Granite Transformations of Jacksonville’s earns a 3.9-star rating from 8 reviews, showing that the majority of customers are satisfied with their home remodeling projects.
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I'm really happy with my counter and the workers
I'm really happy with my counter and the workers. They did the job like they said they would.
The crew was friendly and cleaned up after themselves
The crew was friendly and cleaned up after themselves. The new granite countertops look amazing and have completely transformed the look of our bathroom. We are very happy with the quality of the work and would definitely recommend Granite Transformations of Jacksonville to anyone looking to upgrade their home. Only downside was the price, but you get what you pay for. Overall, great experience!
granite transformations was great!
granite transformations was great! they did an awesome job and were super professional. the product and service were both amazing and we're really happy with everything.
Wow, we were blown away by how professional the salespeople and installers were at Granite Transformations of Jacksonville
Wow, we were blown away by how professional the salespeople and installers were at Granite Transformations of Jacksonville. The quality of our new kitchen counter tops is top-notch. Thanks so much! Stephen and Ronnie S ***, Florida 32137
This company is super profesh from start to finish
This company is super profesh from start to finish. The sales dude was mad informative and helpful. The install crew were polite and profesh and didn't leave a mess when they bounced. I'm totally stoked on my kitchen and bathroom countertops and would def recommend this company to all my homies.
I luv my kitchen
I luv my kitchen. The sales lady was helpful but not pushy. She had all their samples to use for different combos. Luv having no mess and finished in one day. Installers were great. Also, like the idea of recycled material and no maintenance. Planning on using them when we do our bathroom eventually. Quality product, great service.
Granite Transformations of Jacksonville Complaints 2
I had a sink installed by Granite Transformations on Friday 06/18
I had a sink installed by Granite Transformations on Friday 06/18. The plumber who did the installation was supposed to hook up the sink and garbage disposal. However, on Saturday morning 06/19, I noticed a lot of water under my sink in the cabinet. It turns out that the water had been dripping/leaking since the afternoon before (after the installation of the new sink). I also noticed that the wood in the cabinet was warped. I called Granite Transformations to inform them of the problem and requested that they send a plumber ASAP to fix the leak. Unfortunately, the company doesn't have plumbers on the weekends and only works Monday-Friday. So, I was left to deal with the leak caused by their employee's shoddy work. I asked to speak with the owner about the problem and requested a reduction in my bill. However, the owner refused to speak with me and wouldn't take anything off my final bill. I was very upset about this experience.
I hired Granite Transformations to put in new countertops in my 2 bathrooms
I hired Granite Transformations to put in new countertops in my 2 bathrooms. The hall/smaller counter was ok but needed more caulking, but the issue was with my Master Bathroom counter. On the day of the initial install, there was a major issue with the workmen reusing my faucets as they now needed extenders. This was a 2-hour extremely uncomfortable worker exchange (to the point my husband and I went outside as to not hear the arguing and slamming co-workers) and delay only to be told any faucet will need an extender. Calls were placed back and forth between myself and *** and *** was calling the Supervisor *** as well who finally brought the extenders and the guys could finish the job. As *** told me apparently this was such a problem they all had a morning meeting about it. Extremely unprofessional and unnecessary.
In the Master Bath, we were shown samples nothing like what we received. We saw creams/tans/with a splash of blue. We received a totally light blue countertop. The workmanship was beyond subpar, did not align, was filled with some sort of gel and not at all acceptable. We asked for a flush backsplash but received a pieced together not aligned or fitted shelf as seen in photos. I contacted *** the next morning and texted her photos showing the subpar work. After a few calls, she told me the Owner's response was 'you chose it' and charged us an additional $500 to replace and repair our countertop. This is ridiculous we were forced to pay this to have our bathroom counter as it should have been in the first place. This counter would have had to be repaired anyway and we should have been charged nothing. We have yet to hear from anyone as to how the repair/replacement went. Correspondence was very cordial until an issue was presented. I am seeking a refund of the additional $500 paid.
Is Granite Transformations of Jacksonville Legit?
Granite Transformations of Jacksonville earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Granite Transformations of Jacksonville. The company provides a physical address, phone number, and email, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Granite Transformations of Jacksonville has received 6 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Granite Transformations of Jacksonville's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Granitetransformations.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Granitetransformations.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Granite Transformations of Jacksonville have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Granitetransformations.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Granite Transformations of Jacksonville protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Granite Transformations of Jacksonville
At Granite Transformations, the focus is on providing homeowners with beautiful, durable, and functional home renovation solutions that meet their unique needs and preferences. Whether you're looking to update your kitchen, bathroom, or any other area of your home, the team at Granite Transformations has the expertise and resources to help you achieve your goals.
One of the key advantages of working with Granite Transformations is the company's use of advanced materials and techniques. The team specializes in the use of engineered stone, a highly durable and versatile material that is perfect for a wide range of home renovation projects. This material is resistant to scratches, stains, and heat, making it an ideal choice for high-traffic areas like kitchens and bathrooms.
In addition to its use of advanced materials, Granite Transformations is also known for its commitment to sustainability. The company's products are made from recycled materials, and its manufacturing processes are designed to minimize waste and reduce environmental impact.
Overall, if you're looking for a reliable and experienced home renovation company in the Jacksonville area, Granite Transformations is an excellent choice. With its focus on quality, durability, and sustainability, this company is sure to deliver exceptional results that will exceed your expectations.
Overview of Granite Transformations of Jacksonville complaint handling
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Granite Transformations of Jacksonville Contacts
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Granite Transformations of Jacksonville phone numbers+1 (904) 213-7878+1 (904) 213-7878Click up if you have successfully reached Granite Transformations of Jacksonville by calling +1 (904) 213-7878 phone number 0 0 users reported that they have successfully reached Granite Transformations of Jacksonville by calling +1 (904) 213-7878 phone number Click down if you have unsuccessfully reached Granite Transformations of Jacksonville by calling +1 (904) 213-7878 phone number 0 0 users reported that they have UNsuccessfully reached Granite Transformations of Jacksonville by calling +1 (904) 213-7878 phone number
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Granite Transformations of Jacksonville address2410 Lucy Branch Rd, Orange Park, Florida, 32073-8601, United States
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Granite Transformations of Jacksonville social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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