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The Salvation Army USA Customer Care Service

The Salvation Army USA

615 Slaters Lane, P.O. Box 269
Alexandria
Virginia
United States - 22313

Customer Support Phone Numbers

Phone:
+1 800 728 7825 4 0
 

The Salvation Army USA Complaints & Reviews

The Salvation Army USA / Customer service

Ec
ecina maddox on Jan 12, 2017
Hello, I have been donating items to the salvation army for almost 20 years. I retired 2 yrs ago as a chicago police officer and as a hobby, i started shopping and donating the items to friends neighbors and family. I have been visiting your store at 509 n union in Chicago and as of...

The Salvation Army USA / Energy assistance, bellingham wa

Cb
Cb2017 on Jan 12, 2017
Dear Complaints Board, This is a complaint about the Salvation Army, Bellingham, WA branch denial of reschedule of an Energy Assistance program by employee, Marcus. I am a cancer patient who overslept the appointment. When I phoned to reschedule, I was told "no" and also that I am "not...

The Salvation Army USA / Drug and alcohol treatment program

Dr
Dr. Geri on Jan 10, 2017
The Salvation Army ARC (Adult Rehabilitation Center) in Kansas City, MO is a substance abuse "treatment program" for men. However, the staff who run the "group therapy" and "educational groups" and individual therapy are NOT trained in either substance abuse or professional counseling. In...

Salvation Army Racine WI / Racism

Ri
Rick Gman on Jan 9, 2017
I sent the letter below around Dec 8. New information received suggests that the employee's race may have caused her dismissal. "I am writing to express my disappointment in discovering that Delores from Racine SA was let go from employment. I understand that being a personnel matter you are...

Salvation Army / Corruption in your stores

St
Stephen Gniadek on Jan 4, 2017
Now I know this doesn't do anything cause multiple people have submitted complaints and you guys still do nothing well I'm not ganna give up cause what's happening at my local store is completely unexplainable and unfair. The other day I was in the waukegan illinois store and noticed there...

Salvation Army - Shelter New Britain, CT / Unethical behavior

Ke
kevin143 on Dec 29, 2016
As a temporary resident at the Salvation Army Shelter, I have been the target of racial slurs from numerous staff members and other residents, including the n****** word on multiple occasions. It is a regular occurrence at the shelter and has been spoken towards myself and other African...

The Salvation Army USA / Service

Cl
Clutter Queen on Dec 24, 2016
I am complaining about poor service and unprofessionalism of the manager incharge at the furniture donation location at 65 Pennington Street Newark NJ. I brought a truck full of items in good condition, the items are donated by customers who are relocating. The manager ask me to open the...

The Salvation Army USA / Donation pick up/non-pick up

Si
SighR on Dec 24, 2016
I arranged for salvation army, memphis, tn, 901-531-1750, to pick up some items on thursday, december 22, 2016. I told them that I had a dresser, 2 book cases, 2 bags of clothing, a karaoke machine. They sent me a confirmation email and said that they would be at my home between 8am - 5pm...

Salvation Army / Administration

Ro
Robyn Hutchison on Dec 22, 2016
I was employed as an Executive Assistant to the Secretary Business Administration, a position I held for two years until I could no longer tolerate the internal dysfunction that was my observation and experience on an almost daily basis. Since I left the Salvation Army, I have had nothing...

The Salvation Army USA / Furniture I donated to your organization

Ka
Karina Gonzalez on Dec 22, 2016
I called to donate a corner desk which was in excellent condition. When your pick up driver got to my house and saw the desk he said that even though it was in good condition he couldn't take it because it had to be taken apart in order for him to take it. I then had a family member come...

The Salvation Army USA / 44517 sierra hwy lancaster ca

Qu
Quitie on Dec 22, 2016
I went to salvation army to pick up christmas gifts and maria sanchez told me the gifts were given to another person. She only spoke and gave gifts to Hispanic people. She would not talk to me then she walked in the office and locked the door. I was left talking to her outside in the rain...

Salvation army Patchogue NY / Two different color tags on item

Pe
Penny@#$ on Dec 16, 2016
I went to the salvation army in patchogue by on Wed evening around 6:45 as I often do, today the color was blue .They are open until 8:00 and as I was looking around I found a small lamp which had a green sticker on it . As I picked up the item the girl behind the register said they were...

The Salvation Army USA / Would not sell an item without a price tag

Co
Concerned4u546789 on Dec 15, 2016
I feel as a not-for-profit organization that has all items donated for free your stores should be willing to accept any amount of money that people are willing to donate. I was ready and willing to donate money to your store on North Avenue and Bloomingdale Road in Glendale Height...

Salvation Army Gloversville NY / The help

12
123CB on Dec 14, 2016
My mother and I when in into the Salvation Army thrift store in gloversville N.Y. She had bought a heavy table when we went up and payed for it we asked the lady that had cashed us out if some would be able to help us carry the table out she had told us their is a person at the back door...

Salvation Army / Donating furniture

Je
Jeff Castro on Dec 12, 2016
My father-in-law and I struggled to get an amazing Pottery Barn Kids bureau in perfect condition to the Salvation Army location at 536 west 46th Street between 10th and 11th avenues. After carrying this item there by hand, Manager Nick and staff refused to accept any furniture. They...

Salvation Army / Bell ringer

Mz
Mz Smith on Dec 9, 2016
Existing the building where I work an employee for the Salvation Army say to me you walk by every day without putting anything in the kettle I take it your selfish and continue to insult me in front of my employees. I then ask his name he refuse to give. I work at the Daley center in...

Salvation Army / Thrift store

Ri
Richardpissed on Dec 7, 2016
I was in the meadville pa thrift store when they said they were closing in five mins. I was asked to go check out so I went and waited in line for ten mins when I got told they could not check me out because I it was after nine. They had one register open and it was taking the cashier and...

Salvation Army / Being lied to

Ji
Jigglypuff on Dec 5, 2016
I live in Knoxville TN and I went to the salvation army on 409 N. Broadway, Knoxville, TN, 37917 to ask about a bell ringing job. Luckily it was the day that they do the interviews. So I filled out the app and they asked about my criminal history, I told them it would take some explaining...

Salvation Army / Holes in clothing from staples

Cz
CZY on Dec 3, 2016
I donate and buy serveral items, at many Salvation Army's, After not getting anywhere talking to at least 3 managers I'm hoping this will help solve ''this frustrating problem. I have read several reviews about Salvation Army and this is occurring in many states not just Pa. & NY & Myrtle...

Salvation Army / Employee (Stacey)

Ke
Kendra245 on Nov 18, 2016
I visited the salvation army on portage road in kalamazoo mi on 11/18/2016 around 7-8pm. I bought 5 items of clothing the cashier told me the total was 21 dollars. I tried to pay with a visa card but they told me I couldn't use my visa card because it was a gift card. The cashier was nice...

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