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Kroger Complaints & Reviews

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Kroger - Worthless coupons

Posted: 2014-09-04 by    Dan Carter
Complaint Rating:  0 % with 0 votes
Kroger sent me valuable customer discount for Tai Pei Single Serve Entrees that they no longer carry. Thanks for nothing Kroger. Maybe I should start shopping at a different grocery store....
Complaint comments Comments Complaint country United States Complaint category Food

Kroger - sales paper

Posted: 2014-08-02 by    charlotte pryor
Complaint Rating:  0 % with 0 votes
Putting the sales paper in Wednesday's paper has caused confusion. Why not put it back in Sunday's paper with all the rest like it was PLEASE. Thanks...
Complaint comments Comments Complaint country United States Complaint category Other

Kroger - Harassment & retaleation

Posted: 2014-07-05 by    Skye211983
Complaint Rating:  0 % with 1 votes
I was hired a little over a month ago, everything was going well for the first two weeks. I was constantly told by other managers how good I was doing in my position. But one Manager started to treat me like I was a moron, I tried to call out one day cause I was sick but he told me "To suck it up and get my *** to work" well I came into work that day even though I was sick as a dog. I was about two hours into my shift and the manager called one of the other employees to the office he made her come down and state right in front of me that he was allowing her to go home cause she was sick,...
Complaint comments Comments Complaint country United States Complaint category Bullying and Harassment at Work

Kroger - Georgia - employee treatment

Posted: 2013-03-10 by    parrotbay
Complaint Rating:  100 % with 2 votes
I am an employee of Kroger. I very seldom complain to my supervisors about others. I had a coworker make some very inappropriate false comments about myself. The coworker is on first name basis with Kroger's head HR offices and known to stir up trouble. I went to my immediate supervisor and the store manager, I was told by one he didn't want to hear about it at all. He refused to listen. In fact as soon as I brought the name up he shoOK his head and walked off. The other said she is allowed to say whatever. When I asked him to please ask the coworker to keep their distance ( I just wanted...
Complaint comments Comments Complaint country United States, Georgia Complaint category Employers

Kroger - Texas, Richmond - Refund

Posted: 2013-02-17 by    texangirl
Complaint Rating:  0 % with 0 votes
I went in and bought a Maybelline lip color, keep in mind that in grocery stores you aren't allowed to try it on or anything and I respect these rules. However at home when I used it the same day, it made my lips peel, meaning that it didnt react correctly with my lips. For me to keep it would have been a waste of money. I tried returning it to Kroger, used it ONCE, but the manager was so ridiculously rude, he flat out told me he refused to give me the refund. I told him my situation and said nope, I even told him I bought a foundation there last week and was able to successfully refund it...
Complaint comments Comments Complaint country United States, Texas, Richmond Complaint category Cosmetics

Kroger - Tennessee, Dyersburg - Harrassment

Posted: 2013-01-26 by    Who's Watching the Store?
Complaint Rating:  0 % with 0 votes
Manager Mike Stevens, Lake Rd., Dyersburg, Tn., insists that before he will order new uniforms for male employee, he must come to Mr. Stevens office and let him measure employee's inseam personally. Kroger CEO, Dave Dillon, I don't know where you spend your $2+ million dollar annual salary, but perhaps you should take a little side-trip to red-neck country, cause you've got a sick boy running/ruining? your store. You will find him in his office, cramming Honey Buns in his mouth and washing them down with a diet Mountain Dew. Dave, you ain't in Kansas anymore!...
Complaint comments Comments Complaint country United States, Tennessee, Dyersburg Complaint category Food

Kroger - Michigan - cash payroll check

Posted: 2013-01-19 by    Ms. Nenrod
Complaint Rating:  0 % with 1 votes
I have never cash a payroll check before with you guy's. And after you call number on the slip they can't really tell you anything about why there system of cash payroll check or anything what kind of help this company is offereing. People to cash a payroll or income tax cash if on body can't get the service they offereing it's a mess want until people try to cash there tax checks. Hope this company set up a better system of helping customer because it really suck BAD and customer service can't tell why they could not cash my cash a waste of time of call and waiting for...
Complaint comments Comments Complaint country United States, Michigan Complaint category Other

