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Intoxalock Complaints & Reviews

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Intoxalock - Bad customer service problems with intoxalock

Posted: 2015-08-19 by    Gloria Roman
Complaint Rating:  100 % with 1 votes
I had the intoxalock device five months every time I called for anything it was an hour wait on the phone I payed monthly the service plus u have to pay $20 every time you get the calibration service fee they don't tell you that so I payed $67.99 every time it was time for my calibration the mechanics never received the new device from intoxalock I always had to come back another day not one time I went and the device was there well when the 5 months was up my day was august 12th I was paid up too the DMV said I had to keep it in till august 18th and all these new charges came out now it was...

Intoxalock - Theives!

Posted: 2015-08-18 by    Reviewer77757
Complaint Rating:  0 % with 0 votes
I had this installed on to my daughter's car voluntarily as a safety measure for her. It was installed one month ago and she has been stuck on the road numerous times due to the unit DRAINING the battery. The other day, she had to pay $100 to get the car jumped. This is a new car!
When I called, I told them I would like to get it taken off. It cost $120 to install and $120 to remove. Intoxalock REFUSED to remove future charges for the next two months. I already paid $83 for the first month and now they are charging me $53 for the next two months for a product that I no longer have and KILLS...

Intoxalock - Bad business practices

Posted: 2014-09-05 by    Angry customer916
Complaint Rating:  100 % with 1 votes
The process and cost of installing a intoxalock is horrible. From installers, customer service reps, sales reps and Intoxalock company itself. Why is that once you have your intoxalock installed the company itself can't send your paper work to DMV automatically? When we get our cars smog checked the results go directly to DMV. My paper work was incorrect while installing my intoxalock the same day and I couldn't go to DMV after. I called the company to try and speak with a manager but the sales rep and the customer service reps would not let me speak to a manager. The manager never called...

Intoxalock - Wisconsin, Merrillan - do not sign the agreement

Posted: 2013-07-17 by    sickjewelry
Complaint Rating:  100 % with 1 votes
I totally agree with the person that wrote about someone being killed due to a "Rolling Blow" There were many times that I merged into traffic while blowing into it. It is even worse when you're driving in the snow & it does a "Rolling Blow" I would go into a panic mode :( When I was sick I could hardly breathe into it...I almost had to call the cops ...so they could give me a breathalizer so that I could go to work. I had to call the company and explain that I had a chest cold & could not hardly breathe...I had to wait 15min. then I could drive. I would go into panic mode because I didn't...

Intoxalock - Iowa, Des Moines - Hidden Fees

Posted:    festus farmer
Complaint Rating:  88 % with 25 votes
On Aug.30th 2010 an Intoxalock device was installed in my vehicle. Today is Dec.12th. Since the first day of installtion I have had 5 of the devices installed in my vehicle. I pay a leasing fee of $65 dollars each month and each time they send me a new device they expect me to pay aprox. $92.00 for the new device and not to mention a $15.00 sevice dollar fee to have it installed. Every three weeks this device calls for an automatic lockout service. Why do I have to have this device recalibrated when I have not been drinking! These hidden fees that fall on the innocent person that need this service...

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