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Jack In The Box Complaints & Reviews

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Jack In The Box - False advertisement

Posted: 2014-12-16 by    Nikkie546
Complaint Rating:  0 % with 0 votes
I had a coupon sent home to me from jack in the box. The coupon say two burger for five dollar. When I went there the Hindu man who didn't speak good English rung me up for ten dollar two burger. I complain say hey why coupon say two for five he say he don't know my cash register ring it for ten dollar can't fix it. I say that false advertising in the coupon. He say don't care don't want to buy then don't come back. I ask for manager be say he is the manager I never heard any manager talk like that to not come back. Fake coupon advertising two for five I left and went...
Complaint comments Comments Complaint country United States Complaint category Food

Jack In The Box - Arizona, Tempe - illegal towing and sketchy practices

Posted: 2014-12-11 by    bearcat4life
Complaint Rating:  0 % with 0 votes
Jack in the Box screwed me big time! These people are not running a fast food store they are running a towing business disguised as a fast food store. I parked, went inside and waited for my friend who was having trouble finding me. I walked out, got my friend and came back. My car was gone! I was inside the shop at 7:02 and they towed my car at 7:15.
Someone please sue this fast food shop and teach them a lesson. I had to go to Phoenix, paid over a $150 in a dark alley and got my car back. (They make it look like a drug deal). Is this even legal and what can I do to make sure that I get...
Complaint comments Comments Complaint country United States, Arizona, Tempe Complaint category Towing

Jack In The Box - 3 months of complaints

Posted: 2014-12-11 by    stefanieinsanantonio
Complaint Rating:  0 % with 0 votes
San Antonio, TX 281/Evans store. Horrible, rude service. Cashier screamed at me to leave when I told her she needed customer service skills. Food was cold after 10 min drive thru wait! SIX calls to corp office in SAN DIEGO finally they told me they agreed to give me a refund but that's all. I assumed my hard work and valid complaints would merit a gift cert or free coupons to keep me as a customer. After schooling the area mgr on how exceptional customer service should be handled he said he can't give me any gift cards. I was in shock, I mentioned that a gesture of good faith to me would...
Complaint comments Comments Complaint country United States Complaint category Fast Food Restaurants

Jack In The Box - very very rude, cold food when asked for hot,sloppy order

Posted: 2014-11-23 by    waynesha shepherd
Complaint Rating:  0 % with 0 votes
I stopped at your store honestly because it was late (3am) and you guys were the only ones open. Well I placed a 20.19 order and asks if it could please be made fresh. While placing the order the order taker Lisa constantly cut me off and seemed very irritated. I apologized because my children were indecisive about the wait. 75% of my order was cold(tacos, eggs which were gray as well, my box burger was sloppy, and fries were cold. I talked to the gm the following morning about her attitude and how unwelcome she made me feel and he said he would put my name in the book and he would replace my order....
Complaint comments Comments Complaint country United States Complaint category Fast Food Restaurants

Jack In The Box - Rudeness

Posted: 2014-11-21 by    pissedoffcustomerrr
Complaint Rating:  0 % with 0 votes
My friend and I went through the drive thru to order 20 tacos for my family and I. When I got the the window a worker asked the manager who the 20 tacos were for he responded "dos señoras grandes". My friend is fluent in Spanish and heard him. When confronted he said "no I was offering you free drinks" first of all we are two full white women and at that point he didn't know we understood Spanish so why would he have offered us two drinks in Spanish? When he realized he was caught in his lie he tried offering me all kinds of free food. I asked to speak to his supervisor...
Complaint comments Comments Complaint country United States Complaint category Food

Jack In The Box - Nevada, Las Vegas - racist

Posted: 2014-09-08 by    opinion/observation
Complaint Rating:  100 % with 2 votes
Jack in the box is racist. They hire mostly Hispanics. I have gone to several Jack in the Box locations and all I see working there are Hispanics. Surely Hispanics aren't the only people in need of employment....
Complaint comments Comments Complaint country United States, Nevada, Las Vegas Complaint category Employment, Staffing, Recruiting Agencies

Jack In The Box - badly managed

Posted: 2014-08-07 by    upset employees
Complaint Rating:  0 % with 0 votes
I work at Jack in the Box in Benson and it is the worst managed fast food restaurant I have ever been to. She doesn't know what she is doing. She picks these employees that get away with everything. She cant schedule. She lets her children back there. She takes whatever she wants. She texts her Employees when there is a problem in a really rude manner. I see people on day to day bases who do not wear gloves. They hardly wash their hands. Shift leaders text in Font of customers. Everyone is told something Different. She doesn't order her stuff right therefore causing a problem for all employees....
Complaint comments Comments Complaint country United States Complaint category Food

Jack In The Box - Fraud

Posted: 2014-03-29 by    Drcrude
Complaint Rating:  0 % with 0 votes
Fraud !!!

