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Burlington Coat Factory

Burlington Coat Factory Direct Corporation

Corporate Counsel, 1830 Route 130 N
Burlingtion
New Jersey
United States - NJ08016
Customer Care
Work days:
Mon8 AM - 8 PM
Tue8 AM - 8 PM
Wed8 AM - 8 PM
Thu8 AM - 8 PM
Fri8 AM - 8 PM
SatClosed
SunClosed
 
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Burlington Coat Factory Complaints & Reviews

Burlington Coat Factory - New York, Buffalo / Charge wrong items

Re
Reviewer56653 on 2016-01-31
I was yesterday Att this store, they have new sistems to scan your items before you go to the register.They give you to me wrong card they charge me 102$ if my total is only 21$ we no put attention right away I pay the total when I check my total I told the cashier that's not my total...

Burlington Coat Factory - Florida, Miami / Web Service. Store Online.

Re
Reinier Boulart on 2016-01-28
Worst Service Ever. Worst Online Store Experience. I cant believe when i receive an email today, 8 days after I placed an order in the Burlington Coat Factory web store of a gift for a baby shower of a friend happening this Saturday. I even called the store to confirm they order and they...

Burlington Coat Factory - New Jersey, Elizabeth / Layaway

Bj
B J Dobbs on 2015-11-18
I laid away about 20 items on August 31st...I picked up that layaway a month later at the Elizabeth NJ store without noticing that the best items were missing, , . a coat & a very nice white top, I take pictures of all of my layaways..So I thought the items were in my layaway I picked up...

Burlington Coat Factory / Burlington Coat Factory sucks

Jb
jbphdelaney on 2015-02-23
I have had a truly HORRENDOUS experience with the Virginia Beach store! If I could give negative stars, I would. I ordered a nursery dresser almost a month before my baby was due. They told me that it would take 6-12 weeks to come in, so I was prepared to not have anywhere to put baby...

Burlington Coat Factory In Redlands Ca. - California, Redlands / rude racist employees (against white people) and rude unprofessional manager

Jl
jlovestoshopgoodstores on 2015-01-20
On January 20th, 2015 my husband and myself decided to give the Burlington store one more chance after being totally displeased from previous experiences from shopping at that store. We were sorry we gave them another chance! What a poorly run store! The employees, who were mainly african...

Burlington Coat Factory / layaway

To
tonya bowman on 2014-12-15
I PUT MY SON AND GRAND DAUGHTER XMAS SHOES IN LAYAWAY AND KEPT PAYING ON IT. I WENT TO GET LAYAWAY OUT IT WAS NOT THEIR. I CERTAINLY WAS NOT TOLD THAT RIGHT OFF HAND. I WAS THEIR 30 MINUTES WAITING ON MY ;AYAWAY, THEY BROUGHT ME A LAYAWAY AND IT WAS NOT MINE. AFTER 40 MINUTES PAST I ASKED...

Burlington Coat Factory - Alabama, Dothan / bad manager

Ma
mad as hell customer on 2014-02-06
I have noticed that the manager at this Burlington's is only hiring black people and the store is so messy. I spoke with a few of the only two white people working there and they told me of the problem, The manager, lisa bryant, only wants black people there to work, she's a...

Burlington Coat Factory - Arkansas, Littl Rock / lost driver license

Gi
ginajackson on 2013-10-07
I was in Burlington Coat Factory in North Little Rock upon 9/28/13. I placed a layway on the young lady did not give me my driver license back so I realized upon 10/02/13 I did not have my driver license. I called back upon 10/02/13 a member of mangement stated my driver license was there...

Burlington Coat Factory / Rudeness

Jp
jpv626 on 2013-08-01
On two separate occasions, a large (approx. 6' 4", 230 lbs.) female clerk at the register behaved in a bullying and rude way towards me at the register. i believe it was both times that i dealt with her, i would slowly and politely reach for the receipt from the sale to place it in my...

