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Salvation Army Customer Care Service

Salvation Army

615 Slaters Lane; P.O. Box 269
Alexandria
United States

Customer Support Phone Numbers

Toll-free:
1-800-SA-TRUCK 9 13
Phone:
728-7825(800) 26 8
Christian denominational church and international charitable organization.
 
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Salvation Army Complaints & Reviews

Salvation Army - California, Atascadero / Unethical behavior from a woman!

Pi
pissedoff1!!!!! on Aug 27, 2016
The week of 8/22/2016, I went into the local salvation army to see about help on an electricity bill and the woman that was there "helping" people was a little less than helpful. This isn't the first time that I have had issues with this woman, but I can assure you that it will...

Salvation Army / Price went to high

Hi
Hilde2000 on Aug 1, 2016
I was always thankfully for Salvation Army but since a year now I can't even afford to bye the things I need anymore it's like a high end antik store ., I'm so sad I can't spend 3 to 400 $ for a sofa and that is the cheapes one a chair for 175$ a little pillo for 39 $...

Salvation Army - South Carolina, Columbia / Financial Assistance

Ha
Hapoy on Jul 8, 2016
I was referred to the salvation army by my case manager at a family shelter that I was living at. I needed assistance with my first month rent and security deposit. I was contacted and assigned a date to come in. From my referral date until now it's been about four months and I still have not received the deposit they promised me a mth ago. WHY????

Salvation Army - New York, Staten Island / never pick up

Ja
jackie2254 on Jun 26, 2016
this occur on june 25, 2016 we was schedule to have stuff picked up ..and they never show up nor call nor email. its sad that you giving stuff away and they play like this . we are a military family trying to support a families in need . with a lot of household stuff and lots of food .

Salvation Army - Arkansas, Oakland / Thrift Store in Oakland

Jo
Johnny Ray Gable on Jun 25, 2016
I was simply walking in their Thrift Store on Webster Street in Oakland. Within 5 minutes I was escorted out of the store, without explanation as to why. I did overhear one of the cashiers claim I was wearing their jacket (a USMC jacket I got from the Bay Area Rescue Mission) I am spreading...

Salvation Army / Donating Items

Ob
ob33 on May 31, 2016
I scheduled a pickup for a couch at my house for May 31, 2016 on May 9, 2016. Received an email stating they received the request and was scheduled for pickup. Somewhere along the line, someone cancelled the pickup and they didn't bother to email or phone me. I find this kind of behavior...

Salvation Army - Massachusetts, East Wareham / Carlene Weeks - Store Manager Wareham MA Location

Kr
KriAshFull on Apr 5, 2016
I have been a loyal customer shopping at the Wareham location for over 2 years now. I spend roughly $100-$200 a month there. I used to shop there everyday, but since Carlene Weeks has became store manager I maybe shop once a month. I have 3 children and will be moving into my apartment...

Salvation Army - California, San Diego / Unethical Behavior

Ej
E.J Pablo on Mar 27, 2016
I recently visited one of the branch stores in downtown San Diego, CA and the manager just came right next to the cashier who was helping me and shouted, "You've always been like that! I remember you from last time! You're card is always declined." Apparently, she remembered my last visit...

Salvation Army / Homeless shelter

Do
Down not out on Mar 21, 2016
I've recently become homeless not because of eviction due to failure to pay my rent nor any fault of my own. I've gone to the salvation in Hillsborough County, Tampa, FL. I have been treated with pure disgust. The staff judged me based on my appearance and made me feel even worse than I...

Salvation Army - Illinois, Chicago / Furniture/Donation Pick up

Re
Reviewer91797 on Feb 10, 2016
I just had a horrible experience with the Salvation Army workers.I scheduled a pick up for a kitchen set and a dining room set. When the workers arrived. I explained that they could take both sets, however the workers only picked up the kitchen set and began to leave. I called the worker...

Salvation Army - New York, Bronx / Wrongful Pickup by Truck Driver

Re
Reviewer17595 on Feb 4, 2016
I had a scheduled pickup on 2/4/2016. The time slot was from 9am - 4pm. Online I left instructions for the driver saying 'Apartment on 4th Floor - 1st door on the left side of elevator #4A'. I wait the entire time patiently for this pickup. I received a voicemail on my phone at 1:53pm...

Salvation Army / T.B.R.A. Housing grant

Re
Reviewer37363 on Jan 26, 2016
I was given a housing grant after being found both physically and mentally disabled. Salvation Army in new richmond wi, stole 2 yrs of housing $. When I asked to see my file and showed i.d. An unknowing secretary gave me the file which also... Had all originals and copies from s.s. Both me...

Salvation Army / Ann Arbor Michigan Thrift store Manager Unethical Behavior!

Ke
KenManBrand on Dec 26, 2015
Today (12/26/2015), I went to purchase a chair at the Ann Arbor Thrift Store on State Street. After hauling the chair from the furniture department up to the front of the store where the cashiers were, I proceeded to pay for the chair. The thrift store Manager came and told me that the...

Salvation Army - Pennsylvania, West Chester / Aggressive general manager

Re
Reviewer62208 on Dec 26, 2015
The general manager of the salvation army in West Chester is aggressive to both employees and customers. Several regular customers left the store because of the hostile environment. She refused to let an injured employee rest when he had completed all of his duties despite risk of further...

Salvation Army - Delaware, Milford / Thrift Store, Milford Delaware

Ma
MarthaSexton on Dec 23, 2015
Today, 12/23/15, at 03:53pm, and my cashier was Beverly. I was buying some things and had found a sweatshirt ( I do have a photo of the shirt with the tag) I wanted. It had a Salvation Army tag on it and it said .99 on it. It had writing on it like most of their tags do. When I go up the...

Salvation Army - Indiana, Greenwood / Abused Volunteer

Re
Reviewer67999 on Dec 10, 2015
Their exact location is 325 Market Plaza, Greenwood, IN. . The SA employees Hayes (a black man) and Major C. Kennedy would not sign my community service sheet because they said I was away from my station. On the last day I had to chase them down in parking lot. They drove off and drug me...

Salvation Army - Nebraska, Omaha / Majors mis handling of the bell ringers this year. Very mismanaged

Ri
Ricky1067 on Dec 3, 2015
Major fired me for doin my job.Stay at kettle and ring the bell.You see he expected more and more.That's cuz he was doin the same thing expecting a different result.That just so happens to be the definition of insane.I can't help how much people donate or not that's up to...

Salvation Army - New Hampshire, Portsmouth / Store operations

Re
Reviewer72848 on Nov 25, 2015
On Thanksgiving Eve at around 4pm, my boyfriend and I called your Portsmouth NH retail location to inquire what time they would be closing. We were told 5pm. We would be coming from our home in South Berwick Maine to make the trip especially to that store, and wanted to make sure we would...

Salvation Army - Indiana, Indianapolis / Community Service

Re
Reviewer44252 on Nov 20, 2015
I was forced to do community service for the Salvation Army. One evening I was scheduled to work from 4-9, which i did, however my doctor has me on elavil which makes you constantly thirsty and therefore you constantly have to urinate. So I was gone from my post one to two times an hour...

Salvation Army / Invasion of privacy

Re
Reviewer21103 on Nov 3, 2015
I live overseas. I received an automated phone call asking for money. It was up to me (!!!) to call them back to take myself off of their call list. Everything was automated and I did not have the option of speaking to a living person. I am furious.

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