Qatar Airways review: Full refund: ticket ref - LBL6QE for medical reason (brain hemorrhage)

Hello,

I had booked a flight to India from US for Sep 20th, 2023.Unfortunately my Husband had brain Hemorrhage, and he was admitted to emergency Hospital in Washington DC on Sep 1st. He was in the MedStar Washington hospital for 11 days and we could not fly and had to cancel the flights. I didn't get the full refund; I was asked to submit the document from hospital with seal and signature from the doctor.

I have already submitted the document with doctor signature in a hospital letterhead. I cannot provide the seal as in USA there is no seal concept in the hospitals. I am really frustrated and feeling hopeless even after 4 months of the incident I did not get the full refund.

From past 4 months we have sent so many emails, chat in the app and spoke to so many agents from Qatar, all in vain. I am really frustrated to say this, when a family goes through an emergency situation like this, how hard it is talk to so many people and repeat every time what happened and still nobody cares to help.

I really need my refund ASAP.

abhi.[protected]@gmail.com is my email ID.