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Ruby Tuesday Customer Care Service

Ruby Tuesday, Inc.

150 W. Church Ave.
United States - 37801

Customer Support Phone Numbers

+1 865 379 5700 6 3

Ruby Tuesday Complaints & Reviews

Ruby Tuesday / Waiter was horrible

Tawanna Lacresia Mitchell on Jan 16, 2017
I went to Ruby Tuesday of Trussville, Al yesterday and had, by far, worst experience I've ever had at a restaurant. First, we go in and we have to wait to be seated when half of the tables were empty. This was not a big problem for us because we found out they were short staffed. They were...

Ruby Tuesday / The person refilling the salad bar.

Lasonya Neely on Jan 15, 2017
My family and i were at the rock hill location and made a to go salad and over heard him talking to the hostess and he said " look at this ####. Se is going to pile it on, why can they come in here and do that. If i did that they would be taking me into the office to talk to me". Please...

Ruby Tuesday / The possible hiring of a convicted sex trafficker.

concernforkids on Jan 15, 2017
A woman named Jessica Lidy from Alamo Tn was convicted of sex trafficking of a 15 year old girl. She has been released and has mentioned she has a friend who manages a Ruby Tuesday's in Western Tennessee will offer her a job in your restaurant. I hope that your policies forbids the hiring...

Ruby Tuesday / Ruby tuesday howell

Bonnie sue on Jan 13, 2017
We went to Ruby tuesdays as for a change. Not sure where to begin ... I went with my husband and daughter 1 st time In many years. Looked at salad bar completely dirty ! Decided against that. Waited for waitress seemed like forever. All we ordered was 4 appetizers took 39 min for food and...

Ruby Tuesday / Overall experience

hannahcolling5 on Jan 13, 2017
I visited the Holyoke MA location. Our server came to the table with no greeting and no introduction. She simply asked what we wanted. The restaurant was completely out of pasta, so I ordered a sandwich and the salad bar. It was about 9:00 so I can understand that not every option wa...

Ruby Tuesday / No hard copy of gluten free menu

Becky Benson on Jan 13, 2017
I went to rt last night for dinner. I asked for the gluten free menu, as I do at all restaurants I frequent. The young server apologized but said rt is trying to go to a website (Rt's) which provides this information. The staff already knew that this 'ingenious' corporate idea did not work...

Ruby Tuesday / Product

Neal on Jan 12, 2017
I ordered online from the Ruby Tuesday's in Mechanicsville Virginia. I ordered children's chicken tenders with a caesar salad and cheese cake. What I got was my chicken tenders and my Caesar salad were in the same container so therefore the chicken tenders were hot and my Caesar salad wa...

Ruby Tuesday / Burnt salmon and charred vegetables

Alexandratanderson on Jan 12, 2017
We went on lunch break so we didn't have time to do it over, but the salmon was literally black and charred as well as the Veggetables on both of our plates. The steak on the other plate was over cooked as well. I barely ate any of it and we both did not enjoy it. The service was bad and...

Ruby Tuesday / Salad bar

Harry Kiedaisch on Jan 11, 2017
My wife and I visited Ruby Tuesday on 12/21/16, 1/6/17 & 1/10/17. On all three visits the salad bar was not stocked with green salad or was almost completely gone we had to mention it to the waiter to get it taken attended to, also on our visit on 1/10 /17 we ordered a baked potato with our...

Ruby Tuesday / Online order wrong

Catherine Paek on Jan 10, 2017
Date of incident: 1/10/2017 Placed online order from mobile website. Clicked 'rib eye' under steaks, but it sent me to 'new york strip'. Problem is I did not know this happened. I just went through continuing to place my order because I was under the impression that I was placing an order...

Ruby Tuesday / Product

Tim Martin on Jan 8, 2017
I had the misfortune to arrive at your restaurant in cambridge, ohio with my parents, having travelled from france and the u. K. We ordered a bottle of malbec which arrived at our table at 20+ degrees. This is far too warm for a bottle of red wine!!! We then ordered steak, mine arrived...

Ruby Tuesday / Employee issue

Proffitt on Jan 3, 2017
I was terminated at the beginning of my shift Monday for an incident that happened Sunday night. There was 2 servers on the floor (Deb and myself), and the entire restaurant was full. I had a large table of 14 that had split checks, 3 of them paid in cash and 2 by card. I had several other...

Ruby Tuesday / Manager

Mmeyer244 on Jan 3, 2017
I was a customer at ruby tuesday last thursday (12/29/16) and being a frequent customer I was frustrated with the actions of management, later finding out he was the general manager. As a local business owner I was not pleased with him trash talking his employees in front of about 10...

Ruby Tuesday / Server

Remin on Jan 2, 2017
I have worked at ruby tuesdays for 6 months now and have had very little problems with the staff. The problems I have had(and many other employees, managers, and customers) are in relation to one employee name Nina Mausteller. She has a very aggressive attitude with no filter in front of...

Ruby Tuesday / How badly they treat employees

Barb Jean on Jan 1, 2017
Well I got hired on at ruby's in cape girardeau, mo well they were going through a management change. So it was a very rough time, but we pulled through thanks to our foh shift lead and boh shift lead... We have a gm who isn't there we now have a foh manager and boh manager who like to...

Ruby Tuesday of Aurora, Ohio / Extremely bad and rude service

woodcraft on Dec 30, 2016
We went to the ruby tuesday in aurora, ohio on wednesday dec, 28, 2016. We had attended a church service for a deceased family member and thought that ruby tuesday was a good choice for dinner. We were very wrong! We came from shaker heights and had a drive to go but that was fine!. We...

Ruby Tuesday / How employees are treated

Deana Crosby on Dec 30, 2016
I was hired by Ruby Tuesday as a server April 9, 2005. Promoted to chef, and then management by July 2006. I was all about the Brand and friends and family called me Ms Ruby because I was totally dedicated to my job, career and Ruby Tuesday. At no time could I not be reached to answer...

Ruby Tuesdays / Service

BadService1107 on Dec 29, 2016
We visited Ruby Tuesday in Southdale Mall in Edina, MN. This location closes at 11pm. We arrived at 10:30. Once we arrived we were greeted by a gentleman by the name of Brian. Well Brian was very rude. When greeted he said "were you getting food to go?" We were confused. After we said no...

Ruby Tuesday In Pelham Al / Food and service

Gitrdone4584 on Dec 29, 2016
Salad bar nasty dressing was no hood cheese had olives in it so it made the cheese taste like it got tilapia and shrimp small portion no bread no crackers my be got chicken it wasn't done it's the worst place I've ever eat in my life will not be back! !I didn't leave a tip cause the...

Ruby Tuesday / Very bad service

Kathrin Jackson on Dec 29, 2016
Good Day! We are a military family stationed in Fort Stewart GA we had family came in from out of town and took them to the Ruby Tuesday location in Hinesville GA. Very disappointing experience! Starting with the waitress not sure about what was available on the menu, waiting a long time for...

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