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Complaints on "Norton Anti-Virus"

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Norton Anti-Virus

Posted: 2008-03-28 07:50:44 by James Bagley [send email]
Double billed
Complaint Rating:  100 % with 6 votes
On 3/15/2008 I recieved a e-mail message that my Norton Anti-Virus account had expired and I needed to contact them and re-new immediately or lose that protection. I followed directions and re-newed my account at that time, recieving an order number and assuming the transaction was completed....
Comments United States Internet Services

Norton Anti-Virus

Posted: 2008-04-23 02:26:51 by Keith Tytler [send email]
Norton Anti-virus charges
Complaint Rating:  0 % with 0 votes
On 29th of March I was charged on my Visa £30.00 for Symantec Renewal 276165600 and on 4th of April I was charged £29.99 by Dri* symantec UK www.Myord.com for the same protection.
How do I receive a rebate of one of these amounts.

Keith Tytler...
Comments United Kingdom Internet Providers

Norton Anti-Virus

Posted: 2008-04-17 08:23:04 by Michele Colonna [send email]
double charge for renewal
Complaint Rating:  0 % with 0 votes
I was doubled charged on my account for renewal of Norton anti-virus protection for my computer. One occurred on 2/12/2008 and the second one showed up on the next bill dated 3/21/2008. The charges were different each time. one was for $59.99 & the other for $49.99. I would like this rectified...
Comments United States Unauthorized Charges

Norton Anti-Virus

Posted: 2008-04-12 12:41:32 by willis cashman [send email]
Double billing!
Complaint Rating:  0 % with 0 votes
On March 19, 2008 I extended my Norton internet security for Windows xp & up graded as well, to accommodate additional computers (Order # 772769123) @ $69.98. On March 29 you charged me for a Norton annual renewal @ 52.99. Some how or other someone in your organization failed to notice the...
Comments United States Unauthorized Charges

Norton Anti-Virus

Posted: 2008-04-06 04:36:07 by Elaine Scholler [send email]
anti-virus
Complaint Rating:  0 % with 0 votes
I ordered one yr, .of protection. I have paid for it by credit card (and it has appeared on my monthly statement and is paid) yet I keep getting pop ups that say my coverage has exoired. I have used this process for a few yrs. and never had a problem before....
Comments United States Computers & Accessories

Norton Anti-Virus

Posted: 2008-04-01 04:15:11 by william boisvert [send email]
renewal without permission
Complaint Rating:  0 % with 0 votes
My anti-virus was renewed wiothout my permission and my credit card was charged $50.49. I do not use the norton product in my computer any more. I have removed the norton anti-virus from my machine a few months ago. I would like the $50.49 charge removed from my capital one bill removed....
Comments United States E-Shopping

Norton Anti-Virus

Posted: 2008-03-24 15:02:46 by Barb Bowman [send email]
Charged my credit card without my consent to renew!
Complaint Rating:  0 % with 0 votes
Norton charged my credit card and renewed my anti virus without my consent. I was charged over $70 2 years ago and was unable to use the anti-virus software because my email would not work with it....
Comments United States Computers & Accessories
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