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Norton 360 Complaints

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Norton 360

Posted: 2007-10-30 by Anthony Robert Hudson [send email]
LiveUpdate function problems
Complaint Rating:  100 % with 3 votes
I have now spent at least 20 hours trying to get the LiveUpdate function of Norton 360 software to work! At least 12 hours of this has been online with there so called 'analyst' when they have taken remote control of my computer,but still seem unable to get it to work.The rest of the...
Comments United Kingdom Software & Games

Norton 360 - South Australia, Cambrai

Posted: 2008-01-03 by ronald atkinson [send email]
Error product download
Complaint Rating:  0 % with 0 votes
My norton internet security 2007 subscription was running out so i upgraded to norton 360.
Norton 360 product code TH63MC2XFYC6VF7V2QX6P4RXY
Norton AntiBot prod code 32GTVEDDSX3RJ9XPARMWJX4FU
I have lost my Norton System works program
Comments Australia Software & Games

Norton 360

Posted: 2008-07-29 by Matt [send email]
Product does not work/BAD SUPPORT
Complaint Rating:  0 % with 0 votes
Purchased Norton 360 for $59.95. Indicates I have 4 items that need to be fixed, will not let me fix them!! So I try support, allowed online access to my laptop to 4 different reps over the course of 5 hours, they assured me all was well, rebooted my computer and could not reconnect to them....
Comments United States Software & Games

Norton 360 - Hawaii, Waipahu

Posted: 2008-04-07 by Kim Ansagay [send email]
Unnecessary charges!
Complaint Rating:  0 % with 0 votes
I was into twenty somewhat days till expiration of my subscription so I signed to renew and when i received my bill it showed two charges $59.99 and a $62.69 i don't know what this is. I have filed a dispute with my credit card company....
Comments United States Software & Games

Norton 360

Posted: 2008-08-22 by Mike [send email]
dodgy practices
Complaint Rating:  0 % with 0 votes
it was pretty cheeky to send me an email telling me that you were going to automatically charge my credit card for a renewal.

what really annoys me though, and this has happenned to me before, is that when you ask me to install the update and i dont, my email stops working.
Comments New Zealand Airlines

Norton 360

Posted: 2008-08-21 by Hal Sanderson [send email]
Computer slow
Complaint Rating:  0 % with 0 votes
Since I installed the Norton 360, 2 year product, my computer runs very slow and If it does not improve I will not be putting any Norton renewal back on this computer....
Comments United States Other

Norton 360

Posted: 2008-08-20 by Colleen Battle [send email]
Stopping 60 days free trial
Complaint Rating:  0 % with 0 votes
I never wanted to try Norton 360, but I got a brand new computer, and it wouldn't continue if I didn't try Norton 360. I wanted to cancel my free 60 day trial. I finally found a way to cancel these services by this email. It hasn't been the full 60 days. I don't want to be...
Comments United States Software & Games

Norton 360 - Mississippi, Corinth

Posted: 2008-08-08 by James L Chambers [send email]
couldn't download change to another
Complaint Rating:  0 % with 0 votes
Your company charge Two 2 of my credit cards with norton 360 I don't have never one now..Please take it off my credit cards A.S.A.P. you charge to last 4 number 7885 and 5977 I wrote you and call you about it bring charge to my accounts then i received my other card and you had charge it...
Comments United States Internet Services

Norton 360

Posted: 2008-07-10 by Nicolas Sierra [send email]
Charged me three times
Complaint Rating:  100 % with 1 votes
I try to download the norton protection and it took me three time to get it into the computer so they end up charging me three time to my debit account....
Comments United States Phishing

Norton 360 - Florida, Pompano Beach

Posted: 2008-07-09 by John Buerer [send email]
Norton limits use unnecessarily
Complaint Rating:  0 % with 0 votes
We have Norton 360 loaded on three office PCs. In the last 30 days before renewal, the program is causing problems on all three computers. In the one I am using, it will not allow Auto Protect unless and until I renew, even though I have paid for the product during the 30 day period. That kind...
Comments United States Airlines
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