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Shell Logo

Shell

Royal Dutch Shell plc

1000 Main, 12th Floor
Houston
United States - 77002
Customer Care
Phone:888-GO-SHELL
 (888) 467-4355
 (713) 767-5300
 
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Shell Complaints & Reviews

Shell Vacation Club - Not getting our membership

Posted: 2014-08-09 by    Shell Vacation Club Scam
Complaint Rating:  0 % with 0 votes
We have owned at our two-bedroom resort in Hawaii for years and have enjoyed spending a week there every winter. The staff always has been nice, helpful, and we have always trusted them. This last Feb. the sales staff persuaded us to give up our deed and $3, 000 for membership in the Shell Vacation...
Complaint comments Comments Complaint country United States Complaint category Vacation Clubs

Shell Gas Station Mundelein Il Gilmer / Midlothian - Fyi employee encompetant dangerous.

Posted: 2014-06-29 by    Auto rescue
Complaint Rating:  0 % with 0 votes
Okay. I am a roadside assistant. I change tires and so on. Today one of my clients chose to pull her Cadillac escalade into your location on midlothian after having a flat tire. A male employee working during 6:30 chose to attempt to change her tire. In doing so he managed to collapse the truck...
Complaint comments Comments Complaint country United States Complaint category Gas Stations

Shell Gas - award program

Posted: 2014-06-08 by    yvonne hicks
Complaint Rating:  0 % with 0 votes
Became a member of Shell awards program after receiving their award card from Jiffy Lube (you start with 25 cents with $1 bonus for signing up). I feel like i have been made part of a bait and switch scam. First time i used the card employee did not know how to apply the card and the pump would...
Complaint comments Comments Complaint country United States Complaint category Gas Stations

Shell Credit Card - Spending limit at the pump

Posted: 2014-06-08 by    slm0005
Complaint Rating:  0 % with 0 votes
I have been using a Shell Credit card for several years and living under their $100.00 pump swiped limit. They have recently lowered that limit to $50.00. This is very inconvenient for me and the owner of the station. The station operates through automation in the early morning hours of each...
Complaint comments Comments Complaint country United States Complaint category Gas Stations

Shell Gas Station - Credit card services

Posted: 2014-06-08 by    Ainudin Bin Mohamad
Complaint Rating:  0 % with 0 votes
I got problem when to purchase fuel & groceries from their store at the same. The cashier only allow to use my credit card for purchasing fuel only & have to pay cash for purchasing other items. It happened almost to all gas station. And this afternoon, I have to pay cash for the fuel because...
Complaint comments Comments Complaint country Malaysia Complaint category Credit Cards

Shell Gas Station - Defective pump caused severe safety concern

Posted: 2014-06-02 by    Essesarti
Complaint Rating:  0 % with 0 votes
This morning (06/02/2014 at approx. 9:00am) I went for gas to the Shell station in the Montecito area of San Rafael, CA.
As usual, I paid with my credit card, choose the selected grade and lift the pump. As soon as I lift the pump gas gushed out of the pump. There was no way I could...
Complaint comments Comments Complaint country United States Complaint category Gas Stations

Shell Vacations Club - Maintenance Fees

Posted: 2014-04-29 by    Shellie T.
Complaint Rating:  100 % with 1 votes
Shell Vacations Club is a rip off. They charge more for their maintenance fees in a year than what I pay for property taxes on my house! Most of the time the dates I want tobook arenot available. Their website needs to be updated. They were bought out by Wyndham and they still have not updated...
Complaint comments Comments Complaint country United States Complaint category Timeshares / Vacation Rentals

Shell - Nasty place and owner

Posted: 2014-03-26 by    Dawn Snythe
Complaint Rating:  0 % with 0 votes
This station runs out of gas weekly and changes prices while they have no gas and prior to delivery of gas. gouging maybe?

Pumps are unreadable and most give no receipts.

Gas uses .15 before you even pump and when a complaint was made to supposed owner no calls...
Complaint comments Comments Complaint country United States Complaint category Gas Stations

Shell Int:l - prize

Posted: 2014-02-18 by    mohammad ayaz
Complaint Rating:  0 % with 0 votes
i recieved an sms that i have won $500000 GBPin the 2014 shell int draw on the date 16.02.2014 .now how much true is this.Here is the copy of sms. your mobile number has won you $500000 GBP pounds in 2014shell int'l mobile draw in UK, to claim your prize contact shelluk14@LIVE.COM OR 00447087625285...
Complaint comments Comments Complaint country United States Complaint category Equipment Leasing & Financing

Shell - Credit/debit machine and ATM

Posted: 2014-01-13 by    Anonymous_11
Complaint Rating:  0 % with 0 votes
My company buys the majority of our gas for our service trucks at this location, for the past 5 years. While I was there I went in to buy lunch. The debit/credit card machine was not functioning. I was unaware of this until I was at the counter ready to pay. There was no sign posted. The people...
Complaint comments Comments Complaint country United States Complaint category Retail Stores

Shell Gas Station - Will steal from you!!!

