Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
WageWorks Logo

WageWorks

WageWorks, Inc.

1100 Park Place 4th Floor
San Mateo
California
United States - 94403
Customer Care
 
Go to WageWorks:    Twitter  Facebook  LinkedIn     

WageWorks Complaints & Reviews

WageWorks / Flexable Spending Account

Re
Reviewer15288 on 2016-01-22
As everyone is saying, DO NOT fund this company! I have not spoken to one person that was from the USA. Everyone I have had the displeasure of talking to has been someone that does not understand a single word of English, moreover, cannot hold a conversation unless it is written in the...

WageWorks - New York, New York / Terrible customer service and poor communication of policies

Re
Reviewer45499 on 2015-12-21
My company uses WageWorks for both Commuter Benefits and FSA. While I've never had a problem with FSA, the commuter benefits are consistently an issue. My transit agent doesn't accept the wageworks cards at the machines because the amount on the card is less than the amount of my monthly...

WageWorks / Metrocard

Re
Reviewer63992 on 2015-10-01
I work for the NYC Dept of Education. When I set up my WageWorks account 4 years ago somehow I ended up having $90 deducted a month for a $54 MetroCard. Granted, this is my fault for not paying more attention to my deductions, but I vaguely remember something about them not having a card...

WageWorks / Got the runaround resulting in losing my money!

Ca
CayceC on 2015-09-15
I'm another example of WageWorks keeping my money. I had a commuter account with my former employer. I made a claim to reimburse myself for parking expenses before I left employment based on the recommendation of my HR representative. The claim was denied. Customer service told me to...

WageWorks - Indiana, Indianapolis / Client account relationship communications

To
Tom97401 on 2015-03-13
Wageworks manages Crowe Horwath employee FSA and DSA accounts. Wagework has failed to communicate properly with Crowe Benefit administrator to resolve an issue with with processing employees' claims to receive reimbursement for their savings accounts. Neither side is making an effort...

WageWorks - Utah, West Jordan / Horrible company

Mt
MTCO on 2014-09-28
These folks administer a benefit card for our large company. If time is money, the benefit from this company is well negated and will cost you time. They are completely incompetent and provide little help in resolving claims which are based on YOUR money that you have deposited. I've...

WageWorks / Claims

Go
GoneOver on 2014-02-01
This is truly the worst company I have ever dealt with, and that is no exaggeration. Pre-tax dollars to fund your out-of-pocket medical expenses sounds great, right? Well, I thought so, too, until I experienced their utter incompetence. The fun begins when they request receipts for certain...

WageWorks - Nevada / COBRA- SCAM!

Ne
Nevada RN on 2013-05-24
My wife left her five year job as an RH for IASIS Healthcare mid April of this year (2013). We have been trying to get the COBRA insurance coverage since then. Two weeks ago we sent in a payment of two month's premiums, about $1900. We have called them daily and have been told we had...

WageWorks - Texas / denial of claims

Se
semscot5 on 2013-02-26
Wage works is the flex card we use to pay deductibles, co-pays etc thru our company. However...complaints from 2010 and 2011 info which was requested, has been mailed in twice prior. Now they are submitting letters stating, they are going to file it as unpaid with our 2014 income tax!!!...

WageWorks - California / Commuter Pass

Kn
knjigovodja on 2012-11-09
As another unsatisfied customer reported in March 2012, WageWorks is supposed to make it easier for you to get your commuter train pass every month and for less money since you get it taken out of your paycheck pretax dollar. You have time till 12th of each month to change/cancel your...

WageWorks - California, San Francisco / Transit Pass

Kn
knjigovodja on 2012-11-09
As another unsatisfied customer reported in March 2012, WageWorks is supposed to make it easier for you to get your commuter train pass every month and for less money since you get it taken out of your paycheck pretax dollar. You have time till 12th of each month to change/cancel your...

WageWorks - California, San Francisco / Poor Service & Website

My
MyOwn2Cents on 2012-10-04
Wageworks customer service / processing / website SUCKS! It's incredible that this company with such poor service could go public. Nothing is more frustrating about my job, than having to deal with wageworks! 1. Customer Service - If customer service doesn't know the answer, say...

WageWorks / Denial

Gl
GlimmerofHope on 2012-09-09
My husband and I signed up for our FSA account through his employer. We received our debit card and info from WageWorks. We used our card with a pharmacy with no problem. I recently used the remaining balance to pay off my fertility bill from a well known hospital using the debit card...

WageWorks - Maryland, Rockville / Incompetent customer service

Ji
jin5 on 2012-06-15
Have called WageWorks customer service 6 times in the past 2 months. They took money from my paycheck each month, but cannot get the fund transferred to my commuter card. There were a card serial number issue at the beginning and it supposed to be corrected on their system after the first...

WageWorks - Illinois, Chicago / Terrible customer service

Ca
Caoimhin_B on 2012-06-06
These guys have no clue what they are doing. A few weeks ago my wallet was stolen and I had to replace my WageWorks credit card that I use to purchase my Metra monthly pass. First of all I was told it would take 3 - 4 weeks to get the replacement. Really? Do these guys make the plastic...

WageWorks - Illinois / Customer Service

Cr
Crazycat42 on 2012-04-16
Constantly asking for more verification and customer service and supervisors rude and grossly incompetent! Policies very confusing! Beware!!

WageWorks - Kentucky, Lexington / Reimbursement

To
tommyboync on 2012-04-15
WageWorks did not appropriately advise on the fact that our son would not be eligible for reimbursement and that we would forfeit any child care reimbursement funds that we submitted after he turned 13. They also would not stop the account until we got approval form our instiution, which...

WageWorks - California / UNABLE TO ENROLL ME IN MY HEALTH INSURANCE AND BENIFITS PLAN

Sw
sweetgcr on 2012-01-19
I WORK FOR A HOME HEALTH CARE AGENCY CALLED ACCENTCARE HOME HEALTH OF CA, INC. THEY HAVE THIS COMPANY WAGEWORKS TO ENROLL ONLINE FOR HEALTH INSURANCE AND OTHER BENEFITS THAT THE COMPANY OFFERS. HOWEVER I HAVE APPLIED FOR TWO CONSECUTIVE YEARS FOR MY HEALTH INSURANCE AND DENTAL PLAN AND FOR...

WageWorks - California, San Francisco / Way too difficult and convoluted

Sc
Schmerin on 2011-12-20
This company paints a pretty picture of how using their services to have your transportation costs taken out of your check pre-taxed will save you a lot of money in the long run. What they fail to mention is the amount of rigamarole you have to go through to set it up and, even worse, to...

WageWorks - Arizona, Tempe / Train Pass

Ke
Kei h on 2011-12-08
This company is a complete scam. I'm not sure if they are getting kickbacks from the local transit companies or deep discounts that they don't want their customers to know about but they are absolutely horrible in their customer service. I had left my company suddenly. When I...

0
Contact Us

Videos

Virtual Doctor Visits - Medical Savings?
Virtual Doctor Visits - Medical Savings?
more videos More Videos
RSS Feed
bdomains.com
     

Reply to

Send