Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
Burlington Coat Factory Logo

Burlington Coat Factory Customer Care Service

Burlington Coat Factory Direct Corporation

Corporate Counsel, 1830 Route 130 N
Burlingtion
New Jersey
United States - NJ08016

Customer Support Phone Numbers

Work days:
Mon8 AM - 8 PM
Tue8 AM - 8 PM
Wed8 AM - 8 PM
Thu8 AM - 8 PM
Fri8 AM - 8 PM
SatClosed
SunClosed
 
Go to Burlington Coat Factory:    Facebook  LinkedIn Google+ Youtube     

Burlington Coat Factory Complaints & Reviews

Burlington Coat Factory / Returns

Be
Betty Lane on May 6, 2016
I purchased a product from the burlington store in cleveland, oh. I kept the receipt because i wasn't sure if it was going to work for me. Turns out it did not. They would not except the return because i did not have the original packageing. It did not say i had to have the original...

Burlington Coat Factory - Nevada, Henderson / frnt end management

Re
Reviewer37996 on Feb 19, 2016
02-19-2016 Today I visited Burlington Coat Factory in Henderson, NV. I found everything I wanted and I went and stood in line. I was in line for about 20 minutes. While I was standing there waiting the front end person was scanning peoples items while they were waiting in line. She...

Burlington Coat Factory - New York, Buffalo / Charge wrong items

Re
Reviewer56653 on Jan 31, 2016
I was yesterday Att this store, they have new sistems to scan your items before you go to the register.They give you to me wrong card they charge me 102$ if my total is only 21$ we no put attention right away I pay the total when I check my total I told the cashier that's not my total...

Burlington Coat Factory - Florida, Miami / Web Service. Store Online.

Re
Reinier Boulart on Jan 28, 2016
Worst Service Ever. Worst Online Store Experience. I cant believe when i receive an email today, 8 days after I placed an order in the Burlington Coat Factory web store of a gift for a baby shower of a friend happening this Saturday. I even called the store to confirm they order and they...

Burlington Coat Factory - New Jersey, Elizabeth / Layaway

Bj
B J Dobbs on Nov 18, 2015
I laid away about 20 items on August 31st...I picked up that layaway a month later at the Elizabeth NJ store without noticing that the best items were missing, , . a coat & a very nice white top, I take pictures of all of my layaways..So I thought the items were in my layaway I picked up...

Burlington Coat Factory / Burlington Coat Factory sucks

Jb
jbphdelaney on Feb 23, 2015
I have had a truly HORRENDOUS experience with the Virginia Beach store! If I could give negative stars, I would. I ordered a nursery dresser almost a month before my baby was due. They told me that it would take 6-12 weeks to come in, so I was prepared to not have anywhere to put baby...

Burlington Coat Factory In Redlands Ca. - California, Redlands / rude racist employees (against white people) and rude unprofessional manager

Jl
jlovestoshopgoodstores on Jan 20, 2015
On January 20th, 2015 my husband and myself decided to give the Burlington store one more chance after being totally displeased from previous experiences from shopping at that store. We were sorry we gave them another chance! What a poorly run store! The employees, who were mainly african...

Burlington Coat Factory / layaway

To
tonya bowman on Dec 15, 2014
I PUT MY SON AND GRAND DAUGHTER XMAS SHOES IN LAYAWAY AND KEPT PAYING ON IT. I WENT TO GET LAYAWAY OUT IT WAS NOT THEIR. I CERTAINLY WAS NOT TOLD THAT RIGHT OFF HAND. I WAS THEIR 30 MINUTES WAITING ON MY ;AYAWAY, THEY BROUGHT ME A LAYAWAY AND IT WAS NOT MINE. AFTER 40 MINUTES PAST I ASKED...

Burlington Coat Factory - Alabama, Dothan / bad manager

Ma
mad as hell customer on Feb 6, 2014
I have noticed that the manager at this Burlington's is only hiring black people and the store is so messy. I spoke with a few of the only two white people working there and they told me of the problem, The manager, lisa bryant, only wants black people there to work, she's a...

