Latest Reviews and Complaints
Microwave & dishwasher in my home/Refrigerator rental property
Purchased new appliances in November 2023 for my home, the microwave function board stopped working in less than 1 1/2 years.
Dishwasher is horrible takes 3 and a half hours to wash and dry dishes.
Refrigerator purchased on October 10, 2024 completely stopped working a month after one year of owning. Your products are inferior will never buy again and will let others know never to buy. Purchased a new refrigerator of another brand do not trust your products.
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Warranty is worthless. Service representative downright lie.
I purchased a Frigidaire Portable Air Conditioner and six weeks later it quit working. I called the service-warranty department and they said a new one would be shipped to me and to expect it within ten days. That never happened. I have called no less than 10 times and get the same run around. They act like they are concerned and then put me on hold and...
15 Frigidaire Reviews
Frigidaire’s earns a 1.4-star rating from 15 reviews and 896 complaints, showing that the majority of appliance users are dissatisfied with their home appliances.
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Do not buy this range or anything from frigidaire!
We bought the Frigidaire Gallery 30” Induction Range about a year ago, and it has never worked properly from day one. It was delivered broken. When we requested a replacement, the “new” stove they brought looked like it came straight from a construction site — covered in sawdust, dented all along one side, and clearly used. Because of this, we couldn’t...
Read full reviewFrigidaire has aweful customer support
Bought a Frigidaire side-by-side refrigerator, model number GRSS265AF, 1 month ago. From day 1 it has been making noises similar to an airplane taking off. Have had 3 technicians out to diagnose, to no avail. The last technician wrote up in his service ticket that the unit could not be repaired. Unit is still under warranty. Have been fighting with them to...
Horrible Customer Support
I purchased a Frigidaire refrigerator this month through Frigidaire.com The provision was "free delivery along with an ice maker hose. I requested a delivery date of October 21, knowing it could not be guaranteed. I was told I would receive a call from the delivery person twenty-four hours before their arrival. There was no further communication from...
Read full reviewNo! Do not buy firigidaire.
I purchased a Frigidaire refrigerator in august 2025. In september of 2025 it failed (No refrigeration). There is a 1 year FACTORY warranty, so I called Figidaire. After 3 serviice calls it still is not running , they can not fix it. The next service man is scheduled for November 2025. That is 3 months without a refigerator that I purchased new. NO! DO NOT BUY FRIGIDAIE!
Read full review and 2 commentsSkipped three repair appointments and sent wrong part
My wife and I purchased kitchen appliances for the remodeled home we were moving in after retirement. We purchased all Frigidaire appliances to include refrigerator, oven, dishwasher, and overhead microwave for almost $4,000. Several months ago my wife utilized the self-cleaning mode on the oven and there was some sort of malfunction and the glass window...
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Frigidaire gallery refrigerators are not built to last!
I purchased two Frigidaire Gallery refrigerators (Models FRFS282LAF2 and FRFS2823AD2, made by Electrolux) from Lowe’s in 2023 as part of a $9,000 appliance package that also included two stoves, a dishwasher, and a microwave. One was bought at the Lowe’s Hamburg, NY store and the other at the Amherst, NY store. Both refrigerators are now failing after just...
Read full reviewendless cycle of breakdowns and runaround
Bought a refrigerator from Lowe's 08/2024. Completely died on 07/01/25. Lost everything inside. Sent a repairman out and he said it was the defrost timer. He said it was the 5th one that week on the exact same model that he had seen. Had to wait for the part to come in and then he replaced it. After 30mins the unit started to get extremely hot. I actually...
Read full reviewFridgidaire builds junk!
Model # FFTR1835VW lasted 8 months. Bought Oct 4, 2024 broke down July 2, 2025. called and said repairmen available in my area. Promised a replacement which never happened. Then said they found a repairman. Never showed up never called. rescheduled by email for a month later 8/19/2025! So you live without a refrigerator until when? Worst customer service...
Read full reviewHorrible warranty.
