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Canadian Tire Complaints & Reviews

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Canadian Tire - Charge for Wrong Auto Parts

Posted: 2015-04-04 by    RRBSF
Complaint Rating:  100 % with 1 votes
Wow, they sell you the wrong auto part and then charge you 20% restocking fee to correct THIER mistake. We are not even talking about some rare part on a forgotten model long since obsolete. We are talking about the front rotors for a Ford F150 one of the most popular vehicles in Canada. THEY got the wrong part number and sent us home with the wrong part and now nothing but grief. Four trips into the city and a $23 restocking fee for their mistake and one long term customer that will NEVER shop there again. Make that dozens of customers that will never shop there again because I intend to tell two...
Complaint comments Comments Complaint country Canada Complaint category Cars, Parts & Vehicles

Canadian Tire - Damage to Car

Posted: 2015-03-16 by    MelissaDD
Complaint Rating:  100 % with 1 votes
December 27, 2014 my father took my car into Canadian Tire (2510 50 Ave Red Deer) in order to install my new winter tires on the front wheels. They told him it would take forty-five minutes to install. An hour and a half later he was told that they were having troubles removing the tires because they were low profile tires. He then waited another half an hour before the car was ready to go. Due to the fact that there had been such a delay, he took special notice of the rims prior to leaving. Upon inspection, he noticed that the rims had been significantly damaged. He immediately asked to speak with...
Complaint comments Comments Complaint country Canada Complaint category Cars, Parts & Vehicles

Canadian Tire - Incompetent Staff and Accused of stealing.

Posted: 2015-01-28 by    Allan Oen
Complaint Rating:  50 % with 2 votes
Don't normally vent or complain but after the horrible service received felt I needed to. I went to put a payment on my canadian tire Mastercard Which I have done hundreds of times. I usually save up my cash and put a large amount on it all at once. Just makes me feel like I'm making a bigger difference. Amy way I was putting a $3300 payment on card and they had to have the staff count it 4 times. No one obviously ever counts that much cash. I don't mind I understand it's alot of cash so fine by all means I have counted it myself twice so I know it's right. Well after no...
Complaint comments Comments Complaint country Canada Complaint category Department Stores

Canadian Tire - Ontario, Toronto - Non Cooperation

Posted: 2014-12-19 by    Atiqur Rahman
Complaint Rating:  0 % with 0 votes
Think 100 times before you purchase- Magellen 5255T

If you want to make yourself Panic, Trouble, Miserable, or want to Kill yourself buy this product. If you buy this its make your life miserable. As this product starts very slowly taking the time to start minimum 10-15 minutes, not give you proper direction, maybe you will discover yourself another place 30 km from your destination, because of wrong direction. Not entirely that some major road it will not show like “EGLINTON AVENUE WEST”. I purchased this from Canadian tire within one month they replace this. Now it is...
Complaint comments Comments Complaint country Canada, Ontario, Toronto Complaint category Retail Stores

Canadian Tire - Timing Belt

Posted: 2014-12-08 by    ivanDee
Complaint Rating:  0 % with 0 votes
A month ago, my 2001 Honda Odyssey stopped running in the middle of the street. Unable to get it running myself, I had it towed to the nearest service center I knew of, which turned out to be at 2681 Danfrth Ave. in Toronto. After doing their $90 'diagonstic', they determined that the timing belt was broken. Not being familiar with the type of engine that was in my van, I didn't know at the time that it was an 'INTERFERENCE' type engine, and that losing a timing meant a high likelihood of serious engine damage. So I asked them what can be done to get it working. They told...
Complaint comments Comments Complaint country Canada Complaint category Car Service Centers

Canadian Tire - Poor Service/ Incompetent staff

Posted: 2014-10-26 by    Patti G.
Complaint Rating:  100 % with 1 votes
On Saturday Oct. 18th i was traveling from Sault Ste. Marie, Ont. to Guelph Ont. when i ran into car trouble and required a tow to a garage. As it was a weekend i was advised by CAA to go to Canadian Tire. I got a tow to the Canadian Tire in Sudbury on Regent Street. Initially, i was told they were too busy to see me, however after a bit of pleading, one of the associates took a look under my hood and determined it was just the alternator belt that needed tightening, so he told the tow truck driver to lower my vehicle and i would be on my way in less than an hour... so far so good. After further...
Complaint comments Comments Complaint country Canada Complaint category Car Service Centers

Canadian Tire - Damaged BBQ

Posted: 2014-08-07 by    cannuck21
Complaint Rating:  0 % with 0 votes
I purchased a Cuisinart Tabletop BBQ from Canadian Tire. After unpacking and assembling the BBQ I noticed that the 'lid' did not fit correctly. You needed to 'force' the lid over to the right to close the BBQ. Fine when cold but a tad dangerous when hot.
A large red notice in the BBQ box advised me not to return the BBQ to the store but contact Cuisinart's customer care line. This I immediately did and engaged in emails with their President - R. MacLean (Charbuster Inc)
He asked for photos which immediately sent. After some time I emailed Mr MacLean and this...
Complaint comments Comments Complaint country Canada Complaint category Appliances

