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Jack In The Box Complaints & Reviews

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Jack In The Box - California, Palm Desert - Rude Service

Posted: 2015-10-01 by    Jack Stroud
Complaint Rating:  0 % with 0 votes
I answered a survey on September 30, 2015. At the end of the survey, I was offered an alternative to the "2 free tacos" I chose the "Buy one Jumbo Jack, get one free" Both night time managers refused to honor the offer. They called the day manager and I was advised he also would not honor the offer! All indicated that I was not the first to come in with the same situation, so they were aware of what was going on after answering the survey. What happened to the "customer is right"?...

Jack In The Box - California, Farmersville - Unfair Terminations of Job

Posted: 2015-09-22 by    Sukijinder Singh
Complaint Rating:  100 % with 1 votes
I worked at Jack in the Box, Farmersville, CA for four years. I have been harassed by co-workers and the day manager. After being harassed, I finally spoke up, upon which I was fired as a "bully". The manager refused to hear my side of the story at all and as I left the employees of Jack in the Box actually laughed at me and made statements they knew I would be fired. I believe this was the goal of the co-workers in the first place. Many times I have spoken to the day manager, George and was told he "has his own issues and does not want to hear anything about it." Every time I ask for help or as...

Jack In The Box - Unfair

Posted: 2015-09-22 by    Unknowtoyou1
Complaint Rating:  100 % with 1 votes
I worked at jib 76 the manager there is careless about employees has lots of favoritism among employees only her friend employees get enough hours to work while the others get cut drastically until you end up quitting (to prevent her from firing you) she makes you feel unworthy by telling you not good enough ...working conditions in that place is really bad ...workers never get credit a lot of the employees there complaint they are scare of speaking up ..because if you do your hours get cut, if your late your hours get cut, if you have an illness your hours get cut, if have children and their sick...

Jack In The Box - Texas, Port Arthur - Port Arthur Texas Rachalle manager worker is not managing the employees

Posted: 2015-09-17 by    Brandon Ceaser
Complaint Rating:  0 % with 0 votes
Went to the Drive Thru and the Manager was getting personal with the Customers and the workers waiting for her to get violent and argue....

Jack In The Box - California, Lemon Grove - Rude Customer service and manager

Posted: 2015-09-07 by    Frustratd Customer
Complaint Rating:  0 % with 0 votes
on 9/5 at approx. 8:00 am I tookmy daughter to Jack in the Box 7979 Broadway Lemon Grove Ca she walked inside to get her food and ordered several things and asked for a cup of water - the girl behind the counter refused to give her a cup of water said it would mess up the inventory? What? The manager came to speak with my daughter by the way her name is Amber she is 34 years old and he refused as well? She wanted a cup of water for her 4 year old son?? We left went to another Jack in the Box 7015 Broadway Lemon Grove - drove through no problem - very courteous - ordered same food they very kindly...

Jack In The Box - California, Moreno Valley - rude & poor customer service from the morning manager

Posted: 2015-08-14 by    Reviewer72883
Complaint Rating:  0 % with 0 votes
August 14, 2015

I went to jack in box at 14485 Moreno Beach Dr. Moreno Valley, CA. 92555 for breakfast this morning. I ordered a grilled egg sandwich & 2 fresh hash browns well done. I was brought out a breakfast burrito & 2 hash browns which 1 was barely warm and not cooked all the way & the other one was like cooked twice in grease to make it appear well done & very greasy & hard.the manager brought out my corrected sandwich and I told her politely the hash browns were no good and she took them and thru them in the trash can right beside me and never offered me new ones. she just...

Jack In The Box - wrongful termination

Posted: 2015-05-25 by    stevi spayd
Complaint Rating:  0 % with 0 votes
my disable wife she suffers from seizures was terminated 5/24/15 after 20 dollars she left on top of safe on camera then other employees in and out the office money disappears last person around money was asst. manager Tyler he was written up while my wife was fired even though the cameras show her not taking the money just forgetting it she suffers from seizures and jack in the box knows this she has provided doctors notes the incident happened 5/19/15 the day corporate manger screamed and demeaned my wife in front of the store for not sending people home and calling to many employees in to work...

Jack In The Box - Cold fries and wrong sandwich

Posted: 2015-04-03 by    mad mother of one
Complaint Rating:  0 % with 0 votes
Me and my family went jack in the box on Perkins and ordered our food we had to wait for 30 to 45 minutes and we were the only ones in the restaurant at the time...my family had received their food and I was still waiting on my food...10 minutes later I got my food when I got in the truck to leave I took a bite of one of my fries and they where cold!!! I took my blazing bacon chicken sandwich out and it was missing the bacon. I took my food back inside and told the manager what was wrong with my food and he apologize for the mix up and he would fix my food over! All he did wa re-dropped my fries...

Jack In The Box - Attic

Posted: 2015-03-30 by    divorcedman
Complaint Rating:  0 % with 1 votes
Finally putting puzzle pieces together, I worked at local fast food restaurant (JintB) with Keith, supposedly the nephew of the landlord and he told me his uncle was very rich and powerful person, and that he had killed someone in the past and drug them into the attic of a residential building, not sure if that was this building or somewhere else, he had told me that his uncle owns apartments here in troy, but not sure if this is them. what bothers me is that i can hear someone in the attic all times of day and night, and that there were prior problems with holes in the ceiling covered by wood patch...

Jack In The Box - service

Posted: 2015-02-12 by    Gail Crain
Complaint Rating:  100 % with 1 votes
I visited the Easley Jack in the box this morning 02/12/15 and a young African American lady was at the window for the drive thru. She went to hand me back my change and she slammed in in my hand making the change go onto the ground. I let her give me my tea and asked her to get me the change that was on the ground and she stated she can NOT open the register for any reason, so I was out 38 cents. I asked her to get the manager because it was too much to just leave there, and her attitude was awful. She stomped off, but did not get the manager, she came back turned the key in the drawer and slammed...

