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Bob's Discount Furniture Customer Care Service

Bob's Discount Furniture LLC

428 Tolland Tpke
Manchester
Connecticut
United States - 06042

Customer Support Phone Numbers

Fax:
+1 860 887 9913 0 0
Alternate Contact Address

316 Iyannough Rd # 28, Hyannis, MA 02601
 
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Bob's Discount Furniture Complaints & Reviews

Bobs Discount Furtiure - New York, Freeport / Apollo Couch / Bonded leather

Pu
Purple216 on Aug 11, 2016
We purchased this couch in April 2013 and about 2 months ago the couch began to fall apart! We called up Bobs and they refused to help us because our warranty didn't cover this type of damage. We have no pets and can't understand how this couch is falling apart after 3 years. We are very unhappy and welcome any advice.

Bob's Discount Furniture - Massachusetts, Leominster / Kitchen table

Jo
jose calcerrada on Jun 21, 2016
fbz05348 Hi my name is Jose Calcerrada i buy a kitchen table 2 weeks ago and the table and the chair have a lot of holes and damage mi phone number is 978-235-1672 thank you.iam good custumer.

Bob's Discount Furniture / sofa repair

Km
kmldpl on Jun 10, 2016
I purchased a reclining sofa at Bob's just over two years ago. I also purchased the 5-year Goof Proof Protection plan. The back of the sofa broke the other week, when my son fell back onto it. But since I used the word "slammed" into it when I made my statement -- instead of "fell" into it --...

Bob's Discount Furniture - New Jersey, Totowa / Sierra Couch

St
Stuart Nachbar on Jun 1, 2016
So disappointed and dissatisfied with this company. Purchased a Sierra couch 26 months ago, and it was always a problem. Cushions ripped and they eventually brought us new ones. Now the frame is broken. Customer service requested photos which we provided. They lost them and then found them...

Bob's Discount Furniture / Damaged couch!

Da
Dabadoo5 on May 31, 2016
Please stay as far away as you can from this dreadful company and don't ever deal with Bob's Discount Furniture!! I have purchased a leather couch from this company and the one they delivered was damaged and there was a huge tear! These guys were about to leave but I stopped them and...

Bobs Discount Fruniture - New York, Farmingdale / Cheap furniture quality. Beware!

Gi
Girish Shelly on May 14, 2016
Furniture which breaks in a year and Beware of Bobs’ (Spoof)warranty. Bob’s furniture will never honor their Goof Spoof warranty they will find a reason to deny it. One can read that 90% of all the reviews on all websites are bad experiences about this company. Low prices on their furniture...

Bobs Discount Fruniture - New York, Farmingdale / Cheap furniture quality. Beware!

Gi
Girish Shelly on May 14, 2016
Furniture which breaks in a year and Beware of Bobs’ (Spoof)warranty. Bob’s furniture will never honor their Goof Spoof warranty they will find a reason to deny it. One can read that 90% of all the reviews on all websites are bad experiences about this company. Low prices on their furniture...

Bob's Discount Furniture - New Jersey, Freehold / Outback power reclining sofa

Bo
Bob Scal on Apr 10, 2016
Bought the Outback Reclining Sofa. (waited 6 weeks) Looks really good with a well design. Metal framework and reclining brackets look also good. The problem is after only 3 weeks the foot rest cracked in half under the fabric. Reaching my hand in I can feel that the support on the foot...

Bob's Discount Furniture / Bed

Ks
kskizzle05 on Mar 29, 2016
FIRST OFF: IT WAS REQUIRED TO RATE MY EXPERIENCE WITH A STAR. IF I COULD'VE I WOULD NOT GIVE THEM 1! Back in December 2015 I purchased a king size storage bed at the Wilmington, DE location. Not even a month later the bed broke. The frame that the wooden slates were on cracked and the...

Bob's Discount Furniture - New Jersey, Monmouth Junction / Athena Power Dual Reclining Console Loveseat

Yo
Yomesh on Mar 20, 2016
I order Powered Recliner and Low seat for $2100 on 11/22/16. Since Thanks giving was near, I put the order on hold to check if I can get better deals at other places if. After 2 week I informed them to deliver the sofa. It was delivered on Friday when my wife was only at home to receive...

Bob's Discount Furniture - Massachusetts, Natick / Braxton 72" Sofa

Ra
Ramiro Serrato on Mar 8, 2016
March 8th, 2016. We bought a Braxton 72" Sofa one year ago, I was convinced by them to by the goof proof + protection plan, they said it would cover factory plus accidental damages. Suddenly one of the arms material just broke, I was just resting my arm over the left sofa's arm as you...

Bobs Discount Fruniture / Living Room Set. Bedroom Set

Jo
JoMaRo on Mar 8, 2016
My wife and I are not rich but in the past we bought very well made furniture when we were both working and I was in better health. Two years ago we bought a new bedroom set and living room set. The bedroom set within six months began to sag in the middle and I needed to put wall studs in...

Bob's Discount Furniture - New York, New York / Dinner Table & Chairs

Re
Reviewer57672 on Feb 13, 2016
3 weeks after purchase & assembly by Bob's Discount Furniture, the chairs have loose screws/bolts and are unsafe to use. Speaking with customer service didn't help. Looks like a shady operation - will discuss with my bank and consider legal action in court if the Visa card doesn't protect me.

Bob's Discount Furniture - Pennsylvania, Reading / Wrong furniture delivered

Dn
dnb103 on Dec 18, 2015
Ordered 2 matching recliners. Specific delivery instructions given. Totally ignored. Delivered completly different style chairs. The only thing correct, was the color. Delivery was late. Spoke with a store manager, he was very close to having an attitude. Buyer be ware when buying Bob's. Sorry Bob, won't be back !!

Bob's Furniture - New Hampshire, Salem / Apollo Power Brown LeatherMaterial flaking off Reclining Sofa 20007053005 and Motibello Pearl Marble Parsons Chair 225158

Le
Leslie Kimball on Nov 21, 2015
Customer # 2767444 Leslie Kimball We purchased the sofa and it was delivered 8-29-12. Within six months it had to be replaced because the springs were broken. Within the last few months the leather has been flaking off the sofa leaving bare spots. It is especially bad on one side where the...

Bobs Furniture - New York, Freeport / Benton full sleeper

El
Ellen WeissS on Nov 6, 2015
I purchased this sleep sofa in the freeport location n after 10 mths i fell thru the bed when the part thats supposed to hold up the mattress ripped ! i weigh 115 lbs . Ive been calling customer care line and they have been telling me what id like to hear but to no avail.This has been...

Bob's Furniture - Rhode Island, Lincoln / Customer service

Re
Reviewer19612 on Oct 17, 2015
During our recent visit to this store in south Attleboro on 10/18 I had to wait about 15 minutes to get waited on in order to make a payment on a piece of furniture. There were only 2 people available at the office desk and there were several people just sitting at several desks just...

Bob's Discount Furniture - Massachusetts, Stoughton / Customer Care

Re
Reviewer11672 on Oct 4, 2015
If given the opportunity I would rate them a negative -10. Purchased a box spring bed frame and kitchen set for our new apartment. The delivery service or lack there of was horrific at best. Furniture was scheduled to be delivered on 10/1/15 no furniture called customer care they said they...

Bob's Furniture - New York, queens village / Wrong phone number on the american express bill

Re
Reviewer27733 on Sep 22, 2015
I returned a damaged mattress for $978.78 and did not see Bob furniture store credit my american express back. When I called the number they have listed on my american express under the charge amount it is the wrong number which is 860-471-1336. Bob please correct your records so customer...

Bob's Discount Furniture Llc / Missing foot on bed frame

Re
Reviewer13818 on Sep 15, 2015
Unbelievable! Bought a small bed from Bob's Furniture in Monroeville, they delivered it last week. We tried to put it together Sunday. Missing one foot for the frame. Have been trying since Sunday to get through to customer service on hold for over an hour total, have called the store...

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