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Buffalo Wild Wings Complaints & Reviews

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Buffalo Wild Wings - Steals from paying customers

Posted: 2014-04-07 by    steals from paying customers
Complaint Rating:  0 % with 0 votes
I spent $78 for dinner on 1/10/14 in Ferndale Michigan and accidentally forgot to take my 13 remaining wings home with me.I came back 4 hrs later & they said they threw them in the trash and there is nothing they can do.

I suggested them cooking 13 more wings as a Customer Service Act as I knew every flavor for all 13 wings. The manager said no-I am just out because I left and didn't take them. I said I am not leaving until I get my wings back (15 wings cost $15.95). He called the Ferndale policy who showed up within minutes.

The officer was smirking to him about...
Complaint comments Comments Complaint country United States Complaint category Other

Buffalo Wild Wings - 01/29/2014

Posted: 2014-01-29 by    Roxie 1983
Complaint Rating:  0 % with 0 votes
Me, my husband, sister and brother in law just got ban from Buffalo Wild Wings yesterday. We had ask for a new table since the one they had sat us at was right across from the main entrance door where every time someone walk in or out the cold air would come in. So one of the Managers came to tell us that our new table was beening clean and we would be sitted shortly. We walk towards our new table and then our waiter comes and starts taking our order. So she brings my sister her drink first and said the bar was back up so we said ok fine we understand( I mean We have been an every Tuesday customer...
Complaint comments Comments Complaint country United States Complaint category Employers

Buffalo Wild Wings - Manager called the police on me

Posted: 2014-01-11 by    Eric DeVore
Complaint Rating:  0 % with 1 votes
I spent $78 for dinner on 1/10/14 in Ferndale Michigan and accidentally forgot to take my 13 remaining wings home with me.I came back 4 hrs later & they said they threw them in the trash and there is nothing they can do.

I suggested them cooking 13 more wings as a Customer Service Act as I knew every flavor for all 13 wings. The manager said no-I am just out because I left and didn't take them. I said I am not leaving until I get my wings back (15 wings cost $15.95). He called the Ferndale policy who showed up within minutes.

The officer was smirking to him about...
Complaint comments Comments Complaint country United States Complaint category Food

Buffalo Wild Wings - ridiculous management

Posted: 2013-12-15 by    shamie44
Complaint Rating:  0 % with 0 votes
Good luck bdubs in this town you're going to need it especially if you turn all the qualified candidates away because why?? Oh well your loss as I'll be working for the competition making bank while you get stuck with lazy idiots who don't work and only watch sports all shift long. Big mistake, dumb, dumb, dumb!!!...
Complaint comments Comments Complaint country United States Complaint category Restaurants & Bars

Buffalo Wild Wings - California, Stockton - turned away

Posted: 2012-11-11 by    Tim Moore
Complaint Rating:  0 % with 0 votes
we were turned away at door (after driving 20 miiles) saying there were no tables, but when we looked around there were several tables that guests have left and were dirty and could have been cleaned. no offer to take anything to go or apology. I guess they don't care for my business anymore as i went down the street to BJ's bar and grill and had exceptional service and great food.I don't think i'll be going back, to buffalo wild wings in stockton as they give" no service" and dont care....
Complaint comments Comments Complaint country United States, California, Stockton Complaint category Restaurants & Bars

Buffalo Wild Wings - Georgia, Augusta - poor customer service & lousy food

Posted: 2012-10-10 by    Hanna Lewis
Complaint Rating:  0 % with 0 votes
Numerous Complaints from Customers: ( I would REALLY like to give one on their food, but if you have poor customer service then what is the point)

So I've been trying to get nutritional information on their food. I'm aware its bar food and wings so I know its not healthy, but I would still like to know. I've contacted the website and was told "they don't have the information but if you ask the manager of the store they can help me select a meal based on my dietary restrictions." Fair enough. I then went in today to pick up my dinner and while I was there...
Complaint comments Comments Complaint country United States, Georgia, Augusta Complaint category Bad Business Partners

Buffalo Wild Wings - Indiana, Speedway - Shorted on order

Posted: 2012-07-28 by    TopDog8762
Complaint Rating:  0 % with 1 votes
I ordered a dozen Garlic wings and a dozen Asian wings to go. Got home opened them up and had 11 garlic wings and 9 Asian wings. What a rip off. Speedway is too far from my home to go back and get them to make the order right. Both orders being shorted makes me think they do this on a regular basis. I wont ever do business with them again....
Complaint comments Comments Complaint country United States, Indiana, Speedway Complaint category Restaurants & Bars

