Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website  

Kroger Complaints & Reviews

Sort by: Date | Popularity

Kroger - Most complex and confusing receipt

Posted: 2015-10-04 by    Reviewer46825
Complaint Rating:  0 % with 0 votes
Kroger has the most complex and confusing receipt as well as on the price screen when scanning items I have ever experienced. Kroger cares more about how much money they claim to save you (very bold) so I can’t even see what the costs of items are (not in bold). We believe Kroger does this because they do not want us to detect if they bill us wrong. If they do bill us wrong (and we catch it!!), I have to go and wait in line at customer service while my ice cream is melting to get my money back. Also, Kroger does not want us to be able to figure it out while in line, because it will hold up the...

Kroger - Failure to coordinate return recalled of items

Posted: 2015-09-02 by    Reviewer33457
Complaint Rating:  0 % with 0 votes
I went to Kroger 1001 N Beckley yesterday to return black pepper and garlic powder that Kroger had distributed a return call that I had purchased around the month of May. There was only one person in the Customer Services counter with a line of 10 people and growing to be serviced. I asked a clerk directing traffic to the auto check out lanes if this is where I needed to return recalled items for exchange. She wasn't knowledgeable but assumed that's what I'd have to do since it was a return. The manager passed and I asked if he was the manager and he replied, "Yes!" I explained...

Kroger - Smokers

Posted: 2015-08-04 by    cbmarie
Complaint Rating:  0 % with 0 votes
This location has a picnic table outside the front of the store where the employee smokers go (Assumingly) on their breaks. Customers have to walk by this area entering and leaving the store. It is very off-putting and inconsiderate to say the least. Bystanders should not be forced to be subjected to others' second hand smoke in a business establishment. Hopefully management will deem this inappropriate and relocate the "smoking station". Thank you....

Kroger - Customer service

Posted: 2015-04-18 by    Scottie6319
Complaint Rating:  0 % with 0 votes
First let me say that I have been a Kroger customer for many years I moved from Smyrna, Tn. to Murfreesboro, tn. a few years ago and have beenn shopping at the Kroger store at 2949 Old Fort Parkway Murfreesboro, Tn. 37128. Most of the store employees are nice and helpful; some spend more time socializing with each other than working. But my real problem began with an African American pharmacist that gave me incorrect information that caused a great deal of problems not only with filling my prescription, but also with my doctor’s office. I brought my prescription in paper form to the above...

Kroger - Bait And Switch

Posted: 2015-04-12 by    chris198
Complaint Rating:  0 % with 0 votes
Me and the wife went tv shopping the other day, at fred meyers. They had a 48" led tv posted for 399.99, but no statistics. So we asked to see the stats on the tv. The sales associate asked his manager if he knew more about this tv. They ended up showing us 4k tv with roku, and explained that roku pretty much makes it a smart tv. We were sold how could a deal like this be so good.
The electronic manager went to the back for some time, and brought out a box. I went to grab it from him, and he insisted on bringing it up to the counter for us. So we let him.

After we purchased...

Kroger - Unprofessional pharmacist

Posted: 2015-03-13 by    sherri123456789
Complaint Rating:  0 % with 0 votes
the pharmacist on duty called my ordering physician to verify a prescription and then proceeded to tell the physician some very personal issues i have had in the past. The physician said i am very aware and this was a very long time age. My question is how does this pharmacist know my personal life history and why would she feel the need to try to hurt me like this. This is in no way her job or her business. I am filing a lawsuit and hope kroger takes this seriously as she is a danger to their business....

Kroger - Kroger Fires because He's White

Posted: 2015-01-22 by    Bob, CPA
Complaint Rating:  0 % with 0 votes
I can not believe that Kroger Corporate is letting its
Lakeland, TN Store Managers (Jerry Towers),
Memphis, TN Regional Mangers (Tersa Turley), and
Memphis Area, TN HR Managers (Nigel Vareen)
Fire someone because they are WHITE and not black like them.

I can not believe that Kroger lets this racism go on....

Kroger - The store General Manager

Posted: 2014-12-31 by    Rebecca P08
Complaint Rating:  0 % with 0 votes
I went to the fuel center on 12/29/2014. I went there to fill up my tire. I attempted to use their air pump but it only made my tire worse until it was a flat as a pancake. I am pregnant and we do not have any cell phones due to us trying to save money. I went to the booth to ask them for a phone to call my husband for help. The assistant said he didn't have a phone so I asked a few of the people at the gas station. When I was walking around to the pumps, the store manager came up to me and told me not to be bothering his customers! I shop at this store 5-7 days a weeks and typically spend...

Kroger - Mississippi, Vicksburg - Management

Posted: 2014-10-09 by    anoyomious
Complaint Rating:  0 % with 0 votes
The owner/ boss really needs to come to store number 466. And work the fuel center and see what his management is doing.this store needs to replace all managers.the employees are working their butts off, with no respect from management.something really needs to be done.if I was owner of this store I would replace every manager.they are not management material.this store is going downhill fast.someone help the hard workers that makes this store work.kroger 466...

Kroger - Unfair pay

Posted: 2014-09-22 by    rxtech38475
Complaint Rating:  0 % with 0 votes
As an employee, I feel that I shouldn't feel threatened if I question my pay.
Last year, in June, I got my RX tech certification and got a raise for that. My manager waited until after my raise went into the system to do my yearly evaluation so the eval raise would take effect on the new payrate. However, that's not what happened. I was told that I wasn't going to be given that raise on top of the certification raise because my eval was for the time period before my certification was effective. However, i would get back pay for the time between the due date of my eval and the...

