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Zazzle Inc.

1900 Seaport Blvd Fl 4
Redwood City
United States - CA94063-5588
Customer Care
+1 888 892 9953
+1 408 983 2800
+1 650 872 7000
Work days:
Mon6 AM - 6 PM
Tue6 AM - 6 PM
Wed6 AM - 6 PM
Thu6 AM - 6 PM
Fri6 AM - 6 PM
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Zazzle Complaints & Reviews

Zazzle - California, Redwood City - Scam

Posted: 2015-09-24 by    Reviewer35133
Complaint Rating:  0 % with 0 votes
Ordered one t-shirt. Nothing unusual, nothing custom. The order was to be produced in 2-3 days. I paid extra for expedited delivery.

Three business days later (technically 4 but not going to count the day of the order) I checked the status and it simply said "in process". Waited...

Zazzle - California, Redwood City - Zazzle Black

Posted: 2015-09-05 by    jordandesu
Complaint Rating:  0 % with 0 votes
Ordering ~$10 worth of stickers led to an extra ~$10 charge via Zazzle, over a month later. No reminder, no transparency. Apparently their prominent "If you don't like it, we'll take it back, %100 satisfaction guaranteed" does not apply to this Zazzle black (SCAM). Even if you don't use it,...

Zazzle.com - Tried to order

Posted: 2015-09-03 by    Reviewer52338
Complaint Rating:  100 % with 1 votes
used there website to design a t-shirt wanted to pay for my order they needed my e-mail and I got a message stating my e-mail was invalid tried several times so I called and no answer for 10 minutes called a different number same thing no answer so I emailed and sent my email but no answer read...

Zazzle.com - royalty payment

Posted: 2015-07-16 by    jpal
Complaint Rating:  100 % with 1 votes
Royalty Payment 7 Months Past Due. I am an artist that has been designing items for zazzle for over 4 years. All of a sudden my payments have been put on hold, the reason I have been given is that I have not filled out there payment form correctly. All of a sudden I have to prove who I am. They...

Zazzle - Poir quality and customer service

Posted: 2015-07-03 by    joannzanghi@gmail.com
Complaint Rating:  0 % with 0 votes
I ordered invitations. I emailed the company to ask them to check the appearance of the layout before printing because I didn't want them printed wrong. Well they printed them anyway and they were wrong. I returned them and the company refused to credit me any portion of the return costs...

Zazzle - Poor Customer Service, Slow Shipping

Posted: 2015-04-09 by    ilPadrino
Complaint Rating:  0 % with 0 votes
Upon each of several attempts to contact customer service, a recording indicated that, "Due to an excessive call volume your..." In other words, you are going to wait longer than expected-much longer. For me, I waited 32 minutes before I spoke to a customer service representative regarding an...

Zazzle - Zazzle will not answer phones and will not provide return authorization

Posted: 2015-01-05 by    Upset Customer No 200
Complaint Rating:  0 % with 0 votes
Zazzle will not answer phones and will not provide return authorization number to allow return. If you purchase from this company you are on your own. I have notified the Attorney General's Office. I do not file complaints like this...this is a first. The shirt sent to me for Christmas...

www.zazzle.com.au - They confirmed my new address, but sent my order to wrong address

Posted: 2014-12-19 by    Krl
Complaint Rating:  0 % with 0 votes
I ordered t-shirt from the website www.zazzle.com.au. I recently updated my address, so the address was new and they confirmed this info, but I have no idea why, but they sent my order to the previous address. WTF? I called to their customer services, but they couldn’t explain how this...

Zazzle - will not eespond to correct their mistake

Posted: 2014-12-13 by    siegel4
Complaint Rating:  0 % with 0 votes
“Placed an order for multiple luggage tags as Christmas office gifts...one of the tags came in with the wrong address on the back (not the one I placed on my template)
I have tried calling, , on hold for 30 minutes, 2nd time 40 minutes..still no one picked up
e mailed 2 times...

