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Rent A Center


5501 Headquarters Drive
United States - TX75024
Customer Care
+1 800 422 8186
Work days:
Mon8 AM - 8 PM
Tue8 AM - 8 PM
Wed8 AM - 8 PM
Thu8 AM - 8 PM
Fri8 AM - 8 PM
Sat9 AM - 7 PM
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Rent A Center Complaints & Reviews

Rent A Center - Good customer treated poorly

Posted: 2015-09-15 by    Reviewer70315
Complaint Rating:  0 % with 0 votes
I bought Items with rent a center and was a very good customer at Queen st lancaster pa 17602.
A year later I was going to buy more furniture and that told me I was a good customer but I needed to be treated like a new customer.
I thought once you had good credit that was good...

Rent A Center - theft and threatening

Posted: 2014-08-29 by    blueeyes96
Complaint Rating:  0 % with 0 votes
I was renting two laptops from this store. Each time I made a payment they would stick the money in their pocket instead of to the account. Then when I got tired of messing with them and told them to come and pick them up, they showed up a day early and was caught peeping in my windows. There...

Rent A Center - Nebraska, Grand Island - Bad acer computers (2)

Posted: 2013-01-10 by    Justice99
Complaint Rating:  0 % with 0 votes
I rented an acer previously owned for 1 yr. I brought it back in that evening it has shellcommon.DLL missing. They gave me another Acer previously owned for 1 yr I pd $130.00. This Acer gave me problems with Word Processor English Starter told me to go to Ctrl Panel hit repair I did took me...

Rent A Center - Texas, Arlington - Stolen Property

Posted: 2012-12-04 by    JustShan
Complaint Rating:  0 % with 0 votes
Rent A Center employee who delivered bed and mattress stole $1400 Movado watch and 3 Brighton Bracelets while in my bathroom. Filed Police Report, but without a security camera video, I had no proof or evidence. Rent A Center was only defensive and hostile when confronted. Be LEARY of these...

Rent A Center - I was never more humiliated and ashamed for them

Posted: 2012-08-22 by    Gikkade
Complaint Rating:  100 % with 1 votes
Went into rent a center with all good intentions to purchase a bedroom set, upon speaking to a sales person i was just asked to fill out a form and to pay 32.00 and they would let me know when a delivery date was available. I received a call the following day with a time and date of a delivery....

Rent A Center - California, Bakersfield - They harrass to no end

Posted: 2012-08-11 by    Karen Dee
Complaint Rating:  0 % with 0 votes
My husband and I rented from rent a center. There was no problem at first but then work obligations called for him to relocate for 60 days (and yet this company offers online bill pay) I got hurt so I am out of work til mid sept. These people called (white lane store) and my husband told them...

Rent A Center - Alabama, Wetumpka - Customer Service

Posted: 2012-07-09 by    QUEEN2320
Complaint Rating:  0 % with 0 votes
I went into this location on 5-July-2012 to inquire about options to purchase a bed for my grandparents. My grandparents have been sleeping in the same bed for well over 30 years and I felt it was time for a change. I entered the store to be approached by representative Jason or Justin a white...

Rent A Center - Maryland, Brooklyn Park - Falsification of payment information

Posted: 2012-06-29 by    Suitcoat380
Complaint Rating:  0 % with 0 votes
RAC excepted payment while my account was closed they claim then reopened my account stating I own them $ 1035.82 to close my account when I just finished paying them in April $1436.92 and for April they have only $18.12 on 04/18/12 when I sent in march my bank USAA states the check was cashed...

Rent A Center - Hawaii, Waianae - selling garbage

Posted: 2012-06-19 by    ruquelove
Complaint Rating:  0 % with 0 votes
Rent a center sells furniture that does not last, our couches lasted a year b4 they started peeling like a bad sunburn. and the cost was nuts I could have sent my kid to Harvard instead what a piece of crap anyone have Troy Aikmans #...

Rent A Center - California, Palmdale - Harrassment

Posted: 2012-05-24 by    Rshumway
Complaint Rating:  0 % with 0 votes
My son, whom I have no contact with, used my name and number as a reference for him at Rent A Center. I did not give him permission to do this and I did not give Rent A Center a reference for him. However, Apparently he has not paid for his merchandise and Rent A Center is calling and harassing...