Burlington Coat Factory - California / Returns

Ma
Mayooya on 2013-05-30
Dear Sir/Madam, I am writing to express my strong dissatisfaction and disappointment with your store's return policy and lack of proper advertising of the policy on your receipts. I purchased 2 watches last december of 2012 priced at $19.99 each and i needed to return them last week...

Burlington Coat Factory - Minnesota, Minneapolis / This store location is a disgrace.

El
EllenRipley on 2012-11-04
On a recent visit to the Minneapolis area, I popped into the Burlington store on Highway 100 South, to pick up a few items quickly. It was the worst experience that I have ever had at any of the Burlington locations. The store was a complete wreck- new items thrown on the floor. Merchandise...

Burlington Coat Factory - Texas, Austin / Defective luggage

Da
David Weiner on 2012-06-10
Bought Guess luggage. Went on a trip to Florida a few days later. Returned from Florida one week later with multiple tears on the luggage. Brought the luggage back to Burlington Coat Factory and told them the luggage was used for the designed purpose as luggage. The luggage is defective...

Burlington Coat Factory - California, La Puente / Rude in store customer service

Mi
Millyjg on 2011-11-06
Hello, my complaint is towards Burlinton's Coat Factory "inhumane" employees/staff. I have been shopping in this store for many years, and it will be my last, due to rudeness and an "inhumane" act towards myself, my family and one that I witnessed towards a young couple. On so forth...

Burlington Coat Factory - Georgia, Augusta / Burlington is a Racist & Degenerate Company

Lt
I'm a good manager, I work at the Branch in Augusta GA. I've witnessed other managers & some employees violating company policies, and when I informed the new District Managers- Migel & Barren, they cursed at me & used racial slurs, threatened me with physical violence, and told...

Burlington Coat Factory - Georgia, Augusta / Another Racist Department Store

Vi
Vic The Iceman Beckles on 2011-10-16
Burlington Coat Factory HAS NO RESPECT FOR OUR SOLDIERS!!! They Refuse to give Military Discounts!! This place is horrible. The coats are no at great prices, This Dept. store is overpriced! The staff and managers, often mistreat & are rude to their customers, and customers are forced to...

Burlington Coat Factory - Georgia, Augusta / Mistreating Good Emplyees & Customers

Vi
Vic The Iceman Beckles on 2011-10-16
Burlington Coat Factory has tons of customer & employee Complaints, Reviews: mostly discrimination against men. Overpriced Clothing, Damaged/Worn out Shoes & False Accusations against good customers who return or lay away merchandise! ... (64, 000 Complaints & lawsuits) Racism in...

Burlington Coat Factory - Illinois, Lansing / Terrible customer service

Do
dolton27 on 2011-10-03
I stopped by Burlington before going to work to pick up some sweaters. I figured that since it was mid- day the crowds would be small and lines would be shorter. I was wrong on both counts. My problem wasn't the amount of people shopping it was the amount of employees that were...

Burlington Coat Factory - California, Dublin / POOR MANAGER SERVICE

Ja
JAY WILKERSON on 2011-06-13
Hello, my name is Jay Wilkerson my email is: yajcancer4@yahoo.com Dear Sir or Mam, Several customers were in line @ your Dublin, California store waiting for service their was only one register open at 3:p.m. so the line exceeded at least six customers. I Jay Wilkerson was the first...

Burlington Coat Factory / Stay away

Md
MDLRG on 2011-06-07
3 month story short: Spent approx 3.5K at this store and they did not hesistate to take our money. Received all our merchandise after hunting around town for all the pieces EXCEPT ONE which was ordered in November 2010 and we still don't have it. We still cannot get anyone to resolve...

Burlington Coat Factory - Texas, Longview / Bad customer service

Hu
hushpuppie on 2011-04-28
Customer service at this store is extremely bad. If you want a display item be prepared to stand around for an hour or two while they look for it only to conclude that they did not have it in the first place. Placing items on order will require(in my experience) at least 6 weeks. There...

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