Kroger - Worthless coupons

Posted: 2014-09-04 by    Dan Carter
Complaint Rating:  0 % with 0 votes
Kroger sent me valuable customer discount for Tai Pei Single Serve Entrees that they no longer carry. Thanks for nothing Kroger. Maybe I should start shopping at a different grocery store....

Kroger - service

Posted: 2014-08-31 by    Hate Drug Ripoffs
Complaint Rating:  0 % with 0 votes
I have Humana insurance, one of the largest and most common insurance carriers, yet when I went to went to pay for my prescription I was told that the insurance company didn't cover the medication. When I asked why, it was actually Krogers who did not have a contract or whatever with Humana. My wait was about 2 hours, I was in a lot of pain while I watched the techs pretty much screw around behind the counter, and then they told me that. That information should be revealed to the customer when you turn in your prescription with your insurance card or at least have a big sign posted so the consumer...

Kroger - Harassment & retaleation

Posted: 2014-07-05 by    Skye211983
Complaint Rating:  50 % with 2 votes
I was hired a little over a month ago, everything was going well for the first two weeks. I was constantly told by other managers how good I was doing in my position. But one Manager started to treat me like I was a moron, I tried to call out one day cause I was sick but he told me "To suck it up and get my *** to work" well I came into work that day even though I was sick as a dog. I was about two hours into my shift and the manager called one of the other employees to the office he made her come down and state right in front of me that he was allowing her to go home cause she was sick, she started...

Kroger - Georgia - employee treatment

Posted: 2013-03-10 by    parrotbay
Complaint Rating:  100 % with 2 votes
I am an employee of Kroger. I very seldom complain to my supervisors about others. I had a coworker make some very inappropriate false comments about myself. The coworker is on first name basis with Kroger's head HR offices and known to stir up trouble. I went to my immediate supervisor and the store manager, I was told by one he didn't want to hear about it at all. He refused to listen. In fact as soon as I brought the name up he shoOK his head and walked off. The other said she is allowed to say whatever. When I asked him to please ask the coworker to keep their distance ( I just wanted...

Kroger - Texas, Richmond - Refund

Posted: 2013-02-17 by    texangirl
Complaint Rating:  0 % with 0 votes
I went in and bought a Maybelline lip color, keep in mind that in grocery stores you aren't allowed to try it on or anything and I respect these rules. However at home when I used it the same day, it made my lips peel, meaning that it didnt react correctly with my lips. For me to keep it would have been a waste of money. I tried returning it to Kroger, used it ONCE, but the manager was so ridiculously rude, he flat out told me he refused to give me the refund. I told him my situation and said nope, I even told him I bought a foundation there last week and was able to successfully refund it...

Kroger - Tennessee, Dyersburg - Harrassment

Posted: 2013-01-26 by    Who's Watching the Store?
Complaint Rating:  0 % with 0 votes
Manager Mike Stevens, Lake Rd., Dyersburg, Tn., insists that before he will order new uniforms for male employee, he must come to Mr. Stevens office and let him measure employee's inseam personally. Kroger CEO, Dave Dillon, I don't know where you spend your $2+ million dollar annual salary, but perhaps you should take a little side-trip to red-neck country, cause you've got a sick boy running/ruining? your store. You will find him in his office, cramming Honey Buns in his mouth and washing them down with a diet Mountain Dew. Dave, you ain't in Kansas anymore!...

Kroger - Michigan - cash payroll check

Posted: 2013-01-19 by    Ms. Nenrod
Complaint Rating:  0 % with 1 votes
I have never cash a payroll check before with you guy's. And after you call number on the slip they can't really tell you anything about why there system of cash payroll check or anything what kind of help this company is offereing. People to cash a payroll or income tax cash if on body can't get the service they offereing it's a mess want until people try to cash there tax checks. Hope this company set up a better system of helping customer because it really suck BAD and customer service can't tell why they could not cash my cash a waste of time of call and waiting for...

Kroger - Probation

Posted: 2013-01-04 by    Unfairness2013
Complaint Rating:  0 % with 0 votes
I have worked for Kroger for almost 2 years. I have been put on probation for excessive absence. Every time I have written proof from my doctor urgent care er or surgeon . Supposably I have 13 offenses ... Have no idea where that came from I am only aware of these. Vomiting. Almost falling to the floor leaving early went to doctor . Have excuse. 2nd had bleeding and rushed to hospital left work early ended up having ectopic pregnancy and had to have surgery as it was fatal. Was out 5 days. Then got flu went to urgent care with recurring fever and pain doctor excuse for 48 hrs off due to contagious!...

Kroger - Kentucky, Louisville - check fee

Posted: 2012-10-27 by    pkp123
Complaint Rating:  0 % with 0 votes
I think that 50.00 for a resubmission fee for a check is too high!! It did not cost Kroger 50.00 for that transaction and they were able to do it without authorization or my consent.....

Kroger - Krogers does not care about employees hygiene

Posted: 2012-09-27 by    Stople
Complaint Rating:  0 % with 0 votes
Krogers does not care about employees hygiene I know an employee that does not wear deodorant brush his teeth or wash his clothes u all still let him work for u he hasn't showered in two months thats nasty....

Share with Others

Contact Us


Going-Out-of-Business Sales Scam
Going-Out-of-Business Sales Scam
more videos More Videos
RSS Feed