Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website  
Aflac Logo


Aflac, Inc.

World Wide Headquarters 1932 Wynnton Road Columbus, GA 31999
United States
Customer Care
(800) 992-3522 0 0
Company self-description: "over 50 Million people worldwide have chosen Aflac because of our commitment to providing customers with the confidence that comes from knowing they have assistance in being prepared for whatever life may bring."
Go to Aflac:    Twitter  Facebook      

Aflac Complaints & Reviews

Aflac - Georgia, Columbus - Hospital indemnity

Posted: 2015-11-25 by    Reviewer96909
Complaint Rating:  0 % with 0 votes
Purchased coverage for hospitalization, which covers if admitted to hospital. I was hospitalized for 3 days, submitted all necessary documents to Aflac which promises 24hr payment. 4 months later I am still fighting to get claim paid. Every time I call I get a different story from its being...

Aflac - Texas, Mansfield - Denied accident claim

Posted: 2015-08-01 by    LARocc
Complaint Rating:  100 % with 1 votes
I have paid for accident insurance for years with AFLAC. On a Friday, I fell hard coming off of my front step, falling into concrete yard stones, and had a burst fracture in my spine. The doctor said I needed surgery and they put screws and a cage around 3 vertabra with a hook for support. On...

Aflac - Oregon, Winston - claims denial

Posted: 2015-06-22 by    Brenda Hilger
Complaint Rating:  0 % with 0 votes
As I have stated in a prior complaint ... because of Aflac my family will be homeless. I understand what my policy states now... not the point. Aflac told me that I could have another claim even though I didn't have two weeks of work in between my claims. Then they sat on it for a month,...

Aflac - Georgia, Winston - our family will be homeless because of Aflac lies

Posted: 2015-06-16 by    Brenda Hilger
Complaint Rating:  100 % with 1 votes
First let me say Aflac paid a claim for my back already ...
At the end of my back claim I went into the ER and was diagnosed with MULTIPLE pulmonary embolisms and one masive saddle embolism in my lungs. I was in the hospital for 10 days. I almost died. Getting out of the hospital I called...

Aflac - Very Rude $ Nasty Agent

Posted: 2015-04-09 by    Front Desk Supervisor
Complaint Rating:  0 % with 0 votes
Agent Nicole May, from a city in CA, came to check into our hotel, on business, a day after the visit of a wonderful rep named Robyn, who is really hoping to get our business . After stomping up to the counter while I was preparing guest receipts, she was extremely nasty to me as I tried to...

Aflac - Stealing accounts

Posted: 2015-01-28 by    Charley Horse
Complaint Rating:  0 % with 0 votes
AFLAC is a great company with great products, and unlimited income potential. The problem they have is that there are many unscrupulous managers. The State Operation where I worked had many of them, from the State Manager on down. I, along with several other agents/coordinators, had our hard...

Aflac - Poor salesmanship behavior

Posted: 2014-11-05 by    Greenrain
Complaint Rating:  0 % with 0 votes
A representative from Aflac named Joanna called requesting to speak to the person who handles employee benefits. After explaining to her that I could take her information for future use, which she gave me, but that we are not interested in changing companies, she wanted to know if she could...

Aflac - Arizona, Tempe - Sales Consultant position is a scam.

Posted: 2014-03-16 by    Gracias Amigo
Complaint Rating:  0 % with 0 votes
It's a scam. It's a revolving door. The top 2% make it and the rest either struggle or fail. Hardcore sales. They only give you 2 months
then cancel your contract. In the time I was there I had 2 small groups and some other big ones in my sales pipeline. Guess it wasn't...

Aflac - Not covering a claim

Posted: 2014-02-08 by    neddy
Complaint Rating:  0 % with 0 votes
I was admitted to a hospital for a illness and it was deemed a disability by my doctor and i was told my aflac agent it was covered and all i had to was submit all the paper work. And i did that while i was in this hospital for 60 days no payment when i got out i went to the agent and was told...

