Walgreens’s earns a 4.2-star rating from 7890 reviews, showing that the majority of pharmacy shoppers are very satisfied with purchases and services.
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Refusal to fill prescription
Went to Walgreens on Forbes Ave in Martinsburg, WV on Friday August 6 to get two prescriptions filled. Both prescriptions were electronically filed by my physician in Cumberland, Maryland on Thursday. The clerk stated the prescriptions had not been filled and that it would be at least an hour. I started to leave and the Physician in Charge called me back to...
Read full review of Walgreens and 1 commentpharmacy computer errors
i am sick and tired of all the issues with your corporate computer system
GET IT UPGRADED SO IT WORKS! I AM CONSTANLY RUNNING OUT OF MEDICATION because your stem cant work on anything
When this store was a Rite aid i had zero issues
the Federal government should investigate and shut down ALL Walgreens as fraudulent!
Pharmacist/manager
I am a prescribing doctor new to Carlsbad, NM 88220. I called in a prescription after hours for my own son and wife went to pick it up midday the next day. They claimed they received no message or prescription. So when she called me and told me, the assistant slipped back to the pharmacist and she yelled out "I just received that script". Well whatever...
Read full review of Walgreens and 1 commentMonthly Sweepstakes
I'm trying to enter the monthly $3, 000 cash Sweepstakes on-line. I've been trying to find where to enter. I can't find the ENTERY part of your Sweepstakes. Is your Sweepstakes a SCAM? I think it IS. I've been a Walgreens customer for many years !
Sincerely,
Mark O'Brien
150 Cedar Terrace
Natick, Massachusetts 01760
[protected]
Covid test pcr
On the 12th of July went to take a PCR covid test got and my compliant is that I never got the test result back and was unable to board my flight. I went back to the 2a Grandview Plazza Shopping Center Florissant Mo, 63033 and found out that my test was never put in the system and if I did not have the paper that they had giving me showing that I had taken...
Read full review of WalgreensOver charging and changing the price of the same medication to there needs.
I have been getting the same prescription for a few years at this pharmacy. I presented a Good Rx coupon for a lower price of $18.77. Months I received my medication at low cost $25.25 which should have been applied when gave them the coupon a month prior at $18.77. . Then I was charged twice the previous amount $46.95. I asked why and was told that Good...
Read full review of WalgreensGeneric porcine thyroid (Acella)
Walgreens keeps buying low quality generic porcine thyroid from Acella, even though it has been recalled numerous times in recent years.
Desired outcome: Buy quality medications from quality pharmaceutical companies.
Nicotine Gum mint flavor 160 count
Several of the gums were missing from the cards of gum. the spots were closed & empty. Paying $50 to just have empty spots is kinds bad marketing?
I have never had this happen before so I believe that somehow your workers are not doing their jobs in manufacturing this product! AT the store on 60th & Oklahoma Milw wi
Desired outcome: Make you aware of how angry & disappointed I am in Walgreens!
Neutrogena sunblock call-back by Johnson and Johnson.
Hi, On July 31/21 I returned 6 cans of Neutrogena sun block and asked for my money refunded as part of the Johnson and Johnson call-back. The Walgreens was the one at Town Center Drive in Eagan, MN. I didn't have a receipt, but who keeps receipts on sundries that were purchased over several of the last 12 months. The manager begrudgingly gave me a store...
Read full review of WalgreensPharmacy services and personnel
We have been having endless problems with our Walgreens Pharmacy on Putney Road, Brattleboro, VT, ever since the previous Rite Aid Pharmacy was taken over by Walgreens.
The pharmacy here is consistently inefficient, unhelpful, and poorly run. For instance, we receive phone messages telling us prescriptions are ready; then, when we drive 40 minutes to pick them up, the pharmacy does not have them ready, or tells us the medication is out of stock, or sometimes denies even having received the RX's from doctor or refill line -- all despite the fact we were called and told RX's were ready for pickup.
I don't understand why what was formerly an efficient and well-run Rite Aid pharmacy, where it was truly a pleasure to shop, has descended into the unpleasant and annoying mess it is today. The friendly, helpful, constant, and knowledgeable Rite Aid Pharmacy staff we dealt with for over 15 years was replaced almost overnight with an ever-changing suite of inexperienced and frazzled counter help, and pharmacists who seem wholly disinterested in whether or not your customers are happy. When we head out to the Walgreens Pharmacy, we never know whether our prescriptions will actually be available or not.
We have held back changing pharmacies because of the inconvenience of switching all our prescriptions over to a new pharmacy. However, the inconvenience of buying prescriptions at Walgreens is rapidly overtaking the inconvenience of changing.
These problems were present well before Covid appeared. There seems to be no one at our store to whom we can report these problems, or who is willing or has authority to do anything to correct them. These problems are not unique to us; everyone we know who is using Walgreens here reports the same trouble.
Does the Walgreens corporate office care about whether your customers are satisfied?
Desired outcome: Have competent pharmacy staff restored.
Pharmacy
Both girls working at the pharmacy in toms river are yelling and threatening a customer. They are both being so rude about picking up a prescription. Deciding when they can be filled or not. App says filled then the girls both said was to early. Making up excuses then hanging up the phone bot before saying [censored] you sir! Called back then they threatened me...
Read full review of WalgreensCovid testing
My name is Thomas Robinson. I got an appointment and was given a "rapid test" which was supposed to be complete within 24 to 36 hours. I drove in and was given a swab in a cellophane package. I completed the procedure and stuck the swab back into the package as directed. I called back after 24 hours and was advised to contact a company called PWN. They...