Posted: 2013-12-20 by    misstee11
Complaint Rating:  100 % with 1 votes
I was having problems with my tire so went to the service dept there with a flat tire, he took off tire inspected it put back on, came over to me in car and said it's fixed and he said he put air in all my tires for me, that will be $15, i was so grateful and said thanks so much, paid went...
Complaint comments Comments Complaint country United States Complaint category Gas Stations

Shellbrook Chev - lack of service

Posted: 2013-12-01 by    shellbrook chinanigans
Complaint Rating:  0 % with 0 votes
To whom it may concern:
I purchased a used 2006 Pontiac Torrent from Shellbrook Chevrolet on October 10th, 2013.I traded in a 2005 Pontiac epica with 90.000 kms. fully loaded..they gave me for the treade in 2500.00, below vehicle value.But I needed a reliable vehicle, that I felt safe...
Complaint comments Comments Complaint country Canada Complaint category Car Dealers

Shell Gas Station - Price Gouging

Posted: 2013-11-29 by    tlker
Complaint Rating:  0 % with 0 votes
I am writing to express my concern with regard to three Shell Stations in my area. Specifically, the addresses are 24388 Overseas Highway, 27300 Overseas HIghway, Summerland Florida 330242 and 29900 Overseas Highway, Big Pine Key, Fl 33043. I beleive these gas stations, whom I have hear are...
Complaint comments Comments Complaint country United States Complaint category Gas Stations

Shell Gas Station - Faulty gas pump

Posted: 2013-11-26 by    L. D., Houston, TX
Complaint Rating:  0 % with 0 votes
On Nov. 12, 2013, 6:02pm CST, I stopped here to fill up on Premium Shell gasoline. It was cold and windy, so I put the automatic fill-up latch on the pump so the gas would continue to pump and fill my car. The latch did not stop (automatic shut-off) when my tank was full, and the gas poured...
Complaint comments Comments Complaint country United States Complaint category Gas Stations

Shelly Bmw - BUYER BEWARE!! LIARS, LIARS, LIARS!!

Posted: 2013-11-07 by    PisseDZ
Complaint Rating:  0 % with 0 votes
I saw the best price on the internet through the company Shelly BMW. They called me back after putting my information on their website and the internet sales manager; Cody Burt gave me the lowest price. I filled up an application online, gave $1, 000 deposit with credit card authorization, and...
Complaint comments Comments Complaint country United States Complaint category Car Dealers

Shell - Texas, Alexandria - Rude, disrespect, discriminated

Posted: 2013-08-21 by    Thuong Nguyen
Complaint Rating:  0 % with 0 votes
We were using the credit card at the gas station, it stated the credit was approved but we could not select the gas pump, so when we asked the cashier, he told us the card was declined, which was not true. So, we tried another pump with another credit card, we were not allowed to pay outside...
Complaint comments Comments Complaint country United States, Texas, Alexandria Complaint category Gas Stations

Shell - Alabama, Anniston - Racial discrimination and disrespect

Posted: 2013-08-06 by    Jessica Nelson
Complaint Rating:  0 % with 0 votes
My name is Jessica Nelson and I was employed at the Shell station (quintard quick mart) for almost 2 yrs. and there were many issues with the management. There were several African American women who work there and experienced the same degrading remarks and disrespect. The store manager, Amin...
Complaint comments Comments Complaint country United States, Alabama, Anniston Complaint category Gas Stations

Shell Petrolium Development Company of England - award 500.000.00pounds GB

Posted: 2013-07-30 by    Ghulaam Hussain
Complaint Rating:  100 % with 1 votes
I had received message on 27/07/2013 that i had winner 500.000.00 pound GB my mobile # 0333-3898234 i had received many letters from nationwide bank plc (info.nwbank @7mail.com, the remiittance Director address is 3329 green street upton park london tel : +44 703 199 3871...
Complaint comments Comments Complaint country Pakistan Complaint category Scam & Fake Checks

Shell - genuineness

Posted: 2013-07-24 by    ahmed sher
Complaint Rating:  0 % with 0 votes
Few days before I have received sms from number 03475468009 that I have won 750000 pounds in shell spdc INTL lucky draw and asked to submit details on website spdcsms@live.com if it is true inform me
My contact number is03216002204
Email:asfand1994@hotmail.com
Ahmed sher...
Complaint comments Comments Complaint country Pakistan Complaint category Lottery Scams

Shell Gas Station - Texas, Dallas - contaminated gas

Posted: 2013-07-17 by    dbbk
Complaint Rating:  0 % with 0 votes
I got $12.26 of Unleaded gas from this station on Sunday 07/07/13. Monday drove to work, leaving work my car died at a stop sign and wouldn't start. I had to call a tow truck (cost $119.90), to take my car to Lute Riley Honda to flush out the watered down gas from my car (cost $440.41)....
Complaint comments Comments Complaint country United States, Texas, Dallas Complaint category Gas Stations

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