Menu
Write a review
File a complaint
CB Travel and Vacations Red Roof Inn 3530 Capuano St, Lumberton, NC, 28358, US
Red Roof Inn company logo
Red Roof Inn
reviews & complaints
Red Roof Inn company logo

Red Roof Inn

3530 Capuano St, Lumberton, NC, 28358, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
ComplaintsBoard
C
4:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Red Roof Inn - Room was unsanitary

Booked a room (Room 130) at the Red Roof Inn in Lumberton, NC for one night November 28th-29th, 2023. It was infested with cockroaches (as the night progressed they started dropping from the ceiling and scurrying across the floors in the main bedroom as well as in the bathroom), there were crusty boogers on the wall around the toilet paper dispenser, and the air vent in the bathroom had so much grime on it that I'm surprised it even still worked. The bedspread also looked like it hadn't been changed, seeing as there were hairs and stains on the bedcover, and the microwave obviously hadn't been cleaned out seeing as there was dried food splatters all over the top of the inside of it. Overall, $93 seemed like a steep price considering the above mentioned circumstances.

Desired outcome: Please refund.

Read full complaint
Hide full review