Kroger - Tennessee, Nashville - Inquiry

Posted: 2013-01-17 by    Casper7065
Complaint Rating:  0 % with 1 votes
Are you going to charge a credit card fee used for payment of products and/or do you already incorperate the fee you have to pay compamy card company for processing? I would appreciate hearing your response as I'm sure many customers would....
Complaint comments Comments Complaint country United States, Tennessee, Nashville Complaint category Credit Cards

Kroger - Probation

Posted: 2013-01-04 by    Unfairness2013
Complaint Rating:  0 % with 0 votes
I have worked for Kroger for almost 2 years. I have been put on probation for excessive absence. Every time I have written proof from my doctor urgent care er or surgeon . Supposably I have 13 offenses ... Have no idea where that came from I am only aware of these. Vomiting. Almost falling to the floor leaving early went to doctor . Have excuse. 2nd had bleeding and rushed to hospital left work early ended up having ectopic pregnancy and had to have surgery as it was fatal. Was out 5 days. Then got flu went to urgent care with recurring fever and pain doctor excuse for 48 hrs off due to contagious!...
Complaint comments Comments Complaint country United States Complaint category Employees

Kroger - Michigan, Holt - refusal to reconize kroger card

Posted: 2012-12-05 by    larry lincoln
Complaint Rating:  0 % with 0 votes
my kroger discount card was refused because the new scanner would not recognize it the clerk was to lazy and refused to enter the numbers manually was told to just leave and get a new card. question why would i get a new card when i will never shop kroger again.
larry lincoln
lincoln4926@gmail.com...
Complaint comments Comments Complaint country United States, Michigan, Holt Complaint category Food

Kroger - Kentucky, Louisville - check fee

Posted: 2012-10-27 by    pkp123
Complaint Rating:  0 % with 0 votes
I think that 50.00 for a resubmission fee for a check is too high!! It did not cost Kroger 50.00 for that transaction and they were able to do it without authorization or my consent.....
Complaint comments Comments Complaint country United States, Kentucky, Louisville Complaint category Unauthorized Charges

Kroger - Krogers does not care about employees hygiene

Posted: 2012-09-27 by    Stople
Complaint Rating:  0 % with 0 votes
Krogers does not care about employees hygiene I know an employee that does not wear deodorant brush his teeth or wash his clothes u all still let him work for u he hasn't showered in two months thats nasty....
Complaint comments Comments Complaint country United States Complaint category Department Stores

Kroger - suspended imdefinitely

Posted: 2012-09-18 by    maryandme
Complaint Rating:  0 % with 0 votes
I was recently suspended indefinitely from Kroger. I've been working there for about 6 months and had 2 no call no shows and the most recent absence I called and for because the starter went out in my car. I look for a ride all day and couldn't find 1 so I called back up there. I told my boss I couldn't find a ride and probably wasn't going to make it in I came in the next morning for my shift and they told me to come sign a piece of paper and go home. it said I was going to get suspended indefinitely. if I talk to my union representative what are the odds that I will get my...
Complaint comments Comments Complaint country United States Complaint category Other

Kroger - Texas - Kroger threw away my wallet?

Posted: 2012-09-10 by    Heights Mom
Complaint Rating:  0 % with 0 votes
Hi, Kroger!
Me again!
Let's review our one month "anniversary", shall we?
-I leave my wallet at the 11th St. store here in the Heights in Houston due to a problem with a homeless man and security and trying to get out of a bad situation quickly at Jesus' cashier station (yes, I know my cashier...I even know he works only till 1 p.m., so I never see him in the afternoon
-By 2 p.m. I miss my wallet, go back to your Customer Service where an employee gives me a blank look and shows me a box full of junk which is the "lost and found"...I decide...
Complaint comments Comments Complaint country United States, Texas Complaint category Other

