Red Roof Inn reviews and complaints 1
View all 509 complaintsRed Roof Inn - Room was unsanitary
Booked a room (Room 130) at the Red Roof Inn in Lumberton, NC for one night November 28th-29th, 2023. It was infested with cockroaches (as the night progressed they started dropping from the ceiling and scurrying across the floors in the main bedroom as well as in the bathroom), there were crusty boogers on the wall around the toilet paper dispenser, and the air vent in the bathroom had so much grime on it that I'm surprised it even still worked. The bedspread also looked like it hadn't been changed, seeing as there were hairs and stains on the bedcover, and the microwave obviously hadn't been cleaned out seeing as there was dried food splatters all over the top of the inside of it. Overall, $93 seemed like a steep price considering the above mentioned circumstances.
Desired outcome: Please refund.
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