Canadian Tire - Wheel alignment

Posted: 2014-07-17 by    Maha Rachie
Complaint Rating:  0 % with 0 votes
I took my 2002 gmc 2500 had with a diesel in for a wheel alignment on June 16th because I installed a upper ball joint on the drivers side and the truck was pulling a little to the left, I get the truck back finish my running around in town and hit the hwy home realizing the truck was the same as it was when I took it in.. Exact same. They didn't do a damn thing to it but probably just look at it and seen it had a cracked cv boot cause that's all they pointed out. And had written a 4 wheel alignment... There is no such thing on these trucks.. So today I take it to ok tire as I did previously...
Complaint comments Comments Complaint country Canada Complaint category Cars, Parts & Vehicles

Canadian Tire - Car breakdown

Posted: 2014-06-26 by    Robert J McDonald
Complaint Rating:  0 % with 0 votes
I took my Audi into Canadian Tire in April and had a stabilizer bar on the rear replaced at a cost of $600. Last week, the bar broke again stranding my wife on the road. We towed the car to the nearest garage and were told the part that Canadian Tire had installed earlier broke again. I was told I needed to have the car towed to Canadian Tire so they could confirm it was indeed the same part. It was and they replaced and repaired the part no charge. However, the $160 tow job is at my expense - Canadian Tire said I'd need to fight the issue with Audi and not them. Go figure! I dealt with Canadian...
Complaint comments Comments Complaint country Canada Complaint category Car Service Centers

Canadian Tire - Rude Staff

Posted: 2014-05-11 by    Kijiji Bites
Complaint Rating:  0 % with 0 votes
Lethbridge Canadian Tire North (worst) and South locations have now housing non-talented b****y staff.

North you got a middle aged b**** at the customer service that would not go out of her way to show where a certain product that was being held for us was located. She 'told' us where to go check, I guess she did not work there!! F M

Then just not too long ago a bunch of lazy ass kids 4 to be exact were hovering over the paint department did not give a crap that we needed to find a sale item for gardening, one punk said that we have to go to customer service,...
Complaint comments Comments Complaint country United States Complaint category Home & Garden

Canadian Tire - Auto Service

Posted: 2014-04-24 by    bashirab
Complaint Rating:  0 % with 0 votes
I went to Canadian Tire, mavis rd Mississauga on December 28th, 2013 to get rust proofing done on my car. I have Nissan Altima 2005. I chose a complete corrosion package that had an 18 month warranty. I had them do this. In March I saw corrosion dots on my car. I went back to them and the store staff was very rude and said the service manager is not in and they cant make decision. When I called the service manager whose name is Tony he told me that it was the corrosion company's responsibilty. Then he called me again and said that the corrosion company's warranty did not cover me since...
Complaint comments Comments Complaint country Canada Complaint category Car Service Centers

Canadian Tire - Vehicle service

Posted: 2014-04-08 by    Deerick
Complaint Rating:  0 % with 0 votes
I dropped my truck off at the Beacon Hill Canadian tire to simply have my brakes replace, which is a simple task. I later found out from my mother that my aunts friend had got his brakes replace by Canadian Tire and they had failed, causing him to lose a leg and arm. I unfortunately had already had the work done, but Canadian tire then informed me I need to have an extra THOUSAND dollars of work done, which they later admitted was just a suggestion and not a requirement. So they do my brake and the second I get it back my check engine light is on. This truck is a 2008 and it has not had a single...
Complaint comments Comments Complaint country Canada Complaint category Car Service Centers

Canadian Tire - Harrassment

Posted: 2014-02-08 by    marcusdong
Complaint Rating:  0 % with 0 votes
It's unbelievable that they have two managers here who would harrass people. cheyenne dean and britney dean from the langley, burnaby stores of canadian tire, came into work to bully and verbally abuse a former worker there. obviously you can't call someone a b***h, c**t and a з***y and think that you are 'right' in any way.

they still haven't fired these managers. there is a huge issue with them because they tend to write letters and bully workers, making them feel discriminated against. when will they get fired and isn't there a way to criminally put...
Complaint comments Comments Complaint country Canada Complaint category Auto Insurance & Loan

Canadian Tire - Ontario, Scarborough (Toronto) - Oil Change Gone Wrong

Posted: 2014-02-02 by    vinn1
Complaint Rating:  100 % with 2 votes
Hi,
I had an Oil Change done on my 2007 Mazda 3 at CT on Friday 31st January, 2014. Today Sunday 2nd February, 2014, i drove to Port Hope and back home. There was a burning smell in the car so i popped the hood and pulled out the dipstick, there was no oil on the dipstick. I called the CT Store and they told me to come in to talk to them tomorrow morning.
I hope there is no engine damage to my car.
Is there anything i can do?.
Thx
LS...
Complaint comments Comments Complaint country Canada, Ontario, Scarborough (Toronto) Complaint category Car Service Centers

Canadian Tire - Ontario, Kanata - Service

Posted: 2013-10-21 by    NotAFan_CanadianTire
Complaint Rating:  0 % with 0 votes
Defective Candian Tire Batteries and the srervice hoops that you have to jump through.

