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Shoprite Customer Care Service

CNR William Dabs and Old Paarl Roads (off the R300), Brackenfell
Western Cape
South Africa - 7561

Customer Support Phone Numbers

+27 219 804 050 1 0
Work days:
Mon8 AM - 5 PM
Tue8 AM - 5 PM
Wed8 AM - 5 PM
Thu8 AM - 5 PM
Fri8 AM - 5 PM
Sat8 AM - 5 PM
Sun9 AM - 2 PM
Feedback Form

Postal Address
PO Box 215, Brackenfell 7561, Western Cape, South Africa

Investor Relations Contacts
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Shoprite Complaints & Reviews

Shoprite / Money Transfer payment not received

Faghma on 2016-05-17
On Sat, 30 April 2016 my helper sent money to her children using the Money transfer at Shoprite Eldorado Park. When they went to withdraw the money later the same day, the money had been withdrawn already. Helper went to Shoprite to check what had happened and was told to come back the...

Shoprite - New York, West Nyack / Regarding rude and very bad customer service

Dhwani kumar on 2016-03-25
Hi shortie at west nyack ny This is really serving a very bad customer service to the value able customer they don't know even how to talk to customer and they r not ready to help even. Yesterday I went there in the evening and I was at cash counter 2 employee was talking then I ask help...

Shoprite / Mr John Groblar employee head salesman

Taugeedha Minnaar on 2016-03-05
My son applied for a job at shoprite in 2015 his still attending school he was 16, since then mrs Busby has left as manager of store.This Mr Groblar constantly thretens and go's on with my son oh his lazy he'll give my son's sap number to someone who can work in the week.My...

Shoprite / Customer service

Christopher Kock on 2016-03-01
First time visit and experience at Shoprite Zeerust was on the 27th february 2016, the visit thing it was a busy weekend for the store operated with 6 tills while the queues where crazy. i stood on the queue for over 45min and got pressed, went to the branch manager (Lucas) and asked if i...

Shoprite / I am complaining about the manager

kuhle on 2016-01-21
I went to shoprite to purchase some things and the plastic of corn flakes was open & I noticed that after paying. When I showed the manager she said that its not her fault & I must do what I want to do because she doesn't do corn flakes. She was so mean to me and we were all surprised ...

Shoprite / Security at Protea Glen Mall

Reviewer35384 on 2016-01-11
While exiting the Shoprite store at Protea Glen Mall on Friday 08/01/2016. The security lady called me to search my handbag and I went to her. She forcefully dug deep in, me trying to keep the peace, I let her and she took out my R1500 Perfume and my hand lotion - both these item are not...

Shoprite / Championship boerewors 2013

Mickey van Tonder on 2015-11-07
Good day I am utterly disgusted with the 2013 championship boerewors bought at Bougainville centre Hercules Pretoria how many bones can a piece of boerewors contain? I am sure the person who won that particular year did not put bones in the recipe. Over the years I have always bought...

Shoprite / Mushroom and The Manager & Branch Manager.

chrysty on 2015-10-21
We are Romans Pizza - Lesotho running here at Maseru Mall, for almost 3 years, when Shoprite here in Maseru Mall was open we are the first customer always buying mushroom, after 2 1/2 years, your staff and vegetables controller and Manager name he called Pitso, Did not attend to my...

Shoprite / Admin Manager & Money Market Teller

Yash Garrod on 2015-09-24
I recently for the first time in my life went to Shoprite in Fish Hoek because someone transferred money to me using the money market and it is certainly the last. I was waiting 10 minutes in the queue behind an individual who was on the phone for 10 minutes whilst the teller enjoys her...

Shoprite / Complaint against Admin Manager

roxannelazay on 2015-09-11
Good day I deeply disappointed in a complaint ii laid against Shoprite Vryburg Admin Manager I Lockey in wich manner she speak to the customers and swearng, also what i expierience how she swear at even the staff members(cashiers) its shows me that she got a leck of proffesionalism. Also it came...

Shoprite Valhalla / Bad Attitude

Drina du plessis on 2015-04-27
Ek wou betaal maar die kasier was baie ongeskik. Linda Maluleka het nie eers moeite gedoen om my te groet nie net met die vinger gewys op 'n stukkie papier wat langs die till vas geplak is. "Cash Only" Linda het nie eers moeite gedoen om my behoorlik in kennis te stel dat sy net...

Shoprite At Ndofaya Mall, Soweto / Long queues and bad service

Zile on 2015-02-01
It's month end and the ques where long, no express tills to cater for people with 3-4 items, a few tills where opened. The staff at the tills were slow and not friendly. They refused to check prices or exchange goods at the tills . The elderly also que and are not assisted to pack their groceries. The store is hot and stuffy

Shoprite / expiration dates

james mccollum on 2014-12-31
I went to shop for groceries an other foods at shoprite and when i realized that all the food experation dates were 1 to 2 days from experation when i got home i never seen that in my life i trusted there facility like i do at other shopping centers an the normal date to expire is 1 to 2...

Shoprite / shoprite cashier

shkombi on 2014-12-23
I went to visit Shoprite at Hillbrow Johannesburg with my girlfriend to do our shopping for the festive season, we arrived at around 8:30pm, we quickly grabbed a troly, then as we were ready to psy we proceeded to the tills, and all the girls on the tills stsrted to complain when they saw...

Shoprite Hamilton Nj / HEALTH ISSUES

Mr. Customeri on 2014-12-22
SHOPRITE BAKERY CAKE DECORATION AREA:PEOPLE OBSERVED "TOUCHING AND HANDLLING" COOKIES AND DECORATING COOKED "FINISHED PRODUCT WITH BARE HANDS-WITHOUT GLOVES. This has been ongoing for a while and store management do not correct this issue. People do not want to EAT anyone's dead skin...

Shoprite - New Jersey, Perth Amboy / Bullying Manager

Stop Bullying on 2014-11-06
I am a regular shopper at ShopRite of Perth Amboy, NJ and I have witnessed (on many occasions) the Manager: AJ Jafar talking very nasty to the employees. This is not only very unprofessional, but also degrading and disrespectful to the employees. In addition, this bullying behavior i...

Shoprite Fox Street / Home delivery order not complete

mary mulhall on 2014-04-28
ShopRite Corporate Office Address: 160 Silas Deane Highway, WethersfieldCT, 06109Fax:Phone: 860-571-6566 Detail of Order Number: 11453746 placed 4/22/2014 7:47:32 AM ESTDelivered 5pmItems OrderedSKU Brand/Product Name Price Qty Product Totals073410163320 Arnold Rolls - Select Hot...

Shoprite Bakery / poor cake selections

sywulak999 on 2014-03-08
Went to my local shoprite in Mount Pocono Pa to pick up a cake for my daughters birthday. The selections all had strawberry filling which my daughter has an allergy to. When asking the workers in the bakery they informed me that they did not have any cakes without this filling. They brought out...

Shoprite, Eldorado Park / Mistreated a child

Brenton Maber on 2014-03-05
Child Distraught as a Result of your staff Incompetence Written on: 30.12.2013 To whom it may concern Formal Complaint against Eldorado Park Shoprite, Customer Service, Management and Security. Outline: On the 22 nd December 2013, I dropped my wife and my Daughter off at...

Shoprite / Fraud

Sibusiso on 2014-02-25
Hallo, my sister tranfered R2000 ]for my mom through the Shoprite in Hillbrow on the2014-01-04. She my mom the details but in a surprise she was calling informing us that the money was collected in YOU SAVE STORE which is also around Hillbrow. by an unknown person. We went and confronted...

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