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Banfield Pet Hospital Logo

Banfield Pet Hospital

Banfield Pet Hospital

8000 NE Tillamook; P.O. Box 13998
Portland
United States - 97213-0998
Customer Care
Phone:(866) 894-7927
  (877) 656-7146
 
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Banfield Pet Hospital Complaints & Reviews

Banfield Pet Hospital - My Dog died from a dental cleaning under anesthesia

Posted: 2015-03-09 by    Rick 412
Complaint Rating:  0 % with 0 votes
Today has been one of the saddest days of my life. I took my Khloe to Banfield at 5707 W Northern Gendale Az for her wellness check this morning and finally had let Banfield talk me into adding the dental cleaning on Khloe's plan. I get a call a few hours later telling me that Khloe had...
Complaint comments Comments Complaint country United States Complaint category Animal/Pet Hospitals

Banfield - Killed my dog

Posted: 2015-03-08 by    SSafar
Complaint Rating:  0 % with 0 votes
So I take my healthy bulldog to Banfield for his neutering surgery. Then the Dr calls me asking if it was okay to pay extra fees for extra anesthesia. I was okay with it as long as he comes out of the surgery still healthy and well (I didn't know that so much anesthesia is dangerous for...
Complaint comments Comments Complaint country United States Complaint category Animal/Pet Hospitals

Banfield Animal Hospital - Beware the Wellness Plan/Care less about you pet

Posted: 2015-02-21 by    BillBoard
Complaint Rating:  100 % with 1 votes
Banfield sucks you in to Wellness Plan with "low monthly payments and big discounts". Once they hook you, you can't get away. They call you for the "last" checkup for first year. They schedule the appointment a few days after the last day of contract. Now you are hooked...
Complaint comments Comments Complaint country United States Complaint category Animal/Pet Hospitals

Banfield Pet Hospital - Vet Care

Posted: 2015-01-23 by    shop828
Complaint Rating:  0 % with 0 votes
This is concerning Banfield Vet in Alabaster Al. We had been taking our minature schnauzer to Banfield for 5 years, the last 2 years we have not had a regular vet, as they keep changing. In September 2014, I took my dog to see the vet for his bad breath, the Dr didn't look at my dog except...
Complaint comments Comments Complaint country United States Complaint category Animal/Pet Hospitals

Banfield - New Jersey, Deptford - Banfield in Deptford, NJ KILLED my dog!

Posted: 2014-12-15 by    ghettolakeland
Complaint Rating:  60 % with 5 votes
BEWARE OF BANFIELD AT THE DEPTFORD PETSMART. They KILLED my dog by giving her too much oxygen and causing her to have a seizure and die. She did NOT NEED oxygen just because she was breathing heavy from her heart disease. I took her in for a CHECK UP, Nothing else. I did not authorize oxygen...
Complaint comments Comments Complaint country United States, New Jersey, Deptford Complaint category Animal/Pet Hospitals

Banfield Pet Hospital - Stealing money from customers after pet has departed

Posted: 2014-11-10 by    fedup889
Complaint Rating:  0 % with 0 votes
Hello:

I am writing this note encouraging people to stay far away from Banfield and their "Wellness Plan". We adopted a dog and enrolled in the plan to provide proper care for the animal. Unfortunately, the animal needed to be returned to the shelter for various reasons....
Complaint comments Comments Complaint country United States Complaint category Animal/Pet Hospitals

Banfield Pet Hospital - Very poor customer service

Posted: 2014-10-09 by    Bobby Alexander sr
Complaint Rating:  0 % with 0 votes
My Name is BOBBY ALEXANDER SR **** On 10-0814 I had an appointment with banfield pet hospital @ four pm I arrived at my appointment at 3:48 this is the time I reported to the receptionist desk at which time she stated "the doctor is very busy and it would take a few minutes, so I said ok,...
Complaint comments Comments Complaint country United States Complaint category Business & Finances

Banfield Ventura California - Favoritism staff

Posted: 2014-07-31 by    Bandfieldhater844
Complaint Rating:  100 % with 1 votes
I've been a client for about 4 years over the 4 years I've been going
Staff have always been friendly and over worked but always friendly
Management was okey and friendly as well.
I've noticed over the last few visit I've gone since new management
Complaint comments Comments Complaint country United States Complaint category Employees

Banfield - OVERCHARGE

Posted: 2014-07-30 by    Juan2Jenn
Complaint Rating:  0 % with 0 votes
Banfield is a deceitful corporation! I took both of my cats for check-ups one had worms and the other one was a regular check-up they charged me to de worm both of my cats and then stated they had given them both shots "in the back room" they also charged me to collect, inspect and...
Complaint comments Comments Complaint country United States Complaint category Bad Business Partners

Banfield Pet Hospital Brandywine Wilmington De - pet loss.