We bought our Frigidaire Oven and before the one year warranty it began having heating issues. We called and they sent a technician out to repair. After several trips to our house and numerous items replaced the issue was not resolved. The technician they sent was very attentive and tried every avenue to fix the issue. When the technician called the...
Read full reviewTotally disappointed in this appliance.
I purchased my appliance in June 2024. The oven gives very poor results with uneven baking ~ some of my cookies are underdone, some are burnt. And yes, I have the cookie sheet in the right place. There is also no indication in the "instruction" manual how to use the simmer to boil feature. I tried online but no results. This is the 10th stove I have had in my married life, and by far the worst. If this is a sample of Frigidaire "quality", then I would never buy another Frigidaire appliance.
Recommendation: Don't even consider it.
My fridge
Good day! I wanted to do something I never have done. The fridge I purchased from Lowes has been a remarkable disappointment. On the fridge left side on the top three shelves it freezes items even when left two to three inches away from the side. Frigidaire says that this is normal operating and must be done to keep from freezing. Then there is the...
Read full review and 1 commentI bought a brand new Frigidaire upright freezer, mdl
I bought a brand new Frigidaire upright freezer, mdl FFU21M7HWQ, that lacks leveling feet. The customer paperwork expounds on the need for proper leveling to ensure longevity of their product. Yet it is delivered with two of four leveling feet as all four corners are stamped and threaded for leveling screws.
Frigidaire customer service says the customer needs to buy additional feet to level the device that their warranty paperwork claims to be necessary to assure proper operation.
This is ridiculous that they cut corners to the point of shorting the customer leveling screws for which the unit was designed and built to be provided for proper installation...
Good Dishwasher
Overall I like my Professional Frigidaire dishwasher. It cleans my pots and pans very well and it runs quietly. My only issue is that sometimes when I get ready to start a wash, I hit the start button and it doesn't start. I sometimes have to try it 3x before it will work. So, the digital aspect can be faulty but overall it matches my refrigerator and its cleaning does well.
Frigidare model fftr1814ww do not buy
I bought this frigde on 3/7 and on 3/12 litteraly I week to the day the compressor went out and ruined all my food. Im a single grandmother on disability who has custody of all 3 of my grand kids. I get 618$ in foodstamps, thats it! So I just went grocery shopping and spent all the stamps only for this brand new fridge to stop working and everything got ruined. What am I suppose to feed to my babies all month. When they tell me they dont typically refund that? My situation is not typical
Cindy bobrowski
I recently purchased a refigderator from lowes on 3/5/24 and on 3/12/24 litteraly the compressor stopped working and all of my food got ruined. Im a single grand mother on disability who has custody of my 3 grand children. Im on disability and get 618$ a month in food stamps for the kids. So I went shopping the day the new frigde was delivered. After a few days I noticed things in the freezer melting (popsicles, ice cream etc...) then later on that day the same in the bottom part (ie. Milk, butter etc...) was warm. When I checked the freezer it was blowing warm air so not only did it stop it was blowing warm air and 618$ worth of food is ruined... Im desperatley asking for your company to refund this money. Because on top of all of this it is going to take 2 weeks to get new part and fix. What am I supposed to do for 2 weeks with no frigde and 3 small grand children. I purchased it at lowes in monaca pa, and they will not help. Your customer service said they dont help.. Typically...
This is not a typical situation
Please help me and refund my grocery money so I can feed my 3 small grand babies
Cindy bobrowski
896 Frigidaire Complaints
Extended warranty claim for dehumidifier.
Have talked with over a dozen team members in the last 6 weeks to get information about a claim. Have had assurances of approval, ticket numbers, order numbers, and even phone numbers (which were wrong) to check with shipper (RDC).
Seems like I have been scammed.
All team members claim I need to wait 5 days, 7-9 days, 10 days, to get confirmation or approval or replacement information.
I’m no farther ahead than I was 6 weeks and a dozen calls later.
Claimed loss: Bought solicited extended warranty I received in the mail for a Frigidaire dehumidifier. Device failed 2 months after purchase and have been trying to get repair or replacement for over six weeks.