I have a summer car. From May to October the battery is in the car and is used weekly. From November through April the car is in storage and the battery is inside the house on a Motomaster maintenance (trickle charger).

Each Spring I re-install the battery and the cycle continues. This year the batttery failed to start the car. I then boosted the car and the battery was able to hold sufficient charge to re-start the car for the next 2 days. I then charged the Motomoaster battery on...
Complaint comments Comments Complaint country Canada, Ontario, Kanata Complaint category Retail Stores

Canadian Tire - Ontario, Oakville - Very bad customer service, wrong estimate, poor service, not skilled mechanic

Posted: 2013-09-30 by    Highborn
Complaint Rating:  0 % with 0 votes
My Toyota Camry 99 got overheated like suddenly which make me tow the car to Canadian Tire, 2510 Hyde Park Gate, Oakville, ON. I explain not to fix the car until you give me the full estimate because I have limited budget, the car doesn't worth more than $1500 and I don't want to spend more than $500 on it. They told that I need to pay $48.50 for Cooling & Heating Inspection then they will be able to tell me the exact estimate. I agreed & I explain that it gets overheat in two minuets and I am pretty sure something wrong on thermostat or water pump. Because when I tried to turn the heater...
Complaint comments Comments Complaint country Canada, Ontario, Oakville Complaint category Car Service Centers

Canadian Tire - Ontario, Brantford - E test

Posted: 2013-09-24 by    Due diligence is going to cost you
Complaint Rating:  0 % with 0 votes
Took my car for the e test with the check engine ON to Canadian tire, they connect it to the reader and it did not pass due to "cooling system performance". They want 123.40 dollars for a "drive clean emissions test diagnostic " which is only done by pushing the bottom of errace code on the reader and take probably 5 minutes of their bussi time to see IF IT COMES BACK ON. So if you want to trow 162.95 (39.55 of their time plugin your car to the reader and123.40 on punching a bottom that errace the error code ) take your car to Canadian tire brantford or probabli any Canadian...
Complaint comments Comments Complaint country Canada, Ontario, Brantford Complaint category Car Service Centers

Canadian Tire - Northwest Territories, Yellowknife - Filipino are not allowed conversation using their own language with fellow filipino

Posted: 2013-08-02 by    carlosmexicano
Complaint Rating:  0 % with 1 votes
Canadian Tire Yellowknife with 60% filipino employee (mostly contractors)... these policies is kinda discriminating... "During lunchbreak in the staff room, youre not allowed to speak other language except english or french" thats what general manager said...mostly filipino talk to fellow filipino use their own language so they can easily understand each other!lunch break ???? i think its my
time not there time...?...
Complaint comments Comments Complaint country Canada, Northwest Territories, Yellowknife Complaint category Law & Civil Rights

Canadian Tire - Québec, Laval - Unlawful and Unacceptable service

Posted: 2013-03-24 by    Georges Salameh
Complaint Rating:  0 % with 0 votes
Hi,
This afternoon on Sunday March 24, I went to the Canadian Tire store in Vimont, Laval, QC and asked a customer service for product #58-7909-2. He brought it to me, i put it in my cart and waited in line at the cashier. It was 4:55 pm. I went specifically to buy this product.
I saw this product on their website it's on sale for $41.99 and the regular price is $279.99.
The cashier scanned the product and the price was $59.99 +tax. I showed her the advertised price online of $41.99, she double checked the product number and asked me to wait until she calls someone. Another...
Complaint comments Comments Complaint country Canada, Québec, Laval Complaint category Cars, Parts & Vehicles

Canadian Tire - Ontario, Cambridge - Auto Centre

Posted: 2013-03-06 by    ShopSavvy
Complaint Rating:  0 % with 0 votes
I took my car in for the new OBD test which should have been a quick in and out - my car passed all tests 10 months ago but my drive clean had expired by my plate renewal date so it had to get updated. It should take about 10 minutes and my keys were taken right away when I got in.

After an hour and a half of waiting for a simple computer plug to be plugged into my car, I was called in and told my battery had died while it was being plugged in - one plug that should take no more than 3 minutes to get in somehow supposedly drained my battery of all power. What were they doing with...
Complaint comments Comments Complaint country Canada, Ontario, Cambridge Complaint category Car Service Centers

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