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Bob's Discount Furniture Customer Care Service

Bob's Discount Furniture LLC

428 Tolland Tpke
United States - 06042

Customer Support Phone Numbers

+1 860 887 9913 0 0
Alternate Contact Address

316 Iyannough Rd # 28, Hyannis, MA 02601
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Bob's Discount Furniture Complaints & Reviews

Bob's Discount Furniture / Damaged couch!

Dabadoo5 on 2016-05-31
Please stay as far away as you can from this dreadful company and don't ever deal with Bob's Discount Furniture!! I have purchased a leather couch from this company and the one they delivered was damaged and there was a huge tear! These guys were about to leave but I stopped them and...

Bobs Discount Fruniture - New York, Farmingdale / Cheap furniture quality. Beware!

Girish Shelly on 2016-05-14
Furniture which breaks in a year and Beware of Bobs’ (Spoof)warranty. Bob’s furniture will never honor their Goof Spoof warranty they will find a reason to deny it. One can read that 90% of all the reviews on all websites are bad experiences about this company. Low prices on their furniture...

Bobs Discount Fruniture - New York, Farmingdale / Cheap furniture quality. Beware!

Girish Shelly on 2016-05-14
Furniture which breaks in a year and Beware of Bobs’ (Spoof)warranty. Bob’s furniture will never honor their Goof Spoof warranty they will find a reason to deny it. One can read that 90% of all the reviews on all websites are bad experiences about this company. Low prices on their furniture...

Bob's Discount Furniture - New Jersey, Freehold / Outback power reclining sofa

Bob Scal on 2016-04-10
Bought the Outback Reclining Sofa. (waited 6 weeks) Looks really good with a well design. Metal framework and reclining brackets look also good. The problem is after only 3 weeks the foot rest cracked in half under the fabric. Reaching my hand in I can feel that the support on the foot...

Bob's Discount Furniture / Bed

kskizzle05 on 2016-03-29
FIRST OFF: IT WAS REQUIRED TO RATE MY EXPERIENCE WITH A STAR. IF I COULD'VE I WOULD NOT GIVE THEM 1! Back in December 2015 I purchased a king size storage bed at the Wilmington, DE location. Not even a month later the bed broke. The frame that the wooden slates were on cracked and the...

Bob's Discount Furniture - New Jersey, Monmouth Junction / Athena Power Dual Reclining Console Loveseat

Yomesh on 2016-03-20
I order Powered Recliner and Low seat for $2100 on 11/22/16. Since Thanks giving was near, I put the order on hold to check if I can get better deals at other places if. After 2 week I informed them to deliver the sofa. It was delivered on Friday when my wife was only at home to receive...

Bob's Discount Furniture - Massachusetts, Natick / Braxton 72" Sofa

Ramiro Serrato on 2016-03-08
March 8th, 2016. We bought a Braxton 72" Sofa one year ago, I was convinced by them to by the goof proof + protection plan, they said it would cover factory plus accidental damages. Suddenly one of the arms material just broke, I was just resting my arm over the left sofa's arm as you...

Bobs Discount Fruniture / Living Room Set. Bedroom Set

JoMaRo on 2016-03-08
My wife and I are not rich but in the past we bought very well made furniture when we were both working and I was in better health. Two years ago we bought a new bedroom set and living room set. The bedroom set within six months began to sag in the middle and I needed to put wall studs in...

Bob's Discount Furniture - New York, New York / Dinner Table & Chairs

Reviewer57672 on 2016-02-13
3 weeks after purchase & assembly by Bob's Discount Furniture, the chairs have loose screws/bolts and are unsafe to use. Speaking with customer service didn't help. Looks like a shady operation - will discuss with my bank and consider legal action in court if the Visa card doesn't protect me.

Bob's Discount Furniture - Pennsylvania, Reading / Wrong furniture delivered

dnb103 on 2015-12-18
Ordered 2 matching recliners. Specific delivery instructions given. Totally ignored. Delivered completly different style chairs. The only thing correct, was the color. Delivery was late. Spoke with a store manager, he was very close to having an attitude. Buyer be ware when buying Bob's. Sorry Bob, won't be back !!

Bob's Furniture - New Hampshire, Salem / Apollo Power Brown LeatherMaterial flaking off Reclining Sofa 20007053005 and Motibello Pearl Marble Parsons Chair 225158

Leslie Kimball on 2015-11-21
Customer # 2767444 Leslie Kimball We purchased the sofa and it was delivered 8-29-12. Within six months it had to be replaced because the springs were broken. Within the last few months the leather has been flaking off the sofa leaving bare spots. It is especially bad on one side where the...

Bobs Furniture - New York, Freeport / Benton full sleeper

Ellen WeissS on 2015-11-06
I purchased this sleep sofa in the freeport location n after 10 mths i fell thru the bed when the part thats supposed to hold up the mattress ripped ! i weigh 115 lbs . Ive been calling customer care line and they have been telling me what id like to hear but to no avail.This has been...

Bob's Furniture - Rhode Island, Lincoln / Customer service

Reviewer19612 on 2015-10-17
During our recent visit to this store in south Attleboro on 10/18 I had to wait about 15 minutes to get waited on in order to make a payment on a piece of furniture. There were only 2 people available at the office desk and there were several people just sitting at several desks just...

Bob's Discount Furniture - Massachusetts, Stoughton / Customer Care

Reviewer11672 on 2015-10-04
If given the opportunity I would rate them a negative -10. Purchased a box spring bed frame and kitchen set for our new apartment. The delivery service or lack there of was horrific at best. Furniture was scheduled to be delivered on 10/1/15 no furniture called customer care they said they...

Bob's Furniture - New York, queens village / Wrong phone number on the american express bill

Reviewer27733 on 2015-09-22
I returned a damaged mattress for $978.78 and did not see Bob furniture store credit my american express back. When I called the number they have listed on my american express under the charge amount it is the wrong number which is 860-471-1336. Bob please correct your records so customer...

Bob's Discount Furniture Llc / Missing foot on bed frame

Reviewer13818 on 2015-09-15
Unbelievable! Bought a small bed from Bob's Furniture in Monroeville, they delivered it last week. We tried to put it together Sunday. Missing one foot for the frame. Have been trying since Sunday to get through to customer service on hold for over an hour total, have called the store...

Bob's Discount Furniture - New York, Yonkers / policy

jamesdaddio on 2015-08-07
I placed a deposit on a bed and mattress after returning from the hospital remembered I wanted to cancel my order as there is no room in my apartment for this bed. The salesman forced me to take the bedspread cover before I purchased the bed I later realized that the policy is that you pay...

Bobs Furniture / Terrible quality and customer service

Ashcab on 2015-05-18
I purchased about $2000 worth of furniture including a bed frame, mattress, sofa, and two dressers from Bob's in October 2012. I also purchased the "goof proof" protection plan on both the bed frame and the sofa. I'll start by talking about the bed. About a year after I had...

Bobs Furniture - New Jersey, Secaucus / Goof Proof

Angry Pissed off on 2015-03-19
This warranty is a scum!!! They tell you everything is cover when you buy but when something happen, surprise surperice whatever you reporting is an "exception" not covered. They said cover accidental damage, my kid was playing and he ripped the liner of the ottoman, i called them they said...

Bobs Discount Furniture / customer service, product

auti on 2015-03-19
I purchases a piece of furniture last march and within the year it broke twice, same spot. This piece is called the playpen couch and each repair guy sent to fix it told us about how awful that piece of furniture was and how many times they see it malfunction. Even told us that another...

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