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Aarons Rental Complaints & Reviews

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Aarons Rental - Georgia - Corprate

Posted: 2012-07-31 by    missmisandry
Complaint Rating:  100 % with 2 votes
I had a problem with Aarons about a month ago. Which resulted in them giving half of the account to us paid for by them. Well guess what a 2nd issue has arised. We decided to still pay for the washer/dryer and the computer. My husband started a new job so for the very first time ever we have to make a payment arrangement. You would think by asking them to do this it started WW3. Never being late before, always being on time, but now its a problem. I spoke with Michael who works in the store for accounts he told me that only two months has been paid on this account (when we had rented a computer...
Complaint comments Comments Complaint country United States, Georgia Complaint category Appliances

Aarons Rental - Ohio, Columbus - LOUSY SERVICE/Harrassament

Posted: 2011-07-13 by    MADcustomer43204
Complaint Rating:  100 % with 1 votes
I paid for a washer/dryer to have delivered and was given a spacific date for delivery and time. They never showed up or called. I continually called until finally they delivered it (but they kept telling me it was to late to have a driver do so.) When they delivered it they left me to buy the accessories which were to come with it and left me to install it which they were suppose to do. After a few months I moved and called to tell Aarons to come get it giving them two weeks notice. As to which I called every other day and was always told they had no record of my calling previously and they would...
Complaint comments Comments Complaint country United States, Ohio, Columbus Complaint category Furniture

Aarons Rental - Texas, Alice - harrasment

Posted:    scerda
Complaint Rating:  86 % with 7 votes
i agree with all the complaints that i have read so far aarons is rediculous. if you are a day late they have someone calling you at 8 in the morning and if you dont return that call in two days they send someone to your house. i was late on a payment and they sent someone to my house. i wasnt there at the time so they left and they continued to call me. i sent my husband with half the payment and he told them that i would pay the other half when i got paid the following week. they didnt except the payment and they told my husband that either i paid them all of it or they were going to pick up my...
Complaint comments Comments Complaint country United States, Texas, Alice Complaint category Equipment Leasing & Financing

Aarons Rental - Ohio, Cleveland - bad bizz

Posted:    tom foster
Complaint Rating:  100 % with 2 votes
after renting a washer from aarons for 6 months maybe 8, the dang thing broke!i asked to just pick it up its non fixable, they replaced it with another model i didnt like because their cheap.guess what?thats broke too.did i mention i was holding my payment and then i made it when they gave me the other washer?nowww their all rude on the phone and dont seen to care that i gotta spend 40 bucks at the laundry mat to wash all my family of 5s clothes.in this economy all the payments we make we EXPECTwhat we are paying for is worth it.now tomarrow they just wanna pick it up and thats that!!...
Complaint comments Comments Complaint country United States, Ohio, Cleveland Complaint category Equipment Leasing & Financing

Aarons Rental - Terrible company

Posted:    Jacky
Complaint Rating:  100 % with 3 votes
I have rented from aarons for two years now. The problems started before my first payment was wven due. I was harassed about making sure it was on time. Then when I was laid off my job I was told they would work with me on the payments, since my stuff was almost paid off. Then my washer quit working and the company refused to fix it because it was outside the city limits.

I was told to bring it in and he would try to get there. I got behind on my payments after a death in the family and decided to return everything until I could get everything squared away. The manager told me he...
Complaint comments Comments Complaint country United States Complaint category Real Estate

Aarons Rental - Illinois, Melrose Park - rude managers anad employyes

Posted:    lisa
Complaint Rating:  100 % with 7 votes
This is the worst store in the world and who ever they are selling the stores to they need to be watch . Trouble service with the most nastest mangers where do they find them. I will never buy anything from a again. I was with them for 6 years and was treated very poor. They have poor service and very mean peoples. they need to go get a whole team. They need to go!!!BAD!!!...
Complaint comments Comments Complaint country United States, Illinois, Melrose Park Complaint category Furniture

Aarons Rental - West Virginia, Beckley - Rude sales manager

Posted:    BELINDA
Complaint Rating:  86 % with 7 votes
A rental contract for a used 70 inch JVC TV I was purchasing. Payment is due the first of every month. I live on a disability check and sometimes, its hard to find transportation on the exact date. On july 1st, 2008. I had a phone call in the morning from Aarons saying I need to make my payment. I explained the situation with sleep still upon me. It was unacceptable to them. I talked to the general manager her name is Lisa. She was rude and obnoxious. I have dealt with a lot of managements, but she is the worst, She is making a bad name for the franchise and something need to be done about this...
Complaint comments Comments Complaint country United States, West Virginia, Beckley Complaint category Products & Services

Aarons Rental - Florida, Sebring - Terrible experience

Posted:    Jessica
Complaint Rating:  100 % with 4 votes
Well for christmas my boyfriend bought me a diamond wedding set, he thought until one of the pronges came loose and then when i took the ring to get it repaired the jeweler told me that this ring is FAKE it is only white gold plated and that only one diamond is real the others are cubic zirconia and that the others are just accents. We also found out that the ring is only worth 300-400 dollars at the most and they are wanting us to pay 150 month for 12 months that is just plain CRAZY! THEY MUST THINK THAT I AM CRAZY well we will see what they intend to do about this situation and then add more to...
Complaint comments Comments Complaint country United States, Florida, Sebring Complaint category Jewelry & Watches

Aarons Rental - Poor service!

Posted:    Klaus
Complaint Rating:  94 % with 89 votes
We rented a TV, had been paying for 3 months, then on Labor Day weekend, we took off on a trip to look at some property in northern NV where we bought some property. My wife works overnight shifts, and I am self employed where I work an hour/half from home. We got back from our trip that Sunday, and thought we would take care of all bill that were due that following Saturday when we are both home. Well Aaron's didn't wait a day over our due date, that they were sending an employee to our house. Not at a reasonable hour. The first time the guy came by was a little after 6am! My wife...
Complaint comments Comments Complaint country United States Complaint category TV, Music & Video

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