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Banfield Pet Hospital

Banfield Pet Hospital

8000 NE Tillamook; P.O. Box 13998
United States - 97213-0998
Customer Care
(866) 894-7927 1 0
(877) 656-7146 1 0
Privately owned company that operates veterinary clinics.
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Banfield Pet Hospital Complaints & Reviews

Banfield Pet Hospital - Florida, Wesley Chapel - Atopica

Posted: 2015-10-24 by    Alesia Voss
Complaint Rating:  0 % with 0 votes
I took my beagle in for itiching and scratching problems, I had been to another vet who couldn't solve the problem. I had received a coupon for a FREE visit to Banfield. They prescribed cortisone and and antibiotic. They said it was from fleas. They gave my only part of a prescription because...

Banfield Pet Hospital - awful work environment

Posted: 2015-09-30 by    Reviewer51506
Complaint Rating:  0 % with 0 votes
Do not go work here The quality of medicine is way below industry standards and if you try to improve things you will be shut down and terminated for you efforts. I have seen so much malfunctioning equipment and retained tooth roots on dentals its ridiculous. You are paid on production and gosh...

Banfield Pet Hospital - Oregon, Bend - Banfield Wellness Plan

Posted: 2015-09-29 by    Reviewer76195
Complaint Rating:  0 % with 0 votes
I took my cat to Banfield Pet Clinic to have his tail amputated after he had been in an accident. During the initial exam, they kept asking me if I wanted to apply for their Wellness Plan because it would save me about $300. After reviewing the plan, I found that the savings would be the same...

Banfield Wellness Plan - Can not cancel

Posted: 2015-08-11 by    fruitstand
Complaint Rating:  0 % with 0 votes
Last November (2014) we adopted a puppy, which it turned out we were not able to keep. We only had the puppy for one week!! I emailed Banfield to cancel my plan explaining to them what had happened. I did not receive any response for 2 days. Then they emailed me to say I owed $169.47 for services...

Banfield Pet Hospital - Fraudulent charges

Posted: 2015-07-20 by    Russell Hippert
Complaint Rating:  0 % with 0 votes
Noticed a pending charge on our account from Banfield.

A phone call turned up the following;
Both cats are deceased and listed as deceased in the Banfield Pet Hospital system. However, it turns out that they renewed the plans AFTER the pets were in the...

Banfield Pet Hospital - My Dog died from a dental cleaning under anesthesia

Posted: 2015-03-09 by    Rick 412
Complaint Rating:  0 % with 0 votes
Today has been one of the saddest days of my life. I took my Khloe to Banfield at 5707 W Northern Gendale Az for her wellness check this morning and finally had let Banfield talk me into adding the dental cleaning on Khloe's plan. I get a call a few hours later telling me that Khloe had...

Banfield - New Mexico, Las Cruces - Killed my dog

Posted: 2015-03-08 by    SSafar
Complaint Rating:  0 % with 0 votes
So I take my healthy bulldog to Banfield for his neutering surgery. Then the Dr calls me asking if it was okay to pay extra fees for extra anesthesia. I was okay with it as long as he comes out of the surgery still healthy and well (I didn't know that so much anesthesia is dangerous for...

Banfield Animal Hospital - Alabama, Alabaster - Beware the Wellness Plan/Care less about you pet

Posted: 2015-02-21 by    BillBoard
Complaint Rating:  100 % with 1 votes
Banfield sucks you in to Wellness Plan with "low monthly payments and big discounts". Once they hook you, you can't get away. They call you for the "last" checkup for first year. They schedule the appointment a few days after the last day of contract. Now you are hooked for another year...

Banfield Pet Hospital - Alabama, Alabaster - Vet Care

Posted: 2015-01-23 by    shop828
Complaint Rating:  0 % with 0 votes
This is concerning Banfield Vet in Alabaster Al. We had been taking our minature schnauzer to Banfield for 5 years, the last 2 years we have not had a regular vet, as they keep changing. In September 2014, I took my dog to see the vet for his bad breath, the Dr didn't look at my dog except...

Banfield - New Jersey, Deptford - Banfield in Deptford, NJ KILLED my dog!

Posted: 2014-12-15 by    ghettolakeland
Complaint Rating:  67 % with 6 votes
BEWARE OF BANFIELD AT THE DEPTFORD PETSMART. They KILLED my dog by giving her too much oxygen and causing her to have a seizure and die. She did NOT NEED oxygen just because she was breathing heavy from her heart disease. I took her in for a CHECK UP, Nothing else. I did not authorize oxygen...