Buffalo Wild Wings - South Carolina, Greenville - bad service and food

Posted: 2012-07-11 by    Heidy Hernandez
Complaint Rating:  100 % with 1 votes
Well i went with my family because my kids wanted some wings so we went there. First it took forever to take our order, they ask for Drinks and disappeared, there were like 3 tables that got there later than us and were served first, the manager keep looking at us like he knew we were waiting for the longest but did nothing about it, by the time food was in our table it was cold and very little, my kids didn't like it, i felt angry because i have to pay for bad service and food and to make it worse, on our way out the staff almost hit me on my belly with a towel they were throwing at each other...
Complaint comments Comments Complaint country United States, South Carolina, Greenville Complaint category Food

Buffalo Wild Wings - Ohio - Wings

Posted: 2012-06-06 by    Amac1770
Complaint Rating:  0 % with 1 votes
I'm just so pissed right now. I ordered wings and they came out very hot and with a lot of sauce.. Grrrr so angry. What should I do?...
Complaint comments Comments Complaint country United States, Ohio Complaint category Food

Buffalo Wild Wings - Colorado, Manchester - Poor Customer Service

Posted: 2012-05-10 by    JBT1016
Complaint Rating:  100 % with 1 votes
I am a regular costumer at this establishment located in Manchester CT.

I placed a takeout order today and decided to pay via credit card, the cashier that was helping me out initially was very friendly and was trying to help.

The problems began once she decided to look for assistance, once it was explained to her that credit cards payments failed with 2 different cards her initial response was: "What do you want me to do if his credit card was declined?!" I explained to her we used two different cards and that it must be the machine to which she decided...
Complaint comments Comments Complaint country United States, Colorado, Manchester Complaint category Restaurants & Bars

Buffalo Wild Wings - Texas - The glass ceiling

Posted: 2012-04-29 by    Lifeisntfair
Complaint Rating:  0 % with 1 votes
"Is Bdubs a good place to work?" I'm often asked. Unfortunately my answer is not a simple yes or no, but more of a "that depends". It depends on who you are if your a female at all the answer is usually yes, especially between the ages of 16 and 24. For women buffalo wild wings offers a great work environment, with loads of opportunities to climb the corporate ladder. But if you are a man between the ages of 16 and 30 then the answers is a big fat NO!!! I have worked there for 7 months now and and just realized that I've hit the glass ceiling without ever leaving the...
Complaint comments Comments Complaint country United States, Texas Complaint category Restaurants & Bars

Buffalo Wild Wings - Illinois, Romeoville - DESCRIMINATION

Posted: 2012-04-22 by    lachule
Complaint Rating:  0 % with 0 votes
This place is horrible we just went like always every Friday after work but unfortunately the manager on Charge (Kristen Williams ) discriminate the rest of my team just because they was talking ... Spanish. they should change the manager because he dot not have any reason to tell the customer what language's we have to use when we are there....
Complaint comments Comments Complaint country United States, Illinois, Romeoville Complaint category Food

Buffalo Wild Wings - Ohio, Saint Marys - bad service

Posted: 2012-02-01 by    Amanda11716
Complaint Rating:  0 % with 0 votes
I recently went to the new Buffalo Wild Wing in St. Marys, Oh and the waitress didn't give us any refills, the appetizer came out right before we were getting ready to leave, the waitress "helper" asked us to get our food of of the tray because she thought she would drop it, my food was cold, and also I found a hair in my food. They took the potato wedges off the bill for having a hair in it but never offered me new ones. I was very displeased. If you are going to open a new business I understand that it might not be all together the first few weeks but make sure the workers know...
Complaint comments Comments Complaint country United States, Ohio, Saint Marys Complaint category Restaurants & Bars

Buffalo Wild Wings - Texas, Amarillo - refusal of service

Posted: 2011-12-31 by    Peoplecanbesougly
Complaint Rating:  0 % with 1 votes
On the evening of Friday Dec. 30th, I intended to treat my 3 year old daughter to a father/daughter restaurant night. What I got was an eventless evening of dissapointment and a belly full of disgust. I drove to the local Buffalo Wild Wings on Coulter st. and approached the door carrying my baby girl. When I got to the door I noticed two employees conversating while leaning against both doors. I waited a moment and the older caucasion worker acknowledged me and smiled. I smiled back and pulled the door. It appeared to be locked and the man shooed me away with his hand. I was cnfused by the unwelcoming...
Complaint comments Comments Complaint country United States, Texas, Amarillo Complaint category Food

Buffalo Wild Wings - Massachusetts, Leominster - Buffalo Wild Wings- Awful Customer Service

