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Avast Antivirus Logo

Avast Antivirus

s.r.o. Trianon Office Building Budejovicka 1518/13a 140 00, Prague 4
Budejovicka
13a 140 00
Customer Care
Phone:00 420 274 005 777
Mobile:420 274 005 888
 
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Avast Antivirus Complaints & Reviews

Avast Internet Security - New York, Youngstown - Double Charge

Posted: 2014-11-03 by    Dwdraw2
Complaint Rating:  0 % with 1 votes
On 10/10/2014, I was offered a discount on Avast Internet Security software. I bought it for about $21.75. On 10/13/2014, I was re-billed for the same security set for about $42.75.

When I first bought Avast software a year ago, I opted out of the auto billing program, but somewhere...
Complaint comments Comments Complaint country United States, New York, Youngstown Complaint category Antivirus Software

Avast Anti - Virus - paid, not delivered, no response from avast

Posted: 2014-10-26 by    Englishinfushun
Complaint Rating:  0 % with 0 votes
Many complaints starting with:
1. I paid (online) but never received the product (I am still running the free version which is due to expire).
2. I was charged at the advertised $dollar price but in GBP Sterling so I was over-charged.
I had an additional surcharge for making...
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Dri - Avast - Paid for 2 yrs service, never delivered

Posted: 2014-10-13 by    Cathie Sheldon AVAST
Complaint Rating:  0 % with 0 votes
On March 4, 2014 I purchased through my Paypal account an offer from AVAST for 2 years for $19.99 as I had the free AVAST for 920 days. It would provide service through March 4, 2016 and would automatically re-up through my Paypal unless I opt out. My contract number is 14404712742. Thank you,...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Dri*avast Software - unauthorised money being taken from my credit card

Posted: 2014-09-22 by    Kerry 57
Complaint Rating:  0 % with 0 votes
My ex partner got anti virus protection, last year, and it was paid by myself, with my credit card for 1 year only.

Now on my credit card statement, I notice ...
VISA-DRI*AVAST Software, have taken $34.99 on 17/9/2014.
orderfind.comAU#0127360(Ref.091700452295).
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Dri*avast Software - Renewal charge

Posted: 2014-09-12 by    Ray Bennefield
Complaint Rating:  0 % with 0 votes
DRI*AVAST>COM MN has charged my VISA card for a renewal of their product and I haven't had their product in 2 years. I have asked them for a refund with no result....
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Avast - License invalid or banned

Posted: 2014-07-23 by    avast_sucks!
Complaint Rating:  100 % with 2 votes
Do not buy avast. Once you pay, they do not help you or care about your problems. All they want to do is get into your computer. The tech support on the phone and via email are rude and incompetent. I will never buy or recommend their product again. It is a waste of money. They will also automatically...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Avast Antivirus - New South Wales, Lane Cove - Money taken from bank

Posted: 2014-07-13 by    Jennifer Hanson
Complaint Rating:  0 % with 0 votes
On 10/7/14, I had $59.99 taken from my bank by Nexwaysoftware.com which is you without authority from me. The number on the transaction which is on my statement is: 415449-47 745676614190. I am really pissed off because that means that you have taken money from me without permission. I was happy...
Complaint comments Comments Complaint country Australia, New South Wales, Lane Cove Complaint category Banks

Avast - Renewal Of Subscription - Charge twice for Renewal

Posted: 2014-07-07 by    Johnny Thielen
Complaint Rating:  0 % with 0 votes
On July 1 I begin to renew my subscription to Avast. I check the one year for $39.99 and completed the form. However, I did not select the activation code. I did not want the one year. Thinking this one year subscription did not go through, on the 2nd of July I order a two year subscription....
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Digital River / Avast Antivirus - not installed

Posted: 2014-06-24 by    kraggs01
Complaint Rating:  0 % with 0 votes
I purchased Avast antivirus using Pay pal to pay & never received the software! How can I get a refund? Here is a copy of my order.

Kathy Kern, thank you for becoming an avast! customer
Here is a summary of your order, plus the installation instructions and several links...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Avast Premium Support - will not refund

Posted: 2014-03-06 by    lowrider915
Complaint Rating:  100 % with 1 votes
Bought avast premier total security plus VIP tech support .Because of slow start up time w/windows 7.Bought this service on the 20th of feb, 2014.On the 5th of march 2014 found it was all canceled because subsription had expired??????.Called and asked for refund and was given total run around.Filed...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Avast Antivirus Software - antivirus softwar

Posted: 2014-02-27 by    WandaBee33
Complaint Rating:  0 % with 0 votes
I bought AVAST last July, and picked up so many debilitating viruses since then that I just had to have my computer "deep-cleaned" to the tune of $200. I wanted to send AVAST the bill; but instead just called to get my money back (still under warranty). The technician tried to sell...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Dri*avast Software - NOT DELIVERED YET

