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American Express Travel Related Services Company Customer Care Service

American Express Travel Related Services Company, Inc.

American Express Customer Relations 02-04-40 4315 S 2700 W
Salt Lake City
Utah
United States - 84184-0440

Customer Support Phone Numbers

Phone:
+1 800 954 0559(Domestic) 0 0
+1 801 449 4019(International) 0 0
 

American Express Travel Related Services Company Complaints & Reviews

American Express Travel Related Services Company / Safeway amex fraud co

Ch
Chris Saenz on Dec 2, 2016
RE: BLUEBIRD ACCOUNT 375150014726442 $212.43 in stolen credit card charges I am writing to you for your assistance to settle a dispute with a stolen America Express Bluebird credit card. On 11/21/2016 I received a text message from AmericaN Express Bluebird that my account is now at $0.00...

American Express / Prepaid amex card

Br
brian vaughn on Nov 24, 2016
Never and I mean never use Leap Payments contractors, we are a contractor and got screwed over big time. Bogus chargeback dispute started by American Express and sent to Leap Payments our card processor soon to be exprocessor and defendant in a lawsuit along with American Express. Amex...

American Express Travel Related Service Company. Inc. / American express gift card.

De
Dean Meyer on Nov 23, 2016
My friend bought at Wal-Mart a pre-paid gift card for the amount of $500 for me.. The next day went back to cash the gift card and Wal- mart did not gave the money because they can't find it. The receipt was issued of the purchased.The manager fax all the receipt and information. The...

American Express / Customer service american express platinum (Fraud department

Me
medic4418 on Nov 22, 2016
On 11/22/2016 I made a couple of call to AMEX Because charges were denied due to fraud alert. I made the calls after following instructions from a text recieved from AMEX. I called to different numbers 1-800-525-3355, 8:57 AM EASTER TIME: 30 Minutes wating 1-800-297-1000, 833 am 19...

American Express / Fraud, identity theft, theft of travellers cheques

Ke
KevinG.219main on Nov 7, 2016
identity problems as far back as 2001 and beyond chargeback letter was 2014-15, my identity problems are augmented by the the fact that my spouse has been missing since 1997 her name is Shery R. Grant. I have already filed identity theft complaints with social security and the federal...

American Express USA / Late payment fees

Di
Dian Johnstone on Oct 30, 2016
I have been an American Express customer for 14 years. I recently closed all my US accounts and returned to Canada. I had a rewards credit of approximately on my Blue Cash card number 3797 563194 91007 of $198.00 which I used to purchase goods on Amazon. I was not aware that the reward...

American Express / Cancelled card

Go
goodbye amx on Oct 3, 2016
i have been a member sense 6/ 2016 i was happy to get my card i am self employed truck driver with good credit in august my engine fail needed a engine overhaul so i went into shop was there 13 days loss pay i had a balance of 3500 on card so i call american express to tell them what had...

American Express / Credit card/ unfair method for determining interest rates

Pi
pissedoff21 on Aug 27, 2016
American Express uses the trailing interest method for the interest charged on a credit card. Trailing interest is the amount of interest that accrues between when a credit card bill is sent, and when payment is received. Also called "residual interest, " It applies only when you carry a...

American Express Services Europe Limited / Customer care service

Re
Regina Romanova on Aug 26, 2016
I have been a gold Amex card member since 2001. After the cards of myself and my wife had expired in April 2015, we received no fresh ones. Since last December, I have been approaching the customer service for the new cards, but with no result. Nevertheless the company keeps charging my...

American Express / Platinum card customer service

Ku
kurt henkel on Aug 16, 2016
Abandoned in a parking garage by amex platinum card Upon my return from almost a week on the road for work at almost 11:00 p.M. I head to the parking garage of the airport to get in my car and leave. I throw my bag with my car fob in the back of my car, close the gate and see my car lock...

American Express / Customer service

Co
Cole on Aug 15, 2016
I was an American Express card member for about 5 years now and loved everything. Never had any problems with my card and customer service was always helpful. But that was then, and now things are a bit different. I went overseas and wasn't able to use my card there. I was told that I need...

American Express / Fraud Consumer Protection Department

Je
Jennifer Forte on Aug 4, 2016
While trying to straighten out a possible fraud situation, we were left on hold by DEE DEE with American Express Consumer Fraud Protection department for 30 MINUTES after already being transferred 3 other times from representatives that kept saying another department need to handle the...

American Express / American Express Preferred

Mo
MoMaricks on Jul 18, 2016
The monthly billing cycle for 6/12/2016 to 7/13/2016 did not account for the payment done ofn6/30/2016 of $1, 016.86. Thus the balance due is $1, 851.56 On adding the charges for the period of 6/12/2016 to 7/13/2016 and subtracting the payment of 1, 016.86 the payment due is $834.70 and not...

American Express / Amex costco card/deceitful practices — rewards

Mi
Millie Ariza on Jun 21, 2016
We have a relatively small Pediatric practice and had a Costo Amex, our monthly charges were around 30, 000-40, 000 a month. In preparation for the termination pf Costco/Amex partnership, we contacted AMEX on multiple occasions --mainly concerned about the fate of our unused rewards--, we...

American Express / Treatment of Cardholder

Rt
rteymourian on Jun 1, 2016
I have been a card member since 1991 without ever missing a payment, spending about $100, 000 annually. In 2015 due to health reasons I had to take a leave of absence from my job. Even though all minimums were met Amex decreased my limit on existing balance without proper notice and hit me...

American Express / Credit Card Charge refunded to card by merchant & AMEX recharged me.

Rh
Rhonda Gray Alexander on May 8, 2016
I paid for a vacation rental that was non-existent with my American Express Card. I reached out to AMEX for help & not only received no help but was treated very rudely by several customer service reps. AMEX put the charge in dispute but would not pursue. I called merchant everyday & they...

American Express / Credit Card Cancellation

St
Steven Doyle on Apr 22, 2016
American Express bad customer service Ten days ago I received an email from American Express that stated I had not activated a card they had sent to my spouse. We only have one American Express card, mine. Concerned that the email may be an attempt at phishing or just fraudulent I called...

American Express / Charges to Account

Pa
Paulgp on Apr 17, 2016
I've visited your sites a few times noticing you help people who have been scammed. I was wondering if you could help me and others that have been scammed. AMEX by taking a blind eye and holding card holders to illegal contracts even when cancellation notices have been provided is aiding...

American Express / Serve card

We
Wendi Lunder on Mar 12, 2016
I did my taxes through Tax Act and had the refund deposited on a American Express Serve Card. A month and half later and I'm still waiting for the Serve card to come in the mail. I have called Customer Service 1hey have sent replacement cards 4 times and I have never received any of them...

American Express / Credit card

Re
Reviewer44558 on Mar 4, 2016
My American Express/Costco card s about to be discontinued. So I applied for a new card and now have it, but haven't used it. I have a balance on my Costco card which I always pay online. When I log on only my new account comes up. The website on the paper bill for first account takes me...

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