Desired outcome: I want them to send me the new unit I was told was approved.
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Frigidaire refrigerator
Model #GRMC2273CF
Delivered on 12/27/24
Panel quit working. 3 separate repair tickets. The repairman said he could not get the part. He gave me the part number. [protected] He said they would give me a new fridge if they couldn't get the part. They tell me that they can't get the part but that the warranty doesn't cover replacement. They can't tell me when they can get the part. They told me that if I buy the extended warranty, it would cover replacement. So basically the warranty is useless unless I buy the extended warranty. They have no maximum on the time I have to wait for them to get the part.
Desired outcome: Repair it immediately. If you can't get the part, replace the fridge NOW.
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Now they have sent me a noreply email asking for my whatsapp number. I don't have whatsapp and if I did, how do you reply to a noreply email?
In the mean time, I called again. They said they found an alternative part and are sending it to my house. It should arrive in 7-10 business days. I'll be without a fridge for more than a month. If this is how their warranty works, why would I extend it?
I just want to add that the warranty explicitly states repair or replacement.
Model FFFU20F2VW freezer
Purchased Nov 2020 with extended warranty. Delivered Jan 2021. From day 1 had ice build up at bottom of door. Found bottom of door bent up. Would not warranty. Over $200.00 out of pocket to replace. Sill would not seal. Replaced door seal twice at $160.00 each. Would not warranty. Found both side walls bowed out 1 inch. Door reset numerous times. Still doe...
Is Frigidaire Legit?
Frigidaire earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Frigidaire. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Frigidaire has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Frigidaire.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Frigidaire.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Frigidaire and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- While Frigidaire has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 9% of 896 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to Frigidaire. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Professional series fridge
Before the warranty was up, we requested a service tech to come out, as the door adjar alarm was going off at all hours of the night and day. Due to the covid shut down, no one could be sent out. When that was lifted we phoned again as the problem was not resolved. They refused to send anyone saying the warranty was past its 1 year. It is 3in the morning...
Read full complaintSlider Casement Window AC unit Model FFRS1022R1
I feel obliged to write this to inform you of the horrible customer service I received. I had purchased an extended warranty for our window AC unit. I have been quite happy with these window AC units and this one did last 6 years before it failed. I submitted all the necessary documentation and on 7/28/25 I received an email saying that I was eligible for...
Read full complaintFrigidaire refrigerator model #fftr1835vwc; serial #ba43221288
Purchased 11/2024. stopped working 8/7/25, Frigidaire made appointment fo repair for 8/8/2025. Nobody showed up for repair. I hired a local appliance repair cimpany which came the same day,and charged me $250 to replace a defective timer. Frigidaire refuses to refund the $250, even though 1 year warranty is still in effect. POOR PRODUCT and VERY BAD SERVICE
Read full complaintGrfg2353af fridge is junk can't get it repaired
I will not recomend fridgidiare fridges as ther service is terable
been outof a fridge for 4 weeks and 3 service techs later stilll waiting this fridge is 3 mounth old, tech put over 800.00 dollars worth of parts this is folish why not just refund my $1395.00 dollars
sorry but i went out an bought a ge fridge today i guess i am out of 1395.00 dollars
Claimed loss: 1395,00 AN NO FRIDGE
Desired outcome: REFUND NEEDED
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Warranty not honored
In May 18 received my refrigerator since the beginning the refrigerator was not working properly, was beeping the whole day, the freezer does not close, gets a lot of ice in the door of the freezer making difficult to open and the upper part does not cool enough. I have had 5 technicians and they still do not want to replace my refrigerator. If you were...
Read full complaintWarrenty not honored
On May 19, I initiated contact with your team, and a technician was dispatched on May 20. The technician confirmed that the motor was the failed component and advised that a replacement request would be submitted due to the part being unavailable. Since then, I've made multiple follow-up calls: Mid-June: Discovered no request had been submitted Was told a...
