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Tesco Customer Care Service

Tesco PLC

Tesco House,
Shire Park,
Kestrel Way

Welwyn Garden City
England, Hertfordshire
United Kingdom - AL71GA

Customer Support Phone Numbers

Phone:
+44 (0) 800 505555(Customer Service) 0 1
+44 199 263 2222(Customer Service) 0 0
Tesco Customer Services
Freepost SCO2298
Dundee DD1 9NF

General Tesco enquiries

Switchboard:+44 199 263 2222
 
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Tesco Complaints & Reviews

Tesco Malaysia / Overcharged / inconsistent price tags / rude and arrogant customer service staff

Fi
Fibbles on Aug 18, 2016
My visit to your branch last Saturday 13 August 2016 was a most unpleasant one. I already wrote in 1 complaint to the store manager @ Tesco Paradigm Mall (Malaysia) and 1 to Tesco Malaysia website on Saturday itself, 1 on social media, but have received zero response so far. Firstly, I was over...

Tesco / When order delivery, they deliver almost expired stuff, and also there is hidden fee

Jo
John8080 on Mar 30, 2016
I received the delivery from TESCO, I have a few experiences that the stuff I received were almost expired, and the package is super bumpy. I believed that they deliver stuff that has been stored long time due to they are not in the good shape to store in the shop. Who want to buy bumpy...

Tesco / The most dirty toilet and rude/inconsiderate cleaner

Di
disappointedcustomer999 on Mar 12, 2016
Dear Management, Time and again, the cleaniless of toilet in Tesco Bukit Tinggi Klang has been getting worse nowadays. 5 toilets in a row, there is only 1 functioning in poor condition. Worst still, one with the toilet bowl full of shits. There was a long queue of customer lining up for their...

Tesco / Unethical services

Wa
wan radzi wan deraman on Oct 9, 2015
Last Saturday on (03/10/2015) i had applied for AEON monthly Installment to buy a freezer and was told by staff the procedure will took two days for processing. 05/10/2015-Received call from AEON STAFF, that application is processing. 06/10/2015-AEON told me that application is succeed and...

Tesco Malaysia Kepong / Accused of stealing and allowing my pictures to be taken without permission.

Ja
Jaganathan10 on Sep 27, 2015
Hi all, would like to voice out disapointment where my wife was treated rudely by personnel at Tesco kepong which is at the hq. There was a misunderstanding at the cash register where cashier had bagged and released the items without fully checking and key in. My wife advised her to come and...

Tesco Malaysia / Apples with a Big Nail poked inside

Re
Reviewer65820 on Sep 14, 2015
Consumer name : Grace Loke Tel : 012 6325545 e-mail address : gin_gerd@hotmail.com Bought this apples at Tesco Kepong Malaysia . These apples fresh are from Kiddes Red Apples Delicious product of America. But to my surprise one of the apples have a big nail inside it . I was shock to...

Tesco / customer services

An
Ann Low on Aug 9, 2015
I would like to make complaint about Seremben Tesco Customers service of Cashier Counter number 21 staff name : FATIHAH today timing 3pm, I'm make a purchase of Liquid with all house home item during make a payment the Casiher Fatihan very poor of customers service talking to me in...

Tesco Sdn Bhd / poor management of Tesco Malaysia

Ne
new look on Jun 25, 2015
i, am going to make complaint with hope that you will be take action on my issues... sir and madam, i, m belong to" TESCO EXTRA TAMPING" johor bahru m doing own business there since 2012 till now. But now i have faced much noisome situation which have create your tesco management .So many...

Tesco / kad tesco

Ru
rugayah binti yahay on Jun 24, 2015
saya kecewa dengan sikap lepas tangan kakitangan tesco ...mengenai kad ganjaran tesco pemengang kad tesco saya dah shoping berkali-kali dekat tesco tapi voucer tak dapat bila pergi semak nama orang lain bukan sekali tapi dah 3 kali...ikut kan hati ni mau je buat report...

Tesco Malaysia / Rude Cashier

Ke
Kelly_ on Oct 12, 2014
The worst service I've encountered in my entire life! First of all your locker was dirty with some sticky sauce spilt on it, didnt noticed and I put my stuff in it. When I found out I shown your customer service and request plastic bags from them but they ask me to get from cashier a...