Zazzle - Horrible customer service, unable to contact

Posted: 2014-12-12 by    SHARON27
Complaint Rating:  0 % with 0 votes
The worst company I have ever dealt with by far. I ordered a plaque with a poem which was to be personalized with the name of a pet we recently lost. I entered all my information, but was never given the option to personalize. I tried calling customer service immediately, but sat on hold for...

Zazzle.com - I haven't received the product after i paid.

Posted: 2014-12-11 by    Angel H
Complaint Rating:  0 % with 0 votes
/I purchased a cute iphone 6 case from this website: http://www.zazzle.com. The order was placed on 11/27/14, and as of 12/11/14 i still haven't received the product. I tried to call the customer service phone line but there was no one be able to pick up the call. I sent email and no one...


Posted: 2014-11-28 by    Carol Senske
Complaint Rating:  100 % with 1 votes

I am an artist/designer on Zazzle. I've been selling products there for 7 years and in the last year I've seen them crumble into a terrible company! NO QUALITY CONTROL, APPARENTLY

The printing is horrendous -...

zazzle.com.au - I haven’t received order and no idea what to do now

Posted: 2014-07-12 by    Jis83
Complaint Rating:  0 % with 1 votes
Don’t deal with the company www.zazzle.com.au. I ordered invitations and T-shirts from them, but they only told me that my order was shipped. After that no info or updates. I sent emails and called them, but no one replied. I tried to call them every day, but the phone was busy or no one...

zazzle.ca - High prices and no refund

Posted: 2014-06-21 by    Tocko65
Complaint Rating:  0 % with 0 votes
I ordered case for phone and T-shirt from www.zazzle.ca. The total price was $60, and when I noticed it, I decided to cancel my order. I contacted the customer services and asked if they would return my money. The agent agreed and after that I heard some fake promises. They are liars and scammers,...

Zazzle - Fraud

Posted: 2013-12-25 by    Trella
Complaint Rating:  0 % with 0 votes
I ordered a t-shirt ($28) with Nelson Mandela's picture and some words about education. White on black. The white outline and the words were poorly printed and running. I have tried six times to call them and they never answer (even after holding for 30 minutes!) nor do they respond to...

Zazzle - Lied about merchandise delivery

Posted: 2013-12-21 by    Shukat58
Complaint Rating:  0 % with 0 votes
I ordered a personalized ornament from this company on December 16, only because the website promised delivery by Christmas. I have emailed twice, and no one has responded. When you call the toll free number, it says they are too busy to take your call.
I finally got a tracking number,...

Zazzle (USA) - FRAUD

Posted: 2013-12-18 by    cafc
Complaint Rating:  0 % with 0 votes

Zazzle.com - Never received product. Customer service AWFUL!

Posted: 2013-12-15 by    Shirili
Complaint Rating:  100 % with 1 votes
BEWARE! Zazzle.com is awful. Made a purchase on Dec. 1. December 10 still did not receive item, but credit card was charged. Tried emailing and calling, but no response. Finally, 3 days later, Zazzle.com emailed me back to say the item was never picked up by the carrier and to SEND ITEM BACK...

Zazzle.com - California, San Jose - Orders not being processed

Posted: 2013-09-10 by    L.a.m
Complaint Rating:  0 % with 0 votes
I ordered invitation for my daughter's first birthday... First they sent me the wrong set of cards. Requesting them to send the correct order takes forever to process. Calling them makes it even worse, you have to wait 30 minutes to talk to an agent. They don't care about their consumer....

Zazzle - Never received my wedding order

Posted: 2013-09-10 by    Mena B
Complaint Rating:  100 % with 1 votes
I ordered menus for my destination wedding. They NEVER showed up. When we got back from our honeymoon I checked my zazzle account, they were still being processed 4 weeks later. I called and they canceled my order, the girl did not say "sorry" once. I called back again to see if there was anything...

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