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American Express Travel Related Services Company Customer Care Service

American Express Travel Related Services Company, Inc.

American Express Customer Relations 02-04-40 4315 S 2700 W
Salt Lake City
United States - 84184-0440

Customer Support Phone Numbers

+1 800 954 0559(Domestic) 0 0
+1 801 449 4019(International) 0 0

American Express Travel Related Services Company Complaints & Reviews

American Express / Bluebird debit card

Emily Thomas on Jan 17, 2017
I was recently in miami, florida on vacation for christmas. While at the beach, someone broke into our rental car and stole my drivers license, bluebird card, suntrust debit visa and my merrick bank visa as well as two of my boyfriend's credit/debit cards. So while our family was at the...

American Express Travel Related Services Company / Refund check received

mumbalena on Dec 13, 2016
In November 2016 I received a letter from American Express with an attached check for $603.77. I do not know what this is for and do not know whether to cash the check or not. The AMEX account is now closed. It was connected to Costco and last year Citibank took over the Costco credit cards. I...

American Express Travel Related Services Company / Corporate card membership points cancellation

Guru Kateel on Dec 11, 2016
Hi, I had a american express Corporate Card for 5 years and i had paid a yearly fee of $90 every year to enroll in their membership points as my company did not participate in membership points. When i left my company, my company cancelled the credit card. After a month, when i logged into...

American Express Travel Related Services Company / Travel

nbdc on Dec 8, 2016
I just wanted to say how HUGE a disappointment your department has been. We had to pay twice for plane tickets from Europe to New York. Apparently in the eyes of Amex it is ok to assume that we understand the in's and out's of travel but NOT ok to assume that we don't know what you're...

American Express Travel Related Services Company / Safeway amex fraud co

Chris Saenz on Dec 2, 2016
Re: bluebird account 375150014726442 $212.43 in stolen credit card charges I am writing to you for your assistance to settle a dispute with a stolen america express bluebird credit card. On 11/21/2016 i received a text message from american express bluebird that my account is now at $0.00...

American Express / Prepaid amex card

brian vaughn on Nov 24, 2016
Never and I mean never use Leap Payments contractors, we are a contractor and got screwed over big time. Bogus chargeback dispute started by American Express and sent to Leap Payments our card processor soon to be exprocessor and defendant in a lawsuit along with American Express. Amex...

American Express Travel Related Service Company. Inc. / American express gift card.

Dean Meyer on Nov 23, 2016
My friend bought at Wal-Mart a pre-paid gift card for the amount of $500 for me.. The next day went back to cash the gift card and Wal- mart did not gave the money because they can't find it. The receipt was issued of the purchased.The manager fax all the receipt and information. The...

American Express / Customer service american express platinum (Fraud department

medic4418 on Nov 22, 2016
On 11/22/2016 I made a couple of call to AMEX Because charges were denied due to fraud alert. I made the calls after following instructions from a text recieved from AMEX. I called to different numbers 1-800-525-3355, 8:57 AM EASTER TIME: 30 Minutes wating 1-800-297-1000, 833 am 19...

American Express / Fraud, identity theft, theft of travellers cheques

KevinG.219main on Nov 7, 2016
identity problems as far back as 2001 and beyond chargeback letter was 2014-15, my identity problems are augmented by the the fact that my spouse has been missing since 1997 her name is Shery R. Grant. I have already filed identity theft complaints with social security and the federal...

American Express USA / Late payment fees

Dian Johnstone on Oct 30, 2016
I have been an American Express customer for 14 years. I recently closed all my US accounts and returned to Canada. I had a rewards credit of approximately on my Blue Cash card number 3797 563194 91007 of $198.00 which I used to purchase goods on Amazon. I was not aware that the reward...

American Express / Cancelled card

goodbye amx on Oct 3, 2016
i have been a member sense 6/ 2016 i was happy to get my card i am self employed truck driver with good credit in august my engine fail needed a engine overhaul so i went into shop was there 13 days loss pay i had a balance of 3500 on card so i call american express to tell them what had...

American Express / Credit card/ unfair method for determining interest rates

pissedoff21 on Aug 27, 2016
American Express uses the trailing interest method for the interest charged on a credit card. Trailing interest is the amount of interest that accrues between when a credit card bill is sent, and when payment is received. Also called "residual interest, " It applies only when you carry a...

American Express Services Europe Limited / Customer care service

Regina Romanova on Aug 26, 2016
I have been a gold Amex card member since 2001. After the cards of myself and my wife had expired in April 2015, we received no fresh ones. Since last December, I have been approaching the customer service for the new cards, but with no result. Nevertheless the company keeps charging my...

American Express / Platinum card customer service

kurt henkel on Aug 16, 2016
Abandoned in a parking garage by amex platinum card Upon my return from almost a week on the road for work at almost 11:00 p.M. I head to the parking garage of the airport to get in my car and leave. I throw my bag with my car fob in the back of my car, close the gate and see my car lock...

American Express / Customer service

Cole on Aug 15, 2016
I was an American Express card member for about 5 years now and loved everything. Never had any problems with my card and customer service was always helpful. But that was then, and now things are a bit different. I went overseas and wasn't able to use my card there. I was told that I need...

American Express / Fraud Consumer Protection Department

Jennifer Forte on Aug 4, 2016
While trying to straighten out a possible fraud situation, we were left on hold by DEE DEE with American Express Consumer Fraud Protection department for 30 MINUTES after already being transferred 3 other times from representatives that kept saying another department need to handle the...

American Express / American Express Preferred

MoMaricks on Jul 18, 2016
The monthly billing cycle for 6/12/2016 to 7/13/2016 did not account for the payment done ofn6/30/2016 of $1, 016.86. Thus the balance due is $1, 851.56 On adding the charges for the period of 6/12/2016 to 7/13/2016 and subtracting the payment of 1, 016.86 the payment due is $834.70 and not...

American Express / Amex costco card/deceitful practices — rewards

Millie Ariza on Jun 21, 2016
We have a relatively small Pediatric practice and had a Costo Amex, our monthly charges were around 30, 000-40, 000 a month. In preparation for the termination pf Costco/Amex partnership, we contacted AMEX on multiple occasions --mainly concerned about the fate of our unused rewards--, we...

American Express / Treatment of Cardholder

rteymourian on Jun 1, 2016
I have been a card member since 1991 without ever missing a payment, spending about $100, 000 annually. In 2015 due to health reasons I had to take a leave of absence from my job. Even though all minimums were met Amex decreased my limit on existing balance without proper notice and hit me...

American Express / Credit Card Charge refunded to card by merchant & AMEX recharged me.

Rhonda Gray Alexander on May 8, 2016
I paid for a vacation rental that was non-existent with my American Express Card. I reached out to AMEX for help & not only received no help but was treated very rudely by several customer service reps. AMEX put the charge in dispute but would not pursue. I called merchant everyday & they...

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