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Rent A Center


5501 Headquarters Drive
United States - TX75024
Customer Care
+1 800 422 8186 2 0
Work days:
Mon8 AM - 8 PM
Tue8 AM - 8 PM
Wed8 AM - 8 PM
Thu8 AM - 8 PM
Fri8 AM - 8 PM
Sat9 AM - 7 PM
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Rent A Center Complaints & Reviews

Rent A Center - Washington, Seattle - Vehicle damaged by Rent-A-Center Driver

Posted: 2015-11-27 by    Ashley Gremmert
Complaint Rating:  0 % with 0 votes
On 10/15/15 I was returning home from an appointment in downtown Seattle. As I was driving north on Western Avenue, A Rent-A-Center box truck traveling north also, passed me on the left, striking my driver's mirror, pushing it forward. The driver stopped a few feet ahead, I asked him to pull...

Rent-A-Center - Laptop that didn't work

Posted: 2015-10-18 by    Scales67
Complaint Rating:  0 % with 0 votes
Don't even consider renting anything from this Rent-A-Center location!!! Their promise of 100% satisfaction or a full refund is a lie. I had to rent a laptop computer for two weeks while mine was in the shop. The first problem that I noticed as soon as I arrived home with the computer is...

Rent-A-Center - Poor Customer Service

Posted: 2015-10-05 by    Reviewer17779
Complaint Rating:  0 % with 0 votes
I have perviously renting a washer opted using the 90days same as cash. I visited the store in DeSoto 10/3/15 because my dryer went out and I needed one quickly. I filled out my application while sitting there I noticed how the employees handled the customers so unprofessional. After paying...

Rent-A-Center - Not Entirely Complaining

Posted: 2015-10-03 by    Nina62
Complaint Rating:  0 % with 0 votes
I have just read horrible STORIES about HORRIBLE RENTACENTER EMPLOYEE'S attacking customer's. It on believable the conduct and tactics they think will make people comply to their demands or are these rules and are they giving training at all areas in the bill collection process business....

Rent A Center - Good customer treated poorly

Posted: 2015-09-15 by    Reviewer70315
Complaint Rating:  0 % with 0 votes
I bought Items with rent a center and was a very good customer at Queen st lancaster pa 17602.
A year later I was going to buy more furniture and that told me I was a good customer but I needed to be treated like a new customer.
I thought once you had good credit that was good...

Rent-A-Center - Kansas, Great Bend - Sold my order to somoene else

Posted: 2015-03-08 by    West Phyrd
Complaint Rating:  0 % with 0 votes
My special-needs sister needed a multi-disc cd player. Instead of going on-line I tried to support local businesses. I went to RaC, they didn’t have one in the store but they ordered one and call and leave a message when it came in. It was to be a cash transaction. When they didn’t...

Rent A Center - theft and threatening

Posted: 2014-08-29 by    blueeyes96
Complaint Rating:  0 % with 0 votes
I was renting two laptops from this store. Each time I made a payment they would stick the money in their pocket instead of to the account. Then when I got tired of messing with them and told them to come and pick them up, they showed up a day early and was caught peeping in my windows. There...

Rent A Center - Nebraska, Grand Island - Bad acer computers (2)

Posted: 2013-01-10 by    Justice99
Complaint Rating:  0 % with 0 votes
I rented an acer previously owned for 1 yr. I brought it back in that evening it has shellcommon.DLL missing. They gave me another Acer previously owned for 1 yr I pd $130.00. This Acer gave me problems with Word Processor English Starter told me to go to Ctrl Panel hit repair I did took me...

Rent A Center - Texas, Arlington - Stolen Property

Posted: 2012-12-04 by    JustShan
Complaint Rating:  0 % with 0 votes
Rent A Center employee who delivered bed and mattress stole $1400 Movado watch and 3 Brighton Bracelets while in my bathroom. Filed Police Report, but without a security camera video, I had no proof or evidence. Rent A Center was only defensive and hostile when confronted. Be LEARY of these...

