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Zazzle Customer Care Service

Zazzle Inc.

1900 Seaport Blvd Fl 4
Redwood City
United States - CA94063-5588

Customer Support Phone Numbers

+1 650 872 7000 0 0
Work days:
Mon6 AM - 6 PM
Tue6 AM - 6 PM
Wed6 AM - 6 PM
Thu6 AM - 6 PM
Fri6 AM - 6 PM

Zazzle Complaints & Reviews

Zazzle / Thirts ordered

LaToi Storr on Nov 22, 2016
I ordered on 11/15 and the order was supposed to come to me by 11/21 or 11/22. I emailed on 11/21 and the response was we will escalate your order for shipping but no shipping information. ON 11/22 I called and got hung up on. I called back and was told my order was still in production and...

Zazzle / Unable to submit product review or contact vendor.

GratisShark on Oct 11, 2016
I ordered multiple products on Zazzle.com and received the items two months ago. I have made numerous attempts to leave both positive and negative feedback on their site unsuccessfully. I tried using multiple browsers on my PC as well as through my mobile device and absolutely nothing happens when you push the "Submit" button.

Zazzle / Very disorganized and unprofessional company

Irene on Jun 17, 2016
I have ordered a shirt for an event from www.zazzle.com and was supposed to get it within 7 days. It did not arrive and I contacted customer service to see what was going on and they said that they were just about to ship my order. I was very disappointed and decided to cancel my order...

Zazzle / No product, no customer service.

SLaan on May 8, 2016
I ordered business cards and paid considerably extra for express delivery quoted as 3-4 business days after printing. Received an email next day confirming printing completed and job sent out for delivery. That was over 20 days ago and despite email requests for clarification as to where...

Zazzle / Zazzle Black

Kirstenj69 on Apr 25, 2016
My first order with Zazzle had a date next to the order to encourage you to purchase Zazzle Black and get the item quickly. I purchased Zazzle Black and then was told it could not be used for that order. I then asked to cancel my membership. I believe it is a third party that provides thi...

Zazzle / Received the wrong cards!

MariLee on Mar 14, 2016
I've ordered some business cards from www.zazzle.com. I was very disappointed because I received the wrong cards! I needed these for a special event, but got the wrong ones! That was a real nightmare. I called their customer service and they put me on hold for about an hour! I gave up and...

Zazzle.com / I was A product designer and got scammed by zazzle.

Justin Clanton on Feb 27, 2016
I was just recently scammed by a company called Zazzle based out of Palo Alto, CA . If you are a product designer DO NOT GOTO ZAZZLE.COM they will wait till your about to make a lot of money for spending hours designing products on their site then come up with some BS that you violated...

Zazzle / Terrible service and misleading discount offers

Ositina11 on Feb 4, 2016
Zazzle has huge discounts and nice prices but please do not fall for that! I decided to order something because they had those discounts, but when I checked the cart the total amount stayed the same. I contacted customer service and was told that I can't get a discount since I already...

Zazzle / Unethical business practices.

Terminus on Jan 19, 2016
Zazzle will sign you up for a service that automatically renews without your consent. I purchased some items from Zazzle over a year ago. There was a free membership promotion, but I was not interested. Items I received looked horrible and were damaged, so I decided not to order anything...

Zazzle / Horrible website.

Fors on Jan 18, 2016
I made an order, paid for and received a tracking number, but it was the wrong one. There was also supposed to be a gift note, but it wasn’t included. When I entered my address I checked it few times and it was correct, but in the end my order was sent to the wrong place. They promised a replacement...

Zazzle / Horrible website

SantaLuisa on Jan 12, 2016
I made an order and bought a baby shower invitation. The website made the whole ordering process extremely painful. Sometimes it randomly deleted the information I typed. Also the customization options were not many. I could not choose the text size or font, move the specific text or...

Zazzle / Impossible to contact Zazzle!

Jade on Jan 5, 2016
I purchased some items four weeks ago and my order hasn't arrived yet, despite their guarantee of 7 days shipping. Zazzle charged my credit card four weeks ago. Their customer service is not available on the phone, line is always busy. Then I sent them a message and received a reply...

Zazzle / Horrible site!

Guru on Dec 21, 2015
I wish i'd read the reviews before placing an order. I ordered six pillows for my family. Four pillows i liked, but the other two were nothing like the picture. I didn’t like them, so decided to ship them back. As it was said on their website, i sent them an email explaining the situation...

Zazzle / Disappointed!

Markussman2 on Dec 9, 2015
I ordered 2 pillow cases that were to have a "cat" design on them. I worked very hard to make perfect pictures. I ordered pillow cases for my grandma. I wanted to make her a Christmas present. Well, this site is not cheap. I paid 70$ and extra money for safe and fast shipping. The next day...

Zazzle.com / Order processed incorrectly and liars about delivery

Chrys Williams on Nov 29, 2015
I placed an order Nov 20th for graduation invitations for my daughters college graduation. I paid for the express and was assured they would be delivered to my door on Nov 24th. I didn't get the order and I called and they said they were sorry but it should have been there but they would...

Zazzle / Scam

Reviewer35133 on Sep 24, 2015
Ordered one t-shirt. Nothing unusual, nothing custom. The order was to be produced in 2-3 days. I paid extra for expedited delivery. Three business days later (technically 4 but not going to count the day of the order) I checked the status and it simply said "in process". Waited 1 more day...

Zazzle / Zazzle Black

jordandesu on Sep 5, 2015
Ordering ~$10 worth of stickers led to an extra ~$10 charge via Zazzle, over a month later. No reminder, no transparency. Apparently their prominent "If you don't like it, we'll take it back, %100 satisfaction guaranteed" does not apply to this Zazzle black (SCAM). Even if you don't use...

Zazzle.com / Tried to order

Reviewer52338 on Sep 3, 2015
used there website to design a t-shirt wanted to pay for my order they needed my e-mail and I got a message stating my e-mail was invalid tried several times so I called and no answer for 10 minutes called a different number same thing no answer so I emailed and sent my email but no answer read there complaints too many unhappy coustomers

Zazzle.com / royalty payment

jpal on Jul 16, 2015
Royalty Payment 7 Months Past Due. I am an artist that has been designing items for zazzle for over 4 years. All of a sudden my payments have been put on hold, the reason I have been given is that I have not filled out there payment form correctly. All of a sudden I have to prove who I am...

Zazzle / Poir quality and customer service

joann88 on Jul 3, 2015
I ordered invitations. I emailed the company to ask them to check the appearance of the layout before printing because I didn't want them printed wrong. Well they printed them anyway and they were wrong. I returned them and the company refused to credit me any portion of the return...

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