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Skype Customer Care Service

Skype Technologies

3210 Porter Dr
Palo Alto
United States - 94304-1214

Customer Support Phone Numbers

1 650 493 7900 4 5
1 352 266 3955 0 0
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Skype Complaints & Reviews

Skype / Skype International calling subscriptions (mobiles and telephones)

Mohamed Rifkhan on Sep 28, 2016
I bought a subscription to call my country and when the call connects it gives me a muffled sound and then fails immediately. Minutes are deducted from my subscription though, with me not being able to reach the person I wanted to talk to. Customer support was so slow to fix the problem and...

Skype / Unable to use skype

Nanette De Ville on Sep 20, 2016
I was able to use SKYPE reasonably for some time then started having intermittent connection problems then they became worse so I decided to delete SKYPE and reinstall I could not reinstall, I cleared everything from skype from laptop and still could not reinstall. Eventually I managed to...

Skype - England, Greater London, London / Payments and customer support

47racefan on Sep 13, 2016
I set up a new Skype account on 29 Aug 16 (on my iPad). On 30 Aug, I used my credit card to put in £3.99 as requested, to ge me started. They then suggested I put more in and they would alert me when it was about to run out, so I put in a further £10. On 30th Aug I received an email from Skype...

Skype / Translator

pain in the rear on Jun 8, 2016
on the 8th June I was video calling my girlfriend who is called Marina and only speaks Italian and Skype translator called her Valentina!!! Thanks a bunch Skype for losing the girl of my dreams, please send me an e/mail to help resolve my problem so I can let my girlfriend see it was the...

Skype / Refunds

Christine Allan on Jun 8, 2016
Skype - date of incident 8 June 2016. Skype name: chrisa1uk My Skype account has been hacked and £50 taken by the hackers. The auto-top up had been set up using my Paypal account and when the account reaches a low enough level, £20 is added to the account ( the account is topped up by £20...

Skype / Skype

bthor on Mar 24, 2016
I recently discovered my 12 year old son had, behind my back, set up a skype account on a tablet he uses. I was not too concerned as most pre-teen/ teenagers are curious about technology, etc. However, when I checked his account to see what kind of messages he was receiving, I was shocked...

Skype / My credit is not showing, after i had a confirmation from them and paypal

Reviewer93160 on Mar 7, 2016
my skype credit was down to gbp 1.80 and so I went via paypal to make a payment of gbp 10.00 on the 13th of january 2016. i received a confirmation from payal and it is also showing on my paypal january statement and I also had an e.mail from skype saying gbp 10.00 had been delivered, but...

Skype / Billing Practice

Reviewer64337 on Jan 25, 2016
I received a notice from Skype that my card could not be charged. It turned out the had an obsolete card number. I gave them 2 updated card numbers but kept getting . This was for them trying to charge my account $29.95 for another year of my Skype Phone Number which we have had for...

Skype / Blackmailing

Reviewer57816 on Nov 18, 2015
Dear Sir, I am naeem from pakistan. Yesterday I send a request on skype Salma.Rochdi i accept then video call only 10 minutes. After 10 minutes Salma.Rochdi asking me excuse me i am a boy and i record your fake video and pictures and i aslo hacked your facebook friends and family detail...

Skype / Subscription to call india

abdulgafoor on Sep 12, 2015
Dear Sir, I subscribed to call India on 20th August, valid for one month, and skype offered 2500 minutes call. Kindly note that most of the time am unable to call through skype credit. I tried through wifi, mobile data, dsl etc. call disconnects within a minutes of two. most of the time, i had...

Skype / Taking unauthorised paymeny=ts from a paypal account

Reviewer72173 on Aug 19, 2015
19th August 2015 Payments taken from a paypal account NOT authorised by the account holder. Refund immediately or Police intervention will be requested together with TV intervention. jjp32@hotmail.co.uk

Skype - Maryland, California / Fraud Transactions

Deepak Richard on Jul 14, 2015
Its seems like Somebody without my knowledge (Hacked !) made 4 top ups on my account for 3 times 25$ and 1 time 10$ using the stored credit card total to 85$ . Details as below . The Following Purchases were not initiated by me . DATE ORDER # ITEM PAID WITH AMOUNT STATUS Jul...

Skype - England, South Yorkshire, doncaster / account changes

lorenp on Jul 9, 2015
There is no easy way to reach skype customer services. I want to send an email of complaint. There website links send you round in circles avoiding anything negative you may want to post. I want to remove my profile photo from my account because it now has to become my business account, my...

Skype / Denied access to service paid for

xoxo2015 on Jan 22, 2015
I paid for a US subscription and now Skype has denied me access to one of my accounts and failed to provide the service I paid for, thus they have robbed me of my money. Skype makes it impossible to contact them. How can I get justice? How is this company allowed to operate in the United...

Skype / An unknown person using my real picture on their profile.

Neha Sameer on Dec 29, 2014
Dear Sir/Madam, I'm using Skype since many years but today I found a Skype I.d. same as my profile name but this unknown person using my real picture on their profile. I don't know who is this. The Id is "neha-sameer". This person using my real picture. This is illegal and...

Skype - California, Santa Clara / Phone service

Alexxa7 on Nov 24, 2014
I am using Skype since 4-5 years and suddenly one week ago my account has been restricted because Skype has made five unauthorized charges from my account in one day and I have stopped four from them. Later they returned me the phone service but today it is restricted again and even i...


Handy533 on Nov 20, 2014
Skype did an auto-recharge on my account and debited 2 amounts of £23.00 but only credited me with one amount. All correspondence with them has gone unanswered. Sort code 20-**-** • Account number *****486 Your transactions Money out Money in Balance Card Payment to Skype on 21 May 23.00 BCC Card Payment to Skype on 23 May 23.00 BCC

Skype / Account restricted and balance deducted

manishsharm1991 on Oct 7, 2014
I am using Skype since 4-5 years and suddenly few months ago my account has been restricted even i don't know the reason even i didn't login my account somewhere accpet my mobile or computer. I spoke to the customer care so many times but they didn't do anything and i sent...

Skype - Québec, Chicoutimi / skype is good

Kenneth S. Conley on Oct 5, 2014
I have the Samsung Epic Galaxy 4G and it works just fine on my phone. You just gotta remember that just like with any phone you're using a program and if you're in a bad area with spotty reception it's going to be laggy just like anything else would be. Chat works fantastic...

Skype - Georgia, TUCKER, GEORGIA / sometimes do video chat

Joseph D. Chandler on Oct 3, 2014
I have a 7" EMATIC e-Glide Steal that comes with a forward facing camera. This is what I tried to download and use SKYPE on. For some reason SKYPE works great on my laptop and it worked great on my old desktop, but the tablet is another story. It seems to see the tablet as a telephone and...

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