Banfield Pet Hospital - Stealing money from customers after pet has departed

Posted: 2014-11-10 by    fedup889
Complaint Rating:  0 % with 0 votes

I am writing this note encouraging people to stay far away from Banfield and their "Wellness Plan". We adopted a dog and enrolled in the plan to provide proper care for the animal. Unfortunately, the animal needed to be returned to the shelter for various reasons. Yet we...

Banfield Pet Hospital - California, San Leandro - Very poor customer service

Posted: 2014-10-09 by    Bobby Alexander sr
Complaint Rating:  0 % with 0 votes
My Name is BOBBY ALEXANDER SR **** On 10-0814 I had an appointment with banfield pet hospital @ four pm I arrived at my appointment at 3:48 this is the time I reported to the receptionist desk at which time she stated "the doctor is very busy and it would take a few minutes, so I said ok, and...

Banfield Ventura California - Favoritism staff

Posted: 2014-07-31 by    Bandfieldhater844
Complaint Rating:  100 % with 1 votes
I've been a client for about 4 years over the 4 years I've been going
Staff have always been friendly and over worked but always friendly
Management was okey and friendly as well.
I've noticed over the last few visit I've gone since new management


Posted: 2014-07-30 by    Juan2Jenn
Complaint Rating:  0 % with 0 votes
Banfield is a deceitful corporation! I took both of my cats for check-ups one had worms and the other one was a regular check-up they charged me to de worm both of my cats and then stated they had given them both shots "in the back room" they also charged me to collect, inspect and throw away...

Banfield Pet Hospital Brandywine Wilmington De - pet loss.

Posted: 2014-07-13 by    Jean-Luc Balland
Complaint Rating:  0 % with 0 votes
This post is for Banfield Pet Hospital Brandywine Wilmington De
We took our dog Kyra a four year old Parsons Jack Russell a pure bred
to Benfield because they have an affordable yearly plan.
Last year (2013) we took her for her vaccinations Lyme Disease and another vaccination.When...

Banfield - Ohio, Cincinnati - Incompetence and overbilling

Posted: 2014-07-13 by    Smart Cooky
Complaint Rating:  0 % with 0 votes
I took my dog, a Jack Russel Terrier, to Banfield Hosp. in Cincinnati today. His symptoms are diareha and vomiting. I've been thru this before. The treatment (usually) is antibiotics and hydration.
A Vet at the hospital. I will call him PK, seemed competent and knowledgeable. However,...

Banfield Pet Hospital - California, Chino Hills - over charge in treatment

Posted: 2014-06-11 by    Speak out
Complaint Rating:  100 % with 1 votes
I bought a puppy and took him for a check over at Banfield Pet Hospital. I was suckered into the contract that you can't terminate until they've taken 12 months worth of payments. The contract says that you are not charged for any visit but out of the 6 times that I've taken the...

Banfield Pet Hospital - New York, Nanuet - Dog throwing up after procedure

Posted: 2014-05-05 by    rad3075
Complaint Rating:  0 % with 0 votes
In 2012 I brought my dog to Banfield to have her teeth cleaned. Before they did the procedure they had me sign a waver. I asked what the waver was they told me in case anything unexpected happened they have my permission to administer any service in case the dog was in danger. When they put...

Banfield Hospital - Massachusetts, Braintree - They hurt my dog

Posted: 2014-04-29 by    sean from Massachusetts
Complaint Rating:  0 % with 0 votes
I will just share the letter I wrote corporate.

Date: April 28, 2014
Banfield Hospital
8000 NE Tillamook
P.O. Box 13998
Portland, OR. 97213-0998
Dear Banfield Hospital:
My name is Sean and I am writing to inform you of my experience at...

Banfield Pet Hospital - Injury to pet

Posted: 2014-03-01 by    gloromgwen
Complaint Rating:  0 % with 0 votes
My pet (an 18 lb. black/brown Miniature Pinscher) was dropped off at 8:00 a.m. for an annual wellness visit. I was called at
12:05 p.m. to pick him up because he was behaving aggressively and had bit the doctor. I arrived at approximately 12: 20 p.m. As we were leaving, I noticed blood...

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