Read full complaintMicrowave
I bought a Frigidaire gallery microwave 1 year and 1 month ago stopped working called them said it was out of warranty but scheduled a tech to come out. they booked us an appointment for 2 weeks later they say that's all they had. Had an appointment on Friday, no one showed or called took the day off to stay home all day, called back today and they tell me...
Read full complaintIce machine
My refrigerator is not even 3 years old yet. I purchased a 3 year warranty and even had my ice machine replaced one time. It does not make ice. When it does it makes it so slowly we never have any ice. I am still buying bags of ice which is the main reason I bought a new refrigerator in the first place. I also needed a door replaced and every time I call to...
Read full complaintDishwasher & 2 refrigerators
We been trying to get our 2 refrigerators fixed since february 2025. Both refrigerators stop working. All of our appointments have been canceled, rescheduled or the technician just walks out. We had an appointment on april 4th canceled. April 8th technician walked out, appointment was set for april 22nd, 2025 canceled & rescheduled f9r april 25th, 2025...
Read full complaintRefrigerator/freezer warranty
I bought a brand new top freezer, refrigerator in Aug of 2024, it died 6 months ago. I contacted the warranty department and they insisted I take a day off from work to have a technician inspect the unit. It took several weeks to get a technician to the house and it was determined there was a bad part. The part was ordered and arrived the next day and an...
Read full complaint and 1 commentRange
Purchased a Frigidaire Range from Lowes on Nov 21 and it arrived the following date and the Range has not worked since then and I called and customer service is the worst I have had to deal with I have been without a range for over 30 days and have been told part is coming in and now they tell me that part is out of stock and will not be in till Fed 3 maybe...
Read full complaintCan't get service for my refrigerator
I purchased a basic Frigidaire refrigerator with a top freezer (Model LFTR2045VF) from Lowe's on 8/19/2024. It was delivered the next day. It was working okay until December 21st, just over 4 months. Then, both refrigerator and freezer just stopped working. I followed all the troubleshooting tips to no avail. I started calling for service on Sunday, 12/22...
Read full complaintFrigidaire refrigerator, model lfhb2741pfsa
Well ... I've usually had good luck with Frigidaire products in the past, BUT this one was NOT one of them! * We had a leak coming from the back of our fridge, and called a repairman. He came, pulled the fridge out, and pointed out that the EVAP LINE in the fridge was too close to the outer wall of the back of the fridge, which caused a frost buildup on...
Frigidaire washer/a1 appliance/affordable appliance and t. V repair
Purchase a frigadaire washer oct.2023. Washer was working ok till july 2024 from miller refrgeration. The number e4 was comimg up on the panel. The drum was was wobbling back and forth. Clothes would not spin dry and kept filling up with water sometimes would spin sometimes would not. Had a1 appliance come out. The tech said we needed 4 drum struts.2 week...
Read full complaintRefrigerator - Model FRSS26L3AF
Brought Refrigerator from Lowes paid cash. Delivery was great, no damage at all, installation went as planned. After day 2 refrigerator part of unit froze all contents, unable to use any food had to throw away. Contacted Lowes was told to contact Frigidaire directly which I did. Sadly after 7 in-home trips from technicians, lost 7 days of vacation time off...
Read full complaint and 1 commentBad refrigerator, even worse service
Bought a fridge in June 2023. They had to replace the mid-drawer in and controller in Dec 2023 because opening it or the freezer would cause it to power off. In July/August 2024 mid-drawer started freezing everything and very noisy. Trouble-shooting on my own I figured out the tech who replaced the drawer, never installed the seal or bumpers. 1st service...
Read full complaintRefrigerator
Over $2800 for a Frigidaire Gallery mod: lghd2369tf8, ns: 4a14101236, not even 3 years old and breaking down. I have to put food in my 20 year old spare refrigerator. Last year their service man said he fixed it by squirting silicone caulk around the door area. It didn't fix the problem and now the door shows 5Y EF and it's not as cold as it used to be. I...
Read full complaint and 1 commentAbout Frigidaire
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