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SafeLink Wireless

SafeLink Wireless

9700 N.W. 112th Avenue
United States - 33178
Customer Care
1 800 723 3546
1 800 378 1684

SafeLink Wireless Complaints & Reviews

Safelink Wireless - Lack of phone and minutes stolen

Posted: 2015-09-07 by    sjblsess
Complaint Rating:  0 % with 0 votes
My family had to walk away from Safelink wireless. First, they never did send my son his phone and had him stuck in only approved status, not enrolled. We finally called them and they told him that he had to wait for another 30 days so they could correct their computer system. Then, my daughter...

Safelink Wireless - No service

Posted: 2015-08-22 by    Reviewer76393
Complaint Rating:  0 % with 0 votes
Safelink has terrible or no reception in the meridian, mississippi area. Phone never works and customer service is nonexistent....

Safelink Cell Phone - Stolen minutes

Posted: 2015-08-03 by    Janice Jarrett
Complaint Rating:  0 % with 0 votes
August 3, 2015
Hello, I received my Safe Link cell phone on April 22, 2015, and my serial number is 0142170025735. May 1, 2015, I didn't receive any minutes; however, on May 31, 2015 I had 416.39 remaining minutes, and on June 1, 2015, I received 83.61 minutes. June 30, 2015; I...

Safelinkwireless.com - Florida, Miami - They refused to subscribe me through the phone

Posted: 2015-07-12 by    Aaron
Complaint Rating:  0 % with 0 votes
I wanted to subscribe for their services and therefore I went to the website www.safelinkwireless.com. I filled the form and waited that someone would contact me soon. Nothing happened. I checked the website and emailed them. The rep replied and told me that I needed to come to their office....

Safelink - have not received phone

Posted: 2015-04-21 by    nadine sullivan
Complaint Rating:  0 % with 0 votes
I been approved on feb 10-2015 ssi paper work recive phone # givin to me is 434-865-0851 I been waiting on my phone to come scence feb 10-2015 to 3081Danieltown Rd Dundas va 23938 secnce feb 10 it is now april 21-2015 and still have not receive my phone please help me recive my phone I did the...

Safelink - no phone ever received

Posted: 2014-12-12 by    kathy stokes phillips
Complaint Rating:  0 % with 0 votes
i applied last mo. for a free cell phone and service using safelink, 250 min /per mo.
based on my low income. i was approved
i then mailed in all the requested proofs, ss card etc
i never rec'd the phone or servie within l0 bs days as promised
when ive called,...

Safe Link Wireless - ROTTEN SERVIVE

Posted: 2014-10-15 by    upset of service
Complaint Rating:  0 % with 0 votes

Safelink Phone - Website application process / customer service

Posted: 2014-07-02 by    AnonymouslyFrustrated
Complaint Rating:  0 % with 0 votes
I lost my phone in the process of moving across states. Once situated, I contact tech support for assistance May 29, 2014. The phone had been deactivated and I could not remember the telephone. I spent 17 hours, Sat.-Sun., with 7 different reps from tech support. Despite providing all essential...

Safelink Wireless - Rude chat and phone agents

Posted: 2014-06-13 by    safelinkcustomer
Complaint Rating:  100 % with 1 votes
Very rude chat and phone agents they hire: Here is a copy of a transcript that taken place on June 13th: Angel has entered the session.
barbara would like to cancel application for service

Angel: Hello Barbara. Thank you for visiting SafeLink Wireless.
Angel: Okay,...

Safelink - 172 minutes

Posted: 2014-06-09 by    Seazon
Complaint Rating:  0 % with 0 votes
I called SafeLink to inform them that I had misplaced my government funded cellphone. The agent I spoke with said a replacement cellphone would be sent to me within 7-10 days, then the agent checked to see if my minutes had been used and since the minutes were there the agent said that He was...

Safelinkwireless - defective phone

Posted: 2014-05-31 by    PissedSafelinkCustomer
Complaint Rating:  0 % with 0 votes
Yeah, I have a damn complaint. I have cell phone service with safelinkwifeless.com. I had misplaced one phone and eventually got it replaced after calling every number provided and getting nothing but automated crap! Now, the damn replacement phone they sent me is useless cause it won't...

Safelink - cancelled my enrollment without my request or prior notice

Posted: 2014-03-14 by    nothinbutheadache
Complaint Rating:  0 % with 0 votes
As I am typing this complaint I am still on hold for 3rd time!! Initially I called Safelink because I received several texts and email messages stating that I have not use my minutes this month. Odd... cuz I already used half of my minutes issued by Safelink. I explained the nature of my call...

Safe Link - No Service refuse to provide

Posted: 2014-03-03 by    Gregory Siplin
Complaint Rating:  0 % with 0 votes
I don't have enough minutes for the new month and they refuse to provides service to me.I am a heart patient and need a phone at all
times with me.They sent me a new phone and I sent it back because the old phone still worked.And I felt that someone else could
use the new...

Safelink - service

Posted: 2014-01-20 by    DanC33
Complaint Rating:  0 % with 0 votes
Safelink a division of Tracfone is an absolutely terrible company. I know this is a "lifeline" program but they suck OUT LOUD!!! I have been trying to port a Tracfone# that I have had for years to these guys and after 2 months and 3 sim cards they still can't do it. I am turning these rip...

Safelink.com - roaming/calls not allowed

Posted: 2014-01-05 by    unclegaryb
Complaint Rating:  0 % with 0 votes
I have a safelink phone provided by tracfone, on Jan. 3 2014, my phone went into the roaming mode while I was away from my home and the message "not allowed " was displayed when any call was attempted. Called customer service from my landline the next day and was informed that my phone seemed...

Safelink Wireless - Texas - Rip Off

Posted: 2013-04-05 by    stexasdave
Complaint Rating:  100 % with 3 votes
These people are a bunch of thieves. They stole 1324 minutes from me that I had paid for on my tracfrone before it became a Safelink phone. I was told before joining Safelink that those minutes would not be affected but any safelink minutes would not rollover unless I purchased airtime. That...

Safelink Wireless - SafeLink benefits scamming elderly and the USA Government

Posted: 2012-11-24 by    Lokane
Complaint Rating:  100 % with 3 votes
SafeLink, P.O. Box 220009, Milwaukie, OR, 97269-0009, 18007233546 send an application to provide a wireless phone and a package in exchange to Lifeline benefits provided by the US government to SSI receivers. The promised phone never arrive and in September, AT&T, my land line provider discontinued...

Safelink Cell Phone - Virginia, Arlington - bad service

Posted: 2012-09-04 by    Beverly Osborn
Complaint Rating:  0 % with 0 votes
I have called safelink several times and my cell number says 571480-0479 yet it only retrieves calls by this number of 5712284596. My number is suppose to be 571 480-0479. It is a replacement phone, old phone returned and the cell number is not correct and I am missing doctor calls, and medical...

Safelink - cell phone product causing problems

Posted: 2012-01-30 by    Douglas S. Little
Complaint Rating:  0 % with 1 votes
Safelink is providing free goverment sponsored cell phones to individuals on foodstamps. I have received over 30 calls within the past two weeks from individuals who received these preowned phones. They stated that my phone number appeared as a missed call on their phone that they had just turned...

Safelink Free Cell Phone - Failure to send phone

Posted: 2012-01-20 by    MrsDavis222
Complaint Rating:  0 % with 0 votes
I sent off for my free phone with a xerox copy of my qualification twice. Each time I call after six or eight weeks they say they could not read my name on the copy which I know is a lie because I triple checked after the first incident. Oh and you will get customer service out of India which...

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