Rent A Center - I was never more humiliated and ashamed for them

Posted: 2012-08-22 by    Gikkade
Complaint Rating:  100 % with 1 votes
Went into rent a center with all good intentions to purchase a bedroom set, upon speaking to a sales person i was just asked to fill out a form and to pay 32.00 and they would let me know when a delivery date was available. I received a call the following day with a time and date of a delivery....

Rent A Center - California, Bakersfield - They harrass to no end

Posted: 2012-08-11 by    Karen Dee
Complaint Rating:  0 % with 0 votes
My husband and I rented from rent a center. There was no problem at first but then work obligations called for him to relocate for 60 days (and yet this company offers online bill pay) I got hurt so I am out of work til mid sept. These people called (white lane store) and my husband told them...

Rent A Center - Alabama, Wetumpka - Customer Service

Posted: 2012-07-09 by    QUEEN2320
Complaint Rating:  0 % with 0 votes
I went into this location on 5-July-2012 to inquire about options to purchase a bed for my grandparents. My grandparents have been sleeping in the same bed for well over 30 years and I felt it was time for a change. I entered the store to be approached by representative Jason or Justin a white...

Rent A Center - Maryland, Brooklyn Park - Falsification of payment information

Posted: 2012-06-29 by    Suitcoat380
Complaint Rating:  0 % with 0 votes
RAC excepted payment while my account was closed they claim then reopened my account stating I own them $ 1035.82 to close my account when I just finished paying them in April $1436.92 and for April they have only $18.12 on 04/18/12 when I sent in march my bank USAA states the check was cashed...

Rent A Center - Hawaii, Waianae - selling garbage

Posted: 2012-06-19 by    ruquelove
Complaint Rating:  0 % with 0 votes
Rent a center sells furniture that does not last, our couches lasted a year b4 they started peeling like a bad sunburn. and the cost was nuts I could have sent my kid to Harvard instead what a piece of crap anyone have Troy Aikmans #...

Rent A Center - California, Palmdale - Harrassment

Posted: 2012-05-24 by    Rshumway
Complaint Rating:  0 % with 0 votes
My son, whom I have no contact with, used my name and number as a reference for him at Rent A Center. I did not give him permission to do this and I did not give Rent A Center a reference for him. However, Apparently he has not paid for his merchandise and Rent A Center is calling and harassing...

Rent A Center - Maine - worst business

Posted: 2012-04-24 by    lizzierosew
Complaint Rating:  0 % with 0 votes
They are no better than a loan shark or cash advance.. DONT RENT FROM THEM ! I have to now file a law suit. against them... I lived in Maine back in 2005 and rented to own a front load washer and dryer.. The product did not work I kept paying (they got 2 thousand dollars out of the 35 hundred...

Rent A Center - Employee Abuse

Posted: 2012-04-15 by    2tiredofthisshyt
Complaint Rating:  0 % with 0 votes
I work at a nearby restaurant on Lafayette road in Indianapolis, In. I had a Rent a Center employee stop and visit my store. Before he left I could see that he was trouble, so I asked him if he was ok. He told me yes at first but, I knew there was something wrong. I ask again if he was ok and...

Rent A Center - Alabama, BIRMINGHAM , AL 35215 - Defamation of caricature in front of employees and customers

Posted: 2012-04-03 by    directcomputerbuilders
Complaint Rating:  0 % with 0 votes
when in today with my girlfriend to get appliances and furniture for our new hose as we just moved in to the area (my home state) while we were waiting for them to check references and job info the manger yelled out at me while standing at the counter your putting up red flags as some one who...

Rent A Center - Missouri, Grandview - stack up washer and dryer

Posted: 2012-03-22 by    mr. and mrs bagby
Complaint Rating:  100 % with 1 votes
My husband and i are renting a stack up apt size washer and dryer at first it was algood and working fine then we had some problems with the wASHER called them and they serviced it. well as the months have gone by we started having problems again so we have started calling again well they brought...

Rent A Center - Horrible Buisness

Posted: 2012-03-01 by    ms. thing
Complaint Rating:  100 % with 2 votes
I have delt with rent a center for the past few years, the first time I went their I rent to own a 32 inch toshiba flat screen. I had it to for two years it was a good tv and I always paid, yes their were times I was late but, I always paid. I understand that if you are late, they have every...

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