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Burlington Coat Factory

Burlington Coat Factory Direct Corporation

Corporate Counsel, 1830 Route 130 N
New Jersey
United States - NJ08016
Customer Care
Work days:
Mon8 AM - 8 PM
Tue8 AM - 8 PM
Wed8 AM - 8 PM
Thu8 AM - 8 PM
Fri8 AM - 8 PM
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Burlington Coat Factory Complaints & Reviews

Burlington Coat Factory - New Jersey, Elizabeth - Layaway

Posted: 2015-11-18 by    B J Dobbs
Complaint Rating:  0 % with 0 votes
I laid away about 20 items on August 31st...I picked up that layaway a month later at the Elizabeth NJ store without noticing that the best items were missing, , . a coat & a very nice white top, I take pictures of all of my layaways..So I thought the items were in my layaway I picked up on...

Burlington Coat Factory - Burlington Coat Factory sucks

Posted: 2015-02-23 by    jbphdelaney
Complaint Rating:  0 % with 0 votes
I have had a truly HORRENDOUS experience with the Virginia Beach store! If I could give negative stars, I would. I ordered a nursery dresser almost a month before my baby was due. They told me that it would take 6-12 weeks to come in, so I was prepared to not have anywhere to put baby clothes...

Burlington Coat Factory In Redlands Ca. - California, Redlands - rude racist employees (against white people) and rude unprofessional manager

Posted: 2015-01-20 by    jlovestoshopgoodstores
Complaint Rating:  0 % with 0 votes
On January 20th, 2015 my husband and myself decided to give the Burlington store one more chance after being totally displeased from previous experiences from shopping at that store. We were sorry we gave them another chance! What a poorly run store! The employees, who were mainly african american...

Burlington Coat Factory - layaway

Posted: 2014-12-15 by    tonya bowman
Complaint Rating:  0 % with 0 votes

Burlington Coat Factory - Alabama, Dothan - bad manager

Posted: 2014-02-06 by    mad as hell customer
Complaint Rating:  100 % with 1 votes
I have noticed that the manager at this Burlington's is only hiring black people and the store is so messy. I spoke with a few of the only two white people working there and they told me of the problem, The manager, lisa bryant, only wants black people there to work, she's a racest....

Burlington Coat Factory - Arkansas, Littl Rock - lost driver license

Posted: 2013-10-07 by    ginajackson
Complaint Rating:  100 % with 1 votes
I was in Burlington Coat Factory in North Little Rock upon 9/28/13. I placed a layway on the young lady did not give me my driver license back so I realized upon 10/02/13 I did not have my driver license. I called back upon 10/02/13 a member of mangement stated my driver license was there &...

Burlington Coat Factory - Rudeness

Posted: 2013-08-01 by    jpv626
Complaint Rating:  100 % with 1 votes
On two separate occasions, a large (approx. 6' 4", 230 lbs.) female clerk at the register behaved in a bullying and rude way towards me at the register.
i believe it was both times that i dealt with her, i would slowly and politely reach for the receipt from the sale to place it...

Burlington Coat Factory - California - Returns

Posted: 2013-05-30 by    Mayooya
Complaint Rating:  100 % with 1 votes
Dear Sir/Madam,
I am writing to express my strong dissatisfaction and disappointment with your store's return policy and lack of proper advertising of the policy on your receipts. I purchased 2 watches last december of 2012 priced at $19.99 each and i needed to return them last...

Burlington Coat Factory - Minnesota, Minneapolis - This store location is a disgrace.

Posted: 2012-11-04 by    EllenRipley
Complaint Rating:  0 % with 0 votes
On a recent visit to the Minneapolis area, I popped into the Burlington store on Highway 100 South, to pick up a few items quickly.
It was the worst experience that I have ever had at any of the Burlington locations.
The store was a complete wreck- new items thrown on the floor....

Burlington Coat Factory - Texas, Austin - Defective luggage

Posted: 2012-06-10 by    David Weiner
Complaint Rating:  0 % with 0 votes
Bought Guess luggage. Went on a trip to Florida a few days later. Returned from Florida one week later with multiple tears on the luggage. Brought the luggage back to Burlington Coat Factory and told them the luggage was used for the designed purpose as luggage. The luggage is defective and...

