA...
Complaint comments Comments Complaint country United States, California Complaint category Gambling Games

Zynga Poker - Iowa - Glitch taking Chips Zynga Refuses to recognize

Posted: 2012-06-06 by    jbterry141
Complaint Rating:  50 % with 2 votes
I was enjoying playing Zynga poker so I spent a few bucks on chips to play at the higher tables I was winning at the table but I noticed my chip balance wasn't showing the chips I had won when I left the table I was playing at my winnings disappeared and my chip balance never did reflect what I won I complained to zynga they sent me an email saying they investigated my account and chips were lost in normal game play but if something does happen to take a snap shot of the glitch. So I did, sent it to zynga explained once again what was happening and they blamed the hand strength meter in the...
Complaint comments Comments Complaint country United States, Iowa Complaint category Gambling Games

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