Aflac - Georgia, Columbus - Stole my money and did not provide services

Posted: 2013-06-26 by    srochell
Complaint Rating:  67 % with 3 votes
My policies with AFLAC originally began on 9/12/12. Due to mishandling of my policies, both were terminated shortly after that date and I was never informed Only after checking into it because I became pregnant, I realized and reactivated both policies on March 5th 2013. On June 18th, I was...

Aflac - Arkansas - No help

Posted: 2013-05-16 by    carrieb74
Complaint Rating:  0 % with 1 votes
Back in january i was hospitalized with acute bronchitis / asthma. I spent six days in the hospital. Aflac rep told me he would send the proper paperwork which he did, doctor filled them out and was mailed back. After he received them he tells me a letter would be sent back to me if they need...

Aflac - What forms to supply

Posted: 2013-03-29 by    Cat128
Complaint Rating:  100 % with 3 votes
Aflac is a great company. You just need to know how to file forms and what documents you need to get from your providers. You also are given policies in the mail that you need to actually read. Aflac gives you a ten day free look to make sure you understand what you are buying. They also have...

Aflacassist.com - Stay away at all costs!

Posted: 2012-09-22 by    vryinci
Complaint Rating:  0 % with 0 votes
Aflacassist.com scammed me. They sent me fake tracking number. My package went to different country and I can’t even do smth about it. The email and contact phone they gave do not exist anymore. Stay away at all costs!...

Aflac - Missouri - not covering on accident

Posted: 2012-08-20 by    jim rice
Complaint Rating:  100 % with 2 votes
So I get the run around which is the big piss off. I go to sleep one night wake up not knowing what was going on have spots in my arm which got infected swelled and I had to have surgery to get rid of the infection I was hospitalized. Get down to it first claim they say skin disorders are not...

Aflac In Augusta, Ga 2708 Wheeler Rd Are A Joke - Georgia, Augusta - SCAM

Posted: 2012-08-14 by    The Justice Crusader
Complaint Rating:  0 % with 0 votes
WATCH OUT!!! These are a complete scam!! They (like many corrupt/fony businesses) constantly advertise in Newspaper- "The Augusta Chronicle" claiming to by a connected to "Aflac", when they are NOT, and they don't really hire anyone -OR PAY anyone that works hard for them, they ripp off...

Aflac - Payment Alliance International - Lottery scam

Posted: 2012-06-17 by    Antonio Rivard
Complaint Rating:  0 % with 0 votes
I received letter from Aflac-payment Alliance International which informed me about $50, 000 lottery prize that I’ve won and in order to claim that prize I had to cash the check that was enclosed within that letter and use that money to pay taxes, that check proved to be fake and I’m...

Aflac - Georgia, Columbus - RIP OFF

Posted: 2012-04-30 by    mcarthurdw
Complaint Rating:  80 % with 5 votes
About nine months ago during open registration at my place of employment AFLAC put on their Dog and Pony show about what great supplemental health insurance they were and how they would help pay your bills, etc. What AFLC doesn't bother to tell you is that they make filing a claim that...

Aflac - Steals

Posted: 2011-10-07 by    victim
Complaint Rating:  0 % with 0 votes
BEWARE! AFLAC scams! AFLAC denies access to my FSA funds! AFLAC collects funds bimonthly into my FSA, then denies the use of my debit card at physicians and dentist offices! When I call to complain, they say, "Oops. We made a mistake, " and vow to correct it. But they don't. Repeatedly....

Aflac - Refuse to pay claim

Posted: 2011-08-07 by    Manpower13
Complaint Rating:  100 % with 2 votes
To make a long story short aflac look's for ways not to pay their depts, i can't believe a company with those cute commercials could be so evil minded....

Aflac - Denied claim

Posted: 2011-08-04 by    Manpower13
Complaint Rating:  86 % with 7 votes
My partner's sister passed away in march of this year and left everything to her ; knowing she had a paid to date policy with aflac for hospital i. C. U care since the 70's made her day thinking she could pay off bill's still owed out, my girlfriend had to pay the hospital for...

Share with Others

Contact Us


Account Verification‏ Western Union Scam
Account Verification‏ Western Union Scam
more videos More Videos
RSS Feed

Reply to