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Progressive Customer Care Service

The Progressive Corporation

6300 Wilson Mills Rd.
Mayfield Village
United States - 44143

Customer Support Phone Numbers

+1 800 776 4737(Customer Service) 7 10
+1 888 240 9839(Commercial) 1 1
+1 888 288 0770(Report Fraud or Identity Theft) 2 1
+1 877 280 5587 0 0
Investor Relations
6300 Wilson Mills Road, Box W33 Mayfield Village, Ohio 44143

Progressive Complaints & Reviews

Progressive Auto Insurance / Accident claims

Letashai on Jan 20, 2017
December 13, 2016, someone hit the side of my car due to speeding down a residential street. I placed a claim in right away with progressive. I was automatically told it was my fault. The person who was handling my claim Lucy was the worse claims representative ever. Before she received...

Progressive / Claim

beckman6 on Jan 18, 2017
For almost 3 years an accident claim has been opened on my policy. You were trying to collect deductible. My son has waited for this money. Contacted you last fall and was told deductible hadn't been collected and will work on it. If he received a check, that will be why. Yesterday claim...

Progressive / Claiming and respond

Basem samwaeil on Jan 10, 2017
My name is basem samwael claim # 175700379 I been involved in car accident in 12/30/2016 My car been hit from from other vehicle witch insurers with progressive my car towed to impound yard I have no transportation I been paying from my pocket to go anywhere because I did fill claim and told...

Progressive / Tried to cancel insurance

Allen Kareem on Jan 9, 2017
I'm writing this to complain about Progressive, I call in October explaining to them that I was moving to another country. I told the customer service representatives that I need my driving history with them and that I wanted to cancel. They sent me my driving history, but never canceled...

Progressive / Billing complaint

amjones1728 on Jan 5, 2017
Hello, I am writing to submit my pure frustration with progressive insurance and I hope that this can be resolved if not I will be taking my business elsewhere. I started this policy as a transfer over from Virginia to New Jersey. This was back in august I did the switch over to New...

Progressive / Was told false information

Chris Gouveia on Jan 4, 2017
The last two times I have gotten in touch with progressive I have been treated like a complete i####. I called in mid December before my policy renewal to see if I could pay a partial payment of $175. I only knew I could do this because I did it the year before during the holidays. The guy...

Progressive Insurance Company / Progressive protecting the at fault driver

Vep777 on Nov 17, 2016
To whom it may concern, I am a client at progressive insurance and am writing in regards to a accident that I was recently involved in. I was wrongfully charged by Progressive with the accident, which took place on October 4, 2016, around 9:30 p.m. At the scene of the accident, the trooper...

Progressive Insurance Company / Car coverage

c31970 on Nov 3, 2016
I have had progressive for 10 years. I have full coverage, my son wrecked and totaled out my jeep. They offered me a ridiculous amount for payout, cannot even come close to replace my jeep. I showed them there is not another jeep across the united states that I can buy for the amount they...

Progressive Insurance / Snapshot device

L.Goldman on Aug 11, 2016
Signed up with Progressive...put the Snapshot device in as required..soon after woods my electrical system fried. Researched to find hundreds of similar complaints by consumers falling for this scam! DO NOT Install this device...do your own research.

Progressive Insurance / Claims issue / lack of communication

MsProgressiveCustomer on Jun 5, 2016
May 6, 2016 Friday, around 5:50 pm in Anchorage, Alaska. Progressive Claims Agent: Mr. Preston Orme / Progressive Assessment Agent: Mr. Ken Morris / Progressive agent at Fix Auto?: Ms. Kelsey (LNU) On May 6, 2016 at 5:50pm in Anchorage, Alaska - I was side swiped in the vehicle stated...

Progressive Insurance / Worthless Insurance - DO NOT BUY!!!

harry88keys on Apr 13, 2016
DO NOT BUY PROGRESSIVE INSURANCE for your RV, Boat, and possibly for any other vehicle. I had a full coverage “stated value” policy for over ten years. I paid extra (around $500 yearly) to cover the RV for a value of $19, 000. Then I had ONE claim this year due to a windstorm ripping off my...

Progressive / Damage to my vehicle, Unethical Behavior.

williamrayney on Mar 10, 2016
I was involved in a 5 car accident and I was the very front car. The vehicle behind me was pushed into me in a chain reaction. The "at fault" party has Progressive Insurance. I finally took my car in to be inspected, after "I" had to call and set it up, no one ever called...

Progressive / Payment Not Received

Reviewer42333 on Jan 4, 2016
My car was backed into and totaled as the car in front of me was waiting to pull out onto Colorado Blvd. in Denver. The Claim # is 15-4346003. The matter was resolved except for the rental car issue. Richard A. Hood, from Progressive (719-424-3169) who was representing A - Z Limo Service...

Progressive Insurance Company / Boat Insurance SCAM alert

Reviewer49199 on Dec 18, 2015
Like most insurance companies - they want your premiums on time however they really don't intend to pay claims. Boat insurance - Progressive now has a totally different deductible called "Named Storm deductible". It can be 5 times the normal deductible which is also very high. These day...

Progressive Auto Insurance / Problems with claim. Fraud company

highprofile on Dec 2, 2015
I purchased a brand new Rolls Royce 2 weeks later some jealous hater keyed my car in my parking space at my condo. My entire car must be repainted and all the scratched parts must be replaces. Progressive is trying to get out of paying by putting an investigator on me whom allegedly think...

Progressive / Auto insurance policy

Scott Wemhoener on Oct 5, 2015
Purchased an auto insurance policy for a new vehicle, filled out all of the particulars and payed initial payment.On the way to dmv was pulled over as vehicle had no current tags, officer said the paperwork Progressive had provided me was not legal in my state. Called Progressive'...

Progressive Auto Insurance / Insurance Blunder

Reviewer73744 on Aug 24, 2015
My husband had rear ended my parents, I'll figure 23 days ago. We all knew that he was at fault so there was no issue there. The whole deal in the end was that my truck turned out to be a total loss and that once my truck was looked at and a value placed upon it, that Progressive would pay...

Progressive Insurance / Roadside assistance agent

SYLVIA PARKS on Feb 21, 2015
Progressive set roadside assistance agent to jump start my car upon arrivel he procedeedto tell me my apartment building was a dump and everyapartment had bed bugs iwas very insulted my apartment has no bugs and i have lived here for 30 years i think he was very unprofessional and i resent...

Progressive Auto Insurance / deniel of reduction

Laurency Gaston on Oct 21, 2014
i am 69 and on social security, i get my monthly payment on a credit card, i pay most of my bills with the card but Progressive INsurance wont except my card so i have to pay $16 a month more then people that progressive insurance respects, im made to feel dirty and of less human worth since...

Progressive / Progressive does not care about their customers

Gloria Pedemonte on May 2, 2013
My dad had Progressive insurance for 10 years, but we noticed for the past few years that his rates were going up for no reason. His last renewal notice was high by almost $500, so he called them to clarify last week. They informed him that he had 2 points on his history and as a result...

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