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Salvation Army Customer Care Service

Salvation Army

615 Slaters Lane; P.O. Box 269
Alexandria
United States

Customer Support Phone Numbers

Toll-free:
1-800-SA-TRUCK 14 15
Phone:
728-7825(800) 33 10
Christian denominational church and international charitable organization.
 

Salvation Army Complaints & Reviews

Salvation Army / Being lied to

Ji
Jigglypuff on Dec 5, 2016
I live in Knoxville TN and I went to the salvation army on 409 N. Broadway, Knoxville, TN, 37917 to ask about a bell ringing job. Luckily it was the day that they do the interviews. So I filled out the app and they asked about my criminal history, I told them it would take some explaining...

Salvation Army / Holes in clothing from staples

Cz
CZY on Dec 3, 2016
I donate and buy serveral items, at many Salvation Army's, After not getting anywhere talking to at least 3 managers I'm hoping this will help solve ''this frustrating problem. I have read several reviews about Salvation Army and this is occurring in many states not just Pa. & NY & Myrtle...

Salvation Army / employee (stacey)

Ke
Kendra245 on Nov 18, 2016
I visited the salvation army on portage road in kalamazoo mi on 11/18/2016 around 7-8pm. I bought 5 items of clothing the cashier told me the total was 21 dollars. I tried to pay with a visa card but they told me I couldn't use my visa card because it was a gift card. The cashier was nice...

Salvation Army / Bell ringing requirements

At
Ateri6002 on Nov 17, 2016
Capt justin windell of the laporte core told me i couldnt use my walker while ringing bells unless i have a dr note... Also when i gotpicked up from my spot at kablens on andrew ave by his father in law we almost got hit 3 times on the way back to the core in the rental bus. I asked the...

Salvation Army / Purchase

Sh
Shonnie927 on Nov 14, 2016
Today 11-14-16..It was blue tag day and I had one item that had a blue tag...While I was at the check out...I was told by the lady that she couldn't sell me the jacket I was trying to buy. She said the reason why she couldn't sell it to me because the tag looked tampered with. Even though...

Salvation Army / No mirrors / shopping baskets

Mo
Monicabubble on Nov 9, 2016
The Pleasant Hill location no longer has mirrors for customer use while shopping (outside of the two fittings rooms). So if you just want to hold a shirt up to yourself to see how it might look, you have to wait until a fitting room opens up. If you just want to try on a jacket, wait until...

Salvation Army / Management

Ke
Kellogg kid on Nov 9, 2016
Bought a piece of furniture of there. Store #2 and only can pick up after 6:30 in evenings generally they say but have never reinforced it pick up in 3 days it was 3 days after the pick up I came in and saw my piece gone the new manger Jeremy sold it right underneath me to someone else no...

Salvation Army Thrift Store / Nasty attitudes

26
2619 on Nov 3, 2016
Tonight Friday, November 3, 2016 at approximately 6:00pm I went to my local Salvation Army Thrift store at 453 N Krome Ave Florida City, FL 33034. I went to try on some clothing at 6:30pm as I heard an announcement at 6:55pm that the store would be closing at 7:00pm. As I brought my...

Salvation Army / Customer service was awful and so are their prices!!!

Pu
punky2012 on Oct 23, 2016
Sometimes I wonder if they truely forget that all this stuff they are putting these high prices on was given to them by the community.I went into Bellingham WA store off of Northwest Ave today and purchased about $40 worth of items that I paid cash for.2 hours later we had a family...

Salvation Army / Store

Ex
Expose EVIL on Oct 13, 2016
Den of thieves. I was a beneficiary at the Salvation Army a while back, but was kicked out for talking to my girlfriend who was struggling with wanting to use and I found that more important than to follow the rules. Before I left I witnessed so many things that if the public really new...

Salvation Army from Ellicott City, Maryland / Food Help

Za
Zaida 1 on Oct 2, 2016
On Wednesday, September 28, 2016, at 11:00 a.m., Under the rain, I went to get help with food. Last month, August, I arrived approximately 2:30 p.m. It was entirely a waste of my time to drive 15 minute to get help for food. There were no food available. Everything was gone, gone, gone. I...

Salvation Army / Unethical behavior from a woman!

Pi
pissedoff1!!!!! on Aug 27, 2016
The week of 8/22/2016, I went into the local salvation army to see about help on an electricity bill and the woman that was there "helping" people was a little less than helpful. This isn't the first time that I have had issues with this woman, but I can assure you that it will...

Salvation Army / Price went to high

Hi
Hilde2000 on Aug 1, 2016
I was always thankfully for Salvation Army but since a year now I can't even afford to bye the things I need anymore it's like a high end antik store ., I'm so sad I can't spend 3 to 400 $ for a sofa and that is the cheapes one a chair for 175$ a little pillo for 39 $...

Salvation Army / Financial Assistance

Ha
Hapoy on Jul 8, 2016
I was referred to the salvation army by my case manager at a family shelter that I was living at. I needed assistance with my first month rent and security deposit. I was contacted and assigned a date to come in. From my referral date until now it's been about four months and I still have not received the deposit they promised me a mth ago. WHY????

Salvation Army / never pick up

Ja
jackie2254 on Jun 26, 2016
this occur on june 25, 2016 we was schedule to have stuff picked up ..and they never show up nor call nor email. its sad that you giving stuff away and they play like this . we are a military family trying to support a families in need . with a lot of household stuff and lots of food .

Salvation Army / Thrift Store in Oakland

Jo
Johnny Ray Gable on Jun 25, 2016
I was simply walking in their Thrift Store on Webster Street in Oakland. Within 5 minutes I was escorted out of the store, without explanation as to why. I did overhear one of the cashiers claim I was wearing their jacket (a USMC jacket I got from the Bay Area Rescue Mission) I am spreading...

Salvation Army / Donating Items

Ob
ob33 on May 31, 2016
I scheduled a pickup for a couch at my house for May 31, 2016 on May 9, 2016. Received an email stating they received the request and was scheduled for pickup. Somewhere along the line, someone cancelled the pickup and they didn't bother to email or phone me. I find this kind of behavior...

Salvation Army / Carlene Weeks - Store Manager Wareham MA Location

Kr
KriAshFull on Apr 5, 2016
I have been a loyal customer shopping at the Wareham location for over 2 years now. I spend roughly $100-$200 a month there. I used to shop there everyday, but since Carlene Weeks has became store manager I maybe shop once a month. I have 3 children and will be moving into my apartment...

Salvation Army / Unethical Behavior

Ej
E.J Pablo on Mar 27, 2016
I recently visited one of the branch stores in downtown San Diego, CA and the manager just came right next to the cashier who was helping me and shouted, "You've always been like that! I remember you from last time! You're card is always declined." Apparently, she remembered my last visit...

Salvation Army / Homeless shelter

Do
Down not out on Mar 21, 2016
I've recently become homeless not because of eviction due to failure to pay my rent nor any fault of my own. I've gone to the salvation in Hillsborough County, Tampa, FL. I have been treated with pure disgust. The staff judged me based on my appearance and made me feel even worse than I...

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