Tesco Online Malaysia(Mutiara Outlet) / Rude Staff

Yo
YoungZ on Sep 29, 2014
I don't know if anyone else has experienced this but whenever you order tesco online and book a slot. You actually have to keep calling them on the day of delivery, so they would come at the time booked. Otherwise, I have experienced before that they come up to 6hours late! So coming...

Tesco Station 18 Ipoh - Steffis Choice Jam / Severe moulding / fungus growth

Ti
tinakararajan on Jun 20, 2014
We bought a STEFFIS CHOICE, STRAWBERRY JAM, we came home and we open the jam bottle found SEVERE MOULDING/FUNGUS GROWTH ON SURFACE OF THE JAM. We contacted Tesco station 18 immediately MR Azizi he mention to bring the product and need to carry the analysis to make a decision. Tesco is a...

Tesco Malaysia / Heroes & Friends promotion

Km
KM Quek on Jan 11, 2014
TESCO disappointed my 2 kids today as they told us that the Heroes & Friends sticker is finished. We need one more sticker to get a free toy. Although we are willing to pay RM9.80 to get 2 toys but no toy is available for redemption. We are TESCO loyal customer with Tesco club card no ...

Tesco Bank Transfers - England, Greater London, Northampton / about the payment to the bank

Mu
Muhammad A on Oct 25, 2013
SIR I DID RECCIEVED AN SMS ON MY PHONE NO.+923346991988 THAT WE HAVE WON THE PRIZE OF 270, 000 GBP. SO THEY DID REFER US TO TESCO BANK FOR OPENING AN ONLINE ACCOUNT IN THAT BANK. SO THEY DID EMAIL TO US THAT WE MUST HAVE TO SEND 510 GBP TO THEM. BUT THIS AMOUNT IS TAKEN BY THE Receiver's Name...

Tesco Malaysia / Online and Customer Service

An
Angela.K on Jul 14, 2013
THIS IS A COMPLAINT ABOUT TESCO ONLINE SERVICE. I placed an order to be delivered this Saturday (13/07/2013) between 10-12pm. Nothing was delivered. By 4pm I called the customer service, and the staff said they would call me back. They didn't. So I called them again at 4:30pm, and spoke...

Tesco - England, Greater London, LONDON / confrontational staff

Pi
Piet Retief on Jun 29, 2013
Verbal abuse by aggressive member of staff at Tesco Supermarket: the most parasitic dehumanising carbuncle on the face of humanity. Tescos was voted worst UK supermarket for service Yesterday I was waiting to pay for a few items at till 2. There appeared to be an issue at the till, and...

Tesco - England, Middlesex / Tesco pinner green Middlesex London

Mr
Mr raichura on May 3, 2013
How safe are we really? Common Assault without CCTV evidence cannot constitute a crime - don't be so ridiculous Tescos! Officers were called by way of 999 call when a father of two from Pinner was assaulted by a Security Guard called PATRICK employed by Tesco's Store in Pinner...

Tesco Alma Bukit Mertajam / services of cashier n near expiry item

Ms
Ms Ng on Feb 10, 2013
I am dissapointed as i bgt a tru blue garlic spread which will expire in 3days from 11th Feb 2013. Who is to blame? I was very angry with the cashier's service too. As i only buy a few items i use the basket provided. When i reach the cashier, she rudely ask me to take out the item...

Tesco Customer Care - England, Surrey, England / My tv got delivered to the rong addresse and I never resized it

Sa
Sammyjo lee on Nov 19, 2012
Tesco collected my tv to be fixed . Two weeks later ihad a text to say thay was delivering it back on that day .the driver took it to the caravan park next door some one said it belonged to them and signed for it tesco customer care said thay couldn't do anything about it as thay had revived a signecher on the pad so I didn't get my tv back

Tesco.com / Stay away from these guys

Jo
Jordy on Sep 3, 2012
My usual experiene with this online grocery shopping supermarket has been great. But I collected the usual clubcard points which converts into pounds which then could be used in store or online to buy certain products. I had saved £20 worth of vouchers and when makin payment the...

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