Rent A Center - Maine - worst business

Posted: 2012-04-24 by    lizzierosew
Complaint Rating:  0 % with 0 votes
They are no better than a loan shark or cash advance.. DONT RENT FROM THEM ! I have to now file a law suit. against them... I lived in Maine back in 2005 and rented to own a front load washer and dryer.. The product did not work I kept paying (they got 2 thousand dollars out of the 35 hundred...

Rent A Center - Employee Abuse

Posted: 2012-04-15 by    2tiredofthisshyt
Complaint Rating:  0 % with 0 votes
I work at a nearby restaurant on Lafayette road in Indianapolis, In. I had a Rent a Center employee stop and visit my store. Before he left I could see that he was trouble, so I asked him if he was ok. He told me yes at first but, I knew there was something wrong. I ask again if he was ok and...

Rent A Center - Alabama, BIRMINGHAM , AL 35215 - Defamation of caricature in front of employees and customers

Posted: 2012-04-03 by    directcomputerbuilders
Complaint Rating:  0 % with 0 votes
when in today with my girlfriend to get appliances and furniture for our new hose as we just moved in to the area (my home state) while we were waiting for them to check references and job info the manger yelled out at me while standing at the counter your putting up red flags as some one who...

Rent A Center - Missouri, Grandview - stack up washer and dryer

Posted: 2012-03-22 by    mr. and mrs bagby
Complaint Rating:  100 % with 1 votes
My husband and i are renting a stack up apt size washer and dryer at first it was algood and working fine then we had some problems with the wASHER called them and they serviced it. well as the months have gone by we started having problems again so we have started calling again well they brought...

Rent A Center - Horrible Buisness

Posted: 2012-03-01 by    ms. thing
Complaint Rating:  100 % with 2 votes
I have delt with rent a center for the past few years, the first time I went their I rent to own a 32 inch toshiba flat screen. I had it to for two years it was a good tv and I always paid, yes their were times I was late but, I always paid. I understand that if you are late, they have every...

Rent A Center - New York, Brooklyn - not refunding my security deposit

Posted: 2012-02-13 by    rent a center- bad news
Complaint Rating:  0 % with 0 votes
I rented a dryer for 2 months and paid a $200 security deposit. When I returned the dryer (about 2 months ago) they could not refund the money as the credit card with which I paid was lost. I am calling them several times each day but NOTHING DOING! They claim that they're working on it...

Rent A Center - Tennessee, Johnson City - illegal collection practices

Posted: 2012-02-10 by    phantom830
Complaint Rating:  100 % with 1 votes
this location has now for about five years has been breaking all the collection rules and regulations. it seems that when customers go seven days late they are threatened with arrest and the "booty house. it would not be so bad but it seems that the dm is also ok with this. because as long as...

Rent A Center - Ohio, Springfield - worker and managment

Posted: 2011-12-24 by    Ms.not having it
Complaint Rating:  100 % with 1 votes
late paying my bill due to the lost of my job, but has paid about $700. if not more for a dinning room table.Make arrangements to come in and pay was $59.00 short of paying my bill off and the worker name Eric refuse to take my payment and told me he would be over to pick up the table (yea right...

Rent A Center - Stay away

Posted: 2011-07-07 by    Scum73
Complaint Rating:  0 % with 0 votes
I have worked for the company for 4 years now and the only thing i have learned is how not to treat people. i mean debt collection is a big part of the job, but when your store manager intentionally has you breaking laws and then threatening your job if you don't. I mean that isn't...

Rent A Center - Worst business I've ever dealt with

Posted: 2011-06-19 by    Kathie
Complaint Rating:  100 % with 1 votes
I have seen some rip offs in my life but Rent A Center has got to be the worst ever! On a $450.00 sale, NOT RENT, over $300 paid. Late 2X but always paid. Went in to pay and they said "nope" coming to get the furniture! Even if I wanted to pay it off, nope! So that's how they make their...

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