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Progressive Customer Care Service

The Progressive Corporation

6300 Wilson Mills Rd.
Mayfield Village
United States - 44143

Customer Support Phone Numbers

+1 800 776 4737(Customer Service) 7 9
+1 888 240 9839(Commercial) 1 1
+1 888 288 0770(Report Fraud or Identity Theft) 2 1
+1 877 280 5587 0 0
Investor Relations
The Progressive Corporation Investor Relations
6300 Wilson Mills Road
Box W33 Mayfield Village, Ohio 44143

Progressive Complaints & Reviews

Progressive Insurance Company / Progressive protecting the at fault driver

Vep777 on Nov 17, 2016
To whom it may concern, I am a client at progressive insurance and am writing in regards to a accident that I was recently involved in. I was wrongfully charged by Progressive with the accident, which took place on October 4, 2016, around 9:30 p.m. At the scene of the accident, the trooper...

Progressive Insurance Company / Car coverage

c31970 on Nov 3, 2016
I have had progressive for 10 years. I have full coverage, my son wrecked and totaled out my jeep. They offered me a ridiculous amount for payout, cannot even come close to replace my jeep. I showed them there is not another jeep across the united states that I can buy for the amount they...

Progressive Insurance / Snapshot device

L.Goldman on Aug 11, 2016
Signed up with Progressive...put the Snapshot device in as required..soon after woods my electrical system fried. Researched to find hundreds of similar complaints by consumers falling for this scam! DO NOT Install this device...do your own research.

Progressive Insurance / Claims issue / lack of communication

MsProgressiveCustomer on Jun 5, 2016
May 6, 2016 Friday, around 5:50 pm in Anchorage, Alaska. Progressive Claims Agent: Mr. Preston Orme / Progressive Assessment Agent: Mr. Ken Morris / Progressive agent at Fix Auto?: Ms. Kelsey (LNU) On May 6, 2016 at 5:50pm in Anchorage, Alaska - I was side swiped in the vehicle stated...

Progressive Insurance / Worthless Insurance - DO NOT BUY!!!

harry88keys on Apr 13, 2016
DO NOT BUY PROGRESSIVE INSURANCE for your RV, Boat, and possibly for any other vehicle. I had a full coverage “stated value” policy for over ten years. I paid extra (around $500 yearly) to cover the RV for a value of $19, 000. Then I had ONE claim this year due to a windstorm ripping off my...

Progressive / Damage to my vehicle, Unethical Behavior.

williamrayney on Mar 10, 2016
I was involved in a 5 car accident and I was the very front car. The vehicle behind me was pushed into me in a chain reaction. The "at fault" party has Progressive Insurance. I finally took my car in to be inspected, after "I" had to call and set it up, no one ever called...

Progressive / Payment Not Received

Reviewer42333 on Jan 4, 2016
My car was backed into and totaled as the car in front of me was waiting to pull out onto Colorado Blvd. in Denver. The Claim # is 15-4346003. The matter was resolved except for the rental car issue. Richard A. Hood, from Progressive (719-424-3169) who was representing A - Z Limo Service...

Progressive Insurance Company / Boat Insurance SCAM alert

Reviewer49199 on Dec 18, 2015
Like most insurance companies - they want your premiums on time however they really don't intend to pay claims. Boat insurance - Progressive now has a totally different deductible called "Named Storm deductible". It can be 5 times the normal deductible which is also very high. These day...

Progressive Auto Insurance / Problems with claim. Fraud company

highprofile on Dec 2, 2015
I purchased a brand new Rolls Royce 2 weeks later some jealous hater keyed my car in my parking space at my condo. My entire car must be repainted and all the scratched parts must be replaces. Progressive is trying to get out of paying by putting an investigator on me whom allegedly think...

Progressive / Auto insurance policy

Scott Wemhoener on Oct 5, 2015
Purchased an auto insurance policy for a new vehicle, filled out all of the particulars and payed initial payment.On the way to dmv was pulled over as vehicle had no current tags, officer said the paperwork Progressive had provided me was not legal in my state. Called Progressive'...

Progressive Auto Insurance / Insurance Blunder

Reviewer73744 on Aug 24, 2015
My husband had rear ended my parents, I'll figure 23 days ago. We all knew that he was at fault so there was no issue there. The whole deal in the end was that my truck turned out to be a total loss and that once my truck was looked at and a value placed upon it, that Progressive would pay...

Progressive Insurance / Roadside assistance agent

SYLVIA PARKS on Feb 21, 2015
Progressive set roadside assistance agent to jump start my car upon arrivel he procedeedto tell me my apartment building was a dump and everyapartment had bed bugs iwas very insulted my apartment has no bugs and i have lived here for 30 years i think he was very unprofessional and i resent...

Progressive Auto Insurance / deniel of reduction

Laurency Gaston on Oct 21, 2014
i am 69 and on social security, i get my monthly payment on a credit card, i pay most of my bills with the card but Progressive INsurance wont except my card so i have to pay $16 a month more then people that progressive insurance respects, im made to feel dirty and of less human worth since...

Progressive Insurance / bad insurance

victimofprogressiveins on May 14, 2013
progressive is the worst ( THE WORST ) car insurance ever, EVER even you do have a good driving record every six months your premium goes up, and they have the audacity of blaming the state, I've been with them for more than a year, i have a 2002 Chevy with only state requirement with...

Progressive / Progressive does not care about their customers

Gloria Pedemonte on May 2, 2013
My dad had Progressive insurance for 10 years, but we noticed for the past few years that his rates were going up for no reason. His last renewal notice was high by almost $500, so he called them to clarify last week. They informed him that he had 2 points on his history and as a result...

Progressive Insurance / Non-fault accident

xx_frankc_xx on Feb 6, 2013
I have had Progressive for 2 and a half years now. I have my home, autos & bike on with them. I haven't had not one claim till last week. I slid on black ice and hit a tree in my 2001 Dodge Ram 1500 on the night of Jan 28 2013. This truck was emaculate before that. I called the next...

Progressive Insurance / Claim Complaint

advocate4me on Oct 5, 2012
My car was totaled by a shipping company who was shipping my vehicle about 400 miles. The driver hit my car on something and totaled it. The driver and company had Progressive Insurance.At first Progressive was very understanding, polite, and made me feel that they were going to promptly...

Progressive Insurance / boat motor

p rizzo on Sep 19, 2012
I took my boat in to have repairs after hitting something under water my prop was broke and the crank shaft snapped due to the impact. I had 3 boat machanics backing me on the claim. After several weeks of progressive doing a long investigation they turned the claim down. After requesting...

Progressive Insurance / incompetence

Good Day everyone on Aug 8, 2012
Been with Progressive for 15 years (autos, boat and umbrella policy). Submitted a claim in June 2012 for $2900 because one of my boat motors had been vandalized and I needed two heads replaced. They declined the claim even though the marina mechanics attributed the motor failure to the...

Progressive / Avoid at any cost guys

Blatiste on Jul 20, 2012
Purchased an auto insurance through an agency called ALL COUNTY INS, west palm bch, Fl with Progressive ins.Initial down payment was $250.00, with remaining balance of $605.70 in 4 payments of $123.55.Policy period is May 1 2012 -Nov 1, 2012. Progressive sent me the document verifying the...

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