Posted: 2014-07-13 by    Jean-Luc Balland
Complaint Rating:  0 % with 0 votes
This post is for Banfield Pet Hospital Brandywine Wilmington De
We took our dog Kyra a four year old Parsons Jack Russell a pure bred
to Benfield because they have an affordable yearly plan.
Last year (2013) we took her for her vaccinations Lyme Disease and another vaccination.When...
Complaint comments Comments Complaint country United States Complaint category Animal/Pet Hospitals

Banfield - Incompetence and overbilling

Posted: 2014-07-13 by    Smart Cooky
Complaint Rating:  0 % with 0 votes
I took my dog, a Jack Russel Terrier, to Banfield Hosp. in Cincinnati today. His symptoms are diareha and vomiting. I've been thru this before. The treatment (usually) is antibiotics and hydration.
A Vet at the hospital. I will call him PK, seemed competent and knowledgeable. However,...
Complaint comments Comments Complaint country United States Complaint category Animal/Pet Hospitals

Banfield Pet Hospital - over charge in treatment

Posted: 2014-06-11 by    Speak out
Complaint Rating:  100 % with 1 votes
I bought a puppy and took him for a check over at Banfield Pet Hospital. I was suckered into the contract that you can't terminate until they've taken 12 months worth of payments. The contract says that you are not charged for any visit but out of the 6 times that I've taken the...
Complaint comments Comments Complaint country United States Complaint category Animal/Pet Hospitals

Banfield Pet Hospital - Dog throwing up after procedure

Posted: 2014-05-05 by    rad3075
Complaint Rating:  0 % with 0 votes
In 2012 I brought my dog to Banfield to have her teeth cleaned. Before they did the procedure they had me sign a waver. I asked what the waver was they told me in case anything unexpected happened they have my permission to administer any service in case the dog was in danger. When they put...
Complaint comments Comments Complaint country United States Complaint category Animal/Pet Hospitals

Banfield Hospital - Massachusetts, Braintree - They hurt my dog

Posted: 2014-04-29 by    sean from Massachusetts
Complaint Rating:  0 % with 0 votes
I will just share the letter I wrote corporate.

Date: April 28, 2014
Banfield Hospital
8000 NE Tillamook
P.O. Box 13998
Portland, OR. 97213-0998
Dear Banfield Hospital:
My name is Sean and I am writing to inform you of my experience at...
Complaint comments Comments Complaint country United States, Massachusetts, Braintree Complaint category Animal/Pet Hospitals

Banfield Pet Hospital - Injury to pet

Posted: 2014-03-01 by    gloromgwen
Complaint Rating:  0 % with 0 votes
My pet (an 18 lb. black/brown Miniature Pinscher) was dropped off at 8:00 a.m. for an annual wellness visit. I was called at
12:05 p.m. to pick him up because he was behaving aggressively and had bit the doctor. I arrived at approximately 12: 20 p.m. As we were leaving, I noticed blood...
Complaint comments Comments Complaint country United States Complaint category Animal/Pet Hospitals

Banfield Pet Hospital - lousy service with fetal results

Posted: 2014-02-19 by    otty mas
Complaint Rating:  0 % with 0 votes
I will never bring my pets to this hospital. First week of February my son took our dog to a so call vet. Dr. Dauphin over looked or miss diagnosed the symptoms of our lovely dog she told to came back in two days if the symptoms do not improve, of course we did not go back for the lousy service...
Complaint comments Comments Complaint country United States Complaint category Pets & Animals

Banfield - actions

Posted: 2013-12-02 by    f devito
Complaint Rating:  0 % with 0 votes
I had a horrible experience with this hospital, after a recent car accident when their own machine failed to take a temporary debit card after i was told it would. i lost my wallet with all of my id's and credit/ debit cards ect. i was told they would keep my acct open and they didn't...
Complaint comments Comments Complaint country United States Complaint category Animal/Pet Hospitals

Banfield Pet Hospital - New Mexico, Albuquerque - Banfield Killed my Dog

Posted: 2013-11-05 by    JAS
Complaint Rating:  58 % with 12 votes
I took my dog for a routine teeth cleaning at Banfield Pet Hospital at the end of June 2013 -- as I had every year several years before. The only difference between this visit and the other visits was that my dog's regular vet was continually unavailable so I opted to go with the vet on...
Complaint comments Comments Complaint country United States, New Mexico, Albuquerque Complaint category Animal/Pet Hospitals

Banfield - Arizona, Phoenix - Attempted Rip-off

Posted: 2013-11-02 by    billdeserthills
Complaint Rating:  0 % with 0 votes
My pet was in need of a teeth cleaning, at least the last time I took her to Banfield that is what they told me. I called several vets and Banfield quoted me the lowest price of $175.
The vets around me all quoted me from $325 to $400, so I went ahead & made an appointment at Banfield....
Complaint comments Comments Complaint country United States, Arizona, Phoenix Complaint category Animal/Pet Hospitals

Banfield Pet Hospital - Nevada, Henderson - care

Posted: 2013-10-27 by    J kozlowski
Complaint Rating:  0 % with 0 votes
I just moved here from NY (where the care at Banfield was no better) I took my golden retriever in for renewal of her thyroid meds. the staff was rude and uncaring and I was waiting WHILE for results of her labs. After 40 minutes I was told the lab was sent out and that the doctor would call...
Complaint comments Comments Complaint country United States, Nevada, Henderson Complaint category Animal/Pet Hospitals

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