Sat morning I stopped on the way to play golf and bought a breakfast sandwich and a milk. I discovered later that the cap on the milk had been OPENED, the aluminum "safety cap" was PUNCHURED and half the milk WAS GONE!!!
Are you kidding me ? UNBELIEVEABLE!!What a scam!!!

They have lost this regular customer....
Complaint comments Comments Complaint country United States Complaint category Food

Jack In The Box - Unreasonable hours, hostile environment

Posted: 2014-02-07 by    Unhappyslave
Complaint Rating:  0 % with 0 votes
I work at jack in the box #514 and ever since the new management took over this place has really go to s**t. First I want to complain about the new manager she has 3 months on the job and so far I have not see improvement she can't make the work schedule for employees she sometimes schedule one person to come in is that one person suppose to run counter, drive thru friers and grill all at once while she sits in her office doing nothing. Then the training manager is no better he suppose to be teaching her how to do thing but it seems like all they do is plot against the workers they don't...
Complaint comments Comments Complaint country United States Complaint category Employers

Jack In The Box - Harassment

Posted: 2013-11-19 by    lost employee
Complaint Rating:  100 % with 1 votes
I am scared to loose my job. I have children to support. I have been working at j.I.b for 5yrs with no poor performance. I have put the needs for the restaurant above my kids. Example :working holidays, birthdays. Coming in early staying late etc. I am a hard worker and continue to be bothered with we will fire you. You are replaceable. I have done nothing to deserve being belittled or treated unfairly. Another tl ot a pay raise for working nights I got 0. I had issues with employees they told me how to handle it then git upset when I did. They are trying to get rid of me and it hurts...
Complaint comments Comments Complaint country United States Complaint category Restaurants & Bars

Jack In The Box - Missouri, Saint Louis - Salad

Posted: 2013-08-23 by    JackBox
Complaint Rating:  0 % with 0 votes
I have made (2) attempts to contact the store and no answer. The salad I just pulled from my bag is despicable and I am concerned dangerous to my health. I have taken a photo on my cell phone to distribute. The carrots are liquid and the slime is all over the vegetables. The cucumbers look cooked they are so rank. Very upset as I do not have the option to return to store and get another selection as I am stuck at my office. Therefore, I do not get lunch! The product I picked up should NEVER BE GIVEN TO A CUSTOMER. I WILL NEVER GO TO ANOTHER JACK IN THE BOX IF QUALITY CONTROL ENDANGERS MY HEALTH!...
Complaint comments Comments Complaint country United States, Missouri, Saint Louis Complaint category Fast Food Restaurants

Jack In The Box - California, Citrus Heights - mis treatment

Posted: 2013-08-12 by    ciarra aguilar
Complaint Rating:  0 % with 0 votes
complaint: I work at jack box in citrus heights on antelope rd & sunrise I have a problem with manger sasha she never calls but texts when changing schedule once at 3am she called to tell me to come in an hour late instead of 9am 10am and another time to tell me not to come in but I did not receive text so by the time I was told I was already at work so unprofessional & the other day she told a co worker to tell me when I got to work that I am now not working today after all after I was already at work. If she knew ahead as she did why not call me ?she is very unprofessional and I believe owe's...
Complaint comments Comments Complaint country United States, California, Citrus Heights Complaint category Food

Jack In The Box - Oklahoma, Edmond - fraudulent gm

Posted: 2013-05-05 by    markwilliams
Complaint Rating:  0 % with 0 votes
A team leader was talking to a crew member about finding another job while the gm was at the taco station, of course the gm overheard .but did not say anything . A couple hrs went by gettin close to 3 oclock the TL was scheduled to leavevat 4 to save labor the teamleader asked the gm if she could go home at 3 because labor was high . The gm told her no because she has to have a team leader scheduled 24/7 as the team leadrr turned to walk out the door the gm said to her what .you dont want to work here u dont want to be a TL anymore and before the TL could say anything the gm told her to get out...
Complaint comments Comments Complaint country United States, Oklahoma, Edmond Complaint category Employers