Read full review of WalgreensYou Need a Security Guard at all your stores
I go to the Walgreens at 30th and Mission in SF at least 2 to 3 times a week.
I've been there I have seen robbers run in and fill sacks full of Walgreen's items mostly in the Cosmetics.
They cuss at the the employees and today the thief said he had a knife and scared me and the other customers. Last Sunday I yelled at 2 of the robbers and told them "I see Cops get out of here!" They kept filling their bags.
I have experienced this 3 times in the past month.
Why doesn't Corporate invest in security guards? You had a guard for about a month or more. What happened? You have closed 17 stores in San Francisco. Don't you want to protect your employees and us customers. Or. Are you waiting to close another store.
Invest some money in protection for all of us.
My name: Mauryne Lees, 415.407.5138 or 415.282.5933, email.
[protected]@yahoo.com
This is a very serious matter.
Please call me. I need to speak to someone in corporate.
I am an 81 year old woman and we (us customers and your staff) are all in danger.
Desired outcome: Get security guards immediately
Pharmacy ineptitude
Store # 05407 295 Main St. Manchester Ct. 06040 Incident Date Between: July 20th 2021- July 24th 2021 First off, my doctor prescribed a pneumonia vaccine for me, due to the issue that it always seemed to be unavailable when I went to get it, or called to schedule it. So before actually going to the pharmacy, I called to confirm that it was available, which...
Read full review of WalgreensPharmacist hung up on me
On July 22, 2021 I called Walgreens to check on a prescription that had to be ordered the day before. The pharmacist said that the prescription didn't arrive. I asked for a partial refill and the pharmacist said that she couldn't for this medication. I stated that if my doctor sends the prescription in any earlier, the pharmacy staff tells me not to send...
Read full review of WalgreensSlow service in pharmacy
Store is at corner of Hope Mills Rd and Camden Rd, Hope Mills, NC. Was told that to get a certain drug, the insurance co. would have to give a pre approval. Not a problem. Contacted BC/BS on wen 7/14/21 they said it was approved and could be picked up shortly. On 7/15/21 I called Walgreens store at 3 pm. Was told it would be ready in about 1 hour. I arrived...
Read full review of WalgreensPrescription drugs
I have 13 medications at Walgreens. The lines are long, the prescriptions are out of stock, they substitute when the prescription says no substitutions, the staff is overworked, and it seems to never be the same person twice. I have received the wrong meds, Medications I have taken for 10 years are never in stock. I waited three weeks for test strips for my diabetes. They are going to inadvertently kill someone. Walgreens has traded patient care for profit. Today I could not get my insulin and the tech put me on hold and never got back to me. The tech also gave me the excuse I had to be on flex pens not vials of insulin and that I would have to pay $1500+ dollars out of pocket as Novolog is not covered. They make it up if they do not have answers. Walgreens is jeopardizing my health. Clean up your pharmacies!
Desired outcome: Fix it and hire staff.
I had several problems with a Walgreens pharmacy in port neches, Texas. They were becoming more and more incompetent. Luckily, I located the phone number for their corporate office to file a complaint. I suggest you call them. [protected]
Pharmacy/Pharmacist
I went to Walgreens pharmacy, on Magnolia and Vineland in North Hollywood, today July14th, 2021 at 7:53pm PST, I always refill my prescription at the same Walgreens. The 2, I guess, "assistant pharmacists" were very polite and helpful. Trying everything to help find my prescription. I have never seen this pharmacists Koushyar there before.
My Dr sent an escript to the pharmacy at 12:22pm. They kept calling the pharmacy to ensure they received it. My dr office thought it was strange as well that they were not answering the phone because that pharmacy normally answers the phone.
After the 2 other pharmacy techs could not find my prescription. The pharmacist Koushyar came to the window already irritated. He was so was combative and rude he would not even allow me to finish my sentence.
This is my medical treatment that I have to trust these individuals with I do not trust him at all. Not with my information or my actual pills. I had to raise my voice for him to stop screaming at me to let me finish the sentence.
Desired outcome: Disciplinary action/Fire rude pharmacists
Pharmacy constant problems with refills and not researching patient orders
Walgreens in Yorkville Ohio has the worst customer service in the pharmacy several times they have not updated the history of my family doctors orders miss counts on prescriptions they are very slow at taking care of the customer to busy talking about personal stuff they need big changes in personnel in the pharmacy please make these changes right away I am...
Read full review of WalgreensCustomer service pharmacy
The pharmacy at Normandy and Fouracre Jacksonville Florida sucks. They are rude when you call, at any time like I am inconveniencing them. It is terrible. I will also let me insurance company know how unpleasant it is to do business with Walgreen's. Maybe they can lose your account and pick someone better. Maybe it is just that location. Look into it and fix it.
Read full review of WalgreensWalgreens Reviews 0
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Walgreens Contacts
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Walgreens phone numbers+1 (800) 925-4733+1 (800) 925-4733Click up if you have successfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have successfully reached Walgreens by calling +1 (800) 925-4733 phone number Click down if you have unsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have UNsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number
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Walgreens emailsconsumerrelations.bb@walgreens.com100%Confidence score: 100%Support
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Walgreens address200 Wilmot Rd, MS № 2002, Deerfield, Illinois, 60015, United States
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