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SafeLink Wireless

SafeLink Wireless

9700 N.W. 112th Avenue
Miami
Florida
United States - 33178
Customer Care
Toll-free:
1 800 723 3546 1 0
Phone:
1 800 378 1684 0 0
 

SafeLink Wireless Complaints & Reviews

Safelink Wireless - Ohio, Celina / My phone!

St
Steve Smith8 on 2015-11-02
I got a replacement phone Friday! I tried to activate itand it comes back saying call customer support! I called told them four different times about my phone no being able to retrieve my minutes from safelink!I can't call no more cause I wasted all the free minutes I had with the...

Safelink - Florida, Miami / cell phone

Re
Reviewer42018 on 2015-10-13
I had a safelink phone and was sent a text to call for re verification for another year but my income changed and i was told i would have to apply again Safelink cancelled my service that day I applied again on the phone and then i looked on the website the website said I was not found for...

Safelink Wireless / Lack of phone and minutes stolen

Sj
sjblsess on 2015-09-07
My family had to walk away from Safelink wireless. First, they never did send my son his phone and had him stuck in only approved status, not enrolled. We finally called them and they told him that he had to wait for another 30 days so they could correct their computer system. Then, my...

Safelink Cell Phone / Stolen minutes

Ja
Janice Jarrett on 2015-08-03
August 3, 2015 Hello, I received my Safe Link cell phone on April 22, 2015, and my serial number is 0142170025735. May 1, 2015, I didn't receive any minutes; however, on May 31, 2015 I had 416.39 remaining minutes, and on June 1, 2015, I received 83.61 minutes. June 30, 2015; I had...

Safelinkwireless.com - Florida, Miami / They refused to subscribe me through the phone

Aa
Aaron on 2015-07-12
I wanted to subscribe for their services and therefore I went to the website www.safelinkwireless.com. I filled the form and waited that someone would contact me soon. Nothing happened. I checked the website and emailed them. The rep replied and told me that I needed to come to their...

Safelink - Minnesota, dundas / have not received phone

Na
nadine sullivan on 2015-04-21
I been approved on feb 10-2015 ssi paper work recive phone # givin to me is 434-865-0851 I been waiting on my phone to come scence feb 10-2015 to 3081Danieltown Rd Dundas va 23938 secnce feb 10 it is now april 21-2015 and still have not receive my phone please help me recive my phone I did...

Safelink / no phone ever received

Ka
kathy stokes phillips on 2014-12-12
i applied last mo. for a free cell phone and service using safelink, 250 min /per mo. based on my low income. i was approved i then mailed in all the requested proofs, ss card etc i never rec'd the phone or servie within l0 bs days as promised when ive called, i get told to call a dif...

Safe Link Wireless / ROTTEN SERVIVE

Up
upset of service on 2014-10-15
THIS IS A COMPANY THAT OFFERS 250 MINUTES PER MONTH OF FREE CEEL PHONE USE. THIS WOULD BE GREAT FOR MANY USERS IF THE PHONE REALLY WORKED IN YOUR HOME OR APARTMENT WHEN YOU NEED TO USE IT. IN MY CASE FOR NEARLY THREE YEARS, I CAN'T USE THIS PHONE AT ALL INSIDE OF MY APARTMENT. IT...

Safelink Phone / Website application process / customer service

An
AnonymouslyFrustrated on 2014-07-02
I lost my phone in the process of moving across states. Once situated, I contact tech support for assistance May 29, 2014. The phone had been deactivated and I could not remember the telephone. I spent 17 hours, Sat.-Sun., with 7 different reps from tech support. Despite providing all...

Safelink Wireless / Rude chat and phone agents

Sa
safelinkcustomer on 2014-06-13
Very rude chat and phone agents they hire: Here is a copy of a transcript that taken place on June 13th: Angel has entered the session. barbara would like to cancel application for service Angel: Hello Barbara. Thank you for visiting SafeLink Wireless. Angel: Okay, please bear with...

Safelink / 172 minutes

Se
Seazon on 2014-06-09
I called SafeLink to inform them that I had misplaced my government funded cellphone. The agent I spoke with said a replacement cellphone would be sent to me within 7-10 days, then the agent checked to see if my minutes had been used and since the minutes were there the agent said that He...

Safelinkwireless / defective phone

Pi
PissedSafelinkCustomer on 2014-05-31
Yeah, I have a damn complaint. I have cell phone service with safelinkwifeless.com. I had misplaced one phone and eventually got it replaced after calling every number provided and getting nothing but automated crap! Now, the damn replacement phone they sent me is useless cause it...

Safelink / cancelled my enrollment without my request or prior notice

No
nothinbutheadache on 2014-03-14
As I am typing this complaint I am still on hold for 3rd time!! Initially I called Safelink because I received several texts and email messages stating that I have not use my minutes this month. Odd... cuz I already used half of my minutes issued by Safelink. I explained the nature of my...

Safe Link / No Service refuse to provide

Gr
Gregory Siplin on 2014-03-03
I don't have enough minutes for the new month and they refuse to provides service to me.I am a heart patient and need a phone at all times with me.They sent me a new phone and I sent it back because the old phone still worked.And I felt that someone else could use the new phone.I need service.

Safelink - Nevada, Gardnerville / service

Da
DanC33 on 2014-01-20
Safelink a division of Tracfone is an absolutely terrible company. I know this is a "lifeline" program but they suck OUT LOUD!!! I have been trying to port a Tracfone# that I have had for years to these guys and after 2 months and 3 sim cards they still can't do it. I am turning these...

Safelink.com / roaming/calls not allowed

Un
unclegaryb on 2014-01-05
I have a safelink phone provided by tracfone, on Jan. 3 2014, my phone went into the roaming mode while I was away from my home and the message "not allowed " was displayed when any call was attempted. Called customer service from my landline the next day and was informed that my phone...

Safelink Wireless - Texas / Rip Off

St
stexasdave on 2013-04-05
These people are a bunch of thieves. They stole 1324 minutes from me that I had paid for on my tracfrone before it became a Safelink phone. I was told before joining Safelink that those minutes would not be affected but any safelink minutes would not rollover unless I purchased airtime...

Safelink Wireless / SafeLink benefits scamming elderly and the USA Government

Lo
Lokane on 2012-11-24
SafeLink, P.O. Box 220009, Milwaukie, OR, 97269-0009, 18007233546 send an application to provide a wireless phone and a package in exchange to Lifeline benefits provided by the US government to SSI receivers. The promised phone never arrive and in September, AT&T, my land line provider...

Safelink Cell Phone - Virginia, Arlington / bad service

Be
Beverly Osborn on 2012-09-04
I have called safelink several times and my cell number says 571480-0479 yet it only retrieves calls by this number of 5712284596. My number is suppose to be 571 480-0479. It is a replacement phone, old phone returned and the cell number is not correct and I am missing doctor calls, and...

Safelink / cell phone product causing problems

Do
Douglas S. Little on 2012-01-30
Safelink is providing free goverment sponsored cell phones to individuals on foodstamps. I have received over 30 calls within the past two weeks from individuals who received these preowned phones. They stated that my phone number appeared as a missed call on their phone that they had just...

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