Kroger - Kentucky, Louisville - Bad service

Posted: 2012-09-08 by    laporsha c
Complaint Rating:  0 % with 0 votes
Went to place and order for a birthday cake. No one ever ask if I needed help.I had to ask who was in charge of the bakery. Finally a young man looked up and ask what I need? He was very nice. I told him what I wonted and if he could do what I ask? He proceeded to ask the cake decorator. Which is who should have took my order. She looked up and was very nasty and said, I don't know if I can do that and countiue to walk off. The young man didn't know what to say to me. So I proceeded to ask if she could call me and let me know ahead of time if she could put the hello kitty pic on the cake....
Complaint comments Comments Complaint country United States, Kentucky, Louisville Complaint category Products & Services

Kroger - unsafe environment

Posted: 2012-07-12 by    ooouch
Complaint Rating:  13 % with 8 votes
I purchased groceries out of kroger grocery store. An employee was outside watering the plants. Water flowing everywhere. I tried to make it to my car with no such luck. Fell on my tail. Groceries were soaked. I was scraped up. In return, no I am sorry would you like something to clean your scrapes, nothing! Had me to fill out a incident report. A joke. Kroger said they are not responsible for what happened to you, your clothes, or your srapes. How about in return I will never shop this food chain in my life....
Complaint comments Comments Complaint country United States Complaint category Food

Kroger - Kentucky, Covington - Discrimination is my best guess <.<

Posted: 2012-06-06 by    FluffyOne
Complaint Rating:  17 % with 6 votes
I went to Krogers today to pick up some iced tea because my husband enjoys drinking it. Everything went fine until I went to the check out lane & the employee who bagged my drink asked me when I was due! Look I know that I'm fluffy (fat) but I'm not pregnant! Look, I have a hard enough time tying to lose the weight I've got to loose with out someone asking me when I'm going to have a child! Seriously it was none of her business & she shouldn't have asked me that to begin with. It's discriminatory against women who are struggling with their weight, who can't have...
Complaint comments Comments Complaint country United States, Kentucky, Covington Complaint category Employees

Kroger - Ohio, Hyde Park - Wrongly accused

Posted: 2012-03-10 by    benwilliams
Complaint Rating:  0 % with 0 votes
I urge ALL consumers to boycott Kroger's. I was FALSELY ACCUSED of shoplifting there and was arrested. I went into a Kroger store last week and was buying several bottles of wine for a party hosted by several members of my congregation - let me also say that I am an ordained minister. None of this meant anything to the Kroger manager. Anyway, they had a sale on a bottle that I buy regularly for everyone - a Cambria pinot noir that normally sells for $23/bottle was down to $18/bottle. So I took my little brown handbasket with four bottles of wine in it back out to where the shopping carts were...
Complaint comments Comments Complaint country United States, Ohio, Hyde Park Complaint category Food

Kroger - I don't understand how they could allow such terrible customer service

Posted: 2012-01-31 by    Dunay
Complaint Rating:  100 % with 1 votes
My husband bought me roses and a balloon at Kroger at 2150 Dixie Hwy on Valentines Day. The roses came with a coupon for a free dozen roses within some future dates. My husband gave the coupon to me, he works way to much to try to get there again, so I brought the coupon in to get the free roses. I had my Kroger card on my key chain, and sometimes I use my phone number to earn my points. So the cashier was starting to try my cards on my keys as this person claiming to be the assistant manager, Jackie was the only name I could get, yelling at me and the clerk that "you have to have the card...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Kroger - Georgia, Bonaire - Store Accident

Posted: 2012-01-24 by    Debisue8
Complaint Rating:  100 % with 2 votes
I tripped and fell over the Express Sign at the Kroger in Bonaire, GA hurting my right knee. In fact, it swelled up like a grapefruit immediately and the assistant manager saw this. They had me write a statement and then told me the manager would contact me to file an incident report. The manager never contacted me. Instead, I receive a call "Unknown caller" and she said, "I know you're feeling really good today." I said, "Excuse me, who is this." She repeated again that I was feeling well and when I questioned again she said her name was (name redacted) and she...
Complaint comments Comments Complaint country United States, Georgia, Bonaire Complaint category Food

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