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Canadian Tire Complaints

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Canadian Tire

Posted: 2007-06-01 by Larry Cox  [send email]
Poor policy and bad customer service!
Complaint Rating:  95 % with 22 votes
I purchased a Yardworks Cordless Reel mower part 60-1535-8. I used it twice and found that it did a terrible job. It left 30% of the grass uncut. I had to borrow a lawn mower from someone and had no problem with the grass. 31 days after purchasing the mower (they have 90 day return exchange...
Comments Canada Home & Garden

Canadian Tire

Posted: 2007-04-16 by Mike Cantelon  [send email]
Discouraging the return of products!
Complaint Rating:  100 % with 3 votes
I shopped at Canadian Tire for the last time this weekend. I went to the Canadian Tire on Cambie in Vancouver to return a tool I'd bought. I brought my receipt, but in order to return it I was asked for photo ID, which I didn't have. Even though I had credit cards with my name on it,...
Comments Canada Home & Garden

Canadian Tire

Posted: 2006-10-30 by Randy Rooney  [send email]
Bad customer service
Complaint Rating:  75 % with 28 votes
Hi all. On April 10th 2006 I purchased battery from the Canadian Tire in Port Coquitlam B.C. for my motorcycle. On July 28th 2006 it died, lasting only 15 weeks. I was quite a ways from home (2.5 hours) or a Canadian Tire when this happened, so I had to purchase a new battery. The store offered...
Comments United States Cars, Parts & Vehicles

Canadian Tire - Ontario, Alliston

Posted: 2007-06-26 by Lee Stansfield  [send email]
Rude service
Complaint Rating:  50 % with 6 votes
Just had an argument with the supervisor at my local crappy tire (Alliston, ON). I returned the paddling pool I'd bought for my 1 year old son for the second time due to it being faulty. In the middle of sorting out my refund, the assistant asked if I had my 30c canadian tire money. No,...
Comments Canada Department Stores

Canadian Tire - Manitoba, Winnipeg

Posted: 2008-04-14 by Ashley  [send email]
Terrible customer service!
Complaint Rating:  29 % with 7 votes
Just a reminder to everyone... PLEASE try to be civil and respect the employees in customer service at Canadian Tire, or for that matter, anywhere. They ALWAYS have some way to help you, it all depends on your attitude and how you speak to them. The managers will back up whatever the employees...
Comments Canada Business & Finances

Canadian Tire

Posted: 2007-09-13 by siva  [send email]
Horrible customer service!
Complaint Rating:  67 % with 6 votes
It was surprising at first that Canadian tire could be this bad! But after a few visits it got worse!!! Me and my family went to buy a fishing kit at Canadian tire at Sheppard & Leslie in Toronto. After repeated requests for assistance, someone finally showed up after 15 minutes (and he...
Comments Canada Sports & Recreation

Canadian Tire

Posted: 2007-08-09 by Terry Barratt  [send email]
Canadian Tire Lawsuit
Complaint Rating:  100 % with 4 votes
Canadian Tire Lawsuit

Thursday August 2, 2007, I gave my car (199 BMW M3), a Haynes BMW service manual, and a new rebuilt alternator for Canadian Tire to Install.

I also asked then to put my normal battery (left behind the passenger seat) back in the battery compartment....
Comments United States Cars, Parts & Vehicles

Canadian Tire

Posted: 2006-12-11 by Michelle Sharp  [send email]
Poor service
Complaint Rating:  60 % with 5 votes
I walk in to the store in Vancouver at 1st & Cornwall - 2 huge lines ups and only 2 cashiers open. Not a soul to be found to help anybody out. I persevere, get a bunch of things and wait at the front of the store in a line up for 10 minutes. Get tired, go to the back of the store. That cashier...
Comments Canada Cars, Parts & Vehicles

Canadian Tire - Ontario, New Liskeard

Posted: 2009-07-05 by   Sadie Marie
Return Policy
Complaint Rating:  100 % with 2 votes
Or should I say "NON-Return Policy"!
KNOW THIS BEFORE YOU MAKE YOUR NEXT PURCHASE AT CANADIAN TIRE!

I have been a long time customer at Canadian Tire, 30 plus years, tonnes of money spent...but now they have lost me due to their policies!