Jack In The Box - My 10 year old daughter

Posted: 2015-02-12 by    Artimese Yarbrough
Complaint Rating:  0 % with 0 votes
Me and my family went inside Jack In the box and placed an order and when we got our order it wasn't rite because when we got in the car my daughter seen that her order wasn't rite so me and Her went back inside I went in first and my daughter dirty even make it all the way in and she slip and went up in the air and fell hard I know it was hard because I heard it and not one employee came to check to see if she was ok or ask her was she ok and I feel like that wad not rite because we eat there all the time a and not once was they concerned about my 10 year old daughter health and I feel...

Jack In The Box - my visit

Posted: 2015-02-10 by    mariela sanchez
Complaint Rating:  0 % with 0 votes
I came in the for my first visit in a while and was very pleased with my guest service, she had a beautiful smile, she made sure i was comfortable, we laughed at her name tag saying (lipitta) I got exactly what I paid for, my order was correct, my food was delicious thank the cook and just because of the wonderful guest service I got I will be returning unto this store....

Jack In The Box - where do I start

Posted: 2015-01-20 by    mrbigcrush100
Complaint Rating:  0 % with 0 votes
on Jan.20th 2015 at 14:30 I pulled into the drive thru and placed an order. the server (Chris) who I found out later was "as he said" "the man in charge for now" the manager Jesus was taking a nap as the second assistant explained. anyways, Chris asked me if the order on the screen was right? i told him no. Jack was offering a new item the enchilada taco and i wanted to try them out. I told Chris that he had charged me for the regular "2 for a dollar" tacos and I wanted the new ones. after 3 times of Chris correcting me and telling me that he is right and I am wrong "he said" "its right and I will...

Jack In The Box - stealing

Posted: 2015-01-19 by    jack in the boxxx
Complaint Rating:  0 % with 0 votes
The manager stole a homeless guys backpack while he was cleaning the lobby . and one of the employees tried to hide it from the manager so when she got off she could give it back to the guy. He threatened his employees to fire them if they took the bag and gave it back....

Jack In The Box - False advertisement

Posted: 2014-12-16 by    Nikkie546
Complaint Rating:  0 % with 0 votes
I had a coupon sent home to me from jack in the box. The coupon say two burger for five dollar. When I went there the Hindu man who didn't speak good English rung me up for ten dollar two burger. I complain say hey why coupon say two for five he say he don't know my cash register ring it for ten dollar can't fix it. I say that false advertising in the coupon. He say don't care don't want to buy then don't come back. I ask for manager be say he is the manager I never heard any manager talk like that to not come back. Fake coupon advertising two for five I left and went...

Jack In The Box - Arizona, Tempe - illegal towing and sketchy practices

Posted: 2014-12-11 by    bearcat4life
Complaint Rating:  0 % with 0 votes
Jack in the Box screwed me big time! These people are not running a fast food store they are running a towing business disguised as a fast food store. I parked, went inside and waited for my friend who was having trouble finding me. I walked out, got my friend and came back. My car was gone! I was inside the shop at 7:02 and they towed my car at 7:15.
Someone please sue this fast food shop and teach them a lesson. I had to go to Phoenix, paid over a $150 in a dark alley and got my car back. (They make it look like a drug deal). Is this even legal and what can I do to make sure that I get...

Jack In The Box - 3 months of complaints

Posted: 2014-12-11 by    stefanieinsanantonio
Complaint Rating:  0 % with 0 votes
San Antonio, TX 281/Evans store. Horrible, rude service. Cashier screamed at me to leave when I told her she needed customer service skills. Food was cold after 10 min drive thru wait! SIX calls to corp office in SAN DIEGO finally they told me they agreed to give me a refund but that's all. I assumed my hard work and valid complaints would merit a gift cert or free coupons to keep me as a customer. After schooling the area mgr on how exceptional customer service should be handled he said he can't give me any gift cards. I was in shock, I mentioned that a gesture of good faith to me would...

Jack In The Box - very very rude, cold food when asked for hot,sloppy order

Posted: 2014-11-23 by    waynesha shepherd
Complaint Rating:  0 % with 0 votes
I stopped at your store honestly because it was late (3am) and you guys were the only ones open. Well I placed a 20.19 order and asks if it could please be made fresh. While placing the order the order taker Lisa constantly cut me off and seemed very irritated. I apologized because my children were indecisive about the wait. 75% of my order was cold(tacos, eggs which were gray as well, my box burger was sloppy, and fries were cold. I talked to the gm the following morning about her attitude and how unwelcome she made me feel and he said he would put my name in the book and he would replace my order....

Jack In The Box - Rudeness

Posted: 2014-11-21 by    pissedoffcustomerrr
Complaint Rating:  0 % with 0 votes
My friend and I went through the drive thru to order 20 tacos for my family and I. When I got the the window a worker asked the manager who the 20 tacos were for he responded "dos señoras grandes". My friend is fluent in Spanish and heard him. When confronted he said "no I was offering you free drinks" first of all we are two full white women and at that point he didn't know we understood Spanish so why would he have offered us two drinks in Spanish? When he realized he was caught in his lie he tried offering me all kinds of free food. I asked to speak to his supervisor and he then tells...

Jack In The Box - Nevada, Las Vegas - racist

Posted: 2014-09-08 by    opinion/observation
Complaint Rating:  100 % with 2 votes
Jack in the box is racist. They hire mostly Hispanics. I have gone to several Jack in the Box locations and all I see working there are Hispanics. Surely Hispanics aren't the only people in need of employment....

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