Burlington Coat Factory - California, La Puente - Rude in store customer service

Posted: 2011-11-06 by    Millyjg
Complaint Rating:  0 % with 0 votes
Hello, my complaint is towards Burlinton's Coat Factory "inhumane" employees/staff. I have been shopping in this store for many years, and it will be my last, due to rudeness and an "inhumane" act towards myself, my family and one that I witnessed towards a young couple. On so forth to...

Burlington Coat Factory - Georgia, Augusta - Burlington is a Racist & Degenerate Company

Posted: 2011-10-18 by    Lt. Frank "The Tank" Beckles
Complaint Rating:  100 % with 2 votes
I'm a good manager, I work at the Branch in Augusta GA. I've witnessed other managers & some employees violating company policies, and when I informed the new District Managers- Migel & Barren, they cursed at me & used racial slurs, threatened me with physical violence, and told me...

Burlington Coat Factory - Georgia, Augusta - Another Racist Department Store

Posted: 2011-10-16 by    Vic The Iceman Beckles
Complaint Rating:  50 % with 2 votes
Burlington Coat Factory HAS NO RESPECT FOR OUR SOLDIERS!!! They Refuse to give Military Discounts!!
This place is horrible. The coats are no at great prices, This Dept. store is overpriced! The staff and managers, often mistreat & are rude to their customers, and customers are forced...

Burlington Coat Factory - Georgia, Augusta - Mistreating Good Emplyees & Customers

Posted: 2011-10-16 by    Vic The Iceman Beckles
Complaint Rating:  20 % with 5 votes
Burlington Coat Factory has tons of customer & employee Complaints, Reviews: mostly discrimination against men. Overpriced Clothing, Damaged/Worn out Shoes & False Accusations against good customers who return or lay away merchandise! ... (64, 000 Complaints & lawsuits) Racism in Hiring/Firing...

Burlington Coat Factory - Illinois, Lansing - Terrible customer service

Posted: 2011-10-03 by    dolton27
Complaint Rating:  100 % with 1 votes
I stopped by Burlington before going to work to pick up some sweaters. I figured that since it was mid- day the crowds would be small and lines would be shorter. I was wrong on both counts. My problem wasn't the amount of people shopping it was the amount of employees that were working...

Burlington Coat Factory - California, Dublin - POOR MANAGER SERVICE

Posted: 2011-06-13 by    JAY WILKERSON
Complaint Rating:  100 % with 1 votes
Hello, my name is Jay Wilkerson my email is: yajcancer4@yahoo.com

Dear Sir or Mam,

Several customers were in line @ your Dublin, California store waiting for service their was only one register open at 3:p.m. so the line exceeded at least six customers. I Jay...

Burlington Coat Factory - Stay away

Posted: 2011-06-07 by    MDLRG
Complaint Rating:  100 % with 1 votes
3 month story short: Spent approx 3.5K at this store and they did not hesistate to take our money. Received all our merchandise after hunting around town for all the pieces EXCEPT ONE which was ordered in November 2010 and we still don't have it. We still cannot get anyone to resolve the...

Burlington Coat Factory - Texas, Longview - Bad customer service

Posted: 2011-04-28 by    hushpuppie
Complaint Rating:  50 % with 2 votes
Customer service at this store is extremely bad. If you want a display item be prepared to stand around for an hour or two while they look for it only to conclude that they did not have it in the first place. Placing items on order will require(in my experience) at least 6 weeks. There seems...

Burlington Coat Factory - Maryland, Waldorf - Return Policy

Posted: 2011-02-23 by    Trici
Complaint Rating:  100 % with 1 votes
Omg!!! Burlington is the worst!!! Never shop their again in your life. I tried to return my 17 month old daughter's chiffon and velvet dress. The lace came loose from the chiffon material and the baby pulled the rest of the string and it totally unravelled. I tried to return it without...

Burlington Coat Factory - New Jersey, Elizabeth - Worst Customer Service

Posted: 2011-01-12 by    swethadm
Complaint Rating:  0 % with 0 votes
I went to this store to return a coat. One of the employee named Milly was at the register. She said that the coat cannot be returned but the way she said it was way rude. She behaved like she never returned a thing in her whole life and when we tried to complain about her to the manager everyone...

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