Burlington Coat Factory / Rudeness

Jp
jpv626 on Aug 1, 2013
On two separate occasions, a large (approx. 6' 4", 230 lbs.) female clerk at the register behaved in a bullying and rude way towards me at the register. i believe it was both times that i dealt with her, i would slowly and politely reach for the receipt from the sale to place it in my...

Burlington Coat Factory - California / Returns

Ma
Mayooya on May 30, 2013
Dear Sir/Madam, I am writing to express my strong dissatisfaction and disappointment with your store's return policy and lack of proper advertising of the policy on your receipts. I purchased 2 watches last december of 2012 priced at $19.99 each and i needed to return them last week...

Burlington Coat Factory - Minnesota, Minneapolis / This store location is a disgrace.

El
EllenRipley on Nov 4, 2012
On a recent visit to the Minneapolis area, I popped into the Burlington store on Highway 100 South, to pick up a few items quickly. It was the worst experience that I have ever had at any of the Burlington locations. The store was a complete wreck- new items thrown on the floor. Merchandise...

Burlington Coat Factory - Texas, Austin / Defective luggage

Da
David Weiner on Jun 10, 2012
Bought Guess luggage. Went on a trip to Florida a few days later. Returned from Florida one week later with multiple tears on the luggage. Brought the luggage back to Burlington Coat Factory and told them the luggage was used for the designed purpose as luggage. The luggage is defective...

Burlington Coat Factory - California, La Puente / Rude in store customer service

Mi
Millyjg on Nov 6, 2011
Hello, my complaint is towards Burlinton's Coat Factory "inhumane" employees/staff. I have been shopping in this store for many years, and it will be my last, due to rudeness and an "inhumane" act towards myself, my family and one that I witnessed towards a young couple. On so forth...

Burlington Coat Factory - Georgia, Augusta / Burlington is a Racist & Degenerate Company

Lt
I'm a good manager, I work at the Branch in Augusta GA. I've witnessed other managers & some employees violating company policies, and when I informed the new District Managers- Migel & Barren, they cursed at me & used racial slurs, threatened me with physical violence, and told...

Burlington Coat Factory - Georgia, Augusta / Another Racist Department Store

Vi
Vic The Iceman Beckles on Oct 16, 2011
Burlington Coat Factory HAS NO RESPECT FOR OUR SOLDIERS!!! They Refuse to give Military Discounts!! This place is horrible. The coats are no at great prices, This Dept. store is overpriced! The staff and managers, often mistreat & are rude to their customers, and customers are forced to...

Burlington Coat Factory - Georgia, Augusta / Mistreating Good Emplyees & Customers

Vi
Vic The Iceman Beckles on Oct 16, 2011
Burlington Coat Factory has tons of customer & employee Complaints, Reviews: mostly discrimination against men. Overpriced Clothing, Damaged/Worn out Shoes & False Accusations against good customers who return or lay away merchandise! ... (64, 000 Complaints & lawsuits) Racism in...

Burlington Coat Factory - Illinois, Lansing / Terrible customer service

Do
dolton27 on Oct 3, 2011
I stopped by Burlington before going to work to pick up some sweaters. I figured that since it was mid- day the crowds would be small and lines would be shorter. I was wrong on both counts. My problem wasn't the amount of people shopping it was the amount of employees that were...

Burlington Coat Factory - California, Dublin / POOR MANAGER SERVICE

Ja
JAY WILKERSON on Jun 13, 2011
Hello, my name is Jay Wilkerson my email is: yajcancer4@yahoo.com Dear Sir or Mam, Several customers were in line @ your Dublin, California store waiting for service their was only one register open at 3:p.m. so the line exceeded at least six customers. I Jay Wilkerson was the first...

Burlington Coat Factory / Stay away

Md
MDLRG on Jun 7, 2011
3 month story short: Spent approx 3.5K at this store and they did not hesistate to take our money. Received all our merchandise after hunting around town for all the pieces EXCEPT ONE which was ordered in November 2010 and we still don't have it. We still cannot get anyone to resolve...

0
Contact Us

Videos

Saving on Thanksgiving Dinner
Saving on Thanksgiving Dinner
more videos More Videos
bdomains.com
     

Reply to

Send