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Banfield Pet Hospital Customer Care Service

Banfield Pet Hospital

8000 NE Tillamook; P.O. Box 13998
United States - 97213-0998

Customer Support Phone Numbers

Privately owned company that operates veterinary clinics.
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Banfield Pet Hospital Complaints & Reviews

Banfield Pet Hospital - Connecticut, Manchester / Neuter Surgery

CJ Parkman on 2016-05-26
Two years ago I adopted a rescue puppy. Because he was an abuse case, I worked with him for aprox. 18 months prior to taking him to see a vet after the initial checkup so that he would learn to trust people again. After two visits I felt that he was comfortable with the staff so I signed...

Banfield Pet Hospital - New York, Yonkers / Anal gland expression

Reviewer77112 on 2016-01-29
my dog was injured after the anal gland expression. She's been scooting, panting and licking. they returned her to me full of crap. Date of incident 1/28/2016 I want my dog checked to make sure her glands weren't ruptured. I sent banfield an email today and will call them tomorrow morning...

Banfield Pet Hospital - Florida, Wesley Chapel / Atopica

Alesia Voss on 2015-10-24
I took my beagle in for itiching and scratching problems, I had been to another vet who couldn't solve the problem. I had received a coupon for a FREE visit to Banfield. They prescribed cortisone and and antibiotic. They said it was from fleas. They gave my only part of a prescription...

Banfield Pet Hospital / awful work environment

Reviewer51506 on 2015-09-30
Do not go work here The quality of medicine is way below industry standards and if you try to improve things you will be shut down and terminated for you efforts. I have seen so much malfunctioning equipment and retained tooth roots on dentals its ridiculous. You are paid on production and...

Banfield Pet Hospital - Oregon, Bend / Banfield Wellness Plan

Reviewer76195 on 2015-09-29
I took my cat to Banfield Pet Clinic to have his tail amputated after he had been in an accident. During the initial exam, they kept asking me if I wanted to apply for their Wellness Plan because it would save me about $300. After reviewing the plan, I found that the savings would be the...

Banfield Wellness Plan / Can not cancel

fruitstand on 2015-08-11
Last November (2014) we adopted a puppy, which it turned out we were not able to keep. We only had the puppy for one week!! I emailed Banfield to cancel my plan explaining to them what had happened. I did not receive any response for 2 days. Then they emailed me to say I owed $169.47 for...

Banfield Pet Hospital / Fraudulent charges

Russell Hippert on 2015-07-20
7/20/2015 Noticed a pending charge on our account from Banfield. A phone call turned up the following; Both cats are deceased and listed as deceased in the Banfield Pet Hospital system. However, it turns out that they renewed the plans AFTER the pets were in the system as deceased. Also...

Banfield Pet Hospital / My Dog died from a dental cleaning under anesthesia

Rick 412 on 2015-03-09
Today has been one of the saddest days of my life. I took my Khloe to Banfield at 5707 W Northern Gendale Az for her wellness check this morning and finally had let Banfield talk me into adding the dental cleaning on Khloe's plan. I get a call a few hours later telling me that Khloe...

Banfield - New Mexico, Las Cruces / Killed my dog

SSafar on 2015-03-08
So I take my healthy bulldog to Banfield for his neutering surgery. Then the Dr calls me asking if it was okay to pay extra fees for extra anesthesia. I was okay with it as long as he comes out of the surgery still healthy and well (I didn't know that so much anesthesia is dangerou...

Banfield Animal Hospital - Alabama, Alabaster / Beware the Wellness Plan/Care less about you pet

BillBoard on 2015-02-21
Banfield sucks you in to Wellness Plan with "low monthly payments and big discounts". Once they hook you, you can't get away. They call you for the "last" checkup for first year. They schedule the appointment a few days after the last day of contract. Now you are hooked for another...

Banfield Pet Hospital - Alabama, Alabaster / Vet Care

shop828 on 2015-01-23
This is concerning Banfield Vet in Alabaster Al. We had been taking our minature schnauzer to Banfield for 5 years, the last 2 years we have not had a regular vet, as they keep changing. In September 2014, I took my dog to see the vet for his bad breath, the Dr didn't look at my dog...

Banfield - New Jersey, Deptford / Banfield in Deptford, NJ KILLED my dog!

ghettolakeland on 2014-12-15
BEWARE OF BANFIELD AT THE DEPTFORD PETSMART. They KILLED my dog by giving her too much oxygen and causing her to have a seizure and die. She did NOT NEED oxygen just because she was breathing heavy from her heart disease. I took her in for a CHECK UP, Nothing else. I did not authorize...

Banfield Pet Hospital / Stealing money from customers after pet has departed

fedup889 on 2014-11-10
Hello: I am writing this note encouraging people to stay far away from Banfield and their "Wellness Plan". We adopted a dog and enrolled in the plan to provide proper care for the animal. Unfortunately, the animal needed to be returned to the shelter for various reasons. Yet we are still...

Banfield Pet Hospital - California, San Leandro / Very poor customer service

Bobby Alexander sr on 2014-10-09
My Name is BOBBY ALEXANDER SR **** On 10-0814 I had an appointment with banfield pet hospital @ four pm I arrived at my appointment at 3:48 this is the time I reported to the receptionist desk at which time she stated "the doctor is very busy and it would take a few minutes, so I said ok...

Banfield Ventura California / Favoritism staff

Bandfieldhater844 on 2014-07-31
I've been a client for about 4 years over the 4 years I've been going Staff have always been friendly and over worked but always friendly Management was okey and friendly as well. I've noticed over the last few visit I've gone since new management Some staff seem to be...


Juan2Jenn on 2014-07-30
Banfield is a deceitful corporation! I took both of my cats for check-ups one had worms and the other one was a regular check-up they charged me to de worm both of my cats and then stated they had given them both shots "in the back room" they also charged me to collect, inspect and throw...

Banfield Pet Hospital Brandywine Wilmington De / pet loss.

Jean-Luc Balland on 2014-07-13
This post is for Banfield Pet Hospital Brandywine Wilmington De We took our dog Kyra a four year old Parsons Jack Russell a pure bred to Benfield because they have an affordable yearly plan. Last year (2013) we took her for her vaccinations Lyme Disease and another vaccination.When we brought her home...

Banfield - Ohio, Cincinnati / Incompetence and overbilling

Smart Cooky on 2014-07-13
I took my dog, a Jack Russel Terrier, to Banfield Hosp. in Cincinnati today. His symptoms are diareha and vomiting. I've been thru this before. The treatment (usually) is antibiotics and hydration. A Vet at the hospital. I will call him PK, seemed competent and knowledgeable. However, the...

Banfield Pet Hospital - California, Chino Hills / over charge in treatment

Speak out on 2014-06-11
I bought a puppy and took him for a check over at Banfield Pet Hospital. I was suckered into the contract that you can't terminate until they've taken 12 months worth of payments. The contract says that you are not charged for any visit but out of the 6 times that I've taken...

Banfield Pet Hospital - New York, Nanuet / Dog throwing up after procedure

rad3075 on 2014-05-05
In 2012 I brought my dog to Banfield to have her teeth cleaned. Before they did the procedure they had me sign a waver. I asked what the waver was they told me in case anything unexpected happened they have my permission to administer any service in case the dog was in danger. When they...

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