Dollar Tree reviews and complaints 1
View all 2963 complaintsDollar Tree - store condition-management
Store # [protected] Philadelphia RD in Baltimore County Maryland- My Trace # 182129/[protected]
This is not the first Dollar Tree I've shopped at but it is by far the worst. In short - it is a disaster! Not one aisle ( NOT ONE AISLE) is straight...everywhere that there can be products thrown all over it is right there. The cards, the stationery, candy, hardware, soaps, household - you name it . It is as if an explosion has taken place. It looks like a flash mob came in ( just like locusts ) and cleared out some aisle.
I must point out that I'm an avid Dollar Tree and Family Dollar shopper and I've been in this particular store once before and it was the same as it was yesterday. I chose to go in because it is near a GIANT food store and a tropical fish store that I had to visit.
By using my tracking number I'm sure you can locate my "record" for shopping at Dollar Tree. In the Baltimore Area I shop at at least five other Dollar Trees and I have a summer home in Millsboro De. and I shop at at least four stores there...none ( repeat NONE) compare to the total mismanagement / chaotic mess in store 2219. I'm a retired teacher and I know organization and leadership but you do not have it in store 2219. ...and you know the irony of it? A Dollar General is right next store...its like night and day...Sad. Either you should close it permanently, or close it, get a new manager and a team that DOES WORK- straighten it out - get some regional support ( not just lip service ) and try again. I can't imagine how you even gage your shrinkage- if at all.
I encourage someone from upper management to go there unannounced and see if what I'm saying is true or false.
I thoroughly enjoy your stores-I'm an aficionado of the Dollar Tree...I know what to look for and I know how to compare many of your products with Wal-Mart-K-Mart and Target ( to name a few )...I often point out items at my home to my friends and family ( as they compliment me on such and such an item) and then I shock them with-"Guess what?-I got it at Dollar Tree".
Hope this helps.
Respectfully,
R.Moskal -Baltimore MD.
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