06/28/2009...
Comments Canada Retail Stores

Canadian Tire

Posted: 2007-10-04 by Sukube  [send email]
Car batteries damaged after 5 months!
Complaint Rating:  100 % with 1 votes
I purchased brand new battery for my car from canadian tire located on hasting street near commercial drive in vancouver BC. Battery found defective after 5 months or so. I went back today, Oct 3, 07 to the same store. They checked the battery and found that it was defective. I was told that...
Comments Canada Car Service Centers

Canadian Tire

Posted: 2007-05-24 by susan c  [send email]
Horrible service - I will never shop there again!
Complaint Rating:  75 % with 4 votes
I went to a Canadian Tire in Vancouver, the one located on kingsways and across from the blockbuster. I was there to purchase a new door lock for one of our suites downstair. My boyfriend any I have gone to Canadian Tire before and we usually receive bad service, but this was the worst. We walked...
Comments Canada Department Stores

Canadian Tire - Ontario, Toronto

Posted: 2010-01-10 by   asu911
Checking policy
Complaint Rating:  0 % with 1 votes
I bought skates for my daughter at Canadian Tire. I paid by my credit card and tried to get out, but was stopped by cashier. She asked me to show what was inside my box and for receipt. There were many people around and all they were looking at us like robbers. She said it was new rool to check...
Comments Canada Law & Civil Rights

Canadian Tire - Ontario, Welland

Posted: 2008-10-14 by trevor smith  [send email]
Canadian tire mastcard - very poor poor customer serive
Complaint Rating:  100 % with 3 votes
I have been a loyal Canadian Tire Options Mastercard customer for over 10 years. I have only been late 1 time and it was only a few days late on my payment due to being out of town.
A few days ago I travelled to Tampa Florida for a vacation. I booked my hotel, flight and car all through...
Comments Canada Credit Cards

Canadian Tire

Posted: 2007-08-26 by Lahouari Nimour  [send email]
Poor service
Complaint Rating:  50 % with 4 votes
I needed a new tire to be installed at Canadian Tire store #2422025 located at Kippling Avenue and Kipling (Toronto). I asked how I have to wait, the employee who was filling the paper work said, around 25 minutes, he then left and another one came and finished the paper work. I asked him again...
Comments Canada Cars, Parts & Vehicles

Canadian Tire - New Brunswick, Miramichi

Posted: 2008-11-24 by Mary Stewart  [send email]
poor service, arrogant employee
Complaint Rating:  50 % with 2 votes
Bought a company brand slow cooker which did not cook meat through and left veggies raw. Did not retain receipt. Upon retutn to store had to listen to two employees squabble over how it was neither of their jobs to be at the service desk...well who the hells job was it, not MINE!!!Then they...
Comments Canada Appliances

Canadian Tire - Ontario, Ottawa

Posted: 2008-09-12 by Valerie  [send email]
Automotive service
Complaint Rating:  75 % with 4 votes
I and my Mother took her 2001 Focus into Cdn. Tire because the parking brake was not working. Car was dropped off at 10:15 in the morning. Cdn. Tire did not call my cell to give us a price for repair until 1:45 p.m. At that time they told us the price would be $1065.89. We were in shock and...
Comments Canada Cars, Parts & Vehicles

Canadian Tire - British Columbia, North Vancouver

Posted: 2008-06-07 by Perry MacGregor  [send email]
Poor service
Complaint Rating:  100 % with 2 votes
On May 21, 2008 at 9:am I phoned Canadian Tire at Park & Tillford in North Vancouver BC to find out how long it would take for them to switch my winter tires to summer tires. I had bought my Micheline Ice X tires the previous winter at the same location. I was advised it would be no more...
Comments Canada Car Service Centers

Canadian Tire - Ontario, Toronto

Posted: 2008-04-16 by Danny Katz  [send email]
Refuse to returen electric bike after 2 days
Complaint Rating:  100 % with 3 votes
I bought an electric bike at Canadian tire and was totally unhappy so I went to return the product after two days.
They refused, first the girl that works at the counter looked at a book and said that this is non returnable - when I asked her why it's not on my receipt or why I wan...
Comments Canada Consumer Electronics

Canadian Tire - Ontario, Peterborough

Posted: 2008-04-07 by Will S  [send email]
Horrible customer service!
Complaint Rating:  57 % with 7 votes
There are two Canadian Tire locations in Peterborough: Chemong and Lansdowne. Today I bought a bike from the Lansdowne location. It was a little pricey, nearly $300. When I got home I noticed that the gears didn't shift properly. Little disappointing but no big deal. I brought it back to...
Comments Canada Cars, Parts & Vehicles

Canadian Tire - Ontario, North York (Toronto)

Posted: 2007-12-14 by Sunil Kapoor  [send email]
Terrible service!
Complaint Rating:  100 % with 1 votes
I went in to the Auto center on Saturday afternoon to get a seasonal tire change over and oil change. It was completed after about 2.5 hours on this busy Saturday. As per the sign I let them know what aisle in the parking lot me minivan was in. When I received my keys they had no idea where...
Comments Canada Car Service Centers
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