Jack In The Box - Texas, Texas City - Prejudice

Posted: 2013-03-21 by    Wemoe
Complaint Rating:  0 % with 0 votes
The manager gets all of the employees together just to say that i am a racist and that i don't work for the company anymore.Left feeling hurt and confused.I'm pretty sure that what just happened is illegal....
Complaint comments Comments Complaint country United States, Texas, Texas City Complaint category Food

Jack In The Box - Offensive commercial

Posted: 2013-02-24 by    shreft
Complaint Rating:  33 % with 6 votes
The new hot mess burger commercial with the girl raising her top to expose herself is offensive and shouldn't be shown in the middle of the day. They have crossed the line to inappropriate, especially for kids. Although, the girl doesn't show her breasts, the very implication is so blatant, it's offensive and shocking to me. If this commercial is going to run on broadcast TV, run it after 10pm or something. So disappointed in this company. They used to have funny commercials. Makes me sick....
Complaint comments Comments Complaint country United States Complaint category Annoying Commercials

Jack In The Box - California, Modesto - 5 family members working at the same restaurant.

Posted: 2012-10-16 by    Margie 3488
Complaint Rating:  67 % with 3 votes
I'm a worker at jack in the box. The reason for my complaint is that there are five family members working at the same restaurant. It's the mom, two son, one daughter, and the daughter in law. I don't know if this is possible. The thing here is that the manager rosa class is giving them all the good hours. The mom is always in the office with the manager talking bad about all the employees. She bearly works. The son which is a team leader is commiting fraud. I think someone should put a stop to all this....
Complaint comments Comments Complaint country United States, California, Modesto Complaint category Employers

Jack In The Box - I am offended by their commercials

Posted: 2012-09-05 by    Frieke
Complaint Rating:  100 % with 3 votes
I think your TV commercial where they are playing scrabble is very inappropriate and children do not need to see it! It is pretty bad you have to stoop to such a low level putting sex related messages in your commercials! I am offended and i am sure other people are also....
Complaint comments Comments Complaint country United States Complaint category Restaurants & Bars

Jack In The Box - Texas - Drive Thru Window Rude Employee

Posted: 2012-07-28 by    XYZ Advocate 96
Complaint Rating:  0 % with 1 votes
The drive thru “JACK IN THE BOX “employee was very unfriendly. I gave her the order and she did not respond. No acknowledgement by the jack in the box employee. My daughter gave her the order the second time. You’re “Jack in the Box” employee "YOLOVE" responded "You do not need to shout at me". This is the start of "JACK IN THE BOX" RUDE, LACK FRIENDLY OF CUSTOMER SERVICE, AND TOO BUSY AND DON'T BOTHER ME ATTITUDE". I drove to the pick-up window and "YOLOVE" employee attitude did not change. I gave her my debit card...
Complaint comments Comments Complaint country United States, Texas Complaint category Food

Jack In The Box - Drive through scam

Posted: 2012-05-15 by    Oldone
Complaint Rating:  0 % with 0 votes
I had went to jack in the box store number 0399 in arroyo grande, ca and has gone through the drive threw and has a horrible experience. I loved going there before since it was one block from, my, home, but after this i wont be goin back. The lady who was.working drive threw had forgotten my a few items i ordered, and while i was orderi.g told me, “were really husy right now so i cant take that many orders.” I was just truing to order food amd was told i couldnt.i personally would like a refund or something in reenbursment of my unsatisfying visit.

It has become the standard...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Jack In The Box - South Carolina, Greer - Food poisoning

Posted: 2012-05-14 by    Reesymay
Complaint Rating:  0 % with 0 votes
My husband and I had eaten a sirloin burger and a jumbo jack with cheese. In less then 24 hours we both had food poisoning. I tried calling the corporation and filing the complaint but I was told there was nothing that could be done without a full emergency room report. Neither one of us can afford an ER bill right now. I just wanted to let them know About the situation so they could prevent It from happening to someone else. Don't eat at the jack in the box on east wade Hampton blvd in south carolina. It's next to a Walmart. They are very unclean and don't seem to care about there...
Complaint comments Comments Complaint country United States, South Carolina, Greer Complaint category Food

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