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AARP Services Customer Care Service

AARP Services, Inc.

601 E Street, NW
District of Columbia
United States - 20049

Customer Support Phone Numbers

+1 888 687 2277(US, English) 1 0
+1 877 342 2277(US, Spanish) 0 0
+1 202 434 3525(International) 0 0
Work days:
Mon7 AM - 11 PM
Tue7 AM - 11 PM
Wed7 AM - 11 PM
Thu7 AM - 11 PM
Fri7 AM - 11 PM

AARP Services Complaints & Reviews

AARP Services / AARP #2039

Debbi Reis on Dec 18, 2016
I live in a senior rent subsidized apartment complex. A flyer listing trips by a group using the AARP name was sent out in June 2016. On the form it said to get your $100 deposit in as soon as possible as seats go quick. I had picked out a trip to Lancaster, PA dated for November of 2017 -...

AARP Services / Hartford auto insurance roadside assistance

klenk on Dec 10, 2016
aarp #333695370 2 hartford auto #55phb383033 today my front tire got stuck in a hole and I spent 2 hours on hold with Hartford roadside assistance. Another hour later I received a call back and was told that none of the 20 something providers would not come out to my house just too bad for...

AARP Services / Expedia

Dr Brooks on Dec 8, 2016
From nov. 16th to nov. 19th i stayed at the south point hotel in las vegas. I booked this hotel through the crooks of expedi and was over-charged $63.00 from south point after expedia got $265 before i even checked into this thieving hotel not to mentioned having to pay $85 just for...

AARP Services / Car rental

cjbrown100 on Dec 8, 2016
I have rented a car through carp and upon booking I asked what will be the total amount that my credit card will be charged and if there is another charge that we be added and I was advised that the only amount that will be held was for the price of the rental. Well upon going to the place...

AARP / Free gift travel bag

Felicia L. Evans on Oct 9, 2016
I joined AARP and was promised a travel bag as free gift.the pictured they showed online was very large! The one I received was tiny as can be, not even a child could use it. This was false advertising and an old trick called bait and switch. I think AARP should be fined or send me the large bag they advertised. How sneaky!

AARP / Not receiving promotional products offered

Terri M on Aug 20, 2016
I received an offer to renew my membership and by doing so, I was supposed to get a 4-piece Luggage Organizer set. So...on 042716 I sent in the money, but guess what..as of today, 081616 I still have not received it. It appears that a lot of people were treated the same. What do all of u...

AARP / General

Herbert Henryson on Aug 20, 2016
While AARP provides opportunity to critique its providers, it is virtually impossible to communicate with AARP regarding needs of its members. For example, how can such an organization have no services to address health insurance coverage for its members during international travel other...

AARP / tax services

Fran Pollock on Feb 10, 2016
My 92 year old aunt gets her taxes done very year from AARP. This year I am handling her matters. I live in Philadelphia and the tax preparer for AARP is at 1650 Market Street, Philadelphia, PA 19103, Suite 675. When you call to make an appointment, you get a machine and you never get a...

AARP / Fraudulent Invoices

Barbara M Stapleton on Dec 9, 2015
As I was approaching 65 AARP began their marketing "assault". I HATE THEM and would never, ever have anything to do with them. So what happened? They started sending me invoices for my membership that I ordered! LIARS and FRAUDS. I want to get in on a class-action lawsuit. It's been time for a long, long time.

AARP / RealPad

Joan Burch on Dec 9, 2015
Dear Madam, Sirs: My name is Ms. Joan Burch and I purchased a Real Pad Oct 7, 2015. It didn’t work properly. I exchanged it back to AARP where it was originally purchased. The return slip had an incorrect address from AARP and confusing for exchange. I delivered the malfunctioning product...

AARP / I have been trying to find out if your National Office ever hires people on a part time basis.

Stan Croydon on Oct 2, 2015
I've put up with long waits fruitless waits on your 800 numbers and sent off E-mails to a number of your board members but have never spoken to a live person or gotten any responses to my E-mail messages. I freely admit I'm disabled but I was forced to retire from my 33 year...

AARP / Membership Dues

Reviewer86657 on Sep 29, 2015
I have been a member since 2013. I am a small business owner. Every year I receive abundant solicitations to renew my membership (including new cards) 6 months before renewal time. This wastes members money. this year I decided to enroll for 5 years. After my check cleared I received a...

AARP / Inability to online book a trip when flying into one city and returning from another

Reviewer91104 on Sep 7, 2015
Through the years, I have successfully booked numerous vacations ( for my family + wife and myself ) using the Expedia AARP Travel Center website. As I once started to book our January Costa Rica vacation, I immediately noticed the website had been updated. However, I was unable to book a...

AARP / membership solicitation

Jonalben on Aug 31, 2015
received a mailing that welcomed my new membership and requested payment of 16.00 I did not join aarp, I would and will never join this liberal arm of government oversight. I resent the attempt to make me think I had joined I resent the fact that this appears to be something done in hope...

AARP Travel Center / Wrong number of rooms was booked

eddyf on Aug 28, 2015
Our family and friends booked the hotel through AARP Travel Center. We paid the deposit for 12 rooms, but these people mixed the whole booking and reserved wrong room for us. The total number of rooms was 10, but they took money for 12 rooms. The company likes to mislead people and you...

AARP Foundation / Deceptive fundraising - mail

Blairvine on May 26, 2015
Just received my renewal notice from AARP. Thought it strange since I'm a multi-year member. Checked my records and I'm not due for renewal. Looking closer, I see it's a renewal notice from AARP Foundation, not AARP. So, because I donated to the Foundation before, I get a...

AARP Travel Center- Expedia / Failure to Spell out airport

Darlene James on May 19, 2015
Boarding pass did not spell out Hobby Airport. HOU there is no reference this is Hobby Airport. Failure to properly label itinerary. Asking for credit voucher for future flight. No plans at this time. Lost ID driver license at Bush air port unable reschedule flight for today.

AARP / Harassment and deceit

Fed up with AARP on May 6, 2015
AARP has been sending me junk mail for years. try to finds their contact number on their web site, almost impossible. These people have become a huge merchandiser and have lost sight of their original motive to be an advocate for seniors. Their credit cards have TERRIBLE rates and they act...

AARP Travel Center / AARP Value

MK Hefner on Apr 9, 2015
How is this a good deal from AARPP? My sister is expecting us on May 1st. I've recently joined AARP and this has been my first attempt to use the AARP Travel Service, powered by Expedia. This is, now, over an hour to correct mistakes in booking dates and charges for it. I chose...

AARP Life Insurance / Refuse to Refund Money Paid when Policy was Cancelled

Jacinth on Mar 24, 2015
I opened a life insurance policy with AARP a few months ago and have been getting the run around ever since. My daughter checked out the policy for me online and we decided on a coverage amount. First AARP sent notification to me stating they could not complete the coverage then I received...

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