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Aflac Customer Care Service

Aflac, Inc.

World Wide Headquarters 1932 Wynnton Road Columbus, GA 31999
United States

Customer Support Phone Numbers

(800) 992-3522 0 0
Company self-description: "over 50 Million people worldwide have chosen Aflac because of our commitment to providing customers with the confidence that comes from knowing they have assistance in being prepared for whatever life may bring."
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Aflac Complaints & Reviews

Aflac - Michigan, Harrison Township / Bad service

Jason JL on 2016-03-20
I have Medicare Part A and D, no part B, so hospital visits are covered 100%! When a rep came in and told me what they pay for and how it could benefit me i was excited! I signed up for 2 plans n a year and a half later, signed up for another! As always, everytime someone was sick/hurt, we...

Aflac - Georgia, Columbus / Hospital indemnity

Reviewer96909 on 2015-11-25
Purchased coverage for hospitalization, which covers if admitted to hospital. I was hospitalized for 3 days, submitted all necessary documents to Aflac which promises 24hr payment. 4 months later I am still fighting to get claim paid. Every time I call I get a different story from it...

Aflac - Texas, Mansfield / Denied accident claim

LARocc on 2015-08-01
I have paid for accident insurance for years with AFLAC. On a Friday, I fell hard coming off of my front step, falling into concrete yard stones, and had a burst fracture in my spine. The doctor said I needed surgery and they put screws and a cage around 3 vertabra with a hook for support...

Aflac - Oregon, Winston / claims denial

Brenda Hilger on 2015-06-22
As I have stated in a prior complaint ... because of Aflac my family will be homeless. I understand what my policy states now... not the point. Aflac told me that I could have another claim even though I didn't have two weeks of work in between my claims. Then they sat on it for a...

Aflac - Georgia, Winston / our family will be homeless because of Aflac lies

Brenda Hilger on 2015-06-16
First let me say Aflac paid a claim for my back already ... At the end of my back claim I went into the ER and was diagnosed with MULTIPLE pulmonary embolisms and one masive saddle embolism in my lungs. I was in the hospital for 10 days. I almost died. Getting out of the hospital I called Aflac...

Aflac / Very Rude $ Nasty Agent

Front Desk Supervisor on 2015-04-09
Agent Nicole May, from a city in CA, came to check into our hotel, on business, a day after the visit of a wonderful rep named Robyn, who is really hoping to get our business . After stomping up to the counter while I was preparing guest receipts, she was extremely nasty to me as I tried...

Aflac / Stealing accounts

Charley Horse on 2015-01-28
AFLAC is a great company with great products, and unlimited income potential. The problem they have is that there are many unscrupulous managers. The State Operation where I worked had many of them, from the State Manager on down. I, along with several other agents/coordinators, had our...

Aflac / Poor salesmanship behavior

Greenrain on 2014-11-05
A representative from Aflac named Joanna called requesting to speak to the person who handles employee benefits. After explaining to her that I could take her information for future use, which she gave me, but that we are not interested in changing companies, she wanted to know if she...

Aflac - Arizona, Tempe / Sales Consultant position is a scam.

Gracias Amigo on 2014-03-16
It's a scam. It's a revolving door. The top 2% make it and the rest either struggle or fail. Hardcore sales. They only give you 2 months then cancel your contract. In the time I was there I had 2 small groups and some other big ones in my sales pipeline. Guess it wasn't...

Aflac / Not covering a claim

neddy on 2014-02-08
I was admitted to a hospital for a illness and it was deemed a disability by my doctor and i was told my aflac agent it was covered and all i had to was submit all the paper work. And i did that while i was in this hospital for 60 days no payment when i got out i went to the agent and wa...

Aflac - Georgia, Columbus / Stole my money and did not provide services

srochell on 2013-06-26
My policies with AFLAC originally began on 9/12/12. Due to mishandling of my policies, both were terminated shortly after that date and I was never informed Only after checking into it because I became pregnant, I realized and reactivated both policies on March 5th 2013. On June 18th, I...

Aflac - Arkansas / No help

carrieb74 on 2013-05-16
Back in january i was hospitalized with acute bronchitis / asthma. I spent six days in the hospital. Aflac rep told me he would send the proper paperwork which he did, doctor filled them out and was mailed back. After he received them he tells me a letter would be sent back to me if they...

Aflac / What forms to supply

Cat128 on 2013-03-29
Aflac is a great company. You just need to know how to file forms and what documents you need to get from your providers. You also are given policies in the mail that you need to actually read. Aflac gives you a ten day free look to make sure you understand what you are buying. They also...

Aflacassist.com / Stay away at all costs!

vryinci on 2012-09-22
Aflacassist.com scammed me. They sent me fake tracking number. My package went to different country and I can’t even do smth about it. The email and contact phone they gave do not exist anymore. Stay away at all costs!

Aflac - Missouri / not covering on accident

jim rice on 2012-08-20
So I get the run around which is the big piss off. I go to sleep one night wake up not knowing what was going on have spots in my arm which got infected swelled and I had to have surgery to get rid of the infection I was hospitalized. Get down to it first claim they say skin disorders are...

Aflac In Augusta, Ga 2708 Wheeler Rd Are A Joke - Georgia, Augusta / SCAM

The Justice Crusader on 2012-08-14
WATCH OUT!!! These are a complete scam!! They (like many corrupt/fony businesses) constantly advertise in Newspaper- "The Augusta Chronicle" claiming to by a connected to "Aflac", when they are NOT, and they don't really hire anyone -OR PAY anyone that works hard for them, they ripp...

Aflac - Payment Alliance International / Lottery scam

Antonio Rivard on 2012-06-17
I received letter from Aflac-payment Alliance International which informed me about $50, 000 lottery prize that I’ve won and in order to claim that prize I had to cash the check that was enclosed within that letter and use that money to pay taxes, that check proved to be fake and I’m in $4k debt now.

Aflac - Georgia, Columbus / RIP OFF

mcarthurdw on 2012-04-30
About nine months ago during open registration at my place of employment AFLAC put on their Dog and Pony show about what great supplemental health insurance they were and how they would help pay your bills, etc. What AFLC doesn't bother to tell you is that they make filing a claim...

Aflac / Steals

victim on 2011-10-07
BEWARE! AFLAC scams! AFLAC denies access to my FSA funds! AFLAC collects funds bimonthly into my FSA, then denies the use of my debit card at physicians and dentist offices! When I call to complain, they say, "Oops. We made a mistake, " and vow to correct it. But they don't...

Aflac / Refuse to pay claim

Manpower13 on 2011-08-07
To make a long story short aflac look's for ways not to pay their depts, i can't believe a company with those cute commercials could be so evil minded.

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