Red Roof Inn review: Racial profiling

Hello! My name is Andres Batton and I visiting Miami for a needed medical procedure. I secured my reservation at the due to its distance from the airport.

However, upon approaching the counter, employee named Michelle instantly greeted me with disdain. I provided her with my reservation, and she help proceed to pretend that she couldn't find it. She then asked for my "real" ID and continued to attempt to give me a hard time to check in, even after proving its validly.

She then demanded that I show her proof of purchase. Once she realized that she couldn't find a reason to deny my reservation. She then threated to charge me $250 if there is any evidence of blood on the sheets, pillows, showers. or any other place in the hotel, even though my bandages are properly wrapped.

As I waited for others (non-African Americans) to check in, I noticed they were not given the same threat or similar warnings. As a resolution, I would like for the entire staff to be tried on respect, diversity, inclusion, and superior hospitality. I would like a formal accommodation and apology and a complete refund for my stay. I reapproached the counter and he completely ignored me and address the Hispanic lady behind me.