Posted: 2014-01-22 by    rishpal singh
Complaint Rating:  0 % with 0 votes
I PAID FOR THE SOFTWARE ORDER NO. 15055298328 VALUE US $ 34.49 ON 20.12.2013
BILLING AGREEMENT ID. B 86548704644122218 BY PAY PAL DOWNLOAD INSTRUCTIONS NOT RECEIVED SO FAR WHEN I WRITE VTO THEM THEY SAY CANNOT TRACE THE ORDER.
RISHPAL...
Complaint comments Comments Complaint country United States Complaint category Equipment Leasing & Financing

Avast - billing

Posted: 2013-12-30 by    ysports
Complaint Rating:  100 % with 1 votes
I have been using Avast secure line for months. I have an automatic renewal. I have been trying to contact them for a week. It says my e-mail doesn't exist. I tried to set up a new account and did not receive an e-mail confirming the new account. Finally I get a response to a new e-mail...
Complaint comments Comments Complaint country United States Complaint category Internet Services

Avast Antivirus One Year - I was charged twice

Posted: 2013-12-14 by    Renel Edwize
Complaint Rating:  0 % with 0 votes
I purchase an anti virus at Avast that cost 29.99 USD on the 7th of November, I just received my statement of acount and it shows that my account has been debited twice which result to a total of 58.98 Dollars. I would like you to explain why it did happen and if it is a mistake of Avast, to...
Complaint comments Comments Complaint country Mauritius Complaint category Internet Services

Avast - Minnesota, Minneapolis - Double/Triple billing

Posted: 2013-09-19 by    ArtCritic
Complaint Rating:  100 % with 2 votes
Avast's add-on for Chrome locked up my computer so I called for support on my paid subscription to Avast. They could not help over the phone, so put me in an online chat for a charge of $109 to which I agreed. They double-billed my credit card and want written document to refund. No documentation,...
Complaint comments Comments Complaint country United States, Minnesota, Minneapolis Complaint category Antivirus Software

Dri*avast Software - undue charge

Posted: 2013-08-17 by    Felix Alberto Luque
Complaint Rating:  100 % with 1 votes
I provide my card number but not authorize any charge. This es absolutely a fraud, I will nulify this charge if Visa Card allow me to do....
Complaint comments Comments Complaint country Argentina Complaint category Antivirus Software

Dri*avast - FAULTY DOWNLOAD

Posted: 2013-06-19 by    parmendra bhan
Complaint Rating:  0 % with 0 votes
I WANTED TO PURCHASE AN ANTIVIRUS SOFTWARE FOR MY PC. THE ICON READ OREDER COMPLETE BUT IT DID NOT EVENTUATE INSTEAD I GOT A MESSAGE ERROR IN DOWNLOAD. I HAVE ALREADY PAID FOR THIS PRODUCT VIA MY CREDIT CARD. DUE TO THIS PROBLEM, NOW I WISH TO RETURN THIS PRODUCT ( ORDER# 12231149928). PLEASE...
Complaint comments Comments Complaint country Fiji Complaint category Credit Cards

Avast - Received new anti-virus Avast up will not work now

Posted: 2013-04-25 by    karen dastrup
Complaint Rating:  100 % with 1 votes
On March 31 2013 I bought online a new Antivirus Avast disk. After 30 days it quit working and stated I needed to buy a new one. What do I do to correct this problem?...
Complaint comments Comments Complaint country United States Complaint category Desktop Computers

Avast - Colorado, Pueblo West - anti virus

Posted: 2013-04-16 by    russell curnew
Complaint Rating:  0 % with 0 votes
I down loaded the 30 free trial from avast, but uninstalled it after about 1 week sent them an e-mail as instructed, heard nothing from them, than on 4/14/2013, I noticed that avast sent me an e-mail stating that my free trial was over, and that they charged 69.99 to my bank account, I can them...
Complaint comments Comments Complaint country United States, Colorado, Pueblo West Complaint category Other

Avast - security

Posted: 2013-03-29 by    ROOP RANJAN KUMAR
Complaint Rating:  0 % with 0 votes
myself roop I USE AVAST ANTIVIRUS THAT DOWNLODING FREE FROM HIPPO.COM
I FACES ALWAYS INTERNET SECURITY PROBLEM .WHAN I USE INTERNET IT ALWAYAS SHOWS A MESSAGE :THIS IS EAISLY READ BY THIRD PARTY"
NOW WHAT CAN I DO......
Complaint comments Comments Complaint country United States Complaint category Laptops / Notebooks

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