Vevano Home’s earns a 1.2-star rating from 6 reviews, showing that the majority of home renovators are dissatisfied with their purchases.
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Terrible company
Terrible company. I ordered a console that was supposed to arrive in 15 business days. But guess what? It's been a whopping 45 days and still no sign of it. Can you believe it? They don't even bother giving any updates on the shipping or the kind of delivery service they use. And get this, they had the audacity to lie and say that the delivery company decides the service, not Vevano. Can you imagine? The folks at their customer service were so rude, they actually hung up on me. It makes me wonder if this whole company is just a big scam.
Do not buy!
Do not buy! They kept sending the wrong item repeatedly and charging me multiple times. They refuse to exchange or refund. I ended up paying for three incorrect items from them. It was a terrible experience. I called customer service and tried to show them that the specs on their website were wrong, but they just hung up on me, insisting that it was the right item. They believe they can escape consequences. Don't give them your money, they don't deserve to be in business. I tried to contact the CEO, Linden, but was unsuccessful. Avoid, avoid this company.
Vevano Home is pretty quick at delivering their products, but man, trying to get in touch with them for a return is a nightmare
Vevano Home is pretty quick at delivering their products, but man, trying to get in touch with them for a return is a nightmare. I called their customer service number, but no one picked up. And get this, there's no instructions on how to return anything on their website, so you gotta call or email them. But let me tell you, their email responses take forever. I followed their instructions after finally getting a response, but guess what? They said I'd get another confirmation email within 5 business days, and it's been 10 days already. I'm starting to doubt if I'll ever see my money again if I manage to send back my purchase. And on top of that, I gotta pay for restocking and the return shipping. I'm already out $400 and stuck with two faucets I don't even want.
I bought somethin' from Vevano before and it was all good, ya know?
I bought somethin' from Vevano before and it was all good, ya know? The product, delivery, and service were spot on. So, I decided to make another purchase 'bout 2 weeks ago. They said it would be shipped in 2-3 days, but guess what? It ain't been shipped yet! I've been tryin' to call 'em multiple times, but no luck. One time, I actually got through and they said they'd check and get back to me, but they never did. The other two times, they just hung up on me while I was waitin' on hold. Now, when I call, all I get is a recordin' sayin' they can't take calls right now. It's like they disappeared or somethin'. I've called 'em like a dozen times and still no response. I'm startin' to worry 'bout whether this company is even still in business.
Don't buy from this place!
Don't buy from this place! I recently ordered some chairs. On the website, it said they were sold in sets of 2, so I ordered 4 times to get 8 chairs. Only 4 chairs arrived (late by a couple of weeks) and when I asked about the other 4 chairs, they said their website was wrong and it should have been 1 chair per order. If I had known this important fact, I wouldn't have bought from them because now it's double the price (I thought it was $749 for 2 chairs as advertised, but it's actually $749 for 1 chair - big difference)! When I tried to return them (because I need all 8 chairs or none at all), they said they don't accept furniture returns. This was made up on the spot because their website says returns are accepted within 30 days. So not only do they not stick to their advertised prices and try to trick you into buying, they also don't follow their own return policy. What a terrible company. I've never come across such a shady and unprofessional company before. Avoid them at all costs.
Vevano Home Complaints 1
Kitchen faucet (kohler k10430-cp)
ordered a kitchen faucet ( Kohler K10430-CP) from Vevano Home. phone # [protected] located at 145 W Burton Ave, Salt Lake City, UT 84115, United States. "leave your number & we will call you back" Left several messages. No call backs! Jimmy Harcrow [protected] Order: Order Date Payment status Fulfillment status Total
order #17816 September 28, 2023 Paid Unfulfilled. Want a full refund back to my Eagle Credit Union Checking account.
Desired outcome: Refund to my Checking Account Eagle Credit Union in the amount of $462.47
Is Vevano Home Legit?
Vevano Home earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Vevano Home. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Vevano.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for Vevano Home have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Vevano.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- The website belonging to Vevano Home has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Vevano Home
At Vevano Home, we pride ourselves on offering an extensive selection of products that are not only visually appealing but also built to last. Our team of experts carefully curates our inventory to ensure that every item meets our strict standards of quality and craftsmanship. From kitchen and bathroom fixtures to lighting solutions and furniture, we have everything you need to transform your living space into a stylish and functional haven.
One of the key advantages of shopping with Vevano Home is our commitment to customer satisfaction. We understand that home improvement projects can be overwhelming, which is why we strive to make the process as seamless as possible. Our user-friendly website allows you to easily browse through our vast collection, filter products based on your specific requirements, and make informed decisions. Additionally, our knowledgeable customer service team is always available to provide personalized assistance and answer any questions you may have.
When it comes to pricing, Vevano Home offers competitive rates without compromising on quality. We believe that everyone deserves to have a beautiful home, which is why we strive to make our products accessible to a wide range of budgets. Whether you're a homeowner looking to spruce up your space or an interior designer working on a client's project, Vevano Home offers affordable options that don't compromise on style or durability.
Furthermore, Vevano Home understands the importance of timely delivery. We work with reliable shipping partners to ensure that your purchases arrive at your doorstep in a prompt and secure manner. We also offer hassle-free returns and exchanges, providing you with peace of mind and flexibility in case you change your mind or encounter any issues with your order.
In summary, Vevano Home is a trusted online destination for homeowners and interior designers seeking top-notch home improvement products. With our extensive selection, commitment to customer satisfaction, competitive pricing, and reliable delivery, we strive to exceed your expectations and help you create the home of your dreams.
Overview of Vevano Home complaint handling
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Vevano Home Contacts
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Vevano Home phone numbers+1 (888) 497-4338+1 (888) 497-4338Click up if you have successfully reached Vevano Home by calling +1 (888) 497-4338 phone number 0 0 users reported that they have successfully reached Vevano Home by calling +1 (888) 497-4338 phone number Click down if you have unsuccessfully reached Vevano Home by calling +1 (888) 497-4338 phone number 0 0 users reported that they have UNsuccessfully reached Vevano Home by calling +1 (888) 497-4338 phone number
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Vevano Home emailssupport@vevano.com96%Confidence score: 96%Supportdesign@vevano.com95%Confidence score: 95%
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Vevano Home address145 W Burton Ave, S Salt Lake, Utah, 84115, United States
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Vevano Home social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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