Posted: 2011-12-19 by    Colleen0789
Complaint Rating:  0 % with 0 votes
Recently, a few friends and I had decided to go out to our local Buffalo Wild Wings restaurant for our friend's 21st birthday. We thought this would be a great place for us to get some food and drinks. We had all been there multiple times before and had no complaints. The night we decided to go there were a few different events going on- game, UFC, etc. We knew the restaurant would be busy and expected a longer wait for our party of 10. Half of our party arrived and put their information on the wait list and were told the wait would be 30 minutes, we thought this was reasonable and decided...
Complaint comments Comments Complaint country United States, Massachusetts, Leominster Complaint category Restaurants & Bars

Buffalo Wild Wings - Ohio, CINCINNATI ( WESTERN HILLS LOC - MANAGER LACKS PROFESSIONALISM

Posted: 2011-11-01 by    MJGILES
Complaint Rating:  100 % with 1 votes
DURING A RECENT VISIT TO BW3'S THE WAITER AND MY PARTY HAD A MISCOMMUNICATION CONCERNING THE TYPE AND QUANTITY OF DRINKS THAT WERE ORDERED. ALTHOUGH I DO NOT BELIEVE THAT IS WAS A MISTAKE ON US, I WOULD AGREE THAT THERE DEFINITLEY WAS A BREAKDOWN IN COMMUNICATION. HOWEVER, THAT IS WHAT MANAGERS ARE, RIGHT? WELL, NOT ACCORDING TO THE MANAGER AT BW3'S. NOT ONLY WAS HE NOT HELPFUL, HE WAS TOTALLY UNPROFESSIONAL, RUDE AND DOWN RIGHT AWEFUL. YES, IM TALKING ABOUT THE MANAGER. NONE THE LESS, I WILL NEVER PATRON THAT PLACE AGAIN!!! SAD!!!... MJG...
Complaint comments Comments Complaint country United States, Ohio, CINCINNATI ( WESTERN HILLS LOC Complaint category Restaurants & Bars

Buffalo Wild Wings - California, Burbank - Ask to stop eating

Posted: 2011-10-04 by    I<3 Gem
Complaint Rating:  0 % with 0 votes
I was siting there with my party of 4 & the manager came up to me cause the waitress Kat could not ask me .. It's not like we did not order any food ... I didn't order there cause I'm having dental work done & & i need soft food so there was chipotle right next door .. It's right on like a food court ..I still spent $40 I give your restraint a "BIG FAT O " ... I have a big fat family 18 brothers & sisters we go there for sport games & some birthday partys ...plus I'm disabled how dare them treat me like that ... I'm still a consumer !!!... I want some one...
Complaint comments Comments Complaint country United States, California, Burbank Complaint category Food

Buffalo Wild Wings - Indiana, Crawfordsville - manager fraternizing with server

Posted: 2011-09-09 by    not right10
Complaint Rating:  0 % with 2 votes
new, young manager does "hang out" with his female employees outside of work. it is also known, that he does have sex with them as well....
Complaint comments Comments Complaint country United States, Indiana, Crawfordsville Complaint category Employers

Buffalo Wild Wings - Alabama, Mobile - harrassment

Posted: 2011-07-31 by    4mydisableddaughter
Complaint Rating:  0 % with 1 votes
I had a bad experience on my daughters birthday and it has gotten worse since that day. I originally asked for a chair with a back for her birthday since she has a disability, but the server said that wasn't possible, yet they would not relocate us to a table that had a chair with a back. I was told to leave that day with my family prior to eating. Five months later I returned to meet a few friends and eat dinner. The server recognized me a immediately called management to our table. Again, I was asked to leave. What did I do? The manager said I threatened the server yet the five other people...
Complaint comments Comments Complaint country United States, Alabama, Mobile Complaint category Restaurants & Bars

Buffalo Wild Wings - Alabama, highway 280 - POOR SERVICEa

Posted: 2011-07-27 by    j.wat
Complaint Rating:  100 % with 1 votes
I USUALLY GO TO BWW EVERY TUESDAY AND SIT AT TABLE AND HAVE WINGS AND BEER! Well I had started to noticing that my wait time kept getting longer and longer, so I finally said something to the manager! Well he said how sorry he was and that I wouldn't have that problem again. So the next tueday I went back in there again, took a seat and waited 30 minutes before I finally just got up went to the same manger complained and got the same answer as before! So. Needles to say as much as I like bww they want be getting anymore of my business!!...
Complaint comments Comments Complaint country United States, Alabama, highway 280 Complaint category Restaurants & Bars

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