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Avast Antivirus Logo

Avast Antivirus

s.r.o. Trianon Office Building Budejovicka 1518/13a 140 00, Prague 4
Budejovicka
13a 140 00
Customer Care
Phone:00 420 274 005 777
Mobile:420 274 005 888
 
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Avast Antivirus Complaints & Reviews

Avast - company overcharged me

Posted: 2015-06-22 by    Maryary
Complaint Rating:  0 % with 0 votes
Avast supplies/supports antivirus software for computers. I made BIG mistake of purchase two year auto renewal. A few days ago, I checked my bank account and saw 3 debits, one for twice renewal price, and two debits less than $50. I called Avast and was on phone two hours before tech said I...
Complaint comments Comments Complaint country United States Complaint category Desktop Computers

Dri*avast Software - Refund

Posted: 2015-05-13 by    anastasia.neketa
Complaint Rating:  0 % with 0 votes
I don't know what company or whoever it was, but I was trying to install a windows 7 on to an old computer I had a month ago 4/15/2015. but I found out it didn't work or it wouldn't work an I do not know why. So then the next day I had brought the computer back to where I had...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Avast - Paid but never received key

Posted: 2015-04-29 by    G.W.H.
Complaint Rating:  0 % with 0 votes
Got a request to renew my license key. Followed link and paid with credit card. Never recieved license key. After that very frustrating communication with their costumer "support". Provided all the details repeatedly but got automated or standard replies. Credit Card company ensured...
Complaint comments Comments Complaint country Netherlands Complaint category Antivirus Software

Avast Antivirus - possible scam

Posted: 2015-04-08 by    terenia
Complaint Rating:  0 % with 0 votes
I am writing to tell you about a possible scam. I received notification of a promotion on avast antivirus from a popup on the free version i was using stating that for 29pln i would be upgraded to the pro version for 1 year . The payment of 29pln was deducted from my account on the 28-jan-2015...
Complaint comments Comments Complaint country Poland Complaint category Scam & Fake Checks

Avast Antivirus - Avast Antivirus and security costs more than money!

Posted: 2015-03-16 by    Surious User
Complaint Rating:  100 % with 2 votes
Avast Antivirus and/or Internet Security (all versions are smilar), is an anti-malware software that is provided by Avast labratories. Avast antivirus even has a free version of the software that allows users to have basic protection for absolutly no cost. The purpose is to protect a users computer...
Complaint comments Comments Complaint country United States Complaint category Computers & Accessories

Avast Internet Security - LICENSE CANCELLED EARLY

Posted: 2015-03-05 by    wrscomncents
Complaint Rating:  100 % with 1 votes
I was issued a 3 year license in February 2013 from Avast Internet Security for which I paid $84.00. On March 4 2015 my license was banned. I called support and was told that my license had expired. The Avast license clearly stated an expiration date of February 2016. It was not only on the...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Avast Internet Security - New York, Youngstown - Double Charge

Posted: 2014-11-03 by    Dwdraw2
Complaint Rating:  0 % with 1 votes
On 10/10/2014, I was offered a discount on Avast Internet Security software. I bought it for about $21.75. On 10/13/2014, I was re-billed for the same security set for about $42.75.

When I first bought Avast software a year ago, I opted out of the auto billing program, but somewhere...
Complaint comments Comments Complaint country United States, New York, Youngstown Complaint category Antivirus Software

Avast Anti - Virus - paid, not delivered, no response from avast

Posted: 2014-10-26 by    Englishinfushun
Complaint Rating:  0 % with 0 votes
Many complaints starting with:
1. I paid (online) but never received the product (I am still running the free version which is due to expire).
2. I was charged at the advertised $dollar price but in GBP Sterling so I was over-charged.
I had an additional surcharge for making...
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Dri - Avast - Paid for 2 yrs service, never delivered

Posted: 2014-10-13 by    Cathie Sheldon AVAST
Complaint Rating:  0 % with 0 votes
On March 4, 2014 I purchased through my Paypal account an offer from AVAST for 2 years for $19.99 as I had the free AVAST for 920 days. It would provide service through March 4, 2016 and would automatically re-up through my Paypal unless I opt out. My contract number is 14404712742. Thank you,...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Dri*avast Software - unauthorised money being taken from my credit card

Posted: 2014-09-22 by    Kerry 57
Complaint Rating:  0 % with 0 votes
My ex partner got anti virus protection, last year, and it was paid by myself, with my credit card for 1 year only.

Now on my credit card statement, I notice ...
VISA-DRI*AVAST Software, have taken $34.99 on 17/9/2014.
orderfind.comAU#0127360(Ref.091700452295).
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Avast - License invalid or banned

Posted: 2014-07-23 by    avast_sucks!
Complaint Rating:  100 % with 3 votes
Do not buy avast. Once you pay, they do not help you or care about your problems. All they want to do is get into your computer. The tech support on the phone and via email are rude and incompetent. I will never buy or recommend their product again. It is a waste of money. They will also automatically...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Avast Antivirus - New South Wales, Lane Cove - Money taken from bank

Posted: 2014-07-13 by    Jennifer Hanson
Complaint Rating:  0 % with 0 votes
On 10/7/14, I had $59.99 taken from my bank by Nexwaysoftware.com which is you without authority from me. The number on the transaction which is on my statement is: 415449-47 745676614190. I am really pissed off because that means that you have taken money from me without permission. I was happy...
Complaint comments Comments Complaint country Australia, New South Wales, Lane Cove Complaint category Banks

Avast - Renewal Of Subscription - Charge twice for Renewal

Posted: 2014-07-07 by    Johnny Thielen
Complaint Rating:  0 % with 0 votes
On July 1 I begin to renew my subscription to Avast. I check the one year for $39.99 and completed the form. However, I did not select the activation code. I did not want the one year. Thinking this one year subscription did not go through, on the 2nd of July I order a two year subscription....
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Digital River / Avast Antivirus - not installed

Posted: 2014-06-24 by    kraggs01
Complaint Rating:  0 % with 0 votes
I purchased Avast antivirus using Pay pal to pay & never received the software! How can I get a refund? Here is a copy of my order.

Kathy Kern, thank you for becoming an avast! customer
Here is a summary of your order, plus the installation instructions and several links...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Avast Premium Support - will not refund

Posted: 2014-03-06 by    lowrider915
Complaint Rating:  100 % with 1 votes
Bought avast premier total security plus VIP tech support .Because of slow start up time w/windows 7.Bought this service on the 20th of feb, 2014.On the 5th of march 2014 found it was all canceled because subsription had expired??????.Called and asked for refund and was given total run around.Filed...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Avast Antivirus Software - antivirus softwar

Posted: 2014-02-27 by    WandaBee33
Complaint Rating:  0 % with 0 votes
I bought AVAST last July, and picked up so many debilitating viruses since then that I just had to have my computer "deep-cleaned" to the tune of $200. I wanted to send AVAST the bill; but instead just called to get my money back (still under warranty). The technician tried to sell...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

Avast - billing

Posted: 2013-12-30 by    ysports
Complaint Rating:  100 % with 2 votes
I have been using Avast secure line for months. I have an automatic renewal. I have been trying to contact them for a week. It says my e-mail doesn't exist. I tried to set up a new account and did not receive an e-mail confirming the new account. Finally I get a response to a new e-mail...
Complaint comments Comments Complaint country United States Complaint category Internet Services

Avast Antivirus One Year - I was charged twice

Posted: 2013-12-14 by    Renel Edwize
Complaint Rating:  0 % with 0 votes
I purchase an anti virus at Avast that cost 29.99 USD on the 7th of November, I just received my statement of acount and it shows that my account has been debited twice which result to a total of 58.98 Dollars. I would like you to explain why it did happen and if it is a mistake of Avast, to...
Complaint comments Comments Complaint country Mauritius Complaint category Internet Services

Avast - Minnesota, Minneapolis - Double/Triple billing

Posted: 2013-09-19 by    ArtCritic
Complaint Rating:  100 % with 2 votes
Avast's add-on for Chrome locked up my computer so I called for support on my paid subscription to Avast. They could not help over the phone, so put me in an online chat for a charge of $109 to which I agreed. They double-billed my credit card and want written document to refund. No documentation,...
Complaint comments Comments Complaint country United States, Minnesota, Minneapolis Complaint category Antivirus Software

Dri*avast - FAULTY DOWNLOAD

Posted: 2013-06-19 by    parmendra bhan
Complaint Rating:  0 % with 0 votes
I WANTED TO PURCHASE AN ANTIVIRUS SOFTWARE FOR MY PC. THE ICON READ OREDER COMPLETE BUT IT DID NOT EVENTUATE INSTEAD I GOT A MESSAGE ERROR IN DOWNLOAD. I HAVE ALREADY PAID FOR THIS PRODUCT VIA MY CREDIT CARD. DUE TO THIS PROBLEM, NOW I WISH TO RETURN THIS PRODUCT ( ORDER# 12231149928). PLEASE...
Complaint comments Comments Complaint country Fiji Complaint category Credit Cards

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