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Bob's Discount Furniture Customer Care Service

Bob's Discount Furniture LLC

428 Tolland Tpke
United States - 06042

Customer Support Phone Numbers

+1 860 887 9913 0 0
Alternate Contact Address

316 Iyannough Rd # 28, Hyannis, MA 02601

Bob's Discount Furniture Complaints & Reviews

Bob Furniture - Goof Proof Plus Scam / Goof proof plus warranty scam

Jaycop on Nov 5, 2016
If any one is buying a furniture in Bob Furniture store, the Sales representative will offer the Goof Proof Plus warranty claiming that for any kind of damage the furniture you are buying will be replaced without any question with in 5 years. Well this is big scam to get money from you...

Bob's Discount Furniture / a very unprofessional behavior of an employee at bob's customer service counter friday 11/4/16

G hinds on Nov 4, 2016
I am a Manager from a residential facility which serves individuals with disability within three boroughs. My facility in Brooklyn and the facilities within the other boroughs, consistently purchase furniture from Bobs throughout the year. Therefore I customarily make purchases from Bob...

Bobs Furniture Southington T / Sleeper sofa falling apart

Lauriereilly59 on Oct 16, 2016
About a year ago I went to Bobs Southington and purchased a new sleeper sofa with aND a chair with ottoman I am not sure what their name was but it's a 92 inch couch so I spent more than I planned. The material is brown fabric. I livery alone and rarely have company. I am not an overweight...

Bobs Furniture / Nehds delivery of bobs furniture

W mcmahon on Aug 29, 2016
From march of 2016 till august 2016, at bobs delivery company nehds... I witnesed at hudson nh nehds that delivers to most of mass... As a employee of nehds collecting photo evidence of delivery teams drinking on the job dealing and smoking drugs atleast when they arrived at the end of the...

Bob's Discount Furniture / Apollo couch / bonded leather

Purple216 on Aug 11, 2016
We purchased this couch in April 2013 and about 2 months ago the couch began to fall apart! We called up Bobs and they refused to help us because our warranty didn't cover this type of damage. We have no pets and can't understand how this couch is falling apart after 3 years. We are very unhappy and welcome any advice.

Bob's Discount Furniture / Kitchen table

jose calcerrada on Jun 21, 2016
fbz05348 Hi my name is Jose Calcerrada i buy a kitchen table 2 weeks ago and the table and the chair have a lot of holes and damage mi phone number is 978-235-1672 thank you.iam good custumer.

Bob's Discount Furniture / sofa repair

kmldpl on Jun 10, 2016
I purchased a reclining sofa at Bob's just over two years ago. I also purchased the 5-year Goof Proof Protection plan. The back of the sofa broke the other week, when my son fell back onto it. But since I used the word "slammed" into it when I made my statement -- instead of "fell" into it --...

Bob's Discount Furniture / Sierra Couch

Stuart Nachbar on Jun 1, 2016
So disappointed and dissatisfied with this company. Purchased a Sierra couch 26 months ago, and it was always a problem. Cushions ripped and they eventually brought us new ones. Now the frame is broken. Customer service requested photos which we provided. They lost them and then found them...

Bob's Discount Furniture / Damaged couch!

Dabadoo5 on May 31, 2016
Please stay as far away as you can from this dreadful company and don't ever deal with Bob's Discount Furniture!! I have purchased a leather couch from this company and the one they delivered was damaged and there was a huge tear! These guys were about to leave but I stopped them and...

Bob's Discount Furniture / Cheap furniture quality. Beware!

Girish Shelly on May 14, 2016
Furniture which breaks in a year and Beware of Bobs’ (Spoof)warranty. Bob’s furniture will never honor their Goof Spoof warranty they will find a reason to deny it. One can read that 90% of all the reviews on all websites are bad experiences about this company. Low prices on their furniture...

Bob's Discount Furniture / Cheap furniture quality. Beware!

Girish Shelly on May 14, 2016
Furniture which breaks in a year and Beware of Bobs’ (Spoof)warranty. Bob’s furniture will never honor their Goof Spoof warranty they will find a reason to deny it. One can read that 90% of all the reviews on all websites are bad experiences about this company. Low prices on their furniture...

Bob's Discount Furniture / Outback power reclining sofa

Bob Scal on Apr 10, 2016
Bought the Outback Reclining Sofa. (waited 6 weeks) Looks really good with a well design. Metal framework and reclining brackets look also good. The problem is after only 3 weeks the foot rest cracked in half under the fabric. Reaching my hand in I can feel that the support on the foot...

Bob's Discount Furniture / Bed

kskizzle05 on Mar 29, 2016
FIRST OFF: IT WAS REQUIRED TO RATE MY EXPERIENCE WITH A STAR. IF I COULD'VE I WOULD NOT GIVE THEM 1! Back in December 2015 I purchased a king size storage bed at the Wilmington, DE location. Not even a month later the bed broke. The frame that the wooden slates were on cracked and the...

Bob's Discount Furniture / Athena Power Dual Reclining Console Loveseat

Yomesh on Mar 20, 2016
I order Powered Recliner and Low seat for $2100 on 11/22/16. Since Thanks giving was near, I put the order on hold to check if I can get better deals at other places if. After 2 week I informed them to deliver the sofa. It was delivered on Friday when my wife was only at home to receive...

Bob's Discount Furniture / Braxton 72" Sofa

Ramiro Serrato on Mar 8, 2016
March 8th, 2016. We bought a Braxton 72" Sofa one year ago, I was convinced by them to by the goof proof + protection plan, they said it would cover factory plus accidental damages. Suddenly one of the arms material just broke, I was just resting my arm over the left sofa's arm as you...

Bob's Discount Furniture / Living Room Set. Bedroom Set

JoMaRo on Mar 8, 2016
My wife and I are not rich but in the past we bought very well made furniture when we were both working and I was in better health. Two years ago we bought a new bedroom set and living room set. The bedroom set within six months began to sag in the middle and I needed to put wall studs in...

Bob's Discount Furniture / Dinner Table & Chairs

Reviewer57672 on Feb 13, 2016
3 weeks after purchase & assembly by Bob's Discount Furniture, the chairs have loose screws/bolts and are unsafe to use. Speaking with customer service didn't help. Looks like a shady operation - will discuss with my bank and consider legal action in court if the Visa card doesn't protect me.

Bob's Discount Furniture / Wrong furniture delivered

dnb103 on Dec 18, 2015
Ordered 2 matching recliners. Specific delivery instructions given. Totally ignored. Delivered completly different style chairs. The only thing correct, was the color. Delivery was late. Spoke with a store manager, he was very close to having an attitude. Buyer be ware when buying Bob's. Sorry Bob, won't be back !!

Bob's Furniture / Apollo power brown leather material flaking off reclining sofa 20007053005 and montibello pearl marble parsons chair 225158

Leslie Kimball on Nov 21, 2015
Customer # 2767444 Leslie Kimball We purchased the sofa and it was delivered 8-29-12. Within six months it had to be replaced because the springs were broken. Within the last few months the leather has been flaking off the sofa leaving bare spots. It is especially bad on one side where the...

Bobs Furniture / Benton full sleeper

Ellen WeissS on Nov 6, 2015
I purchased this sleep sofa in the freeport location n after 10 mths i fell thru the bed when the part thats supposed to hold up the mattress ripped ! i weigh 115 lbs . Ive been calling customer care line and they have been telling me what id like to hear but to no avail.This has been...

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