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United Healthcare Customer Care Service

United HealthCare Services, Inc.

5901 Lincoln Dr
United States - 55436

Customer Support Phone Numbers

+1 952 992 4132 18 15
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United Healthcare Complaints & Reviews

UnitedHealthcare / Mix up insurance plan

amhj on Sep 7, 2016
On the middle of August 2016 i call UHC for need of transportation for my mom medical appointment ONLY!!! C.S. Transfer me to Sales dept. They offered me a plan with transportation prescription, vision, dental and other services. I explain sales lady that i was looking for transportation...

United Health Care - Texas, Carrollton / Managed medicare

rawdon on Aug 29, 2016
They could care less about customers. There are four rude customer service reps for one good one. I have ordeals each week that take me hours to work out. Today I was told my husband was not getting his meds because they called the doctors yesterday, which was a Sunday and did not get a...

United Health Care / Inadequate service with united healthcare

mamadog1 on Aug 23, 2016
Tried to get approval for a out pt surgery. Received pending precert. Never heard back from united health care. Called again, call lasted 1 hour - selance gave a pending number, however she put the patients young son in as the patient. Patient was having a hysterectomy. Marilyn deleted the...

United Healthcare / United healthcare service

cricket dawg on Jun 26, 2016
I have tried to get a sewer chair for two months I can't stand up after a bad car wreck and had surgery on June 15th, let out of hospital on June 18th asked for home health care to clean and cook help me bath and a home nurse care for my wounds, I have called every day and no help, I have...

United Healthcare / Provider neglect

lis62 on Jun 21, 2016
I have been a provider with UHC for 10 years now and have had nothing but headaches. I have claims that are over 18 months outstanding that managers have finally started to address, but are not following through. I had a phone consult with 2 managers on 4/8/16, they were "looking into"...

United Healthcare / Health Insurance

Matthew William Farver on May 31, 2016
I started work with a new company that uses UHC. I live outside of their main area in the Northeast and when I used their website to look up providers I found none in the area. When I contacted them about this they told me the same thing. I cancelled the coverage and went on the very...

United Healthcare - Minnesota, Minneapolis / Lack of action, dragging their feet

Hashbrown on Mar 30, 2016
I've had an issue with my left leg for weeks now. It finally got to the point where I could not put ANY pressure on it at all and went to urgent care on 3/17 and was diagnosed with sciatica and was given muscle relaxers and anti-inflamatories and told to stay off it for 3 days. I went back...

United Healthcare Insurance / Plans

djdurham on Mar 26, 2016
i signed up for the $400/month bronze plan with prescription savings plan..Once i signed up for that plan, i then found out it doesn't cover mail order prescriptions, or most prescriptions in general. I called for assistance and basically was told, "sorry we cant do anything..." i basically...

United Healthcare - Minnesota, Minneapolis / Denial of Shingles Vaccine

jwb2016 on Mar 7, 2016
I have received yet another denial letter from UHC in response to my BBB complaint. They basically rehashed their denial stating it was just an "estimate" and referred me to the "Why Costs May Vary" section.I would understand if they gave me a different amount for my Out of Pocket expense...

United Healthcare / Denial of Shingles Vaccine

jwb1957 on Mar 7, 2016
I have received yet another denial letter from UHC in response to my BBB complaint. They basically rehashed their denial stating it was just an "estimate" and referred me to the "Why Costs May Vary" section. I would understand if they gave me a different amount for my Out of Pocket expense...

United Healthcare Insurance / Change of address, notified them, cancelled our policy without any notification

1pissedoff on Feb 19, 2016
Recently, my parents moved from one county to another, then 7 months later, moved back to the original county. We notified United Health Care and Social Security, along with banks, phone company, gas and electric and water etc... The change of address information was mailed in, in writing...

United Healthcare / Dental thru Medicare Advantage

Reviewer21373 on Feb 5, 2016
Absolutely the rudest and most arrogant "supervisor", Rodney, who was of no help, very insulting and a waste of time quoted me I would have 2 copays for preventative care service which is wrong, when i questioned him he became very belligerent and insulting. Refused to connect me with hi...

United Healthcare - Georgia, Atlanta / MRI denial

cherishrodden on Jan 26, 2016
My Dr. ordered an MRI after finding a mass in my uterus on 12/19/2015 sonogram. I am scheduled today to have the MRI with contrast completed. I talked with the hospital a week ago before today and they approved the MRI stating that I would only have to pay $199 in a co-pay. I received a...

United Health Care (Uhc) - Utah, Salt Lake City / Gold plan covered..

Dustin Cotter on Jan 25, 2016
Do not try to call uhc's customer service line.. The time of day does not mater... After 62 minutes on the company phone the call went until 4:02pm mst which is after 6 pm est.. When they close live customer service... This company is horrendous.. I have covered my daughter with them on a...

United Healthcare - New York, Kingston / COBRA account

Jay328 on Jan 21, 2016
For me the UHC Customer Service is the worst I have ever seen. I plan to file a case to local government for this issue. Any suggestions how to file such a case? Here is my story: 1) Switched to Cobra in 09/2015; Premiums paid in time from Sept to present time; No family changes; 2) UHC...

United Healthcare / Prescriptions no longer covered

Reviewer21462 on Jan 19, 2016
My husband and I have used United Healthcare through his employer for 30+ years. About 5 years ago, we moved, and my asthma got much worse. I was INUNDATED with information/mail about controlling my asthma. I am well controlled right now, but in December, received a letter advising that my...

United Healthcare Insurance / Rx coverage. Changed plan without asking me. Can't get meds

wanda ray on Jan 11, 2016
January 1, 2016 Member ID: 91643759000 Wanda Ray. BD 07/21/1954 Phone: 843-906-4465 United Health Care changed my policy without asking me. When it was time to refill my pain medicine was told the medicine wasn't on the list. I spoke to about six people to try to resolve this problem. Wa...

United Healthcare / Customer service

Reviewer61576 on Dec 31, 2015
The worst customer service experience ever! Every time you call or email, a different rep. Handles the case, so you have to start all over each time. Minimum efforts are expended by the reps., Who send you in circles, instead of figuring out the real issue and solving it. My problem...

UMR / United HealthCare - Utah, Salt Lake City / Dental Claim Processing

Reviewer34549 on Dec 9, 2015
As a dental care provider, we do everything we can to help our patients receive the benefits they are entitled to. UMR has our claims in their system for months. When I call or access online, my only option is to receive a fax back or online status. I have completed these options for...

United Healthcare - Utah, Salt Lake City / Choice plus premier plan

Jenmolbiol on Dec 2, 2015
My 9 year old daughter was born completely deaf . She received cochlear implants on both ears as a toddler. The external parts of the cochlear device (the processors: one for each ear) malfunctioned in early August just as the